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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 814 reviews

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Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers love the excellent sound quality, fantastic battery life, and comfortable, snug fit of the product. They also appreciate the sufficient bass, reasonable price, decent connectivity, and lightweight design. However, some customers have reported minor issues with charging, sensitive buttons leading to accidental presses, and occasional volume problems.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 40 Showing 781-800 of 814 reviews
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Amazing product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the quiality of the sound. The battery life is good. Recommended

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Wonderful! We're glad that you are impressed with the sound quality and battery performance of the speaker, user446367. Block out the world with the WF-C700N noise canceling truly wireless earbuds. Indulge in hands-free calling and exceptional sound quality for a superior audio experience. Cancel out background noise with Noise Sensor Technology or use the Ambient Sound Mode to stay connected to your natural surroundings. With an IPX4 sweatproof rating and up to 15 hours battery life, you can take these earphones with you anywhere for long jogs, workouts in the gym, or lengthy commutes. Crafted for all-day comfort with lightweight materials and an ergonomic design. Thank you for your purchase and for choosing Sony! -Craig Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Better than samsung buds

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are absolutely worth every dollar , i have buds 3 as well and purchased these after and all i can say is these blow samsung buds 3 (not Pro) Out of the water for far less money!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BenjaminF, Thanks for the 5-star rating! We're glad you like your new earphones. Enjoy and thanks for choosing Sony. -Craig Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best Purchase for the Price!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These ear buds were purchased to replace some Bose ear buds I lost. To my surprise, they were better quality than the Bose. I am over the moon with this purchase and I would recommend these to a friend or anyone looking to purchase a good quality pair.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BWorthy, Thank you for upgrading to your new Sony WFC700N! We're thrilled to hear that you're satisfied with your purchase. We appreciate the recommendation and thanks for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Works as intended

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was impressed by the noise cancelling feature for how small they are but I can never manage to get smaller earbuds to stay in my ears for long, i'll keep on looking

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi user967331, Awesome! We are so glad to hear that you are enjoying your new WFC700N. Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Sony WF-C700N

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These ear buds are very comfortable and well worth the price point. The store personnel were very knowledgeable, friendly and attentive. It was a pleasure to shop at the Wheeling/Highlands store. Liam was exceptional!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MattM,

      Amazing! We're glad that you like the comfort of these headphones. It's also great that you were assisted professionally. Thank you for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good sound quality for entry level

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This earbud has sound quality good, crystal clear in high and low frequency, bluetooth work well. The controls are through a button in each bud, no touch feature.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi user534780, Awesome! We are so glad to hear that you are enjoying the sound quality of your new WFC700N! Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good budget earbuds

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are very good at noise cancellation. Sound quality is good. Neither is perfect, but I recommend them at the price.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi user761474, Thank you for the positive review! We're thrilled to hear you appreciate the excellent noise cancellation and sound quality of your Sony WFC700N. Your recommendation means a lot to us! The WF-C700N headphones with Noise Cancelling, all-day comfort and immersive sound quality allow you to enjoy music anywhere. With long-lasting battery life, IPX4 water resistance and smart features, these headphones are made for everyday life. And with Wind Noise Reduction Structure the WF-C700N delivers your voice clearly, even on a windy day. Thanks for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Good product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good headphones, you can use one or both. Connecting to iPhone is no problem, battery lasts all day at work

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BrianD, Awesome! We are so glad to hear that you are happy with your new headphones! Cancel out background noise with Noise Sensor Technology or use the Ambient Sound Mode to stay connected to your natural surroundings. Adjust ambient sound with the Sony | Headphones Connect app to control your listening experience. Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Nope, sorry!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved them at first, sound quality is great, enjoyed the different colors but now the left earbud has suddenly stopped working, won’t turn on whatsoever. Probably lasted 2-3 months but this seems to be a common issue. And then its hard to find replacement parts, especially if you get a colored version. I wanted to love these but I wouldn’t recommend.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sony WF-C700N

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent earbuds! The fit and the sound quality are amazing for this price range. The noise cancellation is very impressive too. Definitely would recommend these.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Deni, We are happy to know that you like the sound quality, fit and noise canceling feature of your Sony wireless in-ear headphones. Our WF-C700N noise canceling headphones, all-day comfort and immersive sound quality allow you to enjoy music anywhere. They have the Digital Sound Enhancement Engine (DSEE) and Sony’s unique driver which reproduces your music with authentic vocals and powerful bass. With Wind Noise Reduction Structure, these headphones your voice clearly, even on a windy day. Thank you for your purchase. Enjoy! Vincent Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great product!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent buy! Sound quality is fantastic. Watch out for the bud size if you want to use these during your workouts/outdoor runs.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi user396598, we're glad you like the sound quality of your new headphones! Thanks for choosing Sony! Enjoy! ~Earl Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Happy shopper

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I took a chance with these new budget earbuds from Sony, and so far it has certaint paid off. If you are thinking of taking a chance go for it they are great.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AdamV, Thank you for the 5-star rating! We're very happy to hear you give the WF-C700N a try and it did not let you down. Good to know your investment is worth it. Block out the world with the WF-C700N noise canceling truly wireless earbuds. Indulge in hands-free calling and exceptional sound quality for a superior audio experience. Cancel out background noise with Noise Sensor Technology or use the Ambient Sound Mode to stay connected to your natural surroundings. With an IPX4 sweatproof rating and up to 15 hours battery life, you can take these earphones with you anywhere for long jogs, workouts in the gym, or lengthy commutes. Crafted for all-day comfort with lightweight materials and an ergonomic design. Thank you for your purchase and for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Sony earbuds

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice Earbuds...... make enough noise clear highs the bass could be a bit more.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Endost0, Good to know your investment is worth it. We're glad that you like the amazing sound quality and noise canceling of these headphones. You can make few adjustments to your headphones settings to suit your needs. Please ensure you've downloaded the Sony Headphones Connect app. It has an Equalizer/CLEAR BASS setting which can be customized to fine-tune your music. This will give you more control over your headphones and their performance.

      Reference: https://helpguide.sony.net/mdr/2968/v1/en/contents/TP1000781980.html

      Block out the world with the WF-C700N noise canceling truly wireless earbuds. Indulge in exceptional sound quality for a superior audio experience. Cancel out background noise with Noise Sensor Technology or use the Ambient Sound Mode to stay connected to your natural surroundings. With an IPX4 sweatproof rating and up to 15 hours battery life, you can take these earphones with you anywhere for long jogs, workouts in the gym, or lengthy commutes. Crafted for all-day comfort with lightweight materials and an ergonomic design. Thank you for sharing your feedback and for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Packs a Punch for the price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    10x better than my galaxy buds and my beats buds. Sound feels like its in 3D.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JoelB, Awesome! We are so glad to hear that you are enjoying your new WFC700N. Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product easy to connect and the quality is great able to hear perfectly

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MikeG, Awesome! We are glad to hear that you are happy with your purchase! Thank you for choosing Sony! -Carl Sony_US

  • Rated 5 out of 5 stars

    Steve

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid price point and works as advertised. I wear them during my workday and at the gym.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi StevenT,

      That's great! We're glad to hear that you like the price point of the headphones. We appreciate the 5-star rating and thank you for choosing Sony!

      -David Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good sound

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product sounds good and I got at a great deal. Best buy did it again!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RefugioS, Awesome! We're very happy to hear you like the great sound quality of your Sony WFC700N. The WF-C700N headphones with Noise Cancelling, all-day comfort and immersive sound quality allow you to enjoy music anywhere. With long-lasting battery life, IPX4 water resistance and smart features, these headphones are made for everyday life. And with Wind Noise Reduction Structure the WF-C700N delivers your voice clearly, even on a windy day. Thanks for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    They last a whole shift

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got these for work to listen to music and they last my while 8 hour shift.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi user744988, You've made an excellent choice! We're delighted to hear you're enjoying the excellent battery life of your new Sony WFC700N. The WF-C700N headphones with Noise Cancelling, all-day comfort and immersive sound quality allow you to enjoy music anywhere. With long-lasting battery life, IPX4 water resistance and smart features, these headphones are made for everyday life. And with Wind Noise Reduction Structure the WF-C700N delivers your voice clearly, even on a windy day. Thanks for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sony WF-C700N

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, i really love the product and the sound.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi there, Thank you so much for your awesome review! Our WF-C700N noise canceling headphones, all-day comfort and immersive sound quality allow you to enjoy music anywhere. They have the Digital Sound Enhancement Engine (DSEE) and Sony’s unique driver which reproduce your music with authentic vocals and powerful bass. With Wind Noise Reduction Structure, these headphones your voice clearly, even on a windy day. Thank you for your purchase and for the 5-star rating! -Carl Sony_US

  • Cons mentioned:
    Button sensitivity

    Rated 1 out of 5 stars

    There are much better for the money

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Please stop and read first. I purchased this set of Sony WFC700n/B ear buds from Best Buy on 5/31/2024 at the Baybrook location in Webster, TX. I have owned about 5 pair of ear buds over the years and this has to be by far the worst pair I have ever owned. The pairing is clumsy and inconsistent. The Sony app asks way too many personal questions for a pair of ear buds and wants to know your location to customize the settings. Really? Keep it simple with clean sound and a reliable connection. Also, as other have mentioned the buttons on the side of the earbuds are too too big and sensitive. Ambient noise setting just sounds like static. I tried hard to make these work consistently but couldnt. By the time I tried to return them it was too late. Best Buy suggested I should have bought an extended warrantly. No thanks. That would not make them work better.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi user582521,

      We regret to hear that you are not satisfied with the headphones. Your feedback is extremely important to us and is very much appreciated. For optimum performance, make sure that the software version of the headphones is up-to-date (via the Sony Headphones Connect app).

      If you are experiencing connection issues, set the headset to “Priority on stable connection” on the Sony Headphones Connect app. Bluetooth communications may be disabled, or noise or audio dropout may occur under the following conditions:
      -When there is a human body between the headset and the Bluetooth device
      In this case, moving the Bluetooth device closer to the antenna of the headset may improve the Bluetooth communications.
      -When there is an obstacle, such as metal or a wall, between the headset and the Bluetooth device.
      -In places with wireless LAN, where a microwave oven is used, electromagnetic waves are generated, etc.
      -Where there are other wireless communication audio devices or other people nearby, such as in train station premises or on a crowded train.

      For more information, please refer to this link:

      https://helpguide.sony.net/mdr/2968/v1/en/contents/TP1000779959.html

      When using the control functions of the headset, make sure that you are pressing the buttons correctly. You may find this link helpful:

      https://helpguide.sony.net/mdr/2968/v1/en/contents/TP1000779848.html

      If the headset is not worn properly in your ears, the Ambient Sound Mode may not work correctly. Twist the headset to put it into your ears properly. Depending on the surrounding environment, wind noise may increase when the Ambient Sound Mode is turned on. In this case, set the Ambient Sound Mode to OFF. If the Ambient Sound Mode is enabled in a rather noisy environment, a noise may be heard. This is not a malfunction. In this case, set the noise canceling function to ON or set the noise canceling function and the Ambient Sound Mode to OFF.

      You may refer to this link for more information:

      https://helpguide.sony.net/mdr/2968/v1/en/contents/TP1000779995.html

      Resetting and initializing the headset may also help resolve those issues. Please refer to the steps on these links:

      https://helpguide.sony.net/mdr/2968/v1/en/contents/TP1000783924.html
      https://helpguide.sony.net/mdr/2968/v1/en/contents/TP1000783925.html

      Hope this helps. If still not resolved or you need further assistance, please email the below information to socialsupport@am.sony.com.

      Name:
      Username:
      Model Number:
      Issue:
      Telephone Number:

      Or contact our product support team via phone call or chat through this link:
      https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=headphones

      Sincerely,
      -Ralph Sony_US