Customer Ratings & Reviews

Thanks for your recommendation, RobertS! We're glad that you are pleased with the long battery life, awesome sound quality and how your new WFC700N easily connects to other devices. Thank you for choosing Sony! - Marco

Hi Frustrated,

Thanks for sharing your review and experience with the WFC700N. We're glad that you like the color, sound quality, and battery life of the headphones. It's unfortunate that you are having Bluetooth issues. For optimum performance, make sure that the software version of the headphones is up-to-date (via the Sony Headphones Connect app).

You may find these troubleshooting steps helpful:

-Bring the headset and the Bluetooth device within 1 m (3.2 ft) from each other.
-When pairing for the first time after purchasing, initializing, or repairing the headset, the headset enters pairing mode automatically if you remove the headset from the charging case. To pair a second or subsequent device, set the headset units into the charging case, leave the charging case lid open, and press and hold the pairing button on the back of the charging case for about 5 seconds or more to enter pairing mode.
-The headset cannot go into pairing mode if the headset is not set securely in the charging case, such as when the earbud tips are not properly attached to the headset. Make sure the headset is stored securely in the charging case.

Resetting and initializing the headset may also help resolve those issues. Please refer to the steps on these links:

https://helpguide.sony.net/mdr/2968/v1/en/contents/TP1000783924.html
https://helpguide.sony.net/mdr/2968/v1/en/contents/TP1000783925.html

Hope this helps. If still not resolved or you need further assistance, please email the below information to socialsupport@am.sony.com.

Name:
Username:
Model Number:
Issue:
Telephone Number:

Or contact our product support team via phone call or chat through this link:
https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=headphones

Sincerely,
-Ralph

Hi JamesonA!
Thank you for taking the time to share your experience with the WF-C700N! It's a true pleasure to hear that you're finding the noise-cancelling features so effective.

The WF-C700N is designed with features like Audio Transparency to provide you with the best of both worlds; improved focus when you need it and situational awareness when you're on the go. Additionally, these headphones offer long battery life and seamless connectivity.

Thank you for selecting Sony!
Best regards,
Estefany

Hi Ashe,
Thank you for sharing your feedback with our Sony WFC700N. We're happy to hear that it perfectly fits your ears without falling out and you are pleased with the audio quality of our Sony WFC700N. Plus, we're glad that you like the color and the cute little case that makes storing and charging easy. Block out the world with the WFC700N noise canceling truly wireless earbuds. Indulge in hands-free calling and exceptional sound quality for a superior audio experience. Cancel out background noise with Noise Sensor Technology or use the Ambient Sound Mode to stay connected to your natural surroundings. With an IPX4 sweatproof rating and up to 15 hours battery life, you can take these earphones with you anywhere for long jogs, workouts in the gym, or lengthy commutes. Crafted for all-day comfort with lightweight materials and an ergonomic design. Thank you for choosing Sony! - Marco

Hi XavierA, We are glad to hear that you are happy with your new Sony WF-C700N wireless noise canceling headphones. Thank you for your purchase. Enjoy your workouts! Vincent

Hi Lenovoreplacementpower,

Thanks for the 5-star rating! We're thrilled to hear you're loving the WHC700N headphones! Their quick charge and batterie life make them perfect. Make sure to download the Sound Connect app to enjoy all of the built-in features.
Thanks for choosing Sony! -Aldair

Hello Abbie,
What a nice gift! Your partner will definitely enjoy that one. We're glad that you like our Sony WFC700N Headphone for having a long battery life and easy to connect feature. About the sound quality, if not yet, you may download the Sony Headphones Connect so you can customize the settings of the headphone and to adjust the audio settings/quality. Thank you for choosing Sony! - Marco

Hi KaiP,

Thanks for the 5-star rating! We are very glad to hear how much you're enjoying the WF-C700N earbuds! Their great fit and excellent sound quality make them perfect. We hope you have amazing moments with them.
Thanks for choosing Sony.
-Aldair

Hi Bserk,

Awesome! We're glad to hear that you love the sound quality of the headphones. Thank you for choosing Sony!

-David

Hi willie23,
Thank you for sharing your experience with the WF-C700N Earbuds! We’re glad to hear you’re enjoying the sound quality and noise cancellation. It sounds like the Bluetooth setup was a bit tricky at first, but we’re happy to hear you got it resolved with the USB driver installation. Thank you for choosing Sony! Enjoy your music! -Maria

Hi Kiragirl,

Thank you for the review and your feedback is greatly appreciated. The sound quality will depend in the source, battery and environment that you're playing. Also, you need to properly wear the headphones for the proper sound quality, noise canceling function, and call sound quality to be effective. If the size of the earbud tips does not match the size of your ear canals or the headset is not worn properly in your ears, you may not obtain the correct sound qualities, noise canceling effects, or call performance. If any of this is the case, try this. Change the earbud tips to ones that fit more snugly in your ears. When changing the earbud tips, try the earbud tip sizes in order from the larger ones to the smaller ones. The most suitable size of the earbud tips for left and right ears may be different.

The WF-C700N headphones with Noise Canceling, all-day comfort and immersive sound quality allow you to enjoy music anywhere. With long-lasting battery life, IPX4 water resistance and smart features, these headphones are made for everyday life. And with Wind Noise Reduction Structure the WF-C700N delivers your voice clearly, even on a windy day. Thank you for choosing Sony!

-David

Hi LindaW,

Amazing! We're glad that you like the design, sound quality, and fit of the headphones. Thank you for choosing Sony!

-Ralph

Hi JazelleW,

Fantastic! You've made a great choice! We are so happy to know your satisfaction with the stylish color design, long-lasting battery life, reasonable price, industry-leading noise canceling feature, and exceptional performance of the WF-C700N compared to other brands.

The WF-C700N headphones with Noise Canceling, all-day comfort and immersive sound quality allow you to enjoy music anywhere. With long-lasting battery life, IPX4 water resistance and smart features, these headphones are made for everyday life. And with Wind Noise Reduction Structure the WF-C700N delivers your voice clearly, even on a windy day.

Thank you very much for your purchase and for choosing Sony!

- Romeo

Hi KeiaG,
Awesome! We're delighted to hear you love you the long battery life and good sound quality of your new headphones. The WF-C700N headphones with Noise Cancelling, all-day comfort and immersive sound quality allow you to enjoy music anywhere. With long-lasting battery life, IPX4 water resistance and smart features, these headphones are made for everyday life. And with Wind Noise Reduction Structure the WF-C700N delivers your voice clearly, even on a windy day. Thanks for choosing Sony! - Kris

Hi Yabey, Thanks for your awesome review of the Sony WF-C700N earbuds. We’re so glad you’re loving them! It’s great to hear the fit feels perfect and the noise cancellation is spot-on for you. Thank you for the 5-star rating and for choosing Sony! -Jess

Hi DRM24, Thank you for telling us about your amazing experience with your WF-C700N. We're really glad you love the great noise cancellation, exceptional sound quality, and you appreciate the exceptional fit these earbud headphones provide. Glad to know you feel the WF-C700N is the best sounding wireless in-ear headphones that you've owned. Keep the music flowing wherever you go with WF-C700N Noise Cancelling Headphones, which sport hands-free calling and exceptional sound reproduction through patented DSEE technology—a digital engine that breathes new life into compressed audio files. With an IPX4 sweatproof rating and up to 15 hours battery life, you can take these earphones with you anywhere for long jogs, workouts in the gym, or lengthy commutes. These earphones include a USB-C charging cable and three pairs of different size eartips to fit any ear size. Thank you for giving the product a perfect rating! -Jess

Hi DaleC,
Thank you for your positive review of the Sony WF-C700N headphones!

We're delighted to hear that you find them "Small, comfortable, and with great sound." These attributes are indeed what the WF-C700N headphones are designed to excel in. Their compact size ensures a snug fit, making them perfect for extended use without discomfort. The emphasis on sound quality ensures an immersive audio experience, whether you're listening to music or taking calls.

If you have any further questions or need assistance, feel free to reach out!

Thank you for choosing Sony.

-Gus

Hi SuttK, We are glad to hear that you are happy with your purchase! Thank you for choosing Sony! -Carl

Hi WilliamB,

You made the right choice! We're thrilled that you like the sound quality and battery life of the headphones. Thank you for choosing Sony!

-Ralph