Customer Ratings & Reviews

Hi HectorL, Fantastic! We're thrilled to hear you like the great sound quality, excellent noise canceling, and long battery life of your Sony WFC700N. Thanks for choosing Sony! -Sam

Hi AngelM, Thanks for sharing your review on the Sony wireless earbuds. We're glad to hear that you like them. To avoid any performance issues, make sure that your device has the latest firmware update. Thank you for choosing Sony. -Craig

Hi Luap, We regret to hear you are having noise canceling issues with your headphones. We’d love to help you troubleshoot your problem. If the size of the earbud tips does not match the size of your ear canals or the headset is not worn properly in your ears, you may not obtain the correct sound qualities, noise canceling effects, or call performance.
If any of this is the case, try the following.
-Change the earbud tips to ones that fit more snugly in your ears. When changing the earbud tips, try the earbud tip sizes in order from the larger ones to the smaller ones. The most suitable size of the earbud tips for left and right ears may be different.
-Check that you are wearing the headset properly in your ears. Wear the headset so that the earbud tip is comfortably situated as deep in the ear canal as possible.
-When the Adaptive Sound Control on the Sony Headphones Connect app is turned on, the wearer's actions, like walking or running, are detected. The noise canceling function is automatically adjusted and the Ambient Sound Mode may be activated according to these actions.
To make the most of the noise canceling function, turn off the Adaptive Sound Control, and try to turn on the noise canceling function manually when you need it.

You may also refer to this link for additional troubleshooting steps to isolate and fix this issue: https://www.sony.com/electronics/support/wireless-headphones-bluetooth-headphones/wf-c700n/articles/00293258

Despite your concerns, we're happy that you appreciate most of the features, especially the incredible audio and different customizations on the Sony Headphones Connect app that is also noteworthy. Our WF-C700N noise canceling headphones, all-day comfort and immersive sound quality allow you to enjoy music anywhere. They have the Digital Sound Enhancement Engine (DSEE) and Sony’s unique driver which reproduce your music with authentic vocals and powerful bass. With Wind Noise Reduction Structure, these headphones your voice clearly, even on a windy day. Thank you for your purchase and for choosing Sony! -Jess

Hi DryerReviewerGuy, Thank you for the awesome feedback! We're very happy to hear you're having a great time using it for running. And good to know it fits you perfectly and you appreciate the easy button operation of your new Sony WFC700N. Whether you are listening to music, in an online class or working from home, the WFC700N will deliver high-quality sound performance. Cancel out background noise with Noise Sensor Technology or use the Ambient Sound Mode to stay connected to your natural surroundings. Adjust ambient sound with the Sony | Headphones Connect app to control your listening experience. Focus on your music for as long as you like. These small, lightweight headphones have an ergonomic surface design for all-day comfort, even for smaller ears. Thank you for choosing Sony! -Sam

Hi Featherlady57, Excellent choice! We are glad to hear that you are enjoying your new WF-C700N! Cancel out background noise with Noise Sensor Technology or use the Ambient Sound Mode to stay connected to your natural surroundings. Adjust ambient sound with the Sony | Headphones Connect app to control your listening experience. Thank you for choosing Sony! -Carl

Hi, TimS

Thank you for the review and the 5-stars rating! It brings us great satisfaction to hear how much you are enjoying your Sony Earbuds! Their fantastic Sound quality, and with their modern and comfortable design, they combine a shape that perfectly matches the human ear with an ergonomic surface for a more stable fit. We hope you can continue to enjoy your favorite songs with your top-technology Earbuds!

Thanks for choosing Sony, have an amazing day!
-DiegoV

Hi Matthew,

It is most rewarding to hear that the WFC700N has become your go-to choice for daily use. We are glad that the sound quality and noise cancelling features are providing the reliable performance you need for your everyday routines.

Thank you for choosing Sony!

Regards,
Dominick

Hi HerbertS, fantastic! You've certainly made a great choice! We're truly happy to hear about your satisfaction with the amazing noise canceling feature and very comfortable fit design of your WFC700N. Thank you so much for the perfect star review and for choosing the best brand, Sony! - Romeo

Hi Powerball, That's awesome! We're glad you like your new earbuds . Enjoy and thanks for choosing Sony. -Carl

Hi LisaT, Great! We're very happy to hear you appreciate the comfortable fit, awesome sound, and the color of your new Sony WF-C700N headphones. The WF-C700N with Noise Cancelling, all-day comfort and immersive sound quality allow you to enjoy music anywhere. With long-lasting battery life, IPX4 water resistance and smart features, these headphones are made for everyday life. And with Wind Noise Reduction Structure the WF-C700N delivers your voice clearly, even on a windy day. Thanks for choosing Sony! -Sam

Hi DaveG!,

Thank you for your review of the Sony WF-C700N earbuds. We appreciate your feedback.

We're glad to hear that you find the Active Noise Cancelling (ANC) and sound quality to be good for an entry-level model. As you mentioned, the Sony WF-C700N is designed to deliver excellent sound quality at an affordable price point, making it a great choice for those looking to experience noise cancelling and reliable audio without breaking the bank.

Your preference for buttons over touch-sensitive controls is noted. The physical buttons on the WF-C700N are designed to be user-friendly and provide a straightforward way to control your music and calls.

Thank you again for sharing your experience, as Sony, we will always give you the best!

-Gus

Hi StephanieS,

We’re happy to hear you love your WF-C700N headphones! It's great to know you find them to be a good value with excellent noise cancelling and sound quality.

Thanks for choosing Sony. Best regards, Eliab

Hi KimN,
Awesome! We're glad that you like the noise canceling features and comfortable fit of your new headphones. Our WF-C700N noise canceling headphones, all-day comfort and immersive sound quality allow you to enjoy music anywhere. They have the Digital Sound Enhancement Engine (DSEE) and Sony’s unique driver which reproduces your music with authentic vocals and powerful bass. With Wind Noise Reduction Structure, these headphones your voice clearly, even on a windy day. Thanks for choosing Sony! - Kris

Hi Maribel, Awesome! We are glad to hear that you are enjoying your new WFC700N! Thank you for choosing Sony! -Carl

Hi SSAN, Awesome! We are so glad to hear that you are enjoying your new WFC700N. Thank you for choosing Sony! -Carl

Hi Miguel, amazing! You've certainly made a great choice! We're extremely pleased to learn that you're satisfied with the amazing sound quality and superb performance of your WF-C700N. Thank you very much for sharing your excellent experience and for choosing Sony! - Romeo

Hi craig, Awesome! Thank you so much for your feedback! We are glad to hear that you are happy with your purchase! Thank you for choosing Sony! -Carl

Hi Joyofascorpio1, Thank you for taking the time to provide us with your feedback about your WFC700N. While we're glad you like the great sound quality and noise cancellation of these earbuds, we regret to hear about the connectivity issues with your iPhone. To resolve the connectivity issues, please follow the troubleshooting steps on the link below:

https://helpguide.sony.net/mdr/2968/v1/en/contents/TP1000779959.html

At Sony, we are always looking to improve our product quality and features. We have noted your input about the lack of a find feature and will be sure to forward this feedback to the appropriate department.
We would also like to know which specific functionality you're trying to enhance so we can provide an accurate information. Please email us at socialsupport@am.sony.com with the following details:

Name:
Username:
Model Number:
Issue:
Telephone Number:

Hope this helps!

The WF-C700N headphones with Noise Cancelling, all-day comfort and immersive sound quality allow you to enjoy music anywhere. With long-lasting battery life, IPX4 water resistance and smart features, these headphones are made for everyday life. And with Wind Noise Reduction Structure the WF-C700N delivers your voice clearly, even on a windy day. Thanks for choosing Sony! -Sam

Hi AustinC, Awesome! Thank you so much for the 5-star rating. We are so glad to hear that you are enjoying your new Headphones! Cancel out background noise with Noise Sensor Technology or use the Ambient Sound Mode to stay connected to your natural surroundings. Adjust ambient sound with the Sony | Headphones Connect app to control your listening experience. Thank you for choosing Sony! -Craig

Hi jcob, We are glad to hear that! You chose the best brand for him. Our WF-C700N noise canceling headphones, all-day comfort and immersive sound quality allow him to enjoy music anywhere. They have the Digital Sound Enhancement Engine (DSEE) and Sony’s unique driver which reproduces his music with authentic vocals and powerful bass. With Wind Noise Reduction Structure, these headphones your voice clearly, even on a windy day. Thank you for trusting Sony! Vincent