Customer Ratings & Reviews

Awesome, MariaB! We're happy to hear that your son is enjoying his new headphones. Our WF-C700N noise canceling headphones, all-day comfort and immersive sound quality allow you to enjoy music anywhere. They have the Digital Sound Enhancement Engine (DSEE) and Sony’s unique driver which reproduce your music with authentic vocals and powerful bass. With Wind Noise Reduction Structure, these headphones your voice clearly, even on a windy day. Thank you for choosing Sony! -Craig

Hi juako, We are glad to hear that you are happy with your purchase! Thank you for choosing Sony! -Carl

Hello Paul,
Great! It's nice to know that you are satisfied with your trade and enjoying the awesome sound quality of your WFC700N. Thank you for choosing Sony! - Marco

Hi BChiu, Thanks for the 5-star rating! We're glad you like your new earphones. Enjoy and thanks for choosing Sony. -Craig

Hi TeresaR, Great! We're so glad to hear your husband is enjoying the incredible sound quality and amazing battery life of his new WF-C700N Truly Wireless Headphones. Block out the world with the WF-C700N noise canceling truly wireless earbuds. Indulge in hands-free calling and exceptional sound quality for a superior audio experience. Cancel out background noise with Noise Sensor Technology or use the Ambient Sound Mode to stay connected to your natural surroundings. With an IPX4 sweatproof rating and up to 15 hours battery life, you can take these earphones with you anywhere for long jogs, workouts in the gym, or lengthy commutes. Crafted for all-day comfort with lightweight materials and an ergonomic design. Thank you for your purchase and for choosing Sony! -Jess

Hi kaudioman,
Thank you for your time writing this review! We're glad to hear you are having a great time with the superb sound quality, volume level, and noise cancellation of your WFC700N In-ear headphones. We're sorry to hear if you are having issues when using the headphones for phone calls. Allow us to help make this a better experience.

The WFC700N have microphones on the left and right headset units.
When you receive an incoming call, a ring tone will be heard from the headset.
You will hear either of following ring tones, depending on your smartphone or mobile phone.
Connect the headset to a smartphone or mobile phone via a Bluetooth connection beforehand.
When you hear a ring tone, press the button twice quickly on the left or right headset unit to receive the call.
If no ring tone is heard via the headset
The headset may not be connected with the smartphone or mobile phone over HFP or HSP.
Check the connection status on the smartphone or mobile phone.
For more information on receiving calls with this headphones, please check this Help Guide link:
https://helpguide.sony.net/mdr/2968/v1/en/contents/TP1000781976.html

Should you need further assistance, feel free to contact us by sending an email to socialsupport@am.sony.com with the following:
Name:
Best Buy Username:
Telephone Number:
Model Number:
Issue:

We appreciate your feedback. Thanks again for purchasing Sony! - Kris

Hi LuisG,
That's nice to hear that you are pleased with the audio quality, fittings and battery life of your Sony WFC700N. Block out the world with the WFC700N noise canceling truly wireless earbuds. Indulge in hands-free calling and exceptional sound quality for a superior audio experience. Cancel out background noise with Noise Sensor Technology or use the Ambient Sound Mode to stay connected to your natural surroundings. With an IPX4 sweatproof rating and up to 15 hours battery life, you can take these earphones with you anywhere for long jogs, workouts in the gym, or lengthy commutes. Crafted for all-day comfort with lightweight materials and an ergonomic design. Thank you for choosing Sony! Marco

Hi sfsd,

We regret to hear that you are not completely satisfied with the WFC700N headphones. For optimum performance, make sure that the software version of the headphones is up-to-date (via the Sony Sound Connect app). Aside from replacing the earbud tips, make sure that you are wearing both earbuds properly. Put the headset unit with the (left) mark into your left ear and the headset unit with the (right) mark into your right ear. The left headset unit has a tactile dot. Adjust the fit of the headset to your ears. Twist the headset unit to slide the earbud tip deep into your ear canal. For more information, please refer to this link:

https://helpguide.sony.net/mdr/2968/v1/en/contents/TP1000778771.html

Additionally, you can use the Equalizer/CLEAR BASS setting of the Sony app to fine-tune the sound quality depending on your needs. You may find this link helpful:

https://helpguide.sony.net/mdr/2968/v1/en/contents/TP1000781980.html

Hope this helps. In case you need further assistance, please email us at socialsupport@am.sony.com with the following details:

Name:
Username:
Model Number:
Issue:
Telephone Number:

Or contact our product support team via phone call or chat through this link: https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=headphones

Sincerely,
-Ralph

Hi DavidK, You've made an excellent choice! We're so pleased to hear you like the overall sound quality of the Sony WFC700N. We appreciate the recommendation and thanks for choosing Sony! -Sam

Hi Clinton, Thank you for the positive review! We're very pleased to hear you like the great sound quality and multipoint connection feature of your Sony WFC700N. For low-volume issue during phone calls, please follow the troubleshooting steps on this link:

https://helpguide.sony.net/mdr/2968/v1/en/contents/TP1000780052.html

Hope this helps and thanks for choosing Sony! -Sam

Hi Rolt, Choosing these headphones will definitely be worth it. We're extremely delighted you like the amazing features, excellent noise cancellation and incredible audio quality of your WF-C700N. It sounds like we hit the mark with the WF-C700N. Our WF-C700N noise canceling headphones, all-day comfort and immersive sound quality allow you to enjoy music anywhere. They have the Digital Sound Enhancement Engine (DSEE) and Sony’s unique driver which reproduce your music with authentic vocals and powerful bass. With Wind Noise Reduction Structure, these headphones your voice clearly, even on a windy day. Thank you so much for your purchase and for the 5-star rating! -Jess

MonaH, thank you for your positive review of the Sony WF-C700N headphones.

We are delighted to hear that you find the noise-canceling feature effective for work, travel, and loud events. The WF-C700N headphones are indeed designed to deliver an immersive listening experience by reducing ambient noise, allowing you to enjoy your music or focus on your tasks without interruptions.

We appreciate your feedback and hope that you continue to enjoy using them!

Thank you for choosing Sony!
Gus

Hi ROBERTO!
Thanks for reaching out and sharing your experience with the WF-C700N earbuds. We are delighted to hear you're finding them to be a high-quality and reliable device, especially with features like the Digital Sound Enhancement Engine that help improve the sound of your music.
We appreciate you choosing to invest in our product and it's great to know that it's paying off.

Thanks so much for choosing Sony!
Best regards,
Estefany

Thanks for the 5-star rating, KimF! We're glad that you are happy with your Sony headphones. Enjoy and thanks for choosing Sony. -Craig

Hi Davidb910, Awesome! We are glad to hear that you are happy with your purchase! Thank you for choosing Sony! -Carl

Hi Mike, We're glad to hear you're enjoying all the wonderful technologies that make the WF-C700N so versatile. At Sony we strive to put forward the best possible products for our customers. It sounds like we hit the mark with the WF-C700N. Our WF-C700N noise canceling headphones, all-day comfort and immersive sound quality allow you to enjoy music anywhere. They have the Digital Sound Enhancement Engine (DSEE) and Sony’s unique driver which reproduce your music with authentic vocals and powerful bass. With Wind Noise Reduction Structure, these headphones your voice clearly, even on a windy day. Thank you for choosing Sony! -Jess

Hi BonnieB, That's very generous of you! We're truly pleased to hear you love your new Sony WF-C700N and these delivers exceptional comfort and incredible sound quality. It's sounds like we hit the mark with the WF-C700N. Block out the world with the WF-C700N noise canceling truly wireless earbuds. Indulge in exceptional sound quality for a superior audio experience. Cancel out background noise with Noise Sensor Technology or use the Ambient Sound Mode to stay connected to your natural surroundings. With an IPX4 sweatproof rating and up to 15 hours battery life, you can take these earphones with you anywhere for long jogs, workouts in the gym, or lengthy commutes. Crafted for all-day comfort with lightweight materials and an ergonomic design. Thank you so much for choosing Sony! -Jess