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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 813 reviews

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Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers love the excellent sound quality, fantastic battery life, and comfortable, snug fit of the product. They also appreciate the sufficient bass, reasonable price, decent connectivity, and lightweight design. However, some customers have reported minor issues with charging, sensitive buttons leading to accidental presses, and occasional volume problems.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 814 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    perfect

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones have perfect sound, I use them every day. at my work, at the gym, I love these headphones

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Eddyleonellopezmaltez,

      Thanks for commenting! We are truly happy to know that you love your WF-C700N. Also, we are thrilled that you're enjoying its amazing sound quality. Thank you very much for the perfect star review and for choosing Sony!

      - Romeo Sony_US

  • Rated 4 out of 5 stars

    The Beeping is Annoying

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’d say great but every time I move and or sit down there’s a beep, I know it’s because it basically is to show that it understands when you go from standing to sitting or standing still but when you’re trying to listen to music while you work the constant beeping just gets in the way

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DandraH,

      We're truly happy to hear you like the overall features and performance of these earbuds. Your feedback regarding the notification sound (beep) is greatly appreciated. When the Adaptive Sound Control is On, the notification sound (beep) tells you when the Noise Canceling or Ambient Sound Control setting changes. This may make you feel that the sound from the earbuds is interrupted.

      Note: To disable the notification sound, open the Sony | Headphones Connect app, and in the Adaptive Sound Control screen, turn off Notification Tone When Switching.

      Block out the world with the WF-C700N noise canceling truly wireless earbuds. Indulge in exceptional sound quality for a superior audio experience. Cancel out background noise with Noise Sensor Technology or use the Ambient Sound Mode to stay connected to your natural surroundings. With an IPX4 sweatproof rating and up to 15 hours battery life, you can take these earphones with you anywhere for long jogs, workouts in the gym, or lengthy commutes. Crafted for all-day comfort with lightweight materials and an ergonomic design. Thank you for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great gift

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The color selection and great and the noice cancelation convinced with the audio quality is next level.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello JoseV,
      Awesome! We're truly happy that you like the color option, noise canceling feature and audio quality of our WFC700N. Thank you for choosing Sony! - Marco Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly did not suspect like to be crazy good but these headphones are the best for the prize the sound is amazing great headi

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MarlonP, Thank you for the awesome review! We're glad to hear you like the great sound quality of your new Sony WFC700N. The WF-C700N headphones with Noise Cancelling, all-day comfort and immersive sound quality allow you to enjoy music anywhere. With long-lasting battery life, IPX4 water resistance and smart features, these headphones are made for everyday life. And with Wind Noise Reduction Structure the WF-C700N delivers your voice clearly, even on a windy day. Thanks for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Michele

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work well. Fits nice. Different sizes inside box to change inner ear size. Cool color. Pretty long range. Easy to hook up.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Meesh, Great! We're very happy to hear it works really well, fits comfortably, and good to know you like the included ear tips that comes in different sizes, color, Bluetooth range, and easy pairing of your new Sony WF-C700N. Whether you are listening to music, in an online class or working from home, the WFC700N will deliver high-quality sound performance. Cancel out background noise with Noise Sensor Technology or use the Ambient Sound Mode to stay connected to your natural surroundings. Adjust ambient sound with the Sony | Headphones Connect app to control your listening experience. Focus on your music for as long as you like. These small, lightweight headphones have an ergonomic surface design for all-day comfort, even for smaller ears. Thank you for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Sony WF-C700N

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They sound very good. Just wish the bass was a little bit stronger.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BryanA, We're so happy that you like the incredible sound quality of the WF-C700N. We appreciate your feedback regarding the bass/low frequency of the unit. You can make few adjustments to your headphones settings to suit your needs. Please ensure you've downloaded the Sony Headphones Connect app. It has an Equalizer/CLEAR BASS setting which can be customized to fine-tune your music. This will give you more control over your headphones and their performance.

      For your reference, please visit this link: https://helpguide.sony.net/mdr/2968/v1/en/contents/TP1000781980.html

      The WF-C700N headphones with Noise Canceling, all-day comfort and immersive sound quality allow you to enjoy music anywhere. With long-lasting battery life, IPX4 water resistance and smart features, these headphones are made for everyday life. And with Wind Noise Reduction Structure the WF-C700N delivers your voice clearly, even on a windy day. Thank you for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    SONY earbuds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are very good and nice earbuds. The battery is amazing, even though I use them every day, at the Gym.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi EdwinG,

      Perfect! We're thrilled that you are enjoying the battery life of the headphones. The WF-C700N noise canceling headphones, all-day comfort, and immersive sound quality allow you to enjoy music anywhere. They have the Digital Sound Enhancement Engine (DSEE) and Sony’s unique driver which reproduce your music with authentic vocals and powerful bass. With Wind Noise Reduction Structure, these headphones your voice clearly, even on a windy day. Thanks for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good earphones

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think they're really good, especially for the price. I've tried airpods and these are alot better.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Kobe101,
      Awesome! We're glad that we were able to give you a great deal. Your satisfaction with your new headphones is greatly appreciated. With WF-C700N noise canceling headphones, all-day comfort and immersive sound quality allow you to enjoy music anywhere. They have the Digital Sound Enhancement Engine (DSEE) and Sony’s unique driver which reproduce your music with authentic vocals and powerful bass. With Wind Noise Reduction Structure, these headphones your voice clearly, even on a windy day. Thanks for choosing Sony! - Kris Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    sony earbuds

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best, it really cancelled the noise and i love the color

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Szye, Great! We're delighted to know that you are enjoying the audio quality and excellent noise canceling feature of these ultra-small and lightweight earbuds. Glad to know you appreciate the sage color too. Thank you for offering a fantastic rating on the product! -Jess Sony_US

  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Size and Hearing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like my music LOUD. would rather have my airpods lol. and it doesnt stay in my ear well.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AlenaS,

      Thank you for the review. We do apologize for the inconvenience. We provide an assortment of earbuds in various sizes to ensure there is a great fit for all ear sizes and an optimal audio experience. We also recommend using the Sony Sound connect app so you can use equalizer or adjust sound settings depending in your preference.

      https://www.sony.com/electronics/support/wireless-headphones-bluetooth-headphones/wf-c700n/software/00269130

      If you need further assistance, please email us at socialsupport@am.sony.com with the following details:

      Name:
      Best Buy Username:
      Model Number:
      Issue:
      Telephone Number:

      -David Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    By anoos

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good Earbuds.nice noise Canceling and good price

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Yess,

      Amazing! We are so happy to know your satisfaction with the exceptional noise canceling feature, reasonable price, and superb performance of these headphones. The WF-C700N headphones with Noise Canceling, all-day comfort and immersive sound quality allow you to enjoy music anywhere. With long-lasting battery life, IPX4 water resistance and smart features, these headphones are made for everyday life. And with Wind Noise Reduction Structure the WF-C700N delivers your voice clearly, even on a windy day.

      Thank you very much for the perfect star review and for choosing Sony!

      - Romeo Sony_US

  • Rated 4 out of 5 stars

    I would recommend

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent for the price. My only gripe is the physical buttons. I constantly press them when I reposition the earbuds. Though overall a good product

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi CalebM, Thank you for your feedback! We are glad to hear that you are happy with your purchase! Thank you so much for the 5-star rating! We are glad to hear that you are happy with your new headphones! Cancel out background noise with Noise Sensor Technology or use the Ambient Sound Mode to stay connected to your natural surroundings. Adjust ambient sound with the Sony | Headphones Connect app to control your listening experience. Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Works great

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work great so far had them for going on 6months now

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi TORIGRAY, we're glad you like our product. Conversation flows freely with easy hands-free calling, now clearer than ever with a high-quality built-in microphone. With Wind Noise Reduction Structure the WF-C700N delivers your voice clearly, even on a windy day. Thanks for choosing Sony. ~Earl Sony_US

  • Rated 5 out of 5 stars

    A good gift

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A good gift for the holiday season, great value with the discounted price

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi yoyo,

      Very nice! We're glad to hear that you like the value of the headphones. Thank you for choosing Sony!

      -David Sony_US

  • Rated 5 out of 5 stars

    Thanks sony.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend this earbuds the are amazing if i need ill buy them again.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ClaudioC,

      Thank you for the purchase! We're glad to hear that you like the headphones. We appreciate the recommendation and thank you for choosing Sony!

      -David Sony_US

  • Pros mentioned:
    Battery life, Comfort, Fit
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Superior sound and comfort

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The short version: these are really nice earbuds, for what seems to be a reasonable price. In comparison to cheaper buds, the sound quality, comfort factor, ANC, design, and personalization features/app adjustments of these earbuds are superior to bargain models and justify a greater price tag. At the same time, they are not as expensive as some models and offer a lot of features. On sale, I think these are a nice deal. The only real negative for me has to do with the charging case’s battery life being a bit behind the norm (which is not a major gripe for my use but may be for others) and the necessity of using the app to unlock some of the more helpful features. More detailed review: Fit and Feel: These earbuds are light, compact, and quite comfortable. Unlike my bargain ANC buds, they actually fit in my ears snugly and are relatively unobtrusive. The choice of earbud tips should help most users find the fit they like. When wearing these, I rarely have to adjust them, and they stand up even to sweaty conditions. I rarely had to tweak the fit during the several runs during which I’ve used them. By contrast, other buds I have used are much chunkier, and slide loose in my ears frequently--especially when sweaty--and have to be adjusted all the time. Once these SONYs are in place, they also don’t feel like much, so I can wear them without feeling desperate to remove them. They are easier to forget about than other buds I have used and very secure. Operation: These buds are easy to use, partly because they have actual physical buttons on both the left and right as controls. They are unobtrusive and yet much more reliable than touch sensors. I look forward to being able to use them even with gloves on. (That said, it is easy to accidentally press the buttons when putting earbuds in or out, or simply adjusting them.) There are a number of features to control with the buttons; probably too many—at least on the right ear. The left ear has fewer functions, but mostly toggles between ambient sound on or noise canceling on modes. An update through the app has also made volume control native on the buds now. This is vastly superior to not having it. There is also a handy listing of all the controls/commands available on both buds in the app. Some customization is also possible for the buttons. To start using the buds, it is necessary to download the “headphones connect” app that will walk individuals through the pairing process and settings. I find the reliance on the app a bit troublesome. It’s not that the app isn’t useful, but setting up the buds on any device seems to require the app. Setting up multi-point requires the app, for example. But, the multi-point does work well—mostly. I had trouble getting the multi-point to work with my pc, but, since it worked fine with my mac, tablet, and phone, I think the problem is the PC. It is really nice to have multi-point; I most frequently switch between a watch and phone for using buds, and that is made easy with the app and these earbuds. The app: the app has a lot of great features that highlight these earbuds’ capabilities. The app allows one to set the levels for the “ambient noise” feature of the headphones. This is the level of pass-through noise that the buds allow in order to keep wearers aware of what is happening around them. This is not just the buds without the noise canceling on; this feature actually feeds information about the surroundings back through the microphones in the buds. This feature is available on a lot of earbuds, but it works very well on these and the different levels of sound amplification (1-20) are helpful for selecting the right sound for a situation. I used the most pass-through noise when running, and I felt comfortable. I could hear cars, dogs barking, and people around me while still hearing music in my ears. The active noise canceling feature takes away all pass-through noise and isolates the listener. ANC is not perfect, and you can hear some noises with it on. However, this feature in particular works much better than my bargain buds’ ANC. I tested it in a variety of settings. I used it while flying, and it effectively nullified the drone of the engines and most of the voices around me. It made a flight where I was surrounded by cranky toddlers bearable—I could still hear some voices around me, but it greatly reduced the sound of the engines and talking. Used while at my desk, I cannot hear myself type and any voices in the same room are hard to hear, and at least, I did not hear them clearly. (I had to take the buds out to answer questions). I also noticed that while working at my desk it drowned out (almost completely) the howling and barking of my dogs. This was impressive. I could also effectively use the buds while playing the drums—they cannot silence the sounds of a drum kit, but they did dampen it enough that I could hear music to play along without destroying my hearing and keeping the volume in my ears in a medium range. So—some might not find this ANC acceptable; it does not totally undo all noise. But it’s pretty good. The app also allows the wearer to set adjust the sound with an equalizer, and it provides a pretty cool function for creating custom equalizer settings based on your own feedback. Overall, the sound is very good. I think the eq settings really let the individual adjust the feel, and I was quite happy with some of the presets available as well. The stereo functionality is really good—the isolation of the sound gives a strong feel for all levels as well as a sense of directionality. This makes the sound feel like it is surrounding the wearer, in my opinion. I can imagine that using these with the 360 Reality Audio feature would be incredible. For these functions, you need to be subscribed to a service, however, so I have not tried them. The sample program on the app was pretty amazing sounding. The buds also support DSEE, SONY’s upscaling programming, which improves sound on highly compressed files. This may sap battery life, though, so it may be something to use sparingly when the source calls for some TLC (like old MP3 files). The buds also have multi-point connection capability, which is a great feature. I believe this has only recently been added to these through an update via the software. It works well and makes transitioning between devices easy. This is quite welcome to me because I go back and forth often between using my phone and my watch for music, and without multipoint, this can get extremely glitchy. No problem with the SONYs though. In the end, I would not reach for the bargain buds over these. That said, these do start at over $100. For me, the superior fit and controls make them worth the price increase, though a sale would make them more irresistible. Downfalls: The app is used to set the adaptive sound features, and you can only switch between on and off via the buds alone, not adjust the levels easily or see what they are. Supposedly the buds can be set for different modes, like “staying” and “walking” etc., but I have not fully explored how easily these can be set and changed. I mostly either use them at fully noise canceling or fully ambient. There is a voice pass through feature that is supposed to allow voices to come through even with higher levels of ambient sound cancellation. I’ll admit I’m not sure how well this works. Battery: The charging case does not hold a ton of charge—only enough for one full charge. The way I use the earbuds this has not been much of an issue. I tend to use them for only an hour or two at a time. The buds themselves have been easily charged up by the case after use and never have shown themselves as anything less than full charge in the app. The case, however, has declined. But using this way, the case is at 30-50% charge after perhaps 10 days of on-and-off use. If you are going to use these for an entire day and drain them, and then want a quick charge and continuation, the lacking in the charging case might be a real annoyance. If you use the buds in a more limited way, it’s a minor issue.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi CrazyDogPeople,

      Thank you for taking the time to write such an in-depth review of your experience with your WF-C700N. We are happy that you give the product a perfect rating and you appreciate the overall performance of the headphones. Your feedback is greatly appreciated. To make the most of the noise canceling function, turn off the Adaptive Sound Control, and try to turn on the noise canceling function manually when you need it.

      For available operating time of the unit, 1x charging with charging case is needed. 7.5 hrs (earbuds) + 7.5 hrs (charging case), total 15 hrs when using Noise Canceling and Bluetooth connection. 10 hrs (earbuds) + 10 hrs (charging case), total 20 hrs when using Bluetooth connection with Noise Canceling switched off. Usage hours may be different from the time described depending on the setting for the headset functions and usage conditions. For your reference, you may check this link: https://helpguide.sony.net/mdr/2968/v1/en/contents/TP1000781965.html

      Our WF-C700N noise canceling headphones, all-day comfort and immersive sound quality allow you to enjoy music anywhere. They have the Digital Sound Enhancement Engine (DSEE) and Sony’s unique driver which reproduce your music with authentic vocals and powerful bass. With Wind Noise Reduction Structure, these headphones your voice clearly, even on a windy day. Thank you for choosing Sony! -Jess Sony_US

  • Rated 5 out of 5 stars

    Love you best buy all TEAM....

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy is always good services...I'm so happy....thank you so much

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AshvinPatel,

      Awesome! We're glad to hear that you're happy with your purchase. The WF-C700N headphones with Noise Canceling, all-day comfort and immersive sound quality allow you to enjoy music anywhere. With long-lasting battery life, IPX4 water resistance and smart features, these headphones are made for everyday life. And with Wind Noise Reduction Structure the WF-C700N delivers your voice clearly, even on a windy day. Thank you for choosing Sony!

      -David Sony_US

  • Pros mentioned:
    Bass, Battery life, Fit
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Listen Up! Feature Packed Sony Wireless Earbuds!

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The feature rich Sony WF-C700N Wireless Earbuds (truly wireless, noise canceling, Bluetooth) are a great companion for the active lifestyle. Whether it’s outside, inside the gym or mowing the lawn, I enjoy workouts in several places throughout the week. I always use earbuds for music to make the time go by faster while exercising (and protection from the lawn mower noise). This time, I was fortunate enough to use Sony’s new WF-C700N wireless earbuds. With just a Bluetooth connection and music streaming service on my smart phone to the Sony WF-C700N wireless ear buds, I am ready to go! The WF-C700N wireless earbuds come in a very small plastic case that will easily fit in your front pocket. It is a bit slippery trying to hold on to it while opening it. Once the case is opened you can easily remove the earbuds which are magnetically held in place. When it is time to put the earbuds back in the case the same magnets snap them correctly into place. A few other positives things about the case is the IPX4 rating, meaning it is splash/sweat proof (not waterproof). In total you get around 15 hours of playtime when using the case (7.5 hours) to recharge the earbuds within the case (7.5 hours). It takes about 1.5 hours to completely charge. Each earbud separately has its own charge that is used while listening (it is displayed in the Sony App). An USB Type A to a USB Type C connection, charges up the case. The cord is really short so charging has to be done close to the source of power. If the shortness of the cord is a negative, the charging of the case for 10 mins is a positive, which will give you 1 hour of playtime. The earbuds are comfortably ergonomically made with three sizes of removable buds to allow for your best fit (small, medium, large). The buttons on the earbuds are big and easy to press for all the different modes making a slight digital beep when turn on/off. This was a nice convenient surprise which made navigating the track, phone calls, noise canceling and pausing really pleasant. The WF-C700N wireless earbuds come equipped with Sony’s DSEE (Digital Sound Enhancement Engine). This process upgrades the music from any source from good to better and replicates the music the way the artist intends. You can actually get CD quality sound or really close to it. The WF-C700N wireless earbuds can connect to the Sony App for a major experience of informative fun. Use your smart phone’s camera on the QR Code after opening the box. The link will appear for you go to download Sony’s App in which you select the correct product you are intending to use. The App will help take pictures of your left ear then the right ear. Analysis of these pictures will help you get the best sound possible out of your earbuds according to your ears. The Sony App has an activity log/merit badge, time used with earbuds, an EQ, Ambient Noise Control, Adaptive Sound Control (actually saves and remembers your settings while automatically applying them to where you are!), any firmware updates and access to 360 Reality Audio Setup! The best feature, in my opinion is the 360-degree reality audio experience. The music sweeps around your head space with “24 adaptive object-based points in a soundstage” like an atmosphere. This creates an amazing experience when hooked up to a streaming music service that supports 360 Reality Audio: Tidal, Amazon Music Unlimited, Artist Connection, Nugs.net, PeerTracks. Now at the moment Spotify doesn’t have premium above 320kbps, but it still is enhanced with these WF-700N wireless earbuds (not using the 360 Reality Audio). While Stereo sound is great, eventually in my opinion, it will be replaced by 360 Reality Audio with more companies in the not-so-distant future. The sound, like a “live concert,” or just listening to the different points all around you is simply amazing! It is the best way to enjoy music. The highs are clear and precise while the mids are solid and strong. The bass is thumping but very accurate (20Hz-20kHz frequency range for earbuds). The Sony App will guide you through the steps to take for the streaming service and 360 Reality Audio Setup. (You will have to create at one account in the process.) Last but not least, the large mics are in the front of the earbuds that give you better clarity and realism with the Ambient Noise Control off even with the music on (also aids better hearing/speaking in phone calls!). You can also have two paired devices, like a smart phone or laptop that you can switch between without having to reset the Bluetooth every time. I really thoroughly enjoyed the Sony WF-C700N truly wireless noise canceling in-ear Bluetooth earbuds. The Active Noise Canceling worked really well as did the comfortable fit, Sony App and 360 Reality Audio.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi stoptheclocks,
      Certainly, we enjoyed reading your remarkable review and truly appreciate your efforts! We're glad to hear your enjoyable experience with the amazing sound quality, noise cancelling features, comfortable fit, Sony Headphone| Connect app, 360 Reality Audio and overall performance of your WFC700N headphones. We've also taken note of your feedback with regard the supplied USB Type-C cable. Sony values the opinions of customers and is always striving to provide the best experience possible. Our WF-C700N noise canceling headphones, all-day comfort and immersive sound quality allow you to enjoy music anywhere. They have the Digital Sound Enhancement Engine (DSEE) and Sony’s unique driver which reproduce your music with authentic vocals and powerful bass. With Wind Noise Reduction Structure, these headphones your voice clearly, even on a windy day. Thanks for choosing Sony! - Kris Sony_US

  • Rated 3 out of 5 stars

    Not impressed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery life not as good as the version prior. Disappointed.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi EdwinD, Thank you for the feedback on your experience with your Sony WFC700N and we're sorry to hear that the battery life did not live up to your expectations. If the available operating time is short or the battery power does not last long, please follow the suggested troubleshooting steps on this link: https://helpguide.sony.net/mdr/2968/v1/en/contents/TP1000783897.html

      If you are unable to resolve your concern, please email us at socialsupport@am.sony.com with the following details:

      Name:
      Username:
      Model Number:
      Issue:
      Telephone Number:

      Sincerely,
      Sam Sony_US

  • Pros mentioned:
    Battery life, Comfort, Sound quality
    Tech Insider Network Member

    Rated 4 out of 5 stars

    Solid performer at a good price

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Sony WF-C700N earbuds with noise canceling deliver good performance for the price. I have them in sage color that is soft on the eyes and gives them a more modern look. Setup requires downloading the Sony earphones app. Instructions are easy to follow and Bluetooth connection was problem free. The app is easy to navigate. Lots of options to configure the sound with an equalizer and other digital sound processes, and to customize the buttons. I quickly felt comfortable navigating the app and customizing the earbuds to my liking. The case is rechargeable through a usb-c connection; no wireless charging is offered. You can monitor the charge on the app. It charges the earbuds quickly. From my experience, I was able to do about five full charges of the earbuds when they were running very low. The earbuds sound really good for the price. I own some high-end earphones and they come close; the highs are clear and not too straining, the mids are not too present and the bass is solid. I also listen to podcasts and they reproduce the vocals quite well. The noise canceling feature works great and mutes the outside distraction effectively. I use them more at work and wear them most of my workdays. I play different kinds of music and podcasts at 60% volume between 5 to 6 hours at a time. The batteries handle that easily; I usually have about 25-30% of charge left after those marathon sessions. They’re light and sit well outside the ear canal and are comfortable to wear for long hours. Those are regular earbuds and not made for exercise. They sit tight in your ear but they will fall off if you keep moving your head abruptly. Overall, the sound performance is solid. The only gripe I have is that they require registration and music streaming subscription to take advantage of the Sony 360 Reality Audio. Music streaming such as Amazon Music and Tidal are compatible with the 360 Reality Audio. My subscribed music streamer does not support it unfortunately and I’m not able to experience it for now. To conclude, I will say that besides not being able to exploit the full capabilities of those earbuds, I’m impressed with their sound quality, battery and noise canceling performances. I would describe the Sony WF-C700N earbuds as mid level earphones at an accessible price that deliver close to high end performance.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Joe1015,

      That's very generous of you! We are so delighted to hear how much you're enjoying your WF-C700N and you are overall satisfied with your purchase. We're happy that you like the great range of frequencies, from low beats to high vocals, noise canceling feature works effectively, and you are comfortable wearing them for extended periods. Good to know you point out you can personalize the sound of your Sony headphones or earbuds to your specific audio needs and the numerous audio presets curated by sound experts in the Sony Headphones Connect app that is also noteworthy.

      It's unfortunate that your music streaming service does not support the 360 Reality Audio at the moment. Your feedback regarding how the 360 Reality Audio works with the unit is greatly appreciated. Once you subscribe to a compatible music streaming service, you can enjoy 360 Reality Audio with your headphones and smartphones. Visit Music.com for a simulated 360 Reality Audio music experience.

      Our WF-C700N noise canceling headphones, all-day comfort and immersive sound quality allow you to enjoy music anywhere. They have the Digital Sound Enhancement Engine (DSEE) and Sony’s unique driver which reproduce your music with authentic vocals and powerful bass. With Wind Noise Reduction Structure, these headphones your voice clearly, even on a windy day. Thank you for choosing Sony! -Jess Sony_US