Customer Ratings & Reviews
- Model:
- WFC700N/B
- SKU:
- 12109969
Rating by feature
- Sound Quality
Rating 4.6 out of 5 stars
- Battery Life
Rating 4.5 out of 5 stars
- Connectivity
Rating 4.5 out of 5 stars
to a friend
Disappointing quality
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased these headphones because I have always liked Sony’s wired earbuds. However, after about a month of use, they will not charge anymore.
No, I would not recommend this to a friendNo noise cancelling
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.works great as In-Ear Headphones but does not have any noise cancelling capabilities at all.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi JohnW, We're sorry to hear about the noise canceling issue that you're having with your Sony WFC700N. If you feel that the effects of noise canceling is not sufficient or if it doesn't work at all, please follow the steps on this link to resolve the issue:
https://helpguide.sony.net/mdr/2968/v1/en/contents/TP1000780044.html
If you are unable to resolve your concern, please email us at socialsupport@am.sony.com with the following details:
Name:
Username:
Model Number:
Issue:
Telephone Number:
Sincerely,
Sam
Disappointed!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Poor quality, wont keep charge and a lot of static in the right earbud
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi SeyC,
Thank you for the review and we're sorry to hear what happened with the headphones. Please check this link on how to resolve the charging issue with your headphones.
https://www.sony.com/electronics/support/wireless-headphones-bluetooth-headphones/wf-c700n/articles/00293253
As for static, we recommend to do a factory reset for the headphones.
https://helpguide.sony.net/mdr/2968/v1/en/contents/TP1000783925.html
For us to better assist you, please email us at socialsupport@am.sony.com with the following details:
Name:
Best Buy Username:
Model Number:
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-David
Not satisfied
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They don’t stay in, in the ears, come off all the time.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi SindineyR,
We're sorry if our WF-C700N Truly Wireless Noise Canceling Headphones did not fit you well causing them to fall out. We value your input and appreciate the feedback. Please allow us to help you and turn this into a better experience. For optimum fit and comfort, make sure that you are wearing the headphones properly. You may find these steps helpful:
-Put the headset unit with the (left) mark into your left ear and the headset unit with the (right) mark into your right ear. The left headset unit has a tactile dot.
-Adjust the fit of the headset to your ears. Twist the headset unit to slide the earbud tip deep into your ear canal.
-Change the earbud tips to ones that fit more snugly in your ears. When changing the earbud tips, try the earbud tip sizes in order from the larger ones to the smaller ones. The most suitable size of the earbud tips for left and right ears may be different.
-Wear the headset so that the earbud tip is comfortably situated as deep in the ear canal as possible.
Hope this helps. In case you need further assistance, please email us at socialsupport@am.sony.com with the following details:
Name:
Username:
Model Number:
Issue:
Telephone Number:
Or contact our product support team via phone call or chat through this link:
https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=headphones
Sincerely,
Jess