Customer Ratings & Reviews
- Model:
- WFC700N/B
- SKU:
- 12109969
Rating by feature
- Sound Quality
Rating 4.6 out of 5 stars
- Battery Life
Rating 4.5 out of 5 stars
- Connectivity
Rating 4.5 out of 5 stars
Customers are saying
Customers love the excellent sound quality, fantastic battery life, and comfortable, snug fit of the product. They also appreciate the sufficient bass, reasonable price, decent connectivity, and lightweight design. However, some customers have reported minor issues with charging, sensitive buttons leading to accidental presses, and occasional volume problems.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Battery life, Comfort, Sound quality
The best
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fantastic sound, very comfortable, easy to setup, very long battery life and quick charge time
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MorganG, Great! We're glad that you like the sound, comfort, ease of setup and battery life. The WF-C700N headphones with Noise Canceling, all-day comfort and immersive sound quality allow you to enjoy music anywhere. With long-lasting battery life, IPX4 water resistance and smart features, these headphones are made for everyday life. And with Wind Noise Reduction Structure the WF-C700N delivers your voice clearly, even on a windy day. Thank you for choosing Sony! -Erin
- Pros mentioned:Comfort, Sound quality
My opinion
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Crazy noise canceling Good quality Fast charging Decent fit
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BrandonF,
Thank you for your review! We're really happy to hear you're impressed with the noise canceling, sound quality, fast charging, and that you found a decent fit with the Sony WF-C700N. We appreciate your feedback and are happy you're enjoying your headphones!
Thank you for choosing Sony!
Regards,
Dominick
- Pros mentioned:Sound quality
Decent for the price
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.You get what you pay for. Sound quality is usually decent. On calls sometimes I'm told an odd clicking sound happens and I have to "reset" them by putting them back in the case and taking them back out. The duo connectivity feature works decently depending on what you're connecting to. The app sometimes needs to be restarted for it to be usable. These are perfect for someone who just wants wireless headphones but isn't super picky on high end features.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi StevenB,
We appreciate your honest feedback on the WF-C700N earbuds. We're glad you're finding them decent for the price, but we’re sorry to hear about the occasional clicking sound during calls and the app needing to be restarted at times.
For the unusual sound issue, if you haven’t already, please try the following steps:
Check for Firmware Updates: Ensure your earbuds are running the latest firmware. Updates can sometimes fix minor bugs and improve performance. You can check for updates through the Sony Headphones Connect app. More details here: https://www.sony.com/electronics/support/wireless-headphones-bluetooth-headphones/wf-c700n/software/00296483
Initialize the Headset: If resetting the earbuds by placing them back in the case doesn’t resolve the issue, try initializing them to restore factory settings. Instructions can be found here: https://helpguide.sony.net/mdr/2968/v1/en/contents/TP1000783925.html
For the Sony Headphones Connect app needing to be restarted, try clearing the cache in your phone’s settings to improve stability.
If the issue persists after these steps, we recommend reaching out to our product support team:
Phone: 239-245-6354
Chat Support: https://us.esupport.sony.com/support/s/support-contact?language=en_US
Hours of Operation:
Monday - Friday: 9:00 AM - 9:00 PM ET
Saturday - Sunday: 10:00 AM - 8:00 PM ET
We’d love to help get this sorted out for you. Let us know how it goes!
Sincerely,
Maria
- Pros mentioned:Bass, Fit, Sound quality
Recommend.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great fit and sound. Solid bass. Reliable brand and good price.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello FREDO,
That's awesome! We're glad that you are pleased with the audio quality and comfortability of our C700N headphone. Thank you for trusting Sony and for your recommendation! - Marco
- Pros mentioned:Bass, Sound quality
Just buy them!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Work great, I've been using them a little over a month and don't have anything negative to say about them. I use them as my Work earbuds and leave them in the office instead of hauling my AirPods back and forth. I must admit, I tend to prefer the Sony earbuds over the AirPods most of the time. Great noise cancellation, good sound, and nice bass as well.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello BriannaA,
Thank you for sharing your awesome feedback and we are truly happy that you preferred our WFC700N over other headphones. It's nice to know that you are pleased with the noise canceling capability and sound quality of our C700N. Thank you for choosing Sony! - Marco
- Pros mentioned:Sound quality
Amazing ANC, features from review models removed
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far these are great! The ANC works so well I thought my lawnmower had stalled! The sound quality is "okay", but much better than I was expecting. Compared to the $50 MPOW ANC earbuds I replaced, the lows are better, but the highs/mids are "muddy". Also, some of the detail is missing (compared to the MPOWs)...probably since these earbuds don't support aptX. There is some false advertising with the features and they don't seem to match product reviews. Review articles mention features that do not exist (adjustable ANC levels for example). It appears that Sony only included those features in the firmware of the models set to product reviewers; they don't exist in the latest consumer firmware. The ANC is not configurable at all and cannot be turned off. The only options are ANC or Ambient Mode. Ambient Mode is just ANC while using the microphones to send some outside sound to your ears. Battery life would probably be a lot better if you could turn off ANC.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi phil, Thank you for your honest review! We are so glad to hear that you are happy with your new WFC700N! Cancel out background noise with Noise Sensor Technology or use the Ambient Sound Mode to stay connected to your natural surroundings. Adjust ambient sound with the Sony | Headphones Connect app to control your listening experience. Thank you for choosing Sony! -Carl
- Pros mentioned:Fit, Sound quality
Winner
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound is so good. They fit really well. It did take me changing out the size twice to get it right. I do a ton of video calls and they sound clear and the noise canceling is excellent for my purposes.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DeeSadler, we're glad you like our product! Thanks for choosing Sony. ~Earl
- Pros mentioned:Bass, Battery life, Sound quality
Green Buds
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent sound battery life great bass easy to put in your ears and take out
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Moleman12345,
Nice! Thank you for your feedback. We are pleased to hear that you like the excellent sound quality, battery life, and and how you easily to put it in and take out of your ears. Block out the world with the WFC700N noise canceling truly wireless earbuds. Indulge in hands-free calling and exceptional sound quality for a superior audio experience. Cancel out background noise with Noise Sensor Technology or use the Ambient Sound Mode to stay connected to your natural surroundings. With an IPX4 sweatproof rating and up to 15 hours battery life, you can take these earphones with you anywhere for long jogs, workouts in the gym, or lengthy commutes. Crafted for all-day comfort with lightweight materials and an ergonomic design. Thank you for choosing Sony! - Marco
- Pros mentioned:Battery life, Sound quality
Fantastic Earbuds! Thank you Sony!
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound quality, functionality, ease of use, and long battery life. I'm very picky about my sound. These earbuds absolutely exceeded my expectations. Luv the one features on both right and left buds. Definitely recommend...
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MichaelW, Awesome! Thank you so much for your feedback! We are glad to hear that you are happy with your purchase! Thank you for choosing Sony! -Carl
- Pros mentioned:Fit, Sound quality
Decent enough
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Comfortable fit. The ambient sound is not very clear. Sound cancelling is pretty good. Red light won't turn off on the charge deck. Think that makes it need charging more than designed.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi WoogaWooly, we're glad you like the comfort and noise canceling of your new earbuds. We're sorry to hear that you have an issue with charging and ambient sound quality of your Sony unit. For ambient sound, please isolate the issue by following this link:
https://helpguide.sony.net/mdr/2968/v1/en/contents/TP1000779995.html?search=ambient
For battery or charging issue, please follow this link:
https://helpguide.sony.net/mdr/2968/v1/en/contents/TP1000783897.html
If you require any additional support with regard to this product, please email us at socialsupport@am.sony.com with the following details: Name: Username: Model Number: Issue: Telephone Number:
~Earl
- Pros mentioned:Comfort
Daughter's Gift
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect Gift! Just what my daughter needed light weight and comfortable. These came in a fun color!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Dezi013,
Thanks the wonderful review! We're so glad to hear the WF-C700N earbuds were the perfect gift for your daughter. It's fantastic to know that she's enjoying their lightweight and comfortable design, and that the fun color was a hit!
We appreciate you choosing Sony to be a part of such a special gift.
Sincerely,
Jenn | Sony Social Media Team.
- Pros mentioned:Fit, Sound quality
Secure fitting ear buds….finally!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love how these fit securely in my ear. Place them in and a gentle twist and they stay! They sound great with the moise canceling feature and the ambient sound adjustment. My only complaint is that the tap to control features are difficult to tap precisely.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BrianF,
Great! Thank you for sharing your review regarding our Sony WFC700N. We're glad to hear that you found the right earbuds that perfectly fits your ear and we're happy that you are pleased with the sound quality, noise canceling feature and ambient sound adjustment of the WFC700N. This review will help us improve our future products. Block out the world with the WF-C700N noise canceling truly wireless earbuds. Indulge in hands-free calling and exceptional sound quality for a superior audio experience. Cancel out background noise with Noise Sensor Technology or use the Ambient Sound Mode to stay connected to your natural surroundings. With an IPX4 sweatproof rating and up to 15 hours battery life, you can take these earphones with you anywhere for long jogs, workouts in the gym, or lengthy commutes. Crafted for all-day comfort with lightweight materials and an ergonomic design. Thank you for choosing Sony! - Marco
- Pros mentioned:Battery life, Sound quality
Best bang for your buck
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound quality and mic quality. I’ve gone over 9 hours on phone calls and listening to music without needing to charge. Only complaint is button positioning and having to select the ear buds every time I answer a call.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi CalebG,
Thanks for sharing your review and experience with the WFC700N. We're glad that you like the sound quality and battery life of the headphones. Your feedback about its design is greatly appreciated. Thank you for choosing Sony!
-Ralph
- Pros mentioned:Fit, Sound quality
eric
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.they are very good with staying in ears during working out. the sound is great in gym
I would recommend this to a friendBrand response from SonyListens
Posted .Hi EricP, thank you so much for your review! We're thrilled to hear that the Sony - WF-C700N stay secure during your workouts and that you're enjoying the great sound quality. Your feedback means a lot to us, thank you for choosing Sony! Regards, -Dominick
- Pros mentioned:Comfort, Sound quality
Highly Recommended
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love these buds! You can wear them all day, they are so comfortable. Tap the left bud for noise cancelling. When you turn off noise cancelling its like HD hearing.!!!really worth it, connects to my TV/phone/ipad... i wear them so much I dropped one in the toilet and it still works great:)
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Keith,
That's awesome! We're glad that you are comfortably listening to your favorite music with our Sony WFC700N Headphone. Also, it's nice to know that you can easily connect it to your devices even to your TV. Even with just one piece, you can still use your C700N. Thank you for choosing Sony! - Marco
- Pros mentioned:Bass, Sound quality
Grab these ! Super awesome sounding buds .
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Hands down excellent Pair of buds, I came from Samsung buds and these blow them out of the water. The Sound is fantastic, the bass is there and thumps. Grab these and you won't be disappointed. I'm very Particular about sound quality. The only thing is the Ambient sound could be a little clearer but its not a deal breaker .
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DickSuave, Thank you so much for the 5-star rating! We are glad to hear that you are happy with your new headphones! Cancel out background noise with Noise Sensor Technology or use the Ambient Sound Mode to stay connected to your natural surroundings. Adjust ambient sound with the Sony | Headphones Connect app to control your listening experience. Thank you for choosing Sony! -Carl
- Pros mentioned:Comfort, Sound quality
happy wife
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My wife loves them. They fit her well and have great sound.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello John,
Thank you for choosing Sony!
We’re elated to hear that the WFC700N earbuds are a perfect fit and deliver great sound for your wife. It’s a true pleasure to know she is enjoying them. Thank you for sharing your feedback.
Best regards,
-Fred
Great, easy to use
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good price, connectivity is amazing. I am able to switch between devices without having to turn off the bluetooth in a device. The pairing was a bit finicky but thats probably on me lol. Comes with different ear bud sizes which is amazing. The pill shaped case fits well in the hand and very comfortable to hold.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Ruse,
Great! It's nice to hear that you are pleased with the quality of our Sony WFC700N. We're glad that you are like the flawless connectivity, multipoint connection feature as well as the awesome design of the charging case. Block out the world with the WFC700N noise canceling truly wireless earbuds. Indulge in hands-free calling and exceptional sound quality for a superior audio experience. Cancel out background noise with Noise Sensor Technology or use the Ambient Sound Mode to stay connected to your natural surroundings. With an IPX4 sweatproof rating and up to 15 hours battery life, you can take these earphones with you anywhere for long jogs, workouts in the gym, or lengthy commutes. Crafted for all-day comfort with lightweight materials and an ergonomic design. Thank you for choosing Sony! Marco
- Pros mentioned:Battery life, Fit
Great for the price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For the price, it is pretty good. I’ve have all types of ear buds because I have weird ear shapes and they work well. Battery is actually pretty good.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JBHJR. We’re glad to hear you’re happy with the price and performance of the WF-C700N!. Thank you for taking the time to share your feedback. We really hope you keep enjoying them. Thanks for choosing Sony. -Milton
- Pros mentioned:Fit, Sound quality
Best Bang for your Buck
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I caught these on sale as a Total Tech Member and paid about $90 for them. I think theyre just as good if not better than the AirPod Pro Series 2 headphones I have through work. Theyre much more comfortabke, noise cancelling is great, sound amazing, and dont hang out of your ear like the AirPods do. 10/10 would recommend.
I would recommend this to a friendBrand response from SonyListens
Posted .Awesome, Samuelmarshall13! Thank you for sharing such an amazing shopping experience! We're truly pleased to hear you love your new Sony WF-C700N and these delivers exceptional comfort, excellent noise canceling feature. great sound quality. Block out the world with the WF-C700N noise canceling truly wireless earbuds. Indulge in exceptional sound quality for a superior audio experience. Cancel out background noise with Noise Sensor Technology or use the Ambient Sound Mode to stay connected to your natural surroundings. With an IPX4 sweatproof rating and up to 15 hours battery life, you can take these earphones with you anywhere for long jogs, workouts in the gym, or lengthy commutes. Crafted for all-day comfort with lightweight materials and an ergonomic design. Thank you for choosing Sony! -Jess