Customer Ratings & Reviews
- Model:
- WFC700N/B
- |
- SKU:
- 6538256
Customer reviews
Rating 4.3 out of 5 stars with 802 reviews
(802 customer reviews)Rating by feature
- Sound Quality4.6
Rating 4.6 out of 5 stars
- Battery Life4.5
Rating 4.5 out of 5 stars
- Connectivity4.5
Rating 4.5 out of 5 stars
Customers are saying
Customers frequently mention the WF-C700N Truly Wireless Noise Canceling In-Ear Headphones for their exceptional sound quality, comfortable fit, and long battery life. Many users are impressed with the sound quality, describing it as excellent, immersive, and comparable to higher-priced products. The earbuds are also praised for their comfort, with users noting that they can be worn for extended periods without discomfort. Additionally, the battery life is consistently praised, with users appreciating the long usage time between charges.
This summary was generated by AI based on customer reviews.
Rated 2 out of 5 stars
Disappointed!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Poor quality, wont keep charge and a lot of static in the right earbud
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi SeyC,
Thank you for the review and we're sorry to hear what happened with the headphones. Please check this link on how to resolve the charging issue with your headphones.
https://www.sony.com/electronics/support/wireless-headphones-bluetooth-headphones/wf-c700n/articles/00293253
As for static, we recommend to do a factory reset for the headphones.
https://helpguide.sony.net/mdr/2968/v1/en/contents/TP1000783925.html
For us to better assist you, please email us at socialsupport@am.sony.com with the following details:
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-David
Rated 2 out of 5 stars
Not satisfied
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They don’t stay in, in the ears, come off all the time.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi SindineyR,
We're sorry if our WF-C700N Truly Wireless Noise Canceling Headphones did not fit you well causing them to fall out. We value your input and appreciate the feedback. Please allow us to help you and turn this into a better experience. For optimum fit and comfort, make sure that you are wearing the headphones properly. You may find these steps helpful:
-Put the headset unit with the (left) mark into your left ear and the headset unit with the (right) mark into your right ear. The left headset unit has a tactile dot.
-Adjust the fit of the headset to your ears. Twist the headset unit to slide the earbud tip deep into your ear canal.
-Change the earbud tips to ones that fit more snugly in your ears. When changing the earbud tips, try the earbud tip sizes in order from the larger ones to the smaller ones. The most suitable size of the earbud tips for left and right ears may be different.
-Wear the headset so that the earbud tip is comfortably situated as deep in the ear canal as possible.
Hope this helps. In case you need further assistance, please email us at socialsupport@am.sony.com with the following details:
Name:
Username:
Model Number:
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Or contact our product support team via phone call or chat through this link:
https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=headphones
Sincerely,
Jess


















