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Customer Ratings & Reviews

$119.99

Customer reviews

Rating 4.3 out of 5 stars with 802 reviews

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Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

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84%would recommend to a friend

Customers are saying

Customers frequently mention the WF-C700N Truly Wireless Noise Canceling In-Ear Headphones for their exceptional sound quality, comfortable fit, and long battery life. Many users are impressed with the sound quality, describing it as excellent, immersive, and comparable to higher-priced products. The earbuds are also praised for their comfort, with users noting that they can be worn for extended periods without discomfort. Additionally, the battery life is consistently praised, with users appreciating the long usage time between charges.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 41 Showing 801-802 of 802 reviews
  • Rated 2 out of 5 stars

    Disappointed!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Poor quality, wont keep charge and a lot of static in the right earbud

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SeyC,

      Thank you for the review and we're sorry to hear what happened with the headphones. Please check this link on how to resolve the charging issue with your headphones.

      https://www.sony.com/electronics/support/wireless-headphones-bluetooth-headphones/wf-c700n/articles/00293253

      As for static, we recommend to do a factory reset for the headphones.

      https://helpguide.sony.net/mdr/2968/v1/en/contents/TP1000783925.html

      For us to better assist you, please email us at socialsupport@am.sony.com with the following details:

      Name:
      Best Buy Username:
      Model Number:
      Issue:
      Telephone Number:

      -David Sony_US

  • Rated 2 out of 5 stars

    Not satisfied

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They don’t stay in, in the ears, come off all the time.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SindineyR,

      We're sorry if our WF-C700N Truly Wireless Noise Canceling Headphones did not fit you well causing them to fall out. We value your input and appreciate the feedback. Please allow us to help you and turn this into a better experience. For optimum fit and comfort, make sure that you are wearing the headphones properly. You may find these steps helpful:

      -Put the headset unit with the (left) mark into your left ear and the headset unit with the (right) mark into your right ear. The left headset unit has a tactile dot.
      -Adjust the fit of the headset to your ears. Twist the headset unit to slide the earbud tip deep into your ear canal.
      -Change the earbud tips to ones that fit more snugly in your ears. When changing the earbud tips, try the earbud tip sizes in order from the larger ones to the smaller ones. The most suitable size of the earbud tips for left and right ears may be different.
      -Wear the headset so that the earbud tip is comfortably situated as deep in the ear canal as possible.

      Hope this helps. In case you need further assistance, please email us at socialsupport@am.sony.com with the following details:

      Name:
      Username:
      Model Number:
      Issue:
      Telephone Number:

      Or contact our product support team via phone call or chat through this link:
      https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=headphones

      Sincerely,
      Jess Sony_US