Customer Ratings & Reviews

Hi KevinC,
Thanks so much for reaching out and sharing your feedback. We are thrilled to hear that you're digging the style and color of the WF-C710N earbuds, but we're sorry to hear you're having trouble getting them to fit securely. Everyone's ears are a bit different, and we want to make sure you get the most out of your listening experience.
You might want to try experimenting with the different-sized earbud tips that came in the box. A different size can often make a big difference in comfort and stability.

Thanks for choosing Sony. We really appreciate your feedback.
Best regards,
Estefany

Hello SaulL,

Thank you for choosing Sony!

We’re honored to hear that the WF-C710N earbuds deliver such a perfect music experience for you. It’s wonderful to know they bring you so much enjoyment, and your enthusiasm truly motivates us to continue creating products that enhance your listening moments.

Best regards,
-Fred

Hi SivarajS!
Thanks so much for the feedback and for sharing your experience with your new WF-C710N earbuds.

We are delighted to hear that you are finding the audio quality great and that the noise cancellation is working so well for you. It’s also wonderful to know that pairing them up has been a smooth and easy process!

We're genuinely thankful you decided on Sony!
Best regards and happy 2026!
Estefany

Thank you for the review, MiguelC!

We’re pleased to hear that you are happy with your purchase. It is great to know that the performance of the WF-C710N is meeting your expectations.

Thank you for choosing Sony!

Best regards,

Gus, Sony Social Media Team

Hi Victor, thank you so much for taking the time to share your feedback about the WF-C710N. We are thrilled to hear that you find the sound quality impressive!

The WF-C710N is designed with advanced noise cancellation technology and features a comfortable fit, ensuring you can enjoy your favorite music without distractions.

Thank you for choosing Sony!
Best regards,
Estefany

Hi EdwardF,

We are truly heartened to learn that you are enjoying the excellent sound and comfortable fit of your earbuds. We aim to combine high-quality audio with everyday affordability, so it is wonderful to hear that these checked all the boxes for you.

Thank you for trusting Sony.

Regards,
Dominick

HI TyshaunJ,

We appreciate you choosing the WF-C710N earbuds and are glad they are a solid replacement for your previous pair. We specifically designed the Sony Headphones Connect app to give you deep customization, so we are thrilled you're enjoying those features! Regarding the battery life, please ensure the noise-canceling (ANC) is set to your preferred mode in the app, as constantly running ANC can impact battery performance. If you continue to notice unexpected battery drain, please make sure your firmware is updated through the app. Thanks for choosing Sony.

Best regards, Eliab

Hi Pv88,
Thank you so much for your review of the WF-C710N earbuds!
It brings us great satisfaction to hear that you find the sound clear and clean, the setup easy, and that you highly recommend them, especially noting the great price point.

Thanks for choosing Sony. We really appreciate you sharing this positive feedback!
Warm regards,
Estefany

Thank you for your fantastic review, JosephH!

We are delighted to hear how much you are enjoying the WF-C710N earbuds! It's rewarding to know that you find the audio "nice and clear" and that they stay in your ear. We're especially glad you love the unique look of the "see through blue" color!

We also appreciate you highlighting the great value and the experience you had with our retail partner at Best Buy.

Thank you again for choosing Sony!

Best regards, Gus, Sony Social Media Team

Hi JuanitaV!
Thank you so much for taking the time to share your review of the WF-C710N headphones. We are delighted to hear that the ability to connect to two devices and switch between them easily is working so well for you.

We hope you're also enjoying the great noise-canceling for uninterrupted listening and the long battery life to keep your music going all day.

Thanks again for choosing Sony!
Best regards,
Estefany

Thank you for the exceptional review, BrandonC!

We are thrilled to hear that you are enjoying your WH-CH710N headphones! We take great pride in delivering outstanding sound quality, and it’s wonderful to know that these headphones are hitting the mark for you.

Thank you for choosing Sony!

Best regards, Gus, Sony Social Media Team

Hi Monty,

Thanks for the review. We are glad you were able to enjoy the amazing sound quality from Sony's Earbuds. Although, we appreciate you taking the time to share your feedback. Rest assured, we will forward your comments to our dedicated Sony team for their review as we continue to work diligently to improve our products.

Thanks for considering Sony products, Have a nice day,
-DiegoV

Thank you for the review, ThomasH!

We’re glad to hear your WF-C710N earbuds are working great. It’s rewarding to know you find them to be a high-quality, high-value alternative to more expensive options!

Best regards,

Gus, Sony Social Media Team