Customer Ratings & Reviews
- Model:
- WFC710N/W
- SKU:
- 10938689
Rating by feature
- Sound Quality
Rating 4.5 out of 5 stars
- Battery Life
Rating 4.4 out of 5 stars
- Connectivity
Rating 4.4 out of 5 stars
to a friend
Great budget earbuds
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great earbuds for working out IMO. Especially if on sale.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi URJr,
We are pleased to hear that the WF-C710N earbuds are a great fit for your workouts! Their IPX4 water-resistance rating makes them an excellent choice for handling sweat, while the Glass Blue design adds a unique, stylish touch to your gym gear.
Thanks for choosing Sony.
Best regards, Eliab
Ear buds
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Make a great gift for any age makes time relaxing for all
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for the review, GarySmickey1!
We are so happy to hear that the WF-C710N is helping everyone stay relaxed. Its lightweight design and noise-canceling technology are perfect for finding that "quiet moment" anywhere you go.
Thank you for choosing Sony!
Best regards, Gus, Sony Social Media Team
My Tunes
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good fit, excellent sound quality, easy to use with my apple phone!
I would recommend this to a friendBrand response from SonyListens
Posted .HI Airboss,
We’re happy to hear that your earbuds fit well and provide excellent sound quality with your phone! It’s great to know they are easy for you to use. Thanks for choosing Sony.
Best regards, Eliab
Great sounding ear buds
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best sound, they work well. I use them when sleeping.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi KenT,
It is most rewarding to hear that you’ve found these to have the best sound! We are delighted that they are comfortable and effective enough to be part of your nightly routine. Knowing that our technology helps you relax and enjoy your favorite audio as you drift off is wonderful to hear.
Thank you for choosing Sony!
Regards,
Dominick
New buds
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They work great very clear and a great value nice colors as well
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DawnB,
We are pleased to hear that you are enjoying the clarity, value, and color of your new earbuds! We strive to combine style with high-quality performance, and it's great to know we hit the mark for you. Thanks for choosing Sony.
Best regards, Eliab
Excellent
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product. Works well. Impressed with them
I would recommend this to a friendBrand response from SonyListens
Posted .Hello AshleeP,
Thank you for choosing Sony!
We’re honored to hear that the WFC710N earbuds are impressing you with their performance. It’s wonderful to know they are working well and enhancing your audio experience. Your positive feedback encourages us to keep delivering quality products that users can rely on.
Best regards,
-Fred
Good Earbuds
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well. Once set to go, there was no problem with them.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for the review, Bashful!
We are so pleased to hear that your WF-C710N earbuds are working well for you. It's great to know that once you had them set up, you haven't had any problems.
Thank you again for choosing Sony!
Best regards, Gus, Sony Social Media Team
Earbuds
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They are nice, but they do cut out once in a while.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi JerreneW,
We're so glad to hear that you’re enjoying your Sony earbuds and thank you for sharing your 4-star rating! The WFC710N pairs clear sound and comfortable design for everyday listening, and it’s great to know you’re pleased with them overall. If you notice occasional audio cut-outs, checking for Bluetooth interference or making sure your earbuds are within range can sometimes help improve the experience; Also, making sure that the device is up to the latest firmware update can help! You can check that information in the Sony Sound Connect app.
Thank you for choosing Sony—wishing you a wonderful day!
DiegoV.
Best ear buds.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Clear sound Noice cancelation Perfect fit Best for workouts and anytime
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DanaitY,
Thank you so much for the glowing 5-star review of the Sony WF-C710N! We are really happy to hear that you are impressed with the clear sound, noise cancellation, and perfect fit. Knowing they are the best for both your workouts and everyday use is exactly what we strive for!
Thanks for choosing Sony!
Regards,
Dominick
Great Sound
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality is one package. The headphone really do a great job of canceling out sound.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello ParadiseB,
Thank you for choosing Sony!
We're excited to hear that the WFC710N earbuds are delivering great quality and effective sound cancellation all in one package. Your feedback highlights the care we put into creating an immersive listening experience, and we truly appreciate you sharing your thoughts with us.
Best regards,
-Fred
Sony Earbuds
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These Sony WF-C710N Earbuds are very comfortable. Perfect for my needs
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for the fantastic review, Jasmin!
We are so pleased to hear that your WF-C710N earbuds are very comfortable and are perfect for your needs.
We design our earbuds for a secure and comfortable fit during all-day wear, and it's rewarding to know they are serving you well.
Thank you again for choosing Sony!
Best regards, Gus, Sony Social Media Team
Aerage performing headphones.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good mid range heaphones, battery life average, sound quality is average.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello JoelG,
Thank you for considering Sony products.
We’re excited to hear that you've found the WF-C710N earbuds to be a solid mid-range option. Your comments about battery life and sound quality are important to us as we continually work to enhance our products. We apologize for any inconvenience these aspects may have caused. To help tailor the sound to your preferences, we suggest trying the equalizer in the Sony Sound Connect app, which allows you to adjust settings like bass. You can find detailed instructions here: https://www.sony.com/electronics/support/articles/00286844.
Best regards,
-Fred
Long Battery Life; Good Fitment
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.After about a week of using these Sony earbuds, I am impressed with them. While they are not perfect, they check many of the boxes I was looking for in a mid-range prices set of earbuds. First, fit. The earbuds came with three different sizes of rubber inserts for the ears. I found the medium size was best for me. You place the earbud in your ear and then do a slight rearward twisting motion to "lock" them in place. The seal against the ear is very good and after a few hours of yard work and then about two hours on the bike (road cycling), never once did I feel the earbuds were going to fall out or even come lose. Next, (Music) Sound. The earbuds produce a good amount of bass--not thumping bass, but good bass. The equalizer in the app has a lot of diverse presets, and many of them provide a great balance of bass, midrange and treble, without the treble sounding overly tinny. Clarity was excellent. Volume was plentiful--about 1/3 to 1/2 as indicated on my phone was plenty for me in most situations. Next, (Voice) Sound. I like that the earbuds support multi-pairing. I have them simultaneously linked between my computer and my phone. It is easy to switch between the two devices, and when on my computer and a phone call comes in, I can tap the earbuds to answer the call. When done, it switches back to the computer. Same goes if I was listening to music on the phone. I did have the computer-phone-computer switch hick-up once, but that has happened with almost all my earbuds, regardless of brand. Voice clarity was very good, as was the microphone. I had no complaints from anyone that they could not hear me. Now, Noise Cancelling. I have never been impressed with any noise cancelling algorithm, regardless of brand. This set comes with noise cancelling, ambient enhance, and off as the settings. The noise cancelling works well some of the time, but it seems to go in and out depending on the frequency of the outside noise. For example, when running the string trimmer for yard work, the frequency of the hum changes with the string length. I'll not hear it at first, then hear it, then not hear it again as the noise-cancelling algorithm adjusts. It can be a bit annoying. However, the big miss is with the ambient enhance. This set of earbuds (and all earbuds for that matter) don't know how to handle wind. With ambient enhance enabled, just walking on a windy day, jogging, or riding a bike makes the wind noise nothing short of deafening. The earbuds allow switching back and forth between noise cancelling and ambient enhance by tapping one of the earbuds. A third choice of off would be nice. The haptics of tapping the earbuds to answer calls, switch modes, etc. works well. The surface for tapping is in a natural location and there is an audible confirmation when you tap. A few last comments about battery life. I have gotten upwards of about 6 hours of battery life and there was still plenty left when I put the earbuds back in the charger. The charging case is compact and charges the earbuds in a reasonable amount of time. Overall, this set of earbuds delivers very nice sound (music and voice) and has very good fitment. The multi-pairing works well, and the noise cancelling is quite nice (when the ambeint frequency is constant). The ambient enhance feature needs to be improved to handle wind. I think the earbud set is an overall good value in the price range.
I would recommend this to a friendBetter than samsung headphones but still has issue
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Better than samsung headphones but still the case doesn't keep a decent carge like samsung and had issues with only one headphone connecting
I would recommend this to a friendGood but not great for me.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Some really good sounding earbuds! My only problem was they fit. They moved too much for my liking. Work keeps me moving and they did not work out. Still would like to get with the foam tips like the big brother type. Still not a bad product
I would recommend this to a friendGreat wireless headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome headphones no complaints. The bass is great!!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Nanocell,
That is awesome to hear! We are thrilled that you have no complaints about the WF-C710N Truly Wireless Noise-Canceling Earbuds and are especially enjoying the great bass response.
Thanks for choosing Sony.
Best regards, Eliab
Best Buy.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Everything was good. I like the bluetooth.Make it easy to make a call and receive a call.Listen to music
I would recommend this to a friendBrand response from SonyListens
Posted .Hello AbdouG,
Thank you for choosing Sony!
We're excited to hear that you’re enjoying your WFC710N earbuds and appreciating the ease of Bluetooth connectivity. It’s wonderful to know they make your calls and music listening simple and convenient. Your feedback motivates us to continue delivering products that enhance everyday experiences. Thank you for sharing your positive thoughts!
Best regards,
-Fred
Not great
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These earbuds don't fit very well and are hard to operate
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi StuW,
Thanks for the review. We appreciate you taking the time to share your experience with the WF-C710N.
We're really sorry to hear that you’re having some trouble with the fit and how they operate. We want you to have the best experience possible, so we'd love to offer a few tips that usually help clear these issues up:
-Try different sizes of earbud tips. The WF-C710N comes with multiple tip sizes; select the ones that best fit your ears.
-Use the Sony | Sound Connect app. You can use the app to measure the air-tightness of the earbud tips and find the optimal size for your ears.
-Check the placement. Ensure the headphones' microphone and your ear are not in contact, as this can affect both fit and function.
Give those steps a shot and see if it feels better!
Thanks for considering Sony and sharing your feedback.
Warm regards,
Estefany
All frustration, No reward....don't do it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had these for 5 months. If you are looking for a constant and unending source of frustration......these are the earbuds for you. You have to constantly reset them due to one earbud not charging, not connecting properly, the case not charging. You are forced to download an app just to use the earbuds. The earbuds will not work, without the app. The battery doesn't last very long. It's not worth the 1 thing that does work well....which is the noise cancelling. It's very effective I promise, but for 90+ to 129+ bucks.....don't bother wasting your money like I did. My one earbud says 10% while the other earbud and case is at 100%. I take care of my things. I'm convinced that made it this trash so youd have to buy another and another. EW
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hello Echoserenade,
Thank you for considering Sony products.
We sincerely apologize for the frustration and inconvenience you have experienced with your WFC710N earbuds. Your experience is important to us, and we want to help improve it. To address the issues you mentioned, we recommend the following steps:
Firmware Update to Version 1.0.5: Installing the latest software can enhance performance and functionality. Detailed instructions are available here:
https://www.sony.com/electronics/support/wireless-headphones-bluetooth-headphones/wf-c710n/software/00369643
Reset the Headset: This clears temporary bugs without deleting pairing information. Instructions can be found here:
https://helpguide.sony.net/mdr/2986/v1/en/contents/TP1001829718.html
Initialize (Factory Reset): If resetting doesn’t resolve the problem, a full factory reset may help. Please note this will erase all pairing data. Instructions are here:
https://helpguide.sony.net/mdr/2986/v1/en/contents/TP1001829717.html
If the issues persist after these steps, we encourage you to contact our dedicated support team for further assistance and advanced troubleshooting. You can find all contact options and resources here: https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=headphones
We appreciate your patience and hope to help resolve this promptly.
Best regards,
-Fred
Connects easily with phone and laptop
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They give a pretty natural sound and stay in ear well.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JohnG,
It is most rewarding to hear that you are enjoying the WF-C710N headphones! We're delighted that you find they provide a natural sound and that they stay securely in your ear. Thank you for the positive review and for choosing Sony!
Regards,
Dominick