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Customer Ratings & Reviews

Your price for this item is $128.00
The comparable value price is $129.99

Customer reviews

Rating 4.2 out of 5 stars with 341 reviews

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Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.4 out of 5 stars

  • Connectivity

    Rating 4.4 out of 5 stars

83%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 18 Showing 341-341 of 341 reviews
  • Rated 1 out of 5 stars

    Don't

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't move your head or they will fall out. Average sound quality.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for sharing your feedback, JamesZ.

      We are sorry to hear that you are experiencing issues with the fit of your WF-C710N earbuds and that you feel the sound quality is only average. We understand how frustrating it is when earbuds don't stay securely in place during use, and we want to help you get the comfortable fit and sound quality you expect.

      For the fit issue, we recommend trying the different sizes of ear tips included in the box. Experimenting with a slightly larger or smaller size than you currently use can often make a big difference in security and, crucially, in sound quality. A proper, secure seal is essential for maximizing bass response and overall audio performance.

      If you continue to have trouble with the fit or sound, please feel free to reach out to our support team. We can offer specific tips and techniques to help you secure the earbuds better.
      You can find contact options here:
      https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=headphones

      We appreciate you taking the time to share your experience with us and thank you for choosing Sony.

      Best regards, Gus, Sony Social Media Team sony-global