Customer Ratings & Reviews
- Model:
- WFC710N/W
- |
- SKU:
- 10938689
Customer reviews
Rating 4.2 out of 5 stars with 341 reviews
(341 customer reviews)Rating by feature
- Sound Quality4.5
Rating 4.5 out of 5 stars
- Battery Life4.4
Rating 4.4 out of 5 stars
- Connectivity4.4
Rating 4.4 out of 5 stars
to a friend
Rated 1 out of 5 stars
Don't
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Don't move your head or they will fall out. Average sound quality.
This review is from Sony - WF-C710N Truly Wireless Noise-Canceling Earbuds - Black
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Thank you for sharing your feedback, JamesZ.
We are sorry to hear that you are experiencing issues with the fit of your WF-C710N earbuds and that you feel the sound quality is only average. We understand how frustrating it is when earbuds don't stay securely in place during use, and we want to help you get the comfortable fit and sound quality you expect.
For the fit issue, we recommend trying the different sizes of ear tips included in the box. Experimenting with a slightly larger or smaller size than you currently use can often make a big difference in security and, crucially, in sound quality. A proper, secure seal is essential for maximizing bass response and overall audio performance.
If you continue to have trouble with the fit or sound, please feel free to reach out to our support team. We can offer specific tips and techniques to help you secure the earbuds better.
You can find contact options here:
https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=headphones
We appreciate you taking the time to share your experience with us and thank you for choosing Sony.
Best regards, Gus, Sony Social Media Team













