Customer Ratings & Reviews

Hi MayankV,

We are beyond pleased to hear that you think the sound quality of the WF-C710N earbuds is awesome! It's also great that you're finding the built-in voice assistance feature to be so useful. We design our audio products to offer both exceptional performance and smart convenience.

Thank you for your positive feedback and for choosing Sony!

Regards,
Dominick

Thank you for the fantastic review, CarolineGsBlessedSounds!

We’re so happy to hear that you’re loving your WF-C710N earbuds! That Glass Blue finish is definitely a standout—we wanted to create a look that was both modern and stylish, so it’s great to know the "crystal-clear" design and matching case are hitting the mark for you. It’s also wonderful that the noise cancellation is providing that amazing quiet listening experience you were looking for. Thank you for choosing Sony!

Best regards, Gus, Sony Social Media Team

Hi JoanneT,

We are thrilled to hear that your new headphones are outperforming your expectations! It is fantastic to know that the secure fit of the WF-C710N is providing the stability you were missing with your previous earbuds. We take great pride in our ergonomic design, ensuring that you can enjoy clear sound and effective noise cancellation without having to worry about them slipping out.

Thank you for recommending us and for making Sony part of your listening experience!

Regards,
Dominick

Hi CDLMiguel,

It is most rewarding to hear that you are happy with the performance of the Sony WF-C710N headphones! We are thrilled that the audio reproduction meets your standards and that you recognize the excellent value of this model. Thank you for your 5-star review and for choosing Sony!

Best regards,
Dominick

Hi KeithM,
Thanks for taking the time to share your honest feedback about the WF-C710N earbuds.

We're sorry to hear that you've been running into some issues, especially with reconnections and when using the multi-device feature. We certainly want your earbuds to keep up through your workday without any hassle. It sounds like you're finding the Noise Cancellation and fit to be solid, which is great, but those connectivity issues are definitely taking away from your overall experience.

For the best and quickest assistance with those technical concerns, we highly recommend reaching out directly to our Sony Support Team. They can walk through specific device settings and offer tailored solutions to get the WF-C710N performing its best for you.

You can find all the ways to contact them here: https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=headphones

Thanks for considering Sony and for the valuable feedback.
Sincerely,
Estefany

Hi MORGAN,

Thanks for this wonderful review!

We're so glad to hear you're enjoying the great sound of the WF-C710N earbuds, and It's fantastic that you were able to get such a great offer!

Thanks for choosing Sony.

Sincerely,
Jenn | Sony North America.

Hi Netanya,

Thank you for your 5-star review of the WFC710N earbuds! We're so glad to hear you're enjoying the great sound quality and appreciate the convenient control feature.

The ability to easily switch noise canceling on or off with a simple tap is a key feature we designed for maximum convenience, allowing you to seamlessly transition between immersing yourself in your music and staying aware of your surroundings. It's great to know that this feature is a highlight for you.

Thanks for choosing Sony, have a wonderful day!
DiegoV

Hi Jayhub,

We are very glad to hear that you are enjoying so many aspects of your new earbuds, from the snug fit to the sturdy build of the charging case. It is fantastic to know that the fast charging and customizable noise canceling are providing the high-quality experience you were looking for.

Thank you for trusting Sony to deliver your favorite sounds.

Regards,
Dominick

Hi BarryI,

We are elated to hear that your new WF-C710N headphones were such a successful gift! It is great to know that the comfortable fit and reliable performance are exactly what you were looking for. We aim to provide a seamless listening experience right out of the box, and we are so glad they are working perfectly for you.

Thank you for choosing Sony.

Best regards,
Dominick

Thank you for sharing your experience with the WF-C710N, Pablo! We're glad to hear you found them to be a great value and that their sound quality enhances your walks. Your satisfaction means a lot to us, and it's wonderful to know that Sony headphones are your top choice.
Thanks for choosing us!

Gus,
Sony North America Customer Support

Hi Dagoat77,

We are elated to hear that you were so pleasantly surprised by the fit and noise-canceling performance of your new earphones!

We know that finding the right seal is essential for both comfort and effective sound isolation, so we are thrilled that the design is working so well for you. It is also great to know that the noise cancellation is making a strong impression, allowing you to enjoy your music without outside distractions.

We really appreciate you being part of the Sony family.

Regards,
Dominick

Hi DrTenor,


That's wonderful to hear! We are delighted that you are enjoying the excellent sound quality and superb noise cancellation of your WF-C710N Truly Wireless Noise-Canceling Earbuds.

These earbuds are designed to deliver a fantastic listening experience by blocking out distractions while keeping the sound crisp and clear, all at a great value.

Thank you for choosing Sony.

Best regards,
Eliab

Hello JohnM,

Thank you for choosing Sony!

It brings us great joy to hear you're experiencing the full power of your WF-C710N earbuds! Knowing they effectively cancel exterior noise so you can enjoy your music without disturbance is exactly what we aim for. Thanks for sharing your positive feedback!

Best regards,
-Fred

Hi CynthiaH!
Thanks so much for sending in your feedback on the WF-C710N earbuds.
We are pleased to learn that your husband has been enjoying them while mowing the lawn and for other activities!

We hope he’s also enjoying the Digital Noise Canceling feature for when he needs peace and quiet, as well as the Ambient Sound Mode for when he needs to stay aware of his surroundings.

Thank you for choosing Sony!
Best regards,
Estefany

Thank you for your review, JorgeO!

We are so pleased to hear that you love your WF-C710N earbuds and that you find the sound amazing. It's also great to know you're happy with the price. We designed these earbuds to provide a great listening experience at an accessible value, so it's rewarding to hear we succeeded.

Thanks again for choosing Sony!

Best regards, Gus, Sony Social Media Team

Thank you for sharing your feedback, Donjon!

We’re glad to hear you are enjoying the sound quality and value of your WF-C710N earbuds!

We would like to gently mention that these are actually a genuine Sony product! We take great pride in our engineering, and we're thrilled that the performance exceeded your expectations for the price. We hope you continue to enjoy the noise canceling and great audio for a long time to come.

Welcome to the Sony family!

Best regards,

Gus, Sony Social Media Team

Hi KurtW,


That's great feedback! We are happy to know the WF-C710N earbuds are effectively canceling surrounding noises and that you find them very comfortable.

Thanks for choosing Sony.

Best regards, Eliab

Hi JamesG

We appreciate you sharing your feedback about the WF-C710N earbuds. We are sorry to hear that the Noise Canceling feature is cutting in and out while you work around loud equipment. This behavior isn't typical, as the noise canceling should remain stable once activated. We recommend checking two things: first, ensure you are using the correct size earbud tips for a tight seal, as a poor seal significantly impacts ANC performance; second, confirm that the Adaptive Sound Control feature is turned off in the Sony Headphones Connect app, as this feature automatically switches ANC modes based on your movement or environment.

Thanks for choosing Sony.

Best regards,
Eliab