Customer Ratings & Reviews
- Model:
- WFC710N/W
- |
- SKU:
- 6620468
Customer reviews
Rating 4.2 out of 5 stars with 260 reviews
(260 customer reviews)Rating by feature
- Sound Quality4.4
Rating 4.4 out of 5 stars
- Battery Life4.4
Rating 4.4 out of 5 stars
- Connectivity4.4
Rating 4.4 out of 5 stars
Rated 5 out of 5 stars
Connects easily with phone and laptop
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They give a pretty natural sound and stay in ear well.
This review is from Sony - WF-C710N Truly Wireless Noise-Canceling Earbuds - Glass Blue
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JohnG,
It is most rewarding to hear that you are enjoying the WF-C710N headphones! We're delighted that you find they provide a natural sound and that they stay securely in your ear. Thank you for the positive review and for choosing Sony!
Regards,
Dominick
Rated 5 out of 5 stars
Best Buy.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Everything was good. I like the bluetooth.Make it easy to make a call and receive a call.Listen to music
This review is from Sony - WF-C710N Truly Wireless Noise-Canceling Earbuds - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hello AbdouG,
Thank you for choosing Sony!
We're excited to hear that you’re enjoying your WFC710N earbuds and appreciating the ease of Bluetooth connectivity. It’s wonderful to know they make your calls and music listening simple and convenient. Your feedback motivates us to continue delivering products that enhance everyday experiences. Thank you for sharing your positive thoughts!
Best regards,
-Fred
Rated 3 out of 5 stars
Mid range earbuds
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice pair of earbuds but connecting them was a big hassel. They had little to no instructions and had to scan QR code to download an app to use them.
This review is from Sony - WF-C710N Truly Wireless Noise-Canceling Earbuds - Glass Blue
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi SHAUNM.
We understand your frustration regarding the initial setup, as the seamless pairing experience is a top priority for us. While the earbuds will automatically enter pairing mode when taken out of the case for the first time, to manually pair with a new device, you must place the earbuds in the case, keep the lid open, and press and hold the pairing button on the back for approximately five seconds until the indicator light begins flashing blue, which signals the pairing mode is active. Furthermore, downloading the companion app, Sony | Sound Connect (formerly known as Headphones Connect), is necessary to unlock all core features like adjusting the noise-canceling settings, customizing the Equalizer, and receiving crucial firmware updates that optimize performance and connectivity over time.
Thanks for choosing Sony.
Best regards,
Eliab
Rated 5 out of 5 stars
Perfect fit!!!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good on my ears they feel great and the sound is awesome!!!
This review is from Sony - WF-C710N Truly Wireless Noise-Canceling Earbuds - Glass Blue
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for the fantastic review, Joemig!
We are absolutely pleased to hear that your WF-C710N earbuds feel great on your ears and that you find the sound to be awesome! We prioritize both comfort and sound quality in the design of our earbuds, and it's rewarding to know we achieved that balance for you.
Thank you again for choosing Sony!
Best regards, Gus, Sony Social Media Team
- Pros mentioned:Sound quality
Rated 2 out of 5 stars
Cute but falls out a lot
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best part is the color and transparent plastic. Constantly falls out of my ears and doesn’t block sound out well. Okay for price. Bought to replace lost AirPods.
This review is from Sony - WF-C710N Truly Wireless Noise-Canceling Earbuds - Glass Blue
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Kristen,
Thanks for reaching out and sharing your feedback about your WF-C710N earbuds. We're glad to hear you're enjoying the color and the transparent plastic look.
However, we're genuinely sorry to hear that they are constantly falling out of your ears and aren't giving you the sound blocking you need.
We strongly recommend trying out the different-sized earbud tips that came in the box. Sometimes just swapping from the medium to the large or small size can make a huge difference.
We hope this helps.
Thanks for considering Sony products and for the honest review.
Best regards,
Estefany
Rated 5 out of 5 stars
Clear sound
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These have clear sound and hold a charge! Love the comfortable fit.
This review is from Sony - WF-C710N Truly Wireless Noise-Canceling Earbuds - Glass Blue
I would recommend this to a friendBrand response from SonyListens
Posted .Hello MaryV,
Thank you for choosing Sony!
We're excited to hear that you’re enjoying the clear sound and long-lasting charge of your WFC710N earbuds, along with their comfortable fit. It’s rewarding to know our product enhances your listening experience so well. Thank you for sharing your positive feedback!
Best regards,
-Fred
Rated 4 out of 5 stars
Better than samsung headphones but still has issue
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Better than samsung headphones but still the case doesn't keep a decent carge like samsung and had issues with only one headphone connecting
This review is from Sony - WF-C710N Truly Wireless Noise-Canceling Earbuds - Black
I would recommend this to a friendRated 5 out of 5 stars
Listening Pleasure
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Definitely necessary for listening pleasure . Enhance any phone call
This review is from Sony - WF-C710N Truly Wireless Noise-Canceling Earbuds - Glass Blue
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for the fantastic review, RonaldW!
We are delighted to hear that you find your WF-C710N earbuds "definitely necessary" for listening pleasure and that they enhance your phone calls. It's wonderful to know that they are delivering clear audio for both your entertainment and communication needs.
We designed the WF-C710N to provide great sound quality and reliable performance for daily use, and your feedback is a perfect validation of that effort.
Thank you again for choosing Sony!
Best regards, Gus, Sony Social Media Team
- Pros mentioned:Sound quality
Rated 1 out of 5 stars
Awkward controls, unstable connection
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The most common actions, such as pausing, switching tracks, changing the volume, and noise cancellation mode, are very awkward to perform with these headphones. You have to train yourself like a telegraph operator using Morse code. In addition, the sensor is very sensitive, which causes a lot of false positives. The only plus is the good sound quality.
This review is from Sony - WF-C710N Truly Wireless Noise-Canceling Earbuds - Glass Blue
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hello DolunP,
Thank you for considering Sony products.
We sincerely apologize for the issues you’ve experienced with the WFC710N earbuds. While we're glad to hear that you enjoy the sound quality, we understand the difficulties you've encountered with the touch controls and sensor sensitivity. Your detailed insights are invaluable and will be shared with our Sony team as we continuously work to enhance the user experience.
For your convenience, please feel free to explore this helpful guide on optimizing the touch sensor functions and troubleshooting common issues:
https://helpguide.sony.net/mdr/2986/v1/en/contents/TP1001827238.html?search=sensor
If you need further assistance, please don’t hesitate to reach out to our support team at:
https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=headphones
Thank you again for helping us improve.
Best regards,
-Fred
Rated 5 out of 5 stars
Good but not great for me.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Some really good sounding earbuds! My only problem was they fit. They moved too much for my liking. Work keeps me moving and they did not work out. Still would like to get with the foam tips like the big brother type. Still not a bad product
This review is from Sony - WF-C710N Truly Wireless Noise-Canceling Earbuds - Glass Blue
I would recommend this to a friend- Pros mentioned:Battery life, Fit, Sound quality
Rated 5 out of 5 stars
Long Battery Life; Good Fitment
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.After about a week of using these Sony earbuds, I am impressed with them. While they are not perfect, they check many of the boxes I was looking for in a mid-range prices set of earbuds. First, fit. The earbuds came with three different sizes of rubber inserts for the ears. I found the medium size was best for me. You place the earbud in your ear and then do a slight rearward twisting motion to "lock" them in place. The seal against the ear is very good and after a few hours of yard work and then about two hours on the bike (road cycling), never once did I feel the earbuds were going to fall out or even come lose. Next, (Music) Sound. The earbuds produce a good amount of bass--not thumping bass, but good bass. The equalizer in the app has a lot of diverse presets, and many of them provide a great balance of bass, midrange and treble, without the treble sounding overly tinny. Clarity was excellent. Volume was plentiful--about 1/3 to 1/2 as indicated on my phone was plenty for me in most situations. Next, (Voice) Sound. I like that the earbuds support multi-pairing. I have them simultaneously linked between my computer and my phone. It is easy to switch between the two devices, and when on my computer and a phone call comes in, I can tap the earbuds to answer the call. When done, it switches back to the computer. Same goes if I was listening to music on the phone. I did have the computer-phone-computer switch hick-up once, but that has happened with almost all my earbuds, regardless of brand. Voice clarity was very good, as was the microphone. I had no complaints from anyone that they could not hear me. Now, Noise Cancelling. I have never been impressed with any noise cancelling algorithm, regardless of brand. This set comes with noise cancelling, ambient enhance, and off as the settings. The noise cancelling works well some of the time, but it seems to go in and out depending on the frequency of the outside noise. For example, when running the string trimmer for yard work, the frequency of the hum changes with the string length. I'll not hear it at first, then hear it, then not hear it again as the noise-cancelling algorithm adjusts. It can be a bit annoying. However, the big miss is with the ambient enhance. This set of earbuds (and all earbuds for that matter) don't know how to handle wind. With ambient enhance enabled, just walking on a windy day, jogging, or riding a bike makes the wind noise nothing short of deafening. The earbuds allow switching back and forth between noise cancelling and ambient enhance by tapping one of the earbuds. A third choice of off would be nice. The haptics of tapping the earbuds to answer calls, switch modes, etc. works well. The surface for tapping is in a natural location and there is an audible confirmation when you tap. A few last comments about battery life. I have gotten upwards of about 6 hours of battery life and there was still plenty left when I put the earbuds back in the charger. The charging case is compact and charges the earbuds in a reasonable amount of time. Overall, this set of earbuds delivers very nice sound (music and voice) and has very good fitment. The multi-pairing works well, and the noise cancelling is quite nice (when the ambeint frequency is constant). The ambient enhance feature needs to be improved to handle wind. I think the earbud set is an overall good value in the price range.
This review is from Sony - WF-C710N Truly Wireless Noise-Canceling Earbuds - Black
I would recommend this to a friend Rated 3 out of 5 stars
Could be better but decent for its price point
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Decent quality. Not the greatest for workouts. When running it stutters a bit. After a while its not noticeable but still a con imo. Also it still connects to phone even when both buds are in a case after a week of use.
This review is from Sony - WF-C710N Truly Wireless Noise-Canceling Earbuds - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hello EdwardH,
Thank you for considering Sony products.
We're sorry to hear you're experiencing some issues with your WFC710N earbuds, especially the stuttering during runs and the connectivity problem while they're in the case. This is definitely not the experience we want for our customers.
We would love to help you resolve this. Please contact our support team at your earliest convenience by clicking the link here: https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=headphones. They can gather more details about what's happening and provide you with some troubleshooting steps that should help with both the stuttering and the case connectivity.
Best regards,
-Fred
Rated 5 out of 5 stars
Great product-- very pleased; and nice service
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.excellent products. I owns comparable earbuds ((price) with other brands --but SONY is the best. Great service @ the Cedar Rapids NE store!
This review is from Sony - WF-C710N Truly Wireless Noise-Canceling Earbuds - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MitchCumsteen!
Thank you so much for sharing your feedback!
It brings us great joy to hear how much you're loving your new WF-C710N earbuds.
The earbuds were designed to offer clear sound and noise cancellation that lets you focus on your favorite music and podcasts.
Thanks for choosing Sony!
Best regards,
Estefany
Rated 5 out of 5 stars
Great product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Present for my son, he loves them and uses them all the time.
This review is from Sony - WF-C710N Truly Wireless Noise-Canceling Earbuds - Glass Blue
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for your review, StevenR!
We are so pleased to hear that the WF-C710N earbuds were a successful gift and that your son loves them and uses them all the time.
It's wonderful to know they've become a favorite part of his daily routine!
Thank you again for choosing Sony!
Best regards,
Gus, Sony Social Media Team
- Pros mentioned:Battery life, Comfort, Sound quality
Rated 5 out of 5 stars
Great Sounding and Well-Designed Earbuds!
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Sony WF-C710N Truly Wireless Noise-Canceling Earbuds are well-designed, with nice features and great sound. Following are my observations after testing them out for the past few days: - The earbuds come in a nice, compact case. The earbuds last up to 8.5 hours on a full charge, but the case provides another 21.5 hours of charging. The case has LED lights to let you know the charge status. - You can use a QR Code to take you to the Sony App to download. Setup and operating instructions are found in the App. Setup is easy as the App prompts you through the steps and functions. They paired to my phone right away via Bluetooth. - In the box, you get the earbuds, case, charging cord, small and large earbud tips, a quick setup guide and instructions. - I switched to the smallest tips. I often struggle with earbuds, as I have small ears and ear canals, but these fit great with the small tips on. They are snug and will not fall out during normal activity. I have found them comfortable to wear, all day long. - Using simple taps to one ear or the other, you can control the earbuds. With the taps, you can turn on and off the noise-canceling feature, answer/end/ignore phone calls, increase/decrease volume, play/pause/start music, skip forward or backwards, and activate the voice assistant. - The noise canceling feature works great and truly block out the ambient noise around you when you want to focus on a call, music or whatever you are listening to. When I wear them at work, I turn off the noise-canceling feature, as it allows me to listen to music, but still be able to hear if a co-worker is talking to me. - These earbuds work great for phone calls. I can hear the caller and the people I've called can also hear me loud and clear. Likewise, they also work well for video-conferencing. - You can choose to wear one or both earbuds. The features still work with a single earbud in. - My music all sounds great with these earbuds! I have tested them out on a wide variety of music across multiple genres, and it all sounds great, clear and has no distortion, even when I turn the volume up. I get a much better bass response with these than with other earbuds I've tried in the past. - The App is very useful to adjust various settings and you can control the earbuds though the App also, if you prefer that. I like the Equalizer function, and the ability to select from presets or go in and customize the EQ settings myself. Over all, the Sony WF-C710N Earbuds are great and will work well for me, whether for work, home or travel.
This review is from Sony - WF-C710N Truly Wireless Noise-Canceling Earbuds - Black
I would recommend this to a friend Rated 5 out of 5 stars
Simply amazing
|Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They have all the features i was looking for at a great price. They are better than the buds pro 3 and airpds pro 2 imo.
This review is from Sony - WF-C710N Truly Wireless Noise-Canceling Earbuds - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Darren,
Thank you for choosing Sony!
It brings us great joy to hear that the WFC710N earbuds have all the features you were looking for at such a great price! We're delighted to know that you find them superior to other earbuds. Thank you for your wonderful feedback!
Best regards,
-Fred
Rated 5 out of 5 stars
Satisfied, customer
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great ear phones plus super service and I was at a great price . Love this store !!!
This review is from Sony - WF-C710N Truly Wireless Noise-Canceling Earbuds - Glass Blue
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for your fantastic review, RobertV!
We are so pleased to hear how much you are enjoying your WF-C710N earbuds. It is truly rewarding to know that you are happy with both the great sound and the price. We designed these earbuds to provide a high-quality experience at a great value, and it brings us great satisfaction to know we've succeeded.
Thank you again for choosing Sony!
Best regards, Gus, Sony Social Media Team
Rated 3 out of 5 stars
Review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Trying to switch from beats fit pro, these are slot less loud, battery is a lot less efficient, dies quicker and charges slower. Just very underwhelming Tunable EQ is cool though
This review is from Sony - WF-C710N Truly Wireless Noise-Canceling Earbuds - Glass Blue
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hello PaulL,
Thank you for considering Sony products.
We sincerely apologize that your recent experience with the WFC710N earbuds has not aligned with your expectations. This is certainly not up to the quality standards we strive for, and we greatly value you bringing these concerns to our attention.
The issues you mentioned regarding sound levels, battery performance, and charging efficiency are important for us to address. We would like to gather more details so that our support team can assist you directly and explore options to help improve your experience. Please contact our team here: https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=headphones
We appreciate your patience and the opportunity to make this right.
Sincerely,
-Fred
Rated 3 out of 5 stars
Good Enough Sound but Software is Lacking
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had to return these earbuds. They didn't work well with my Pixel 9. Right earbud kept disconnecting. Software was terrible. Certain features are unavailable unless your are online? Very disappointed!
This review is from Sony - WF-C710N Truly Wireless Noise-Canceling Earbuds - Black
No, I would not recommend this to a friendRated 4 out of 5 stars
Decent ear buds
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are good for the price. I would recommend these.
This review is from Sony - WF-C710N Truly Wireless Noise-Canceling Earbuds - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi EricS,
Thanks for the kind words! We're delighted that you're enjoying your WFC710N earbuds and would even recommend them.
Thanks for choosing Sony!
Sincerely,
Jenn.













