Customer Ratings & Reviews
- Model:
- WFC710N/B
- SKU:
- 10187844
Rating by feature
- Sound Quality
Rating 4.5 out of 5 stars
- Battery Life
Rating 4.5 out of 5 stars
- Connectivity
Rating 4.4 out of 5 stars
to a friend
Great Product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product, easy to use, I love the touch features on the buds themselves. Hard for me to justify a $250+ product so this is a good option for being cost effective.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AM212,
Thank you for the positive feedback! We are glad to hear that you are enjoying the intuitive touch features and finding great value in the performance of your WF-C710N earbuds.
Thanks for choosing Sony.
Best regards,
Eliab
Good sound
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the color sound as good. I had to update my earbuds that I got almost 10 years ago that's I still used and the sound is amazing
I would recommend this to a friendBrand response from SonyListens
Posted .Thank You for the Great Review, NathanTypes!
We are so pleased to hear how much you are enjoying the WF-C710N earbuds!
It's truly rewarding to know that the amazing sound lives up to the quality you expect from Sony, especially after using your previous pair for almost 10 years! That kind of loyalty and lasting performance is what we strive for.
We're also glad you love the color! We design our products to sound great and look great, too.
Thank you again for choosing Sony for your audio upgrade!
Best regards, Gus, Sony Social Media Team
Feels cheap on first impression, but great sound
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.First impression was it felt cheap due to the texture and all plastic, but the audio quality and noise cancelling is pretty good. It keeps up with my Bose QC headset (over ear). The app to control it a bit clunky UX compared to Bose, but manageable.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for your honest feedback, nhalstead!
We’re thrilled to hear that the audio quality and noise canceling of your WF-C710N are keeping up with your Bose headset—that is high praise! We appreciate your comments on the build materials and the app experience. We chose these specific textures to keep the earbuds lightweight and durable for daily use, but we understand that "feel" is a big part of the experience.
Regarding the app, we recently updated it to Sony | Sound Connect to improve the interface and make navigation smoother. We hope these updates make the UX feel a bit more manageable for you!
Thank you for choosing Sony!
Best regards,
Gus, Sony Social Media Team
Sound quality is ok
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is ok, sound is ok, not amazing but for the price it will do.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi HectorUno,
We're glad to hear that you find the WF-C710N earbuds to be a good value for the price. We take all customer comments seriously as they help us understand how we can improve our products.
Thanks for choosing Sony.
Best regards,
Eliab
OK sound quality, painful to wear, sound dropouts
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound quality, battery life, and ANC are good for the price. The hard plastic body is too big and causes soreness in my ears when wearing them for too long. They experience frequent sound dropouts on my laptop, which makes streaming movies difficult when you miss too much of the dialogue.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi BenjaminS,
Thank you for sharing your experience with the Sony WF-C710N. We are glad to hear that you are enjoying the sound quality, battery life, and noise-canceling capabilities of these headphones.
We sincerely appreciate your feedback regarding the build and comfort. We understand that the fit of an earbud is highly personal, and we will certainly share your comments regarding the size and long-term wear with our design team.
Regarding the sound dropouts you've experienced on your laptop, we recommend ensuring your headphones are running the latest firmware via the Sony Sound Connect app. Additionally, performance can often be improved by closing any unnecessary background programs on your computer to free up processing power for the Bluetooth connection.
If the dropouts persist after these steps, please reach out to our technical support team for further troubleshooting at: https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=headphones
Thank you for considering Sony!
Regards,
Dominick
Good value
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good sound, great value. It’s 4/5 for value but overall sound in any headphones would be more like 3.5
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hello BrianG, thanks for your review of the WF-C710N headphones!
We can't be happier to hear the headphones are delivering excellent sound quality for a great value! Your feedback on the 4/5 value rating versus a 3.5 overall sound rating for any headphones is really insightful. We designed the WF-C710N to hit a sweet spot, providing effective noise canceling and enjoyable sound quality at a very accessible price point, making them an excellent choice for everyday listening and on-the-go use.
We truly appreciate you sharing your perspective—and for choosing Sony!
Sincerely,
Jenn.
Great buy when on sale
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sounds great, sometimes the audio stops playing in one ear bud but it only lasts for a few seconds, noise canceling is also pretty great but ambient sound can get a little weird if there's too much noise in the area
I would recommend this to a friendBrand response from SonyListens
Posted .Hi LuckyL,
We are sorry to hear you are experiencing occasional audio cutouts and ambient sound issues, but glad to hear the noise canceling is great overall. For the intermittent cutouts, please try setting the Bluetooth Connection Quality to "Prioritize Stable Connection" within the Sony | Sound Connect app, as this often resolves brief disconnections. For the "weird" ambient sound in noisy areas, this can sometimes be caused by the headset picking up very high-frequency or sudden environmental noises; try adjusting the Ambient Sound control level in the app or briefly disabling the function if you are in an unusually loud environment. If the issue persists after changing the connection setting, please contact Sony Product Support at 1-800-222-7669 for dedicated troubleshooting assistance.
Thanks for choosing Sony.
Best regards, Eliab
Great budget earbuds
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great earbuds for working out IMO. Especially if on sale.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi URJr,
We are pleased to hear that the WF-C710N earbuds are a great fit for your workouts! Their IPX4 water-resistance rating makes them an excellent choice for handling sweat, while the Glass Blue design adds a unique, stylish touch to your gym gear.
Thanks for choosing Sony.
Best regards, Eliab
Great speaker
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this earbud and they remind me of my jabra earbuds. I love the volume, the color, the bass. I highly recommend.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Luchi,
Thank you for choosing Sony!
We're excited to hear that you love your WFC710N earbuds and that they bring back fond memories of your previous pair. Your praise for the volume, color, and bass truly means a lot to us. Thank you for your heartfelt recommendation!
Best regards,
-Fred
Awesome product
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound for a great price. Was very satisfied.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RDB82,
We are thrilled to hear you're satisfied with the sound and value of your WF-C710N Truly Wireless Noise-Canceling Earbuds! Enjoy your great listening experience.
Thanks for choosing Sony. Best regards, Eliab
Earbuds
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It has a good sound to them but are a little big for my ear. Kept them and gave them to someone with a larger ear.
I would recommend this to a friendSony earphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Noise cancelation works as advertised and great sound quality. I would recomend getting the warranty as they are an earphone you would keep with you at all times
I would recommend this to a friendBrand response from SonyListens
Posted .Hello RaymondR,
Thanks for your fantastic review! We're thrilled to hear that the noise canceling and sound quality of the WF-C710N earbuds are working so well for you.
We appreciate your recommendation on the warranty, as it speaks to how essential these headphones can become for daily use.
Thanks for choosing Sony!
Sincerely,
Jenn | Sony Social Media Team.
Amazing product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love these earbuds. I was originally going for samsung brand earbuds. One of the employees took a whole 30 minutes going through the best options for me. We finally settled on these and I couldn't be happier. The nkise canceling and ambient sound effect is what really sold me. They have great sound quality and the app they have makes it even easier to customize it. Overall pleased with my purchase.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Tonny13,
We are absolutely thrilled to hear that you love your WF-C710N earbuds! It’s fantastic that the strong Noise Canceling and flexible Ambient Sound modes, along with the customization available in the app, are meeting your needs so perfectly. We appreciate you choosing Sony after your thorough search!
Thanks for choosing Sony.
Best regards, Eliab
Great sounding ear buds
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best sound, they work well. I use them when sleeping.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi KenT,
It is most rewarding to hear that you’ve found these to have the best sound! We are delighted that they are comfortable and effective enough to be part of your nightly routine. Knowing that our technology helps you relax and enjoy your favorite audio as you drift off is wonderful to hear.
Thank you for choosing Sony!
Regards,
Dominick
Decent for rhe price
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound quality is good for the price, noise cancelling is hit or miss, and the low end is not the best.
I would recommend this to a friendSony Earbuds
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These Sony WF-C710N Earbuds are very comfortable. Perfect for my needs
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for the fantastic review, Jasmin!
We are so pleased to hear that your WF-C710N earbuds are very comfortable and are perfect for your needs.
We design our earbuds for a secure and comfortable fit during all-day wear, and it's rewarding to know they are serving you well.
Thank you again for choosing Sony!
Best regards, Gus, Sony Social Media Team
Headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome quality for the price perfect mic sound when talking over the phone shoutout to the customer service also cashier guy was awesome
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for your review, user323699!
We're delighted to hear that you find the WF-C710N to be an awesome product! It's especially rewarding to know that the microphone's sound quality meets your expectations, as our development team works hard to deliver a great experience for phone calls.
We also truly appreciate you giving a shout-out to the customer service and the cashier. It's wonderful to hear that they helped make your purchase a smooth and enjoyable one.
Thank you for choosing Sony!
Best regards,
Gus, Sony North America Customer Support
Wireless headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They work better than most. Would highly recommend.
I would recommend this to a friendTop notch earbuds
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Top quality bass and the app allows for a lot of customization with the sound experience. There is so many features I still have yet to fully appreciate.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi NevinB!
We are thrilled to hear your positive feedback about the WF-C710N earbuds! It's wonderful to know that you're exploring the top-quality bass and the app's extensive sound customization options. With so many features to discover, we’re confident that you’ll continue to enjoy an exceptional listening experience.
Thank you for choosing Sony!
Best regards,
Estefany
Dr Charles
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These work great ! Good music quality. Also, the tv and phone connections are strong.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for your review, RolandoC!
We're so pleased to hear that your WF-C710N earbuds are working great for you and that you are enjoying the good music quality.
It's also wonderful to know that you're experiencing strong and reliable connections with both your TV and phone. We focus on stable Bluetooth performance, so your feedback is appreciated!
Thanks for choosing Sony!
Best regards,
Gus, Sony Social Media Team