Customer Ratings & Reviews

Hi Kelly32723,

We’re thrilled to hear you’re enjoying the sound quality and controls of your WF-C710N! While the Sony | Sound Connect app allows you to swap touch sensor presets between earbuds, we appreciate your feedback regarding more granular customization. We’ve shared your request for flexible mapping with our development team for future consideration.

Thanks for choosing Sony.

Best regards,
Eliab

Hi JulianP,

We're thrilled to hear you're enjoying your WF-C710N headphones! It's fantastic to know that the long battery life, sleek design, and the functionality of the Sony | Headphones Connect app are making a positive impact on your daily listening experience. We designed these headphones with features like the app integration to ensure seamless connection and personalized settings, and your feedback confirms we're on the right track.

Thanks for choosing Sony, have an amazing day!
DiegoV

Hi John,

It is truly wonderful to know that you are enjoying the amazing noise-canceling capabilities and impressive battery life of your earbuds! We engineered these to provide a sanctuary of sound even in noisy environments, paired with enough power to keep your music going all day long. We appreciate your feedback regarding the size of the earbuds; we strive to balance a comfortable fit with the high-performance technology housed inside, and we are glad that the overall experience has been so positive for you.

We really appreciate you being part of the Sony family.

Regards,
Dominick

Thank you so much for sharing your experience with the WFC710N, Jonny. We're glad to hear they're meeting your needs for sound quality, comfort, and ease of use, especially at a price point you felt good about.

We appreciate your feedback on the charging case as well. Comments like yours help us identify areas for improvement. If you have any questions or need tips on getting the most from your earbuds, feel free to reach out.

Thank you again for being part of the Sony family!

Best regards,
Gus
Sony Social Media Team

Hi CyrusB,
Thank you for sharing your thoughtful review of the WF-C710N earbuds! We are pleased to learn you feel the sound is better than the previous model and we appreciate your feedback about the touch controls.

Thank you for putting your trust in Sony!
Best regards,
Estefany

Hi Matt,

We couldn't be happier to hear that you are enjoying the impressive sound quality and extensive battery life of your new earbuds! It is fantastic to know that the neutral sound profile and our app's EQ settings allow you to fine-tune the audio—especially the bass—to match your personal listening preferences. We appreciate your honest feedback regarding the case design, as it helps us refine our products while we continue to provide high-quality audio experiences at a great value.

Thank you for choosing Sony.

Regards,
Dominick

Hi SamR,

We are thrilled to hear that the WF-C710N has made such a positive impression, especially after your previous pair had an unfortunate run-in with your dog! We specifically designed these earbuds with an ergonomic surface design to ensure a secure and stable fit without the need for additional wings, so it is fantastic to know they are staying firmly in place for you. We are glad you’re enjoying the noise canceling and the great feature set while you rediscover your favorite music.

Thank you for choosing Sony.

Regards,
Dominick

Thank you for your review, PnflFdr! It is fantastic to know that your WF-C710N earbuds are working well for you.

We designed these earbuds with a focus on providing a quick and simple user experience, so it's wonderful to hear that they were so easy to pair with your phone. It brings us great satisfaction to know that you are also enjoying the great sound quality. We strive to make our products as seamless as possible, from the moment you take them out of the box.

Thanks again for choosing Sony and for sharing your feedback with us! We hope you continue to enjoy your listening experience.

Best regards,
Gus Sony Social Media Team

Hi Nick, thank you for taking the time to leave a review of the Sony - WFC710N! We're very glad to hear you find them an improvement over the 700 series in many ways, and we appreciate your honest feedback. We understand that touch control can take a bit of getting used to, and accidental taps can be frustrating. Fit and comfort are always a top priority, so your input on how they feel during use is very helpful for our product team. Thanks again for your feedback and for choosing Sony! Best regards, -Dominick

Hi IsaiahG!
Thanks so much for sharing your feedback with us.
We are thrilled to hear that you’re loving the sound quality and battery life of your WF-C710N!

Regarding the audio stopping when you remove one earbud, this is usually due to the built-in wearing detection sensor. To keep the music playing, you can simply toggle the "Pauses when headphones are taken off" setting to Off within the Sony | Sound Connect app.

Thanks for choosing Sony!
Warm regards,
Estefany

Thank you for your feedback, ChrisC.

We are glad to hear that you are enjoying the sound quality of your WF-C710N! Regarding the fit, we understand how important it is for earbuds to stay secure. If you haven't already, we recommend trying the different sizes of hybrid silicone rubber earbud tips included in the box to see which provides the most stable seal for you.

Thank you for choosing Sony and for sharing your experience!

Best regards, Gus, Sony Social Media Team

Hi, Linda,

Thanks for the review and the 5-stars rating! We are delighted to hear how much you are enjoying your Sony Earbuds! With up to 8.5 hours on your earbuds and up to 21.5 hours in the case, enjoy all-day comfort and up to 30 hours of listening, and including Advanced Noise Canceling and Dual Noise Sensor technology, it filters exterior sound using two microphones and allows you to enjoy more of your music!

Thanks for choosing Sony, have a wonderful day!
-DiegoV

Hi Cole,
Thanks for sharing your honest feedback about the WF-C710N! We are immensely pleased to hear that you find the features and sound quality to be a great value.

Regarding the fit, we recommend trying out the different sizes of earbud tips included in the box; finding the right seal can help them sit more securely and flush against your ear.

Thank you for choosing Sony!
Best regards,
Estefany

Hi Baker, thank you for the five-star review! We're immensely pleased to hear that you're enjoying the Sony WF-C710N headphones. It's great to know that you find them easy to use, and that the sound quality and fit are working perfectly for you. We appreciate you taking the time to share your positive experience and choosing Sony! Best regards, -Dominick

Hi dshill1,
Thanks for the review about your new WF-C710N!
It is fantastic to know that the sound quality and noise cancellation are working out so well for you.

We appreciate you choosing Sony!
Best regards,
Estefany

Hi MATTHEWC,

We're glad to hear you're enjoying the excellent sound and impressive battery life of your Sony WF-C710N Truly Wireless Noise-Canceling Earbuds! We design our earbuds for a secure fit and optimal sound quality. For comfort, please try experimenting with the different ear tip sizes included to find the best seal for your ears.
Thanks for choosing Sony.
-Eliab

Hi BrianL,

We are thrilled to hear that you're enjoying the sound clarity and user-friendly functions of the WF-C710N! We truly appreciate you recommending them to the motorcycle community.

Thanks for choosing Sony.

Best regards,
Eliab

Hi FrederickP!
We are very glad to hear that you’re enjoying the great sound quality of your WF-C710N. We appreciate your honest feedback regarding the noise cancellation as we're always looking to improve.

Thanks for choosing Sony!
Best regards,
Estefany

Hi JoseV,

We’re thrilled to hear you’re enjoying the sound quality and noise-canceling performance! Customizing your settings is a great way to get the most out of your earbuds.

Thanks for choosing Sony.

Best regards,
Eliab