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Customer Ratings & Reviews

$88.00
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Comp. Value: $129.99

Customer reviews

Rating 4.3 out of 5 stars with 416 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

  • Connectivity

    Rating 4.4 out of 5 stars

85%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 416 reviews
  • Rated 5 out of 5 stars

    A must buy!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the sound quality and the battery life is great. It pairs between my phones seamlessly as well

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pleased... but...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are awesome, sleek buds with a sounf quality that is better than my Raycons and about is good as my over ear Sony WH-CH720N headphones. I would not consider discarding them, however... I constantly find myself wishing they fit in my ear a little better. Maybe they could do an eartip expansion pack.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mysekf

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good to have as extras and good quality and great to have as backup.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the fantastic review, DianeM!

      We are so glad to hear the WF-C710N is serving as a high-quality backup for you! Whether they are your "extras" or your daily drivers, we designed them to deliver that reliable Sony sound whenever you need it.

      It’s always a smart move to have a solid pair ready to go! Thank you for choosing Sony.

      Best regards,

      Gus, Sony Social Media Team Sony_US

  • Rated 5 out of 5 stars

    Amazing quality for amazing price!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these. The quality is better than my AirPod pro 2 and has a nice snug fit

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you so much for your fantastic feedback, lobasonlysimp! We're thrilled to hear that you're loving your WF-C710N earbuds and that they exceed your expectations, even compared to other premium options. We're especially glad you find the sound quality and snug fit to be standout features—our team puts a lot of effort into both the audio performance and comfort of our products. Enjoy your music and feel free to share any other experiences you have with your Sony earbuds!

      Thanks for choosing us!

      Best regards,
      Gus
      Sony Social Media Team Sony_US

  • Best Buy Employee

    Rated 5 out of 5 stars

    Absolutely stunning color

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is good. Its not high fidelity but its good. I’m using them with apple music and its handles AAC codec superbly. App support is the same with ither sony headphones/earbuds. Case feels good and the hinge seems fine. It has a spring locking system that feels fine, only time will tell. The color of them is beautiful. Glacier Blue is by far the best color I’ve seen an earbud. Its translucent design looks better than the translucent beats studio buds plus.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great ear buds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality, comfortable, and great noise cancelling.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi IsakO,

      That's excellent to hear! We're delighted that you're enjoying the Sony WF-C710N Wireless Noise-Cancelling Earbuds so much. It sounds like you're experiencing exactly what we aimed for: a fantastic balance of clear sound, comfortable fit for extended listening, and effective noise canceling to help you focus on your audio.

      Thank you for your 5-star review! We're thrilled you're so happy with your WF-C710N. We appreciate you choosing Sony!

      Best regards,
      DiegoV Sony_US

  • Rated 5 out of 5 stars

    Great for the price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are very comfortable and have great sound. It amazing quality but great for the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great sound, a few nitpicks

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are hands down the best earbuds I have ever owned in terms of sound quality. I used to doubt that the audio would be that different between different earbuds, but boy was I wrong.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi mpMp,



      We’re so happy we could prove those doubts wrong! It’s wonderful to hear that the sound quality has completely changed your perspective and that these are the best earbuds you’ve owned. Thanks for choosing Sony.

      Best regards, Eliab Sony_US

  • Rated 5 out of 5 stars

    Great ear buds.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An amazing oroduct. Excellent sound quality and battery life. Try them!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi, Boiler,

      Thanks for the review and the 5-stars rating! We are delighted to hear how much you are loving your Sony Earbuds! It is great to hear how they have met your needs so well, and of course, you will enjoy amazing Noise Cancelling feature and Incredible Sound quality!

      Thanks for choosing Sony, have an amazing day!
      -DiegoV Sony_US

  • Rated 4 out of 5 stars

    Ear buds

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not bad at all was a good gift seem to work as advertised and fit good

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BarryI,

      We are elated to hear that your new WF-C710N headphones were such a successful gift! It is great to know that the comfortable fit and reliable performance are exactly what you were looking for. We aim to provide a seamless listening experience right out of the box, and we are so glad they are working perfectly for you.

      Thank you for choosing Sony.

      Best regards,
      Dominick Sony_US

  • Rated 5 out of 5 stars

    Great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these earbuds. Great sound and they look great. They do a good job blocking put background noise.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Stop the search, these are ‘Ideal!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WOW! Absolutely in love! These Sony WF-C710N earbuds shocked me, and they are incredible. If you want crystal-clear sound, rich bass, and amazing noise-canceling that feels like a personal escape, stop searching because these are ideal!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Zahra,

      That's absolutely wonderful feedback! We are thrilled that the WF-C710N earbuds "shocked" you with their quality, and you are absolutely in love with the crystal-clear sound, rich bass, and the incredible personal escape provided by the noise canceling!

      Thanks for choosing Sony.

      Best regards, Eliab Sony_US

  • Rated 4 out of 5 stars

    Sony - WF-C710N

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good, the only problem I have is that you can’t change the tap functions of the headphones past their pre-existed functions to something that I would find useful.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BogdanF,

      It’s great to hear that you are enjoying your WF-C710N headphones so far!

      We appreciate your honest feedback regarding the customization of the tap functions. While we design our pre-set controls to be intuitive, we understand that having more flexibility to tailor them to your specific workflow would be even better. We will certainly share your thoughts with our product team as they look for ways to improve future updates and designs.

      Thank you for making Sony a part of your daily listening experience.

      Best regards,
      Dominick Sony_US

  • Rated 5 out of 5 stars

    Great ear buds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son really likes these ear buds. Good sound and easy to use.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the fantastic review, ToddK!

      We are so happy to hear that your son is really enjoying his WF-C710N earbuds! It’s great to know that the sound quality and ease of use are hitting the mark for him. We designed these to be a perfect daily essential—combining great audio with simple touch controls and a comfortable fit.

      Thank you for choosing Sony for your son!

      Best regards,

      Gus,
      Sony Social Media Team Sony_US

  • Rated 5 out of 5 stars

    Great sound and comfortable earbuds

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like these Sony earbuds. The sound quality is clear and strong, and the noise canceling works very well. They are also very comfortable to wear for long periods of time. The battery lasts a long time and the design is very nice. I would definitely recommend them.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi YESENIAB,

      We are thrilled to hear you’re enjoying the clear sound quality and effective noise cancelling of your WF-C710N earbuds. It’s great to know they are providing a comfortable fit and reliable battery life for your daily use.

      Thanks for choosing Sony.

      Best regards,
      Eliab Sony_US

  • Rated 3 out of 5 stars

    Ear buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The earbuds are okay but not great. The connection wasn’t very reliable and would cut out at times, which was frustrating. They also didn’t fit my ears well and kept falling out, even when I wasn’t moving much. On the positive side, the battery life was solid — I could use them for long periods without recharging. However, another issue was call quality: people on the other end often said they couldn’t hear me clearly. Overall, they work but have some important drawbacks that kept me from giving more than three stars.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ClaudeL,

      We are truly sorry to hear that you are experiencing connectivity, fit, and call quality issues with your WF-C710N earbuds. We aim for all our products to deliver a seamless experience, and we appreciate you letting us know about the solid battery life you’ve experienced. For the connection dropouts and call quality, the most effective step is performing a full initialization (factory reset), which resets all internal settings and deletes old pairing information. You can find the step-by-step instructions for initializing your headset here: https://helpguide.sony.net/mdr/2986/v1/en/contents/TP1001829717.html
      (Note: After initializing, you must delete the WF-C710N from your device's Bluetooth list and re-pair). Additionally, please try using the different sizes of hybrid silicone rubber eartips included to achieve a more secure and comfortable fit. If these steps do not fully resolve your issues, please contact our dedicated product support team for further assistance: https://us.esupport.sony.com/support/s/support-contact?language=en_US

      Thanks for choosing Sony. Best regards,
      Eliab sony-global

  • Rated 4 out of 5 stars

    Alright on a budget

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feels too light and not enough substance. But price is right if on a budget. Sound quality is good and noise cancelling is adequate for price point.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Vzizzle,

      Thank you for the review! We appreciate your honest feedback. We're glad to hear that you find the sound quality good and the noise cancellation adequate for the price point. We understand your comment about the headphones feeling too light. We designed the WF-C700N to be compact and lightweight for maximum comfort during extended use, and it's a balance we continuously refine. We're happy that you find the price to be a good fit for a budget-conscious shopper.

      Thank you for choosing Sony, and we hope you continue to enjoy your headphones!

      Best regards,
      Dominick Sony_US

  • Rated 5 out of 5 stars

    Earbuds are a joy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is great and price is fair. Sound better than beats for. So product is great 10/10

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Gamer2007,

      We’re thrilled to hear you’re enjoying the sound quality and finding them to be a 10/10 value! It’s great to know they’re hitting the mark and outperforming the competition for you. Thanks for choosing Sony.

      Best regards,

      Eliab Sony_US

  • Rated 5 out of 5 stars

    Sony Earbuds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought Sony earbuds awhile ago an i'm enjoying now great sound

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello SamS,

      Thank you for choosing Sony!

      We’re excited to hear that you’re enjoying the WFC710N earbuds and appreciating the great sound quality. If you ever have any questions or require assistance, please don’t hesitate to reach out. Your support means a lot to us, and we’re here to help you get the most from your audio experience.

      Best regards,
      -Fred Sony_US

  • Rated 4 out of 5 stars

    The best

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty Great noise cancellation and audio alittle bit better then my air pods

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for sharing your review, Kaleall!

      We are so happy to hear that you are enjoying the audio quality and noise cancellation on your WF-C710N! It is great to know that they are standing out even when compared to your other devices. We designed these to provide an immersive, focused listening experience at an excellent value, so hearing that they are hitting the mark for you is wonderful.

      Thank you for choosing Sony and for being part of the community!

      Best regards,

      Gus, Sony Social Media Team sony-global