Customer Ratings & Reviews

The ear buds are decent on the spectrum. For the price they are 5 stars on headphones in general they are 3 stars.

These Sony C710N ANC earbuds pretty much follow the standard form factor as most similar products do. They are housed in a compact case with a USB-C connection for charging, with the case providing a number of charge cycles for the earbuds before the case itself must be recharged. Since there is no real documentation that comes with them other than instructions to download the Sony Sound Connect app, that’s what you have to do to even find out how the controls work. After downloading the app, connecting the buds to my Android smartphone was super easy, as the earbuds went into pairing mode as soon as I took them out of the case and a notification immediately popped up on my phone offering to complete the process. One issue with some products is figuring out how to put them back into pairing mode so you can pair them with another device. Again, the Sony app comes into play. I had the earbuds connected to my phone and in the app selected the option to add another connection. The app put the earbuds into pairing mode – which was confirmed by voice thru the buds – and I proceeded to pair them with my Garmin smartwatch and start playing something from that device. The earbuds support having two source devices connected at the same time, so this was no problem. The buds are easy to fit and wear. They are the type where you can tell when they’re properly inserted because they fit right into the recess in your outer ear, as opposed to some that have no obvious directionality and require a lot of twisting around to get them in correctly. Once in place, they are comfortable to wear for extended periods of time, although I’m definitely not someone who goes around all day wearing my buds. The app has a number of help screens that explain how the earbuds can be controlled by taps on the left or right side. This brings me back to a point that I’ve brought up in other earbud reviews: every earbud brand has a slightly different mapping of taps for the same functionality, to the point where I have to maintain a cheat-sheet to remind me of how each one works. That said, the tap points operate well and seem to have fewer mis-taps than some other earbuds that I’ve used. The app can also be used to change some of the tap functionality, which I’ve done to more closely match the other earbuds that I regularly use. Soundwise, these are pretty well up there with anything at this price point or even a bit higher. A good deal of tuning can be done via the app, which I highly recommend especially if you like some bass boost. The ANC helps considerably and I would rate the ANC performance as very good, but not as good as my current “gold standard” Pixel Buds. Again, using a tap sequence, you can switch between ANC and hear-through modes, and some of this can also be customized using the app. In summary, I found these to be as good or better than any other offerings at the price they sell for. There are better options out there but you’ll have to spend double or more to get them.

Not great. Sound quality is not as good as the Sony Linkbuds S I had prior to these. They are also bigger and don’t fit as comfortably in my ear.

Sound great playing music but I purchased for the noise cancelling and phone calls at work. Problem is I can barely hear people on the other line. First few uses I had to remove because unable to hear other person.

Sound decent but are uncomfortable for me at least.

Sound quality ain’t all that. Also when its cold outside, they cut out from time to time. The noise canceling sucks too.

They are ok. Do I feel they could be better? Yes and I hate they won’t stay in my ear.

They constantly fall out, even with the largest plugs on. The design

They were ok. Just not loud enough for me. I returned them

Sound quality not a good as expected and the shape of the ear buds are awkward in the ear.

Constantly changes from noise-cancelling to ambient noise on it's own. I've gone thru the settings, I've selected the appropriate settings but nothing changes. Infuriating and i wish i could return

The touch controls and app arent as fully customizable as i think they should be but these began stuttering after just a few months of light use.

I prefer the button to the touch..................

Sony sound, and quality was Cheap. I switched to the Apple AirPods Pro 3’s and they have been the best I ever are had.

Too big, doesn’t have any features. Does not go well with apple products

Sony has been one of the top producers of noise canceling earphones and earbuds for several years now, pushing the envelope on what is possible. I’m very impressed with the noise canceling capabilities of these earbuds and the quality of sound is the best I’ve ever heard in earbuds. Design The pill box charging case that these come is small and light weight. Easily fits in a pocket or backpack zipper. It has a matt feel which provides a bit of grip, so it doesn’t feel like a bar of soap ready to slip from your hands any moment. The lid opens easily, and the earbuds are magnetically held in place. The earbuds themselves fit very nicely in the ear, slightly sliding into the ear canal, which helps old it in place. The body of the earbuds fit nicely in the ear, comfortable to wear for hours. There are capacitive areas on each of the earbuds for controlling volume, play, pause, forward, back, hang up, answer and noise canceling. It’ll take some getting used to what all functions do what, while each earbud share some functions, they also have unique functions. For example, the left is for volume down, the right for volume up. The right controls pause and play while the left controls noise canceling mode (ambient or on). I think the white looks good and looks good in the ear. It’s very obvious you’re wearing them, but they don’t stick out too far and have a very clean design language not needing buttons with the capacitive area. The capacitive area for me has been a learning curve as well. The area you interact with angles slightly down either due to the desing or the shape of my ear. Either way, it’s just a bit un-natural for me and has taken a bit to get used to. Sound Sony makes great sounding products. They’ve been doing it a long time and have only gotten better over the years. I’m very surprised at how much bass they’ve managed to get into these. I’m sure there’s some sort of engineering trickery that’s making it work but I don’t care, they sound fantastic. On top of having a wide sound stage and great bass, they also have an app that allows you to create custom sound profiles using an equalizer. It is astonishing to me how many companies make sound products but don’t provide an EQ to allow for individuals to adjust to their preference. While Sony doesn’t provide a full EQ, they do give you 5 points of adjustment and a bass slider along with several presets. Well, if you thought the focus was all about the sound, well they spent some time on the noise canceling too. The WH1000XM series, also from Sony, set the bar for the industry on noise canceling and it just took off from there. My first day using these, on at least 3 occasions, I had someone step into my office, completely unnoticed while I was working, and even spoke to me, and I never heard them. This is exactly what I want when I’m looking for 100% noise canceling. As I’m sitting outside, typing this review, listening to music, there’s a steady wind coming in from my left. The occasional gust might pick up some static but it’s easily drowning out the noise from the new house they’re building up the road, cars coming down the street. It’s not perfect however, as I could hear the church bells next to my neighborhood. My guess is they’re faint enough the microphones aren’t picking them up and I can still hear through the earbuds. Sound Connect App A lot of your settings and features will be done through the sound connect app. Along with controlling the headphones, you can adjust the active noise canceling. There is a slider that you can move to reach your preferred amount of noise canceling so if you still want to have some awareness but make it less distracting, you have the ability to find that balance for your environment. If you have an active day and have different preferences based on where you’re at or the amount of noise, there’s adaptive sound control. You can adjust for when you’re sitting, walking, running or in a vehicle on how much noise canceling you want. You can also register locations for noise canceling or adaptive sound. If you prefer noise canceling at home but ambient sound at the office, you can set locations and they will adjust accordingly. Other features that are nice is sound quality versus sound connection prioritization. The ability to connect to multiple devices and switch based on which one is playing music or sound. It was a little clunky when both were playing at the same time but if I paused one and immediately played the other, it was seamless. You’re not locked into what the capacitive buttons do, those can be changed in the app as well. Other Thoughts Some additional positives and negatives. You get a few different sized ear tips in the box along with a charge cable. Battery life has been great. I’ve been using on and off for a few days and I’ve only charged once. I don’t have a run time, but they advertise 30 hours of run time between the headphones and the case and I’m not doubting that. There’s a quick access feature that can launch your music app just by using a tapping gesture, but this appears to be limited to Spotify and amazon music, neither of which I use. The lid and hinge on the case doesn’t seem like it’ll be very durable as it’s all plastic design seems like a drop too hard, and you’ll be left with a crack. I hope I’m wrong here, but it remains to be seen. I also find if you have noise canceling set to still and ambient set to walking, the tone that’s played shifting between the two can be distracting when listening to music or talking on the phone. If there’s a way to turn it off, I haven’t found it yet or it isn’t obvious. If I had one gripe, it’s they could improve how my voice sounds in my own head when I’m talking with someone with these in. While it does great at passing through natural sounds in the environment, I feel like I’m talking underwater and way too loudly when I’m talking with someone. If they could recreate how your voice sounds naturally talking without headphones in, these would be flawless. If I could take off a half star, I would, but I feel like everything else it does is so great, I can’t give it 4 stars for this alone. These are fantastic and easily recommended to anyone looking for noise canceling earbuds. Earbuds reviews are always subjective but for me these look great, feel great, sound fantastic. They’re easy to use and carry around. Easy to recommend.

The left earbud lost its ability to turn on noise cancellation.

The Sony WF-C710N Truly Wireless Noise-Canceling Earbuds are an impressive set of headphones, and offer a great value for the features offered. During my time testing them, I was amazed at how much technology is packed into such small packages, and the overall quality of every aspect of the product. Despite their affordable price tag, these earbuds sound, look, and feel anything but "cheap." The materials used in the construction of the charging case and earbuds themselves feel premium, well-built, and durable. Also included is a USB-C charging cable, and 2 more sets of swappable ear tips (for a total of 3 sets). Like many modern wireless earbuds, the Sony WF-C710N’s charge in their handy carrying case, which can be charged via its own USB-C port. Sony states that you can expect to get a little over 8 hours of playtime with the earbuds, and around 21 hours in the case. While I did not time my usage, these figures seem extremely accurate, as I was pretty blown away by how long I could listen to music before I needed to place these in the case. Comfort is also great with the Sony WF-C710N earbuds. I’m not a huge user of earbud type headphones, but I found these to be comfy, with a good selection of removable ear tips to get the right fit. As for the sound quality, Sony really knows how to make good-sounding headphones, and these are no exception. The bass is powerful yet not overwhelming, the midrange is present and vibrant, and the high end is clear, yet not fatiguing after long listening sessions. To my ear, these definitely sport a warmer, more “V” shaped sound profile, but that means music, movies, and content will typically sound fun and engaging. I’ve been impressed with how much detail can be heard, even though these are not a reference pair of studio headphones. These also get very loud for a set of Bluetooth headphones, which is great for when you really want to blast your tunes. Even at high volumes, the sound quality remains impressive, with little to no distortion, and powerful bass that you can feel. The Bluetooth pairing set up was a little bit tricky, but after some troubleshooting, I was able to get it working flawlessly. I wanted to first pair the earbuds with my iPhone 15 Plus, and that was a breeze. Sony recommend you download their app, but I found that it wasn't totally necessary just to get Bluetooth paired. Then, I wanted to make my iPad Air the second device linked; for some reason, I had to work at this connection process. After about 10 minutes of work, the earbuds are linked to both devices and operate perfectly. It’s as simple as taking the earbuds out of the case and placing them in my ears- you hear a tone, and they are up and running with your device. It’s honestly one of the smoothest Bluetooth experiences ever for me, and very nice to not have to click any buttons on my phone, or manually swap when moving from my iPhone to iPad. Noise cancellation works pretty well with these earbuds, though I typically used to app to disable this feature due to my own personal preference. You can also tap either earbud to control various aspects of the user experience, like playback, volume, and answering calls. The mic quality seemed great when I took calls, as no one ever complained about being unable to hear me. The Sony app is useful for controlling earbud features on your mobile device, but if for some reason you don’t have it, I don’t think it will matter. The box states that these will work for both Apple and Android devices, but I can’t speak to Android functionality as I only was able to test with Apple products. There are many options for Bluetooth earbuds when you decide to shop for a new pair. Sony has been able to create a set that stands out from the crowd due to their amazing and useful features, all wrapped up in an attractive and very affordable package. If you’re searching for a pair of high-quality headphones, the Sony WF-C710N Truly Wireless Noise-Canceling Earbuds should be at the top of your list! Final Score: 5 Stars!!

These headphones are a step in the right direction for Sony. They offer a very nice sound palette and a decent set of options for customization. The battery life and comfort go hand in hand as I was able to wear them almost all day listening to music and cleaning my house with almost no ear discomfort and no need to charge them. They didn't seem to weigh down on my ear canals at all so if it weren't for the music I would have forgotten I was wearing them. The noise cancelling is really quite good it filtered out much of what I wanted it to when it was on. The pass through technology still leaves a little to be desired however because my voice when using it still sounds muffled like I'm wearing earplugs which makes it sound out of place among the clearer sounds around me. Also there is the matter of the need for a third party app needed to connect the earbuds to the phone (I have an iPhone) and within THAT there a push toward another third party subscription "3D audio" app. Both of these things cheapen the use of the earbuds just a little bit because it makes me feel like I have to jump through extra steps to use them or purchase extra things to get the full experience with them. When It should be as easy as turning them on and connecting them to my phone. Native integration, or at least minimal app requirement would make using these so much more convenient, especially when all you want to do is put them in and jam out to your favorite tunes. because sound quality is great, battery is awesome, and the noise canceling is really good for getting in the zone. Overall quality and build for these is really good and I would recommend them.

There’s an echo and the sound is very weak you get what you pay for.