Customer Ratings & Reviews

There’s an echo and the sound is very weak you get what you pay for.

Stopped charging day after Best Buy accepts returns.

I have a bunch of earbuds in my collection and I am always looking for a good pair to listen to music on the go and not need to remember to pack my bigger over the ears. I will for the long travel times. But for the day to day and grab and go uses, this will be my go-to earbuds. The packaging is minimal and no plastic, which is awesome, but I can do without the mini charging cable. I mean were can you plug this in? Just your computer or laptop. I guess you have to include something. There are people will be asking what charger this will use if not included. For the record, it's USB C. There is no wireless charging, but you do get a nice carrying case. For me the best case to carry is the Pixel Pros case overall. But this one is a bit longer and flatter than what is on the market today. The look, reminds me of Jabras with a few add ons like ambient grills and notches on the headphone to let you know if you have the earbuds correctly inserted in your ear. For me the preinstalled earbuds fit me perfect. No issues using them out of the box. They create a great seal for music listening. On the box you do have literature, but all you need is the QR code to direct you to the Sony Sound app. I have other Sony headphones, so I already have this installed on my phone. I am using a Pixel 9 and once I charged it up and removed the buds from the case, the phone took about 10 seconds to do it's fast pairing. I then wanted to see how well it would pair to my desktop computer at home. I turned on the feature on the app and clicked to pair with another device and my computer immediately saw it and I confirmed the pairing. Super easy! When I initially use headphones, either in ear or over the ear. I normally break them in. My break in period is about a day of usage for about 2 hours straight. The next day I start another session and see if I get the same experience as before. For me the experience was joy. The joy that the sound was so good the first day, it was even better the second. I mean the bass is there. You can go super bass and these drivers can work. However, for my usage, clear bass is what I opt for and for most of the music I listen to. The app I believe is just as important than the hardware itself. Where if you have a good app to handle the aspects of sound, being presets to editing each frequency in an EQ, you just just need it. No 2 ears are the same, like a fingerprint, everyone is different. Some may not like the plastic look that brings down the premium feeling of what Sony is mostly known for, but don't really look at it that way. If the sound is there, and can handle the aspects what I listen to and do it well, it's a great headset or eabud. The ANC is amazing. I mean really really good. Better than most of my over the ears. And it can be edited with the app! Also you can kind of remap the touches on the earbuds too. But you can literally remap it to your hearts desires. You can get what you want, but it's more of a lists that cover most of the bases here. You are not assignging the presses. This is not bad, but I just wish someone told me becuase I feel like an idiot trying to press the screen with no reaction. Either way, it can be done for the most part. To me the ANC vs battery is the most important feature nowdays. This can go over 30 hours and with ANC, this can more than cover most of my traveling/trips. Would I recommend this? Heck yes! It's one of the better in ears I have used in a few years! I am glad Sony stepped up with this model. Oh and you can use one earphone too! And if you remove one ear bud when using both, it can pause for you. I say can, because the app can direct it to if you wish. A great overall package for a not so expensive price!

After about a week of using these Sony earbuds, I am impressed with them. While they are not perfect, they check many of the boxes I was looking for in a mid-range prices set of earbuds. First, fit. The earbuds came with three different sizes of rubber inserts for the ears. I found the medium size was best for me. You place the earbud in your ear and then do a slight rearward twisting motion to "lock" them in place. The seal against the ear is very good and after a few hours of yard work and then about two hours on the bike (road cycling), never once did I feel the earbuds were going to fall out or even come lose. Next, (Music) Sound. The earbuds produce a good amount of bass--not thumping bass, but good bass. The equalizer in the app has a lot of diverse presets, and many of them provide a great balance of bass, midrange and treble, without the treble sounding overly tinny. Clarity was excellent. Volume was plentiful--about 1/3 to 1/2 as indicated on my phone was plenty for me in most situations. Next, (Voice) Sound. I like that the earbuds support multi-pairing. I have them simultaneously linked between my computer and my phone. It is easy to switch between the two devices, and when on my computer and a phone call comes in, I can tap the earbuds to answer the call. When done, it switches back to the computer. Same goes if I was listening to music on the phone. I did have the computer-phone-computer switch hick-up once, but that has happened with almost all my earbuds, regardless of brand. Voice clarity was very good, as was the microphone. I had no complaints from anyone that they could not hear me. Now, Noise Cancelling. I have never been impressed with any noise cancelling algorithm, regardless of brand. This set comes with noise cancelling, ambient enhance, and off as the settings. The noise cancelling works well some of the time, but it seems to go in and out depending on the frequency of the outside noise. For example, when running the string trimmer for yard work, the frequency of the hum changes with the string length. I'll not hear it at first, then hear it, then not hear it again as the noise-cancelling algorithm adjusts. It can be a bit annoying. However, the big miss is with the ambient enhance. This set of earbuds (and all earbuds for that matter) don't know how to handle wind. With ambient enhance enabled, just walking on a windy day, jogging, or riding a bike makes the wind noise nothing short of deafening. The earbuds allow switching back and forth between noise cancelling and ambient enhance by tapping one of the earbuds. A third choice of off would be nice. The haptics of tapping the earbuds to answer calls, switch modes, etc. works well. The surface for tapping is in a natural location and there is an audible confirmation when you tap. A few last comments about battery life. I have gotten upwards of about 6 hours of battery life and there was still plenty left when I put the earbuds back in the charger. The charging case is compact and charges the earbuds in a reasonable amount of time. Overall, this set of earbuds delivers very nice sound (music and voice) and has very good fitment. The multi-pairing works well, and the noise cancelling is quite nice (when the ambeint frequency is constant). The ambient enhance feature needs to be improved to handle wind. I think the earbud set is an overall good value in the price range.

They are ok, will be returning them. They keep switching between ambient and noise canceling on their own. Will not buy this brand again.

One side already broke no more than a couple months after purchase. Will not buy again

One side already not working Sound robotic at times

Very difficult to connect to two devices. You have to have the app on your phone and then when I tried to switch between phone and ipad one ear bud would play the ipad and one earbud would play the phone, no matter what I did! Sound quality was just ok, but ease of use was terrible. I returned this item.

These buds are hard to pair. You need Sony’s app to pair and make adjustments. Battery life is not close to what is advertised and the ANC is barely effective. I used them with IPhone 15 pro. They are now sitting in a desk drawer.

The new Sony 710N earbuds are light weight and very comfortable. The case is the smallest of the earbuds I own and easy to carry. The case is very secure. Battery life is very good. Sony claims 8.5 hours for the earbuds and 21.5 hours with the case. I have been using these for about a week now and still have 40% charge left. Charging time is about 3.5 hours. Sony has a new app called Sound Connect which allows you to customize the earbuds for noise cancellation which I like to leave off for sound quality but works extremely well. I recently had a power outage that tripped my fire alarms, and I used the earbuds to cancel out the very loud sound from the alarms and it worked great. There are numerous EQ settings that you can choose as well as 2 custom settings where you can set a 5-band equalizer. The earbuds have a touch function for changing tracks, play and pause, increasing and lowering the volume or changing the ANC however in the app you cannot change the tap sequences for the left and right buds so volume for example is preset for 4 taps to raise the volume on the right bud and 4 taps to lower the volume on the left bud and I was not able to change this in the app. I could change this function from right to left but could not change it to single tap for example. All my other earbuds allow for this. Sound quality wise these are exceptional. I have earbuds that cost 3 to 4 times as much as these do and these sound on par with all of them. The sound is open with a great sound stage. The bass, mids and highs blend well together. These can get extremely loud if you want with no noticeable distortion at high volumes. Overall, for the price these are extremely good earbuds and if you are looking for a set of earbuds that sound good and are comfortable to wear and don’t want to spend $200+ these are a great value and sound great.

Not happy with the overall size of the product compared to my skull candy sesh evo these are to big and not comfortable

Battery life is poor. I have big ears but these are just huge and heavy. ANC leaves a lot to be desired. I would be okay with them if the were half the 130 price.

Bad quality sound like you wood box The noise canceling horrible. I don't know why if is sony

Sony’s latest affordable earbuds with ANC is here and it’s the successor to the previous model that came before it. While I do not have a direct comparison between those two, what I can compare is whether this is a cheaper alternative to their flagship 1000XM5 earbuds. There are two included pairs of ear tips to ensure the best fit for your ears. As I have small ears, I have opted to use the smaller size tips in order to give these buds a test run. However, as a personal preference, I felt using the silicone ear tips to be a tad uncomfortable and disorienting. The strange feeling of plugging the ears that is akin to feeling a difference in air pressure is something I cannot get used to. It’s probably one of the reasons why I have preferred regular headphones or earbuds with a foam tip. The earbud design is unremarkable to be honest. There’s nothing that stands out other than its matte surface, a world of difference between it and the flagship 1000XM5 which has a glossy/smooth finish. It makes taking out the buds from its case easier than a gloss/smooth finish. Controls are touch sensitive and their functions can be customized using the Sound Connect app. I run a personal curated playlist of music songs to test out new earbuds and headphones. From the short times that I’ve listened through these earbuds, I find that the sound is quite good. While it does lean in on the bass for that extra low frequency punch, it isn’t to the level where it’s detrimental to the listening experience. With a bit of tuning with the EQ, you can tone down the bass to have a more neutral level sound. I might dare say that after tuning, it has the potential to sound better than the flagship brother. But there’s a bit of an asterisk to that. While I did say it has the potential to sound as good or better than the flagship, the codec used for these earbuds is where there may be some unknown audible differences. On the 1000XM5, I have set the codec to LDAC. However, these earbuds do not support it and can only support AAC as the best codec. As for the ANC itself, it works well enough as earbuds. They don’t completely neutralize the surrounding sound unlike regular headphones. But it does reduce enough noise to make listening to your audio more enjoyable. Voice communication test was done via Discord and having a friend record our conversation for a short bit. Audio quality on that seems good enough but without the natural element of wind, I do not know if it’s good enough to prevent wind noise. So is there anything bad about these earbuds? It’s nitpicking and it’s just preference but I wish there were foam ear tips included to give the users options. But the really bad thing has to be the included USB cable. It’s stupidly short, a waste of materials, and pointless to include given the length. Sony has been doing this for years, even on their flagship models. All Sony is doing is adding e-waste by including a short USB cable. Yet after it’s all said and done, is it worth getting? If you’re looking for ANC earbuds on the cheap, then this is the one to get. It might be an even better value than the flagship 1000XM5 model given how good the sound is. Waiting a bit for a reliable 3rd party foam tip is also an option if you cannot tolerate the silicone ear tip. Verdict: Recommended The Good: Good sound, affordable price, has ANC The Bad: stupidly short USB cable The Ugly: the disorienting feeling of air pressure in your ears

Too big. Hurt ears. Too difficult to pair also. Returning

The earbuds fit so poorly that i couldn’t even wear them

I can’t use Siri to call someone and it always fall from my ear I already try the extra buds still not good.

The buds wont sync with my Apple phone but will sync with an android.

These are nice earbuds with a lot of cool features, most of which can only be accessed by using an app you're asked to download. There's all kinds of features for them - noise cancellation, noise passthrough, switching what bluetooth device they're connected to on the fly, an equalizer, customizing functions of certain presses - all great stuff. Unfortunately, it's all locked behind an app. Of course, the app is free, there's no ads, and it's not enormous or anything, but I'm not particularly fond of needing to open an app to access certain necessary features. That said, the sound quality on these is excellent. I wouldn't consider myself an audiophile, so forgive me if my input isn't detailed enough, but the basses are present without being overwhelming, the mids are good, although get a little drowned out. That tends to happen because it's between the bass and treble though. The treble is also good. Music, in general, sounds excellent on these. They're also very comfortable to wear. Wore them for several hours without fatigue or discomfort - a problem for me with all kinds of earbuds, including Airpods Pro. One thing I'll note is that the pairing process was a little finnicky for me. It asks you to pair it through the app, but following its instructions, my phone couldn't find them. I had to close the app and restart, and also reseat the earbuds into the case, close it, and thten reopen it, in order for them to pair. That said, the issue didn't repeat once I paired it to other devices. Battery life is pretty solid. Not bad, not amazing. A little lower than I would have expected, perhaps. It dropped about 50% after a couple hours of usage. One final thing - the case feels cheap. The lid is plasticky, thin, and light. Not a big deal, but yeah, it immediately stood out to me. Overall, these are lovely earbuds, with a lot of excellent features. A few quirks, a few corners cut, but none where it matters most, in my opinion. Would definitely recommend these.

Uncomfortable on your ear. Also very delicate-you touch and the music pauses.