Customer Ratings & Reviews

Hi MarthaT,

It is truly wonderful to know that your gift has been such a success! We are glad to hear that the WF-C710N is providing a seamless and enjoyable listening experience. We take great pride in creating products that are intuitive and reliable enough to be the perfect gift for any occasion, and we're so glad to hear that these earbuds are performing well for their new owner.

Thank you for trusting Sony.

Regards,
Dominick

Hi LuannN!
Thank you for your feedback. We are thrilled to hear that the WF-C710N earbuds are effectively eliminating background noise and providing clear, crisp voice quality!

Thanks for choosing Sony!
Best regards,
Estefany

Hi Devb,

It is great to hear that you are finding so much value in your WF-C710N earbuds! We worked hard to pack high-end features—like our Digital Sound Enhancement Engine (DSEE) and reliable Noise Sensor technology—into a compact, affordable design. Knowing that you would definitely recommend them to others is the best feedback we could ask for, as we aim to make high-quality audio accessible to everyone.

Thank you for trusting Sony with your daily listening.

Regards,
Dominick

Hi Sparky,

We are thrilled to hear that you find your new earphones beautiful and that the quality is exactly what you were looking for when you want a break from your larger headphones.

The WFC710N is a fantastic choice for those on the go, offering Digital Noise Cancelling to block out unwanted background noise and an extra-long battery life of up to 15 hours so you can enjoy your music all day.

Thank you for choosing Sony.

Regards,
Dominick

Hi KevinC,
Thanks so much for reaching out and sharing your feedback. We are thrilled to hear that you're digging the style and color of the WF-C710N earbuds, but we're sorry to hear you're having trouble getting them to fit securely. Everyone's ears are a bit different, and we want to make sure you get the most out of your listening experience.
You might want to try experimenting with the different-sized earbud tips that came in the box. A different size can often make a big difference in comfort and stability.

Thanks for choosing Sony. We really appreciate your feedback.
Best regards,
Estefany

Hi TabreciaF,

We are honored to hear that the WFC710N made such a fantastic impression and that your husband was so surprised by his gift. It is wonderful to know that the performance exceeded your expectations, especially considering the value they offer. Knowing that our products can play a part in such a special moment is truly the best feedback we can receive.

Thank you for choosing Sony.

Regards,
Dominick

Hello NakaiR,

Thank you for choosing Sony!

We're excited to hear that the WF-C710N earbuds have made such a positive difference for you. It’s great to know they’ve resolved the issues you faced before and are now delivering a reliable and enjoyable experience. Thank you for recommending them—your support truly means a lot!

Best regards,
-Fred

Hi Zchameleon,

We are thrilled to hear that you love your WF-C710N earbuds so much that you’ve already picked up a backup pair! It is wonderful to know that the Glass Blue color and the convenient locker pickup at Best Buy made the experience even better for you. We appreciate your loyalty to Sony and are glad these earbuds are working out so well for your daily needs. Thanks for choosing Sony.

Best regards, Eliab

HI TyshaunJ,

We appreciate you choosing the WF-C710N earbuds and are glad they are a solid replacement for your previous pair. We specifically designed the Sony Headphones Connect app to give you deep customization, so we are thrilled you're enjoying those features! Regarding the battery life, please ensure the noise-canceling (ANC) is set to your preferred mode in the app, as constantly running ANC can impact battery performance. If you continue to notice unexpected battery drain, please make sure your firmware is updated through the app. Thanks for choosing Sony.

Best regards, Eliab

Hi PeggysT,

We are sorry to hear that the fit of the WF-C710N Truly Wireless Noise-Canceling Earbuds was not suitable for your ears, leading to a return. Comfort and a secure fit are essential for the best audio experience, and we understand if the size of this specific model didn't meet your needs. We encourage you to explore other Sony true wireless models, such as the WF-1000XM5, which come with different tip materials and are engineered for various ear shapes, to find a set that provides a larger and more secure fit.

Thanks for choosing Sony.

Best regards, Eliab

Hi Monty,

Thanks for the review. We are glad you were able to enjoy the amazing sound quality from Sony's Earbuds. Although, we appreciate you taking the time to share your feedback. Rest assured, we will forward your comments to our dedicated Sony team for their review as we continue to work diligently to improve our products.

Thanks for considering Sony products, Have a nice day,
-DiegoV

Hi Mx785,

It is truly wonderful to know that you scored such a fantastic deal on your new earbuds! We are delighted that you chose to use your gift cards to experience the high-quality sound and noise-canceling capabilities of the WF-C710N. It’s always a win when you can pair great value with a premium listening experience.

Thank you for trusting Sony.

Best regards,
Dominick

Hello Henderson,

Thank you for choosing Sony!

We're elated to hear that you appreciate the performance and sweat resistance of the WFC710N earbuds. Your recognition of their quality means a lot to us, especially as we strive to deliver products that enhance your experience. Thank you for sharing your thoughtful feedback—it truly encourages us to keep delivering great value.

Best regards,
-Fred