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Customer reviews

Rating 4.3 out of 5 stars with 428 reviews

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Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

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85%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 428 reviews
  • Rated 4 out of 5 stars

    So Far so Good!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far quality is great for the price. This specific item wasn’t on display and I appreciate the gentleman that did the extra research to compare and contrast making my decision easier

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Switched from JBL to Sony

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the JBL endurancePeak 3's and had nothing but issues. But after I switched to Sony those issues went away. I highly recommend these earbuds

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello NakaiR,

      Thank you for choosing Sony!

      We're excited to hear that the WF-C710N earbuds have made such a positive difference for you. It’s great to know they’ve resolved the issues you faced before and are now delivering a reliable and enjoyable experience. Thank you for recommending them—your support truly means a lot!

      Best regards,
      -Fred Sony_US

  • Rated 5 out of 5 stars

    Sony and Best Buy for the win.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this item so much that i bought a second pair as backup. Using locker pickup made it even easier.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Zchameleon,

      We are thrilled to hear that you love your WF-C710N earbuds so much that you’ve already picked up a backup pair! It is wonderful to know that the Glass Blue color and the convenient locker pickup at Best Buy made the experience even better for you. We appreciate your loyalty to Sony and are glad these earbuds are working out so well for your daily needs. Thanks for choosing Sony.

      Best regards, Eliab Sony_US

  • Rated 4 out of 5 stars

    Sony Ear Pods

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I returned these ear buds as they weren't large for my ears.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi PeggysT,

      We are sorry to hear that the fit of the WF-C710N Truly Wireless Noise-Canceling Earbuds was not suitable for your ears, leading to a return. Comfort and a secure fit are essential for the best audio experience, and we understand if the size of this specific model didn't meet your needs. We encourage you to explore other Sony true wireless models, such as the WF-1000XM5, which come with different tip materials and are engineered for various ear shapes, to find a set that provides a larger and more secure fit.

      Thanks for choosing Sony.

      Best regards, Eliab Sony_US

  • Rated 5 out of 5 stars

    Great juy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these on sale with gift cards. Extra great deal for Sony.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Mx785,

      It is truly wonderful to know that you scored such a fantastic deal on your new earbuds! We are delighted that you chose to use your gift cards to experience the high-quality sound and noise-canceling capabilities of the WF-C710N. It’s always a win when you can pair great value with a premium listening experience.

      Thank you for trusting Sony.

      Best regards,
      Dominick Sony_US

  • Rated 5 out of 5 stars

    Solid

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got these to replace my pros, solid all around. They come with an app that allows the to operate like an apple ecosystem AirPod. Battery life is slightly less good.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      HI TyshaunJ,

      We appreciate you choosing the WF-C710N earbuds and are glad they are a solid replacement for your previous pair. We specifically designed the Sony Headphones Connect app to give you deep customization, so we are thrilled you're enjoying those features! Regarding the battery life, please ensure the noise-canceling (ANC) is set to your preferred mode in the app, as constantly running ANC can impact battery performance. If you continue to notice unexpected battery drain, please make sure your firmware is updated through the app. Thanks for choosing Sony.

      Best regards, Eliab sony-global

  • Rated 4 out of 5 stars

    Good for listening

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sonya earbuds are good when watching videos and listening. I had a hard time getting the noise canceling to work. I have taken back to store

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Monty,

      Thanks for the review. We are glad you were able to enjoy the amazing sound quality from Sony's Earbuds. Although, we appreciate you taking the time to share your feedback. Rest assured, we will forward your comments to our dedicated Sony team for their review as we continue to work diligently to improve our products.

      Thanks for considering Sony products, Have a nice day,
      -DiegoV Sony_US

  • Rated 4 out of 5 stars

    I wish the had more options

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish they had more options in store...i got these because that's all they had in store

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Wonderful Earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good but pricey. Works well, and can handle sweat. Great overall

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Henderson,

      Thank you for choosing Sony!

      We're elated to hear that you appreciate the performance and sweat resistance of the WFC710N earbuds. Your recognition of their quality means a lot to us, especially as we strive to deliver products that enhance your experience. Thank you for sharing your thoughtful feedback—it truly encourages us to keep delivering great value.

      Best regards,
      -Fred Sony_US

  • Rated 5 out of 5 stars

    Present for christmas

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure how they will be because it is a christmas present. The person at best buy was a big help

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good but not great for me.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Some really good sounding earbuds! My only problem was they fit. They moved too much for my liking. Work keeps me moving and they did not work out. Still would like to get with the foam tips like the big brother type. Still not a bad product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Earbuds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Performance on these earbuds is great, happy with this purchase

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the review, MiguelC!

      We’re pleased to hear that you are happy with your purchase. It is great to know that the performance of the WF-C710N is meeting your expectations.

      Thank you for choosing Sony!

      Best regards,

      Gus, Sony Social Media Team Sony_US

  • Rated 4 out of 5 stars

    Better than samsung headphones but still has issue

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better than samsung headphones but still the case doesn't keep a decent carge like samsung and had issues with only one headphone connecting

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Earbuds

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well. Once set to go, there was no problem with them.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the review, Bashful!

      We are so pleased to hear that your WF-C710N earbuds are working well for you. It's great to know that once you had them set up, you haven't had any problems.

      Thank you again for choosing Sony!

      Best regards, Gus, Sony Social Media Team Sony_US

  • Pros mentioned:
    Battery life, Comfort, Sound quality
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Great Sounding and Well-Designed Earbuds!

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Sony WF-C710N Truly Wireless Noise-Canceling Earbuds are well-designed, with nice features and great sound. Following are my observations after testing them out for the past few days: - The earbuds come in a nice, compact case. The earbuds last up to 8.5 hours on a full charge, but the case provides another 21.5 hours of charging. The case has LED lights to let you know the charge status. - You can use a QR Code to take you to the Sony App to download. Setup and operating instructions are found in the App. Setup is easy as the App prompts you through the steps and functions. They paired to my phone right away via Bluetooth. - In the box, you get the earbuds, case, charging cord, small and large earbud tips, a quick setup guide and instructions. - I switched to the smallest tips. I often struggle with earbuds, as I have small ears and ear canals, but these fit great with the small tips on. They are snug and will not fall out during normal activity. I have found them comfortable to wear, all day long. - Using simple taps to one ear or the other, you can control the earbuds. With the taps, you can turn on and off the noise-canceling feature, answer/end/ignore phone calls, increase/decrease volume, play/pause/start music, skip forward or backwards, and activate the voice assistant. - The noise canceling feature works great and truly block out the ambient noise around you when you want to focus on a call, music or whatever you are listening to. When I wear them at work, I turn off the noise-canceling feature, as it allows me to listen to music, but still be able to hear if a co-worker is talking to me. - These earbuds work great for phone calls. I can hear the caller and the people I've called can also hear me loud and clear. Likewise, they also work well for video-conferencing. - You can choose to wear one or both earbuds. The features still work with a single earbud in. - My music all sounds great with these earbuds! I have tested them out on a wide variety of music across multiple genres, and it all sounds great, clear and has no distortion, even when I turn the volume up. I get a much better bass response with these than with other earbuds I've tried in the past. - The App is very useful to adjust various settings and you can control the earbuds though the App also, if you prefer that. I like the Equalizer function, and the ability to select from presets or go in and customize the EQ settings myself. Over all, the Sony WF-C710N Earbuds are great and will work well for me, whether for work, home or travel.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are nice, but they do cut out once in a while.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JerreneW,

      We're so glad to hear that you’re enjoying your Sony earbuds and thank you for sharing your 4-star rating! The WFC710N pairs clear sound and comfortable design for everyday listening, and it’s great to know you’re pleased with them overall. If you notice occasional audio cut-outs, checking for Bluetooth interference or making sure your earbuds are within range can sometimes help improve the experience; Also, making sure that the device is up to the latest firmware update can help! You can check that information in the Sony Sound Connect app.

      Thank you for choosing Sony—wishing you a wonderful day!
      DiegoV. Sony_US

  • Rated 5 out of 5 stars

    Very recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and a better option compared to the higher price ear buds

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the review, ThomasH!

      We’re glad to hear your WF-C710N earbuds are working great. It’s rewarding to know you find them to be a high-quality, high-value alternative to more expensive options!

      Best regards,

      Gus, Sony Social Media Team sony-global

  • Rated 5 out of 5 stars

    Ear buds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Make a great gift for any age makes time relaxing for all

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the review, GarySmickey1!

      We are so happy to hear that the WF-C710N is helping everyone stay relaxed. Its lightweight design and noise-canceling technology are perfect for finding that "quiet moment" anywhere you go.

      Thank you for choosing Sony!

      Best regards, Gus, Sony Social Media Team sony-global

  • Rated 5 out of 5 stars

    New buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work great very clear and a great value nice colors as well

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DawnB,

      We are pleased to hear that you are enjoying the clarity, value, and color of your new earbuds! We strive to combine style with high-quality performance, and it's great to know we hit the mark for you. Thanks for choosing Sony.

      Best regards, Eliab Sony_US

  • Rated 5 out of 5 stars

    Great Sound

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality is one package. The headphone really do a great job of canceling out sound.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello ParadiseB,

      Thank you for choosing Sony!

      We're excited to hear that the WFC710N earbuds are delivering great quality and effective sound cancellation all in one package. Your feedback highlights the care we put into creating an immersive listening experience, and we truly appreciate you sharing your thoughts with us.

      Best regards,
      -Fred Sony_US