Customer Ratings & Reviews
- Model:
- WFC710N/B
- |
- SKU:
- 11885308
Customer reviews
Rating 4.3 out of 5 stars with 428 reviews
(428 customer reviews)Rating by feature
- Sound Quality4.5
Rating 4.5 out of 5 stars
- Battery Life4.5
Rating 4.5 out of 5 stars
- Connectivity4.5
Rating 4.5 out of 5 stars
Rated 1 out of 5 stars
Bad quality and noise cancellation
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Personally not for me the case quality is very poor and there not exactly bluetooth either you have to use a very laggy app to connect them every time its very annoying and the noise cancellation was pretty much not even noticeable I returned them and bought some Beats Studio Buds there only 10$ more but there case quality is better noise cancellation is better and they connect to your iPhone like AirPods do even pops up the connection screen when you open the case nearby.
This review is from Sony - WF-C710N Truly Wireless Noise Cancelling Earbuds - Black
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Juniorlolzz,
Thank you for sharing your honest feedback with us. We’re sorry to hear that the Sony WF-C710N wasn't the right fit for you regarding the case feel and the connection process.
We truly value these details, as they help us understand how our users interact with our products and apps. Please be assured that we will share your comments about the noise cancellation and the pairing experience with our team for their review.
We are glad to hear you found a solution that works well for your daily routine. Thank you again for giving Sony a try!
Regards,
Dominick
Rated 3 out of 5 stars
Sony wf710
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The ear buds are decent on the spectrum. For the price they are 5 stars on headphones in general they are 3 stars.
This review is from Sony - WF-C710N Truly Wireless Noise Cancelling Earbuds - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DansoW, we sincerely apologize that the WF-C710N earbuds didn't completely fulfill your expectations and we truly appreciate your candid feedback.
It's valuable to hear your perspective on their performance relative to both their price point and the broader headphone market. We're constantly striving to enhance our products and your comments will definitely be taken into consideration as we continue to innovate.
Thank you for being a valued Sony customer and for sharing your thoughts with us.
Sincerely,
Estefany
Rated 2 out of 5 stars
Not a good replacement for Sony Linkbuds S
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not great. Sound quality is not as good as the Sony Linkbuds S I had prior to these. They are also bigger and don’t fit as comfortably in my ear.
This review is from Sony - WF-C710N Truly Wireless Noise Cancelling Earbuds - Glass Blue
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hello StevenP,
Thank you for considering Sony products.
We apologize for the inconvenience you are experiencing with the sound quality and fit of your new WFC710N earbuds compared to your previous Sony Linkbuds S. To enhance both comfort and audio performance, we recommend trying the various ear tips provided with your unit to determine the most suitable fit for your ears. Ensuring proper wear is also crucial for optimal results.
For detailed guidance, please refer to this Sony article on correct usage: https://helpguide.sony.net/mdr/2986/v1/en/contents/TP1001824068.html?search=wear
If you need further assistance, please don’t hesitate to reach out to our support team at:
https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=headphones
Best regards,
-Fred
Rated 2 out of 5 stars
Great music buds
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound great playing music but I purchased for the noise cancelling and phone calls at work. Problem is I can barely hear people on the other line. First few uses I had to remove because unable to hear other person.
This review is from Sony - WF-C710N Truly Wireless Noise Cancelling Earbuds - Black
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi there,
Thanks for reaching out. We're sorry to hear you're having trouble with the call volume on your WF-C710N earbuds. We're here to help and would be happy to provide some troubleshooting steps to get this resolved.
-Connect your earbuds to the Sony | Sound Connect app on your phone to see if there are any available firmware updates.
-Reset the earbuds: Set the headset units into the charging case and leave the charging case lid open. Press and hold the reset button on the back of the charging case for about 20 seconds or more. After about 15 seconds, the indicator on the charging case flashes in orange for about 5 seconds. Check that the indicator turns off and then release your finger.
We also suggest you take a look at this link for more detailed troubleshooting steps you can try: https://www.sony.com/electronics/support/articles/00353071
If none of that works, we recommend reaching out to our support team for additional assistance at https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=headphones
Thanks for considering Sony products and for letting us know about this issue.
Sincerely,
Estefany
Rated 3 out of 5 stars
Ok i guess
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sound decent but are uncomfortable for me at least.
This review is from Sony - WF-C710N Truly Wireless Noise Cancelling Earbuds - Black
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Joey, thank you for taking the time to share your feedback. We're glad to hear you found the sound quality decent, but we're sorry to learn that the fit hasn't been comfortable for you.
Comfort can definitely vary from person to person, and if you haven't already, we recommend trying the different ear tip sizes included in the box—sometimes just the right fit can make a big difference in both comfort and sound isolation.
We truly appreciate your honest feedback and will make sure to share your comments with our team as we continue to improve our products. Thank you for considering Sony! Best regards, -Dominick
Rated 3 out of 5 stars
Sony Headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They are ok. Do I feel they could be better? Yes and I hate they won’t stay in my ear.
This review is from Sony - WF-C710N Truly Wireless Noise Cancelling Earbuds - Black
No, I would not recommend this to a friend- Cons mentioned:Weight
Rated 1 out of 5 stars
Overpriced
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Battery life is poor. I have big ears but these are just huge and heavy. ANC leaves a lot to be desired. I would be okay with them if the were half the 130 price.
This review is from Sony - WF-C710N Truly Wireless Noise Cancelling Earbuds - Black
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi JoseZ, thank you for your review.
We are so sorry to hear you're not fully satisfied with your WF-C710N headphones. This is not the experience we aim to deliver.
We understand your feedback regarding the fit and weight, as comfort can be a very personal preference. We also apologize for your disappointment with the battery life and the ANC performance. For the noise canceling, we recommend checking the Sony | Headphones Connect app to ensure the feature is active and not set to Ambient Sound Mode.
We want to help you get the best experience possible. If you continue to have issues with the battery or ANC, we suggest getting in touch with our product support team. They can provide troubleshooting tips and further assistance. You can find contact options at the link below:
https://us.esupport.sony.com/support/s/support-contact?category=headphones
Thank you again for your valuable feedback, including your comments on the price. We will be sure to share it with our product development team.
Best regards,
Gus, Sony North America Customer Support
Rated 2 out of 5 stars
Just ok
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound quality ain’t all that. Also when its cold outside, they cut out from time to time. The noise canceling sucks too.
This review is from Sony - WF-C710N Truly Wireless Noise Cancelling Earbuds - Glass Blue
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Thank you for sharing your feedback, MarTay.
We are very sorry to hear about the disappointing experience you are having with your WF-C710N earbuds, specifically regarding the sound quality, the intermittent cutouts in cold weather, and the performance of the noise canceling. This is certainly not the reliable audio experience we intend to deliver.
We would like to help you improve your experience:
Noise Canceling: The WF-C710N model uses Digital Noise Canceling. To get the best performance, ensuring you are using the correct size earbud tips (to create a perfect seal) is crucial. Also, check the Sony | Headphones Connect app to make sure the Noise Canceling feature is activated and not set to Ambient Sound mode.
Audio Cutouts: Intermittent audio can often be related to Bluetooth interference or connection stability, which can sometimes be affected by external factors like temperature. Please ensure the earbuds have the latest firmware update via the app, as these updates often improve connection stability and overall performance.
We want to help you resolve these issues so you can enjoy the reliable performance you expect from Sony. Please contact our support team directly at https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=headphones. Our specialists can guide you through specific troubleshooting steps, which may include performing a reset or checking your fit, to significantly improve your sound and stability.
We regret that the WF-C710N hasn't met your expectations in this instance, and we appreciate you bringing this to our attention and thank you for choosing Sony.
Best regards, Gus, Sony Social Media Team
Rated 2 out of 5 stars
Fall out
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They constantly fall out, even with the largest plugs on. The design
This review is from Sony - WF-C710N Truly Wireless Noise Cancelling Earbuds - Black
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hello Rodney,
Thank you for considering Sony products.
We sincerely apologize for the inconvenience you’ve experienced with the WF-C710N earbuds not staying securely in your ears, even with the largest earbud tips. Your comfort and enjoyment are very important to us.
To help improve the fit and ensure a more secure and comfortable experience, please try these steps:
Adjust the Earbud Position: Insert the earbuds and gently rotate them until the headphone section sits horizontally in your ear. This often helps achieve a better, more stable fit.
Ensure Proper Installation: When attaching the earbud tips, make sure they are fitted straight and not at an angle. Proper alignment can prevent detachment and keep the earbuds securely in place.
For more detailed instructions on wearing the earbuds comfortably, please visit:
https://helpguide.sony.net/mdr/2986/v1/en/contents/TP1001824068.html?search=wearing
If these suggestions don’t fully resolve the issue, please don’t hesitate to contact our customer support team. They are ready to offer personalized assistance and explore further solutions to enhance your experience.
You can find all contact options and helpful resources here:
https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=headphones
Best regards,
-Fred
- Pros mentioned:Fit, Sound quality
Rated 4 out of 5 stars
Affordable ANC Earbuds
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sony’s latest affordable earbuds with ANC is here and it’s the successor to the previous model that came before it. While I do not have a direct comparison between those two, what I can compare is whether this is a cheaper alternative to their flagship 1000XM5 earbuds. There are two included pairs of ear tips to ensure the best fit for your ears. As I have small ears, I have opted to use the smaller size tips in order to give these buds a test run. However, as a personal preference, I felt using the silicone ear tips to be a tad uncomfortable and disorienting. The strange feeling of plugging the ears that is akin to feeling a difference in air pressure is something I cannot get used to. It’s probably one of the reasons why I have preferred regular headphones or earbuds with a foam tip. The earbud design is unremarkable to be honest. There’s nothing that stands out other than its matte surface, a world of difference between it and the flagship 1000XM5 which has a glossy/smooth finish. It makes taking out the buds from its case easier than a gloss/smooth finish. Controls are touch sensitive and their functions can be customized using the Sound Connect app. I run a personal curated playlist of music songs to test out new earbuds and headphones. From the short times that I’ve listened through these earbuds, I find that the sound is quite good. While it does lean in on the bass for that extra low frequency punch, it isn’t to the level where it’s detrimental to the listening experience. With a bit of tuning with the EQ, you can tone down the bass to have a more neutral level sound. I might dare say that after tuning, it has the potential to sound better than the flagship brother. But there’s a bit of an asterisk to that. While I did say it has the potential to sound as good or better than the flagship, the codec used for these earbuds is where there may be some unknown audible differences. On the 1000XM5, I have set the codec to LDAC. However, these earbuds do not support it and can only support AAC as the best codec. As for the ANC itself, it works well enough as earbuds. They don’t completely neutralize the surrounding sound unlike regular headphones. But it does reduce enough noise to make listening to your audio more enjoyable. Voice communication test was done via Discord and having a friend record our conversation for a short bit. Audio quality on that seems good enough but without the natural element of wind, I do not know if it’s good enough to prevent wind noise. So is there anything bad about these earbuds? It’s nitpicking and it’s just preference but I wish there were foam ear tips included to give the users options. But the really bad thing has to be the included USB cable. It’s stupidly short, a waste of materials, and pointless to include given the length. Sony has been doing this for years, even on their flagship models. All Sony is doing is adding e-waste by including a short USB cable. Yet after it’s all said and done, is it worth getting? If you’re looking for ANC earbuds on the cheap, then this is the one to get. It might be an even better value than the flagship 1000XM5 model given how good the sound is. Waiting a bit for a reliable 3rd party foam tip is also an option if you cannot tolerate the silicone ear tip. Verdict: Recommended The Good: Good sound, affordable price, has ANC The Bad: stupidly short USB cable The Ugly: the disorienting feeling of air pressure in your ears
This review is from Sony - WF-C710N Truly Wireless Noise Cancelling Earbuds - Black
I would recommend this to a friend Rated 2 out of 5 stars
Not the experience expected
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound quality not a good as expected and the shape of the ear buds are awkward in the ear.
This review is from Sony - WF-C710N Truly Wireless Noise Cancelling Earbuds - Glass Blue
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hello JoiH,
Thank you for considering Sony products.
We regret that the WF-C710N earbuds have not provided the sound quality you anticipated and that the earbud shape feels uncomfortable. We sincerely apologize for any inconvenience this may have caused, as we understand how important both audio performance and a comfortable fit are. Please rest assured that we will share your feedback regarding the earbud shape and fit with our product development team for further review.
To enhance your listening experience, we recommend trying the equalizer feature in the Sony | Headphones Connect app, which allows you to customize the sound to your preference.
You can find detailed instructions here: https://www.sony.com/electronics/support/articles/00286844.
If you continue to experience issues, please don’t hesitate to contact our dedicated support team for advanced troubleshooting. You can find all contact options and resources here: https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=headphones.
Thank you for your patience and understanding.
Best regards,
-Fred
Rated 1 out of 5 stars
These suck
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Constantly changes from noise-cancelling to ambient noise on it's own. I've gone thru the settings, I've selected the appropriate settings but nothing changes. Infuriating and i wish i could return
This review is from Sony - WF-C710N Truly Wireless Noise Cancelling Earbuds - Glass Blue
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi DustinLee,
We are sorry to hear about the issue you are experiencing with your WF-C710N headphones constantly switching between Noise Cancelling and Ambient Sound. We understand this is frustrating, especially after adjusting the settings.
This behavior can often be resolved with a simple reset or update. Please try the following steps:
1. Check for Updates: Ensure your headphones are running the latest software by connecting them to the Sony Headphones Connect app on your phone.
2. Reset the Headphones: If the issue continues, please try resetting the headphones following this guide:
3. Initialize (Factory Settings): If the reset does not help, please try initializing the headphones to restore their factory settings using this guide: https://helpguide.sony.net/mdr/2986/v1/en/contents/TP1001829717.html
If the problem persists after performing these steps, please contact our dedicated technical team for further assistance:
https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=headphones
Thank you for considering Sony!
Regards,
Dominick
- Pros mentioned:Battery life, Comfort, Sound quality
Rated 5 out of 5 stars
Amazing Sound, Noise Canceling, and Bass
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sony has been one of the top producers of noise canceling earphones and earbuds for several years now, pushing the envelope on what is possible. I’m very impressed with the noise canceling capabilities of these earbuds and the quality of sound is the best I’ve ever heard in earbuds. Design The pill box charging case that these come is small and light weight. Easily fits in a pocket or backpack zipper. It has a matt feel which provides a bit of grip, so it doesn’t feel like a bar of soap ready to slip from your hands any moment. The lid opens easily, and the earbuds are magnetically held in place. The earbuds themselves fit very nicely in the ear, slightly sliding into the ear canal, which helps old it in place. The body of the earbuds fit nicely in the ear, comfortable to wear for hours. There are capacitive areas on each of the earbuds for controlling volume, play, pause, forward, back, hang up, answer and noise canceling. It’ll take some getting used to what all functions do what, while each earbud share some functions, they also have unique functions. For example, the left is for volume down, the right for volume up. The right controls pause and play while the left controls noise canceling mode (ambient or on). I think the white looks good and looks good in the ear. It’s very obvious you’re wearing them, but they don’t stick out too far and have a very clean design language not needing buttons with the capacitive area. The capacitive area for me has been a learning curve as well. The area you interact with angles slightly down either due to the desing or the shape of my ear. Either way, it’s just a bit un-natural for me and has taken a bit to get used to. Sound Sony makes great sounding products. They’ve been doing it a long time and have only gotten better over the years. I’m very surprised at how much bass they’ve managed to get into these. I’m sure there’s some sort of engineering trickery that’s making it work but I don’t care, they sound fantastic. On top of having a wide sound stage and great bass, they also have an app that allows you to create custom sound profiles using an equalizer. It is astonishing to me how many companies make sound products but don’t provide an EQ to allow for individuals to adjust to their preference. While Sony doesn’t provide a full EQ, they do give you 5 points of adjustment and a bass slider along with several presets. Well, if you thought the focus was all about the sound, well they spent some time on the noise canceling too. The WH1000XM series, also from Sony, set the bar for the industry on noise canceling and it just took off from there. My first day using these, on at least 3 occasions, I had someone step into my office, completely unnoticed while I was working, and even spoke to me, and I never heard them. This is exactly what I want when I’m looking for 100% noise canceling. As I’m sitting outside, typing this review, listening to music, there’s a steady wind coming in from my left. The occasional gust might pick up some static but it’s easily drowning out the noise from the new house they’re building up the road, cars coming down the street. It’s not perfect however, as I could hear the church bells next to my neighborhood. My guess is they’re faint enough the microphones aren’t picking them up and I can still hear through the earbuds. Sound Connect App A lot of your settings and features will be done through the sound connect app. Along with controlling the headphones, you can adjust the active noise canceling. There is a slider that you can move to reach your preferred amount of noise canceling so if you still want to have some awareness but make it less distracting, you have the ability to find that balance for your environment. If you have an active day and have different preferences based on where you’re at or the amount of noise, there’s adaptive sound control. You can adjust for when you’re sitting, walking, running or in a vehicle on how much noise canceling you want. You can also register locations for noise canceling or adaptive sound. If you prefer noise canceling at home but ambient sound at the office, you can set locations and they will adjust accordingly. Other features that are nice is sound quality versus sound connection prioritization. The ability to connect to multiple devices and switch based on which one is playing music or sound. It was a little clunky when both were playing at the same time but if I paused one and immediately played the other, it was seamless. You’re not locked into what the capacitive buttons do, those can be changed in the app as well. Other Thoughts Some additional positives and negatives. You get a few different sized ear tips in the box along with a charge cable. Battery life has been great. I’ve been using on and off for a few days and I’ve only charged once. I don’t have a run time, but they advertise 30 hours of run time between the headphones and the case and I’m not doubting that. There’s a quick access feature that can launch your music app just by using a tapping gesture, but this appears to be limited to Spotify and amazon music, neither of which I use. The lid and hinge on the case doesn’t seem like it’ll be very durable as it’s all plastic design seems like a drop too hard, and you’ll be left with a crack. I hope I’m wrong here, but it remains to be seen. I also find if you have noise canceling set to still and ambient set to walking, the tone that’s played shifting between the two can be distracting when listening to music or talking on the phone. If there’s a way to turn it off, I haven’t found it yet or it isn’t obvious. If I had one gripe, it’s they could improve how my voice sounds in my own head when I’m talking with someone with these in. While it does great at passing through natural sounds in the environment, I feel like I’m talking underwater and way too loudly when I’m talking with someone. If they could recreate how your voice sounds naturally talking without headphones in, these would be flawless. If I could take off a half star, I would, but I feel like everything else it does is so great, I can’t give it 4 stars for this alone. These are fantastic and easily recommended to anyone looking for noise canceling earbuds. Earbuds reviews are always subjective but for me these look great, feel great, sound fantastic. They’re easy to use and carry around. Easy to recommend.
This review is from Sony - WF-C710N Truly Wireless Noise Cancelling Earbuds - Black
I would recommend this to a friend Rated 2 out of 5 stars
I dont like touch
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I prefer the button to the touch..................
This review is from Sony - WF-C710N Truly Wireless Noise Cancelling Earbuds - Glass Blue
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi MichaelH,
We appreciate you taking the time to share your thoughts on the WF-C710N design.
We're sorry to hear that the touch controls on this model weren't your preferred method, but please know we've definitely noted this feedback about bringing back a more tactile button design.
Thanks for considering Sony and for your feedback.
Best regards,
Estefany
- Pros mentioned:Battery life, Comfort, Sound quality
Rated 5 out of 5 stars
An Awesome Set of Earbuds!!
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Sony WF-C710N Truly Wireless Noise-Canceling Earbuds are an impressive set of headphones, and offer a great value for the features offered. During my time testing them, I was amazed at how much technology is packed into such small packages, and the overall quality of every aspect of the product. Despite their affordable price tag, these earbuds sound, look, and feel anything but "cheap." The materials used in the construction of the charging case and earbuds themselves feel premium, well-built, and durable. Also included is a USB-C charging cable, and 2 more sets of swappable ear tips (for a total of 3 sets). Like many modern wireless earbuds, the Sony WF-C710N’s charge in their handy carrying case, which can be charged via its own USB-C port. Sony states that you can expect to get a little over 8 hours of playtime with the earbuds, and around 21 hours in the case. While I did not time my usage, these figures seem extremely accurate, as I was pretty blown away by how long I could listen to music before I needed to place these in the case. Comfort is also great with the Sony WF-C710N earbuds. I’m not a huge user of earbud type headphones, but I found these to be comfy, with a good selection of removable ear tips to get the right fit. As for the sound quality, Sony really knows how to make good-sounding headphones, and these are no exception. The bass is powerful yet not overwhelming, the midrange is present and vibrant, and the high end is clear, yet not fatiguing after long listening sessions. To my ear, these definitely sport a warmer, more “V” shaped sound profile, but that means music, movies, and content will typically sound fun and engaging. I’ve been impressed with how much detail can be heard, even though these are not a reference pair of studio headphones. These also get very loud for a set of Bluetooth headphones, which is great for when you really want to blast your tunes. Even at high volumes, the sound quality remains impressive, with little to no distortion, and powerful bass that you can feel. The Bluetooth pairing set up was a little bit tricky, but after some troubleshooting, I was able to get it working flawlessly. I wanted to first pair the earbuds with my iPhone 15 Plus, and that was a breeze. Sony recommend you download their app, but I found that it wasn't totally necessary just to get Bluetooth paired. Then, I wanted to make my iPad Air the second device linked; for some reason, I had to work at this connection process. After about 10 minutes of work, the earbuds are linked to both devices and operate perfectly. It’s as simple as taking the earbuds out of the case and placing them in my ears- you hear a tone, and they are up and running with your device. It’s honestly one of the smoothest Bluetooth experiences ever for me, and very nice to not have to click any buttons on my phone, or manually swap when moving from my iPhone to iPad. Noise cancellation works pretty well with these earbuds, though I typically used to app to disable this feature due to my own personal preference. You can also tap either earbud to control various aspects of the user experience, like playback, volume, and answering calls. The mic quality seemed great when I took calls, as no one ever complained about being unable to hear me. The Sony app is useful for controlling earbud features on your mobile device, but if for some reason you don’t have it, I don’t think it will matter. The box states that these will work for both Apple and Android devices, but I can’t speak to Android functionality as I only was able to test with Apple products. There are many options for Bluetooth earbuds when you decide to shop for a new pair. Sony has been able to create a set that stands out from the crowd due to their amazing and useful features, all wrapped up in an attractive and very affordable package. If you’re searching for a pair of high-quality headphones, the Sony WF-C710N Truly Wireless Noise-Canceling Earbuds should be at the top of your list! Final Score: 5 Stars!!
This review is from Sony - WF-C710N Truly Wireless Noise Cancelling Earbuds - Black
I would recommend this to a friend Rated 1 out of 5 stars
Cheap
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sony sound, and quality was Cheap. I switched to the Apple AirPods Pro 3’s and they have been the best I ever are had.
This review is from Sony - WF-C710N Truly Wireless Noise Cancelling Earbuds - Black
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Thank you for sharing your feedback, DavidA.
We are sorry to hear that the WF-C710N didn't meet your expectations in terms of sound and build quality. We always strive to provide a high-quality audio experience, and we appreciate your honest input as it helps us improve our future products.
While we're disappointed these weren't the right fit for you, we thank you for giving Sony a try.
Best regards,
Gus, Sony Social Media Team
Rated 2 out of 5 stars
Fell short.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The left earbud lost its ability to turn on noise cancellation.
This review is from Sony - WF-C710N Truly Wireless Noise Cancelling Earbuds - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for reaching out and sharing your experience, OArtica.
We are so sorry to hear that the left earbud of your WFC710N has lost its ability to turn on noise cancellation. This is certainly not the reliable experience we aim to deliver, and we understand how frustrating it is when a key feature stops working.
We want to help you get this resolved. We recommend trying a simple reset of the earbuds, which can sometimes fix these types of issues. If that doesn't work, our product support team is the best resource to provide specific troubleshooting steps or further assistance. You can reach them directly for help.
Thank you again for your valuable feedback. We are committed to making this right for you.
Best regards, Gus, Sony Social Media Team
- Pros mentioned:Battery life, Fit, Sound quality
Rated 5 out of 5 stars
A gamechanger in budget earbuds
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have a bunch of earbuds in my collection and I am always looking for a good pair to listen to music on the go and not need to remember to pack my bigger over the ears. I will for the long travel times. But for the day to day and grab and go uses, this will be my go-to earbuds. The packaging is minimal and no plastic, which is awesome, but I can do without the mini charging cable. I mean were can you plug this in? Just your computer or laptop. I guess you have to include something. There are people will be asking what charger this will use if not included. For the record, it's USB C. There is no wireless charging, but you do get a nice carrying case. For me the best case to carry is the Pixel Pros case overall. But this one is a bit longer and flatter than what is on the market today. The look, reminds me of Jabras with a few add ons like ambient grills and notches on the headphone to let you know if you have the earbuds correctly inserted in your ear. For me the preinstalled earbuds fit me perfect. No issues using them out of the box. They create a great seal for music listening. On the box you do have literature, but all you need is the QR code to direct you to the Sony Sound app. I have other Sony headphones, so I already have this installed on my phone. I am using a Pixel 9 and once I charged it up and removed the buds from the case, the phone took about 10 seconds to do it's fast pairing. I then wanted to see how well it would pair to my desktop computer at home. I turned on the feature on the app and clicked to pair with another device and my computer immediately saw it and I confirmed the pairing. Super easy! When I initially use headphones, either in ear or over the ear. I normally break them in. My break in period is about a day of usage for about 2 hours straight. The next day I start another session and see if I get the same experience as before. For me the experience was joy. The joy that the sound was so good the first day, it was even better the second. I mean the bass is there. You can go super bass and these drivers can work. However, for my usage, clear bass is what I opt for and for most of the music I listen to. The app I believe is just as important than the hardware itself. Where if you have a good app to handle the aspects of sound, being presets to editing each frequency in an EQ, you just just need it. No 2 ears are the same, like a fingerprint, everyone is different. Some may not like the plastic look that brings down the premium feeling of what Sony is mostly known for, but don't really look at it that way. If the sound is there, and can handle the aspects what I listen to and do it well, it's a great headset or eabud. The ANC is amazing. I mean really really good. Better than most of my over the ears. And it can be edited with the app! Also you can kind of remap the touches on the earbuds too. But you can literally remap it to your hearts desires. You can get what you want, but it's more of a lists that cover most of the bases here. You are not assignging the presses. This is not bad, but I just wish someone told me becuase I feel like an idiot trying to press the screen with no reaction. Either way, it can be done for the most part. To me the ANC vs battery is the most important feature nowdays. This can go over 30 hours and with ANC, this can more than cover most of my traveling/trips. Would I recommend this? Heck yes! It's one of the better in ears I have used in a few years! I am glad Sony stepped up with this model. Oh and you can use one earphone too! And if you remove one ear bud when using both, it can pause for you. I say can, because the app can direct it to if you wish. A great overall package for a not so expensive price!
This review is from Sony - WF-C710N Truly Wireless Noise Cancelling Earbuds - Black
I would recommend this to a friend - Pros mentioned:Battery life, Comfort, Sound quality
Rated 4 out of 5 stars
Good fit, sound great, plagued by 3rd party probs
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones are a step in the right direction for Sony. They offer a very nice sound palette and a decent set of options for customization. The battery life and comfort go hand in hand as I was able to wear them almost all day listening to music and cleaning my house with almost no ear discomfort and no need to charge them. They didn't seem to weigh down on my ear canals at all so if it weren't for the music I would have forgotten I was wearing them. The noise cancelling is really quite good it filtered out much of what I wanted it to when it was on. The pass through technology still leaves a little to be desired however because my voice when using it still sounds muffled like I'm wearing earplugs which makes it sound out of place among the clearer sounds around me. Also there is the matter of the need for a third party app needed to connect the earbuds to the phone (I have an iPhone) and within THAT there a push toward another third party subscription "3D audio" app. Both of these things cheapen the use of the earbuds just a little bit because it makes me feel like I have to jump through extra steps to use them or purchase extra things to get the full experience with them. When It should be as easy as turning them on and connecting them to my phone. Native integration, or at least minimal app requirement would make using these so much more convenient, especially when all you want to do is put them in and jam out to your favorite tunes. because sound quality is great, battery is awesome, and the noise canceling is really good for getting in the zone. Overall quality and build for these is really good and I would recommend them.
This review is from Sony - WF-C710N Truly Wireless Noise Cancelling Earbuds - Black
I would recommend this to a friend Rated 1 out of 5 stars
Too big
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Too big, doesn’t have any features. Does not go well with apple products
This review is from Sony - WF-C710N Truly Wireless Noise Cancelling Earbuds - Glass Blue
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi MelissaE,
While the design is slightly larger to accommodate our high-capacity battery and noise-canceling hardware, these earbuds are packed with features like 360 Reality Audio and DSEE™ upscaling. They are also fully compatible with Apple products via the Sony | Headphones Connect app, which allows you to customize sound and control settings on your iPhone.
Thanks for considering Sony Products.
Best regards,
Eliab













