Customer Ratings & Reviews
- Model:
- WFC710N/B
- SKU:
- 6620461
Rating by feature
- Sound Quality
Rating 4.5 out of 5 stars
- Battery Life
Rating 4.5 out of 5 stars
- Connectivity
Rating 4.5 out of 5 stars
Customers are saying
Customers express satisfaction with the WF-C710N Truly Wireless Noise-Canceling Earbuds, particularly praising the great sound quality, more than adequate battery life, and comfortable fit for extended wear. Additional benefits include seamless wireless connectivity, a nice design, and a compact case for portability. However, some customers have expressed concerns regarding the touch control surface on the earbuds.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Sound quality
Great Sound, Loose In Ear
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound quality is great, my only complaint is that sometimes the ear buds won’t stay in my ear.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for your feedback, ChrisC.
We are glad to hear that you are enjoying the sound quality of your WF-C710N! Regarding the fit, we understand how important it is for earbuds to stay secure. If you haven't already, we recommend trying the different sizes of hybrid silicone rubber earbud tips included in the box to see which provides the most stable seal for you.
Thank you for choosing Sony and for sharing your experience!
Best regards, Gus, Sony Social Media Team
Great Sound
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I LOVE theses head buds. They sound great and the noise cancellation is fantastic. Ihsve a pair of Bose that cost $100 more and these preform just a good. I accidentally use the Sony FAR more often. Five starts
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for the fantastic review, DarylC!
We are absolutely thrilled to hear that your WF-C710N earbuds are performing just as good as the more expensive competition. Hearing that these have become your go-to pair for great sound and noise cancellation completely makes our day.
Thank you for choosing Sony and for sharing the five-star love!
Best regards,
Gus, Sony Social Media Team
- Pros mentioned:Sound quality
My buds
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent sound and functions. Easy to use...quick setup
I would recommend this to a friendBrand response from SonyListens
Posted .Hello JeffC,
Thanks for the fantastic five-stars score!
We're thrilled to hear you're enjoying the excellent sound and functions of your WF-C710N headphones, along with their easy use and quick setup.
Thanks for choosing Sony.
Sincerely,
Jenn.
Great value for the price
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphones. They are great for the price. My dog chewed up my beats fit pros and so I needed new earbuds. I tried these and the features are great. The only thing wrong with them is that there's no wing. My beats wing was nice it kept the buds in my ears. I haven't had these ones fall out yet though so maybe I don't need them.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SamR,
We are thrilled to hear that the WF-C710N has made such a positive impression, especially after your previous pair had an unfortunate run-in with your dog! We specifically designed these earbuds with an ergonomic surface design to ensure a secure and stable fit without the need for additional wings, so it is fantastic to know they are staying firmly in place for you. We are glad you’re enjoying the noise canceling and the great feature set while you rediscover your favorite music.
Thank you for choosing Sony.
Regards,
Dominick
Wireless EARBUDS
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use, reliable, small and compact case. Price was reasonable for its quality..
I would recommend this to a friendBrand response from SonyListens
Posted .Hi KennethB,
We are pleased that you find the WF-C710N reliable and easy to use. It is great to hear that the compact design and value for the price meet your needs.
Thanks for choosing Sony.
Best regards,
Eliab
- Pros mentioned:Sound quality
Good quality earbuds!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good earbuds. The noise cancellation is excellent and the sound is great, for the price.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi dshill1,
Thanks for the review about your new WF-C710N!
It is fantastic to know that the sound quality and noise cancellation are working out so well for you.
We appreciate you choosing Sony!
Best regards,
Estefany
- Pros mentioned:Sound quality
Awesome earbuds
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome earbuds, love the see through look. They sound amazing.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AnthonyC! Thank you so much for your wonderful feedback! We are delighted to hear that you love the WF-C710N earbuds and appreciate their transparent design.
These earbuds not only deliver incredible sound quality but also feature noise cancellation and a comfortable fit, making them perfect for any occasion.
Thank you for choosing Sony!
Best regards,
Estefany
- Pros mentioned:Comfort, Sound quality
Satisfied!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These ear buds fit comfortably in my ears and they sound great!
I would recommend this to a friend Great for my audiobooks
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They charge fast and work independently from each other. Sony could work on their app though. I want to set what mode the buds to work in. I don't want the buds to decide if they should be hear through, noise cancelling or off.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello ScrapCat,
Thank you for choosing Sony!
We’re excited to hear that you are enjoying the fast charging and independent connectivity of your WFC710N earbuds. We sincerely apologize for any frustration caused by the automatic mode switching, as we want you to have total control over your listening environment. To keep your earbuds in your preferred noise cancelling or ambient mode without them changing on their own, we recommend disabling the "Adaptive Sound Control" within the app. You can view the specific steps to lock in your settings here: https://helpguide.sony.net/mdr/hpc/v1/en/contents/TP0001548865.html.
Should you require further assistance, please reach out to us at: https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=headphones.
Best regards,
-Fred
- Pros mentioned:Sound quality
Stop the search, these are ‘Ideal!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.WOW! Absolutely in love! These Sony WF-C710N earbuds shocked me, and they are incredible. If you want crystal-clear sound, rich bass, and amazing noise-canceling that feels like a personal escape, stop searching because these are ideal!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Zahra,
That's absolutely wonderful feedback! We are thrilled that the WF-C710N earbuds "shocked" you with their quality, and you are absolutely in love with the crystal-clear sound, rich bass, and the incredible personal escape provided by the noise canceling!
Thanks for choosing Sony.
Best regards, Eliab
- Pros mentioned:Battery life
Ear buds
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The earbuds are okay but not great. The connection wasn’t very reliable and would cut out at times, which was frustrating. They also didn’t fit my ears well and kept falling out, even when I wasn’t moving much. On the positive side, the battery life was solid — I could use them for long periods without recharging. However, another issue was call quality: people on the other end often said they couldn’t hear me clearly. Overall, they work but have some important drawbacks that kept me from giving more than three stars.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi ClaudeL,
We are truly sorry to hear that you are experiencing connectivity, fit, and call quality issues with your WF-C710N earbuds. We aim for all our products to deliver a seamless experience, and we appreciate you letting us know about the solid battery life you’ve experienced. For the connection dropouts and call quality, the most effective step is performing a full initialization (factory reset), which resets all internal settings and deletes old pairing information. You can find the step-by-step instructions for initializing your headset here: https://helpguide.sony.net/mdr/2986/v1/en/contents/TP1001829717.html
(Note: After initializing, you must delete the WF-C710N from your device's Bluetooth list and re-pair). Additionally, please try using the different sizes of hybrid silicone rubber eartips included to achieve a more secure and comfortable fit. If these steps do not fully resolve your issues, please contact our dedicated product support team for further assistance: https://us.esupport.sony.com/support/s/support-contact?language=en_US
Thanks for choosing Sony. Best regards,
Eliab
- Pros mentioned:Sound quality
Great sound, a few nitpicks
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are hands down the best earbuds I have ever owned in terms of sound quality. I used to doubt that the audio would be that different between different earbuds, but boy was I wrong.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi mpMp,
We’re so happy we could prove those doubts wrong! It’s wonderful to hear that the sound quality has completely changed your perspective and that these are the best earbuds you’ve owned. Thanks for choosing Sony.
Best regards, Eliab
- Pros mentioned:Sound quality
My review of Sony earbuds
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound quality is great. Noise cancellation could be a little better.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi FrederickP!
We are very glad to hear that you’re enjoying the great sound quality of your WF-C710N. We appreciate your honest feedback regarding the noise cancellation as we're always looking to improve.
Thanks for choosing Sony!
Best regards,
Estefany
Earbuds review.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are excellent quality, love using them throughout the day. Good battery life, great sound, good audio mixing options. Only complaint is that occasionally when removing a single earbud audio stops completely. Otherwise, its excellent!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi IsaiahG!
Thanks so much for sharing your feedback with us.
We are thrilled to hear that you’re loving the sound quality and battery life of your WF-C710N!
Regarding the audio stopping when you remove one earbud, this is usually due to the built-in wearing detection sensor. To keep the music playing, you can simply toggle the "Pauses when headphones are taken off" setting to Off within the Sony | Sound Connect app.
Thanks for choosing Sony!
Warm regards,
Estefany
- Pros mentioned:Sound quality
Great buds
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very good sound quality noise cancelling very good it depends on ur settings u put it awesome
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JoseV,
We’re thrilled to hear you’re enjoying the sound quality and noise-canceling performance! Customizing your settings is a great way to get the most out of your earbuds.
Thanks for choosing Sony.
Best regards,
Eliab
Best headphones i ever got
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound clarity and functions are easy to use. Recommending to motorcycle riders
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BrianL,
We are thrilled to hear that you're enjoying the sound clarity and user-friendly functions of the WF-C710N! We truly appreciate you recommending them to the motorcycle community.
Thanks for choosing Sony.
Best regards,
Eliab
- Pros mentioned:Comfort, Sound quality
Earbuds
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I use them for bed, nice and comfy, loud and clear.
I would recommend this to a friend Good fit and stable in ear
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound quality is decent and granted the price it’s really good. Best part is how it holds in the ear and sits well without getting loose and fall off after few minutes. Grip and design is awesome
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MRZReviews,
We are so glad to hear that you are loving the awesome grip and design of your earbuds! It is wonderful to know they fit securely, stay comfortable, and deliver great sound quality for the price.
Thanks for choosing Sony.
Best regards,
Eliab
- Pros mentioned:Comfort
Ear buds
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not bad at all was a good gift seem to work as advertised and fit good
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BarryI,
We are elated to hear that your new WF-C710N headphones were such a successful gift! It is great to know that the comfortable fit and reliable performance are exactly what you were looking for. We aim to provide a seamless listening experience right out of the box, and we are so glad they are working perfectly for you.
Thank you for choosing Sony.
Best regards,
Dominick
- Pros mentioned:Sound quality
Sense and feel the real deal SONY
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's Sony you know they're the ones to get sound excellent they are the mid tier priced buds that will challenge everyone that won't break the bank
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for the fantastic review, Rico527!
We’re thrilled to hear that your WF-C710N earbuds are delivering that excellent sound quality without breaking the bank. It’s great to know they’re standing up to the competition! Thank you for choosing Sony!
Best regards, Gus, Sony Social Media Team