Customer Ratings & Reviews

Hi, Linda,

Thanks for the review and the 5-stars rating! We are delighted to hear how much you are enjoying your Sony Earbuds! With up to 8.5 hours on your earbuds and up to 21.5 hours in the case, enjoy all-day comfort and up to 30 hours of listening, and including Advanced Noise Canceling and Dual Noise Sensor technology, it filters exterior sound using two microphones and allows you to enjoy more of your music!

Thanks for choosing Sony, have a wonderful day!
-DiegoV

Hi Nick, thank you for taking the time to leave a review of the Sony - WFC710N! We're very glad to hear you find them an improvement over the 700 series in many ways, and we appreciate your honest feedback. We understand that touch control can take a bit of getting used to, and accidental taps can be frustrating. Fit and comfort are always a top priority, so your input on how they feel during use is very helpful for our product team. Thanks again for your feedback and for choosing Sony! Best regards, -Dominick

Hi DanielM,

We’re thrilled you love the style and noise canceling! To clarify, these earbuds feature physical buttons to prevent accidental triggers, so a deliberate press is required for the features to respond. We appreciate your feedback on the button feel as it helps us improve our future designs. Thanks for choosing Sony.

Best regards,

Eliab

Hi MATTHEWC,

We're glad to hear you're enjoying the excellent sound and impressive battery life of your Sony WF-C710N Truly Wireless Noise-Canceling Earbuds! We design our earbuds for a secure fit and optimal sound quality. For comfort, please try experimenting with the different ear tip sizes included to find the best seal for your ears.
Thanks for choosing Sony.
-Eliab

Thank you for the fantastic review, Smile123!

We’re so glad to hear that you’re loving the amazing sound and noise-canceling performance of your WF-C710N earbuds! We appreciate your feedback regarding the ear tip sizes; getting that perfect seal is so important for both comfort and sound quality, so we're happy you found a fit that works for you.

Thank you for choosing Sony!

Best regards,

Gus, Sony Social Media Team

Hi JonathanS!
Thanks for sharing your thoughts with us! It is great to hear that you are finding the noise canceling on your WF-C710N to be effective.

We appreciate your honest feedback regarding the app controls, as it helps us understand how we can make our software more user friendly for everyone.

Thank you for selecting Sony!
Best regards,
Estefany

Hi CyrusB,
Thank you for sharing your thoughtful review of the WF-C710N earbuds! We are pleased to learn you feel the sound is better than the previous model and we appreciate your feedback about the touch controls.

Thank you for putting your trust in Sony!
Best regards,
Estefany

Thank you so much for your fantastic feedback, lobasonlysimp! We're thrilled to hear that you're loving your WF-C710N earbuds and that they exceed your expectations, even compared to other premium options. We're especially glad you find the sound quality and snug fit to be standout features—our team puts a lot of effort into both the audio performance and comfort of our products. Enjoy your music and feel free to share any other experiences you have with your Sony earbuds!

Thanks for choosing us!

Best regards,
Gus
Sony Social Media Team

Thank you for the review, BestTV!

We’re glad to hear you’re enjoying the music quality on your WF-C710N, but we’re sorry about that disturbance when you hit pause.

That sound is often a slight "white noise" characteristic of the Noise Canceling or Ambient Sound modes. To see if that clears it up, try turning those features off via the Sony | Sound Connect app when you aren't using them. Also, check for any firmware updates in the app, as these often include stability fixes for audio transitions!

Thank you for choosing Sony!

Best regards,

Gus,
Sony Social Media Team

Hi IsakO,

That's excellent to hear! We're delighted that you're enjoying the Sony WF-C710N Wireless Noise-Cancelling Earbuds so much. It sounds like you're experiencing exactly what we aimed for: a fantastic balance of clear sound, comfortable fit for extended listening, and effective noise canceling to help you focus on your audio.

Thank you for your 5-star review! We're thrilled you're so happy with your WF-C710N. We appreciate you choosing Sony!

Best regards,
DiegoV

Hi, Boiler,

Thanks for the review and the 5-stars rating! We are delighted to hear how much you are loving your Sony Earbuds! It is great to hear how they have met your needs so well, and of course, you will enjoy amazing Noise Cancelling feature and Incredible Sound quality!

Thanks for choosing Sony, have an amazing day!
-DiegoV

Hi Matt,

We couldn't be happier to hear that you are enjoying the impressive sound quality and extensive battery life of your new earbuds! It is fantastic to know that the neutral sound profile and our app's EQ settings allow you to fine-tune the audio—especially the bass—to match your personal listening preferences. We appreciate your honest feedback regarding the case design, as it helps us refine our products while we continue to provide high-quality audio experiences at a great value.

Thank you for choosing Sony.

Regards,
Dominick

Hi Kelly32723,

We’re thrilled to hear you’re enjoying the sound quality and controls of your WF-C710N! While the Sony | Sound Connect app allows you to swap touch sensor presets between earbuds, we appreciate your feedback regarding more granular customization. We’ve shared your request for flexible mapping with our development team for future consideration.

Thanks for choosing Sony.

Best regards,
Eliab

Hi Cole,
Thanks for sharing your honest feedback about the WF-C710N! We are immensely pleased to hear that you find the features and sound quality to be a great value.

Regarding the fit, we recommend trying out the different sizes of earbud tips included in the box; finding the right seal can help them sit more securely and flush against your ear.

Thank you for choosing Sony!
Best regards,
Estefany