Customer Ratings & Reviews

Hi EddieB!
We are really happy to hear that these WF-C710N have been a game changer for your gym sessions!

Thanks for choosing Sony!
Best regards,
Estefany

Hi SteveO0O91! Thank you so much for your kind words. It brings us great joy to hear that you’re enjoying our WF-C710N earbuds.
With their exceptional sound quality and advanced noise-canceling capabilities, they truly elevate your listening experience.

Thank you for choosing Sony!
Best regards,
Estefany

Hi Woody,

It’s rewarding to hear that you are enjoying your purchase! While it can take a moment to get settled in with new technology, we are confident that features like our Smart Noise Sensor technology will make it worth the effort by automatically adjusting your sound to match your environment. Additionally, you’ll likely notice the incredible depth provided by our DSEE™ upscaling, which restores high-frequency detail to your music for a much richer listening experience.

Thank you for choosing Sony to be your companion in sound.

Regards,
Dominick

Hi DAVID,

That's wonderful to hear that the sound quality and noise cancellation of your WF-C710N earbuds have surpassed your expectations. We're glad you're enjoying a superior listening experience!

Thanks for choosing Sony.

Best regards,
Eliab

Thank you for sharing your detailed feedback, JYFei.

We are sorry to hear that the noise-canceling performance of your WF-C710N didn't meet your expectations in your specific environment. While our technology is designed to reduce low-frequency noise like machine humming, we understand how a partial cancellation can sometimes make other frequencies feel more noticeable.

To ensure you're getting the best results, we recommend using the Sony | Sound Connect app to check for firmware updates and using the Earbud Fitting Test to ensure a perfect seal, which is crucial for effective noise cancellation.

Thank you for choosing Sony!

Best regards, Gus, Sony Social Media Team

Hi Jimmy.

We’re glad to hear you’re finding the sound quality to be good! We focus on building durable products, and to help you get the best audio experience, we recommend using the Sony Sound Connect app to customize the Equalizer settings to your personal preference.

Thanks for choosing Sony. 

Best regards,

Eliab

Hi AndrewH,

We couldn't be happier to hear that your WF-C710N headphones are performing so well for you, especially in a loud work environment!

It is fantastic to know that our noise-canceling technology is helping you stay focused and enjoy your audio, no matter how much noise is around you. We designed these to be a reliable daily companion, and hearing that they’ve become a must-buy for you is the best feedback we could ask for.

Thank you for trusting Sony to provide the soundtrack to your workday.

Regards,
Dominick

Hi ValarieC!
Thanks so much for the feedback! We feel privileged to know that you are liking the color and that your WF-C710N earbuds are working out great for you so far.

These earbuds are designed to be lightweight and compact, making them comfortable to wear all day long. They also feature Digital Noise Canceling to help you focus on your music and a long battery life with a handy charging case, so you’re always ready to go.

We're genuinely thankful you decided on Sony!
Best regards,
Estefany

HI DMcG,

Thanks for the great feedback! We're so happy to hear you're enjoying the WF-C710N earbuds and find them comfortable for all-day listening. We designed them to be a perfect blend of comfort and great sound, and it's fantastic to know we've hit the mark. Thanks for choosing Sony. -Eliab

Hi AmyT, thank you so much for your feedback! We are truly wonderful to know that you are pleased with the WF-C710N.
These earbuds are designed to provide exceptional sound quality, ensuring you experience every note as it was meant to be heard. Their comfortable fit and durable construction make them perfect for everyday use.

Thanks for choosing Sony!
Best regards,
Estefany

Hi JamesG

We appreciate you sharing your feedback about the WF-C710N earbuds. We are sorry to hear that the Noise Canceling feature is cutting in and out while you work around loud equipment. This behavior isn't typical, as the noise canceling should remain stable once activated. We recommend checking two things: first, ensure you are using the correct size earbud tips for a tight seal, as a poor seal significantly impacts ANC performance; second, confirm that the Adaptive Sound Control feature is turned off in the Sony Headphones Connect app, as this feature automatically switches ANC modes based on your movement or environment.

Thanks for choosing Sony.

Best regards,
Eliab

Hi Gabe, thank you for the awesome 5-star review! It brings us great joy to hear you're not disappointed and that you're enjoying the versatility and long battery life of the Sony - WFC710N. These earbuds are designed to keep up with your day, offering up to 15 hours of total playtime with the case, adaptative noise canceling to help you stay focused, and a comfortable, lightweight fit for extended wear. Thanks again for choosing Sony! Best regards, -Dominick

Thank you so much for sharing your feedback, Alex! We're delighted to hear your mom is loving her new WF-C710 headphones and that you both appreciate how great they look. Stories like yours highlight the joy our products can bring to families. If your mom has any favorite features or if you have questions in the future, we'd love to hear more from you. Thank you for choosing Sony to help create special moments!

Best regards,
Gus
Sony Social Media Team

Hi KirkW,

We could not be more pleased to hear that you are finding your WF-C710N earbuds to be such an excellent addition to your daily routine!

It is fantastic to know that the outstanding sound quality is hitting the mark for you, especially at such a great value. We take great pride in delivering premium audio performance and a comfortable fit in a compact design, so we are glad to hear they are working out so well for you.

Thank you for choosing Sony and for being a valued part of the Sony family.

Regards,
Dominick

Hello Nnnn,

Thank you for choosing Sony!

We’re honored to hear that your WFC710N earbuds are delivering good value and performance. It’s great to know you’re enjoying them without any issues. We appreciate you taking the time to share your feedback with us.

Best regards,
-Fred

Thank you for your feedback, TesinguM!

We’re glad to hear that you are enjoying the good quality of your WF-C710N. We appreciate your honest input regarding the fit, as it helps us continue to improve. If you haven't already, we recommend trying the different sizes of ear tips included in the box to help find a more secure and comfortable seal.

Thank you for choosing Sony!

Best regards,

Gus, Sony Social Media Team

Hello RyanR,

Thank you for choosing Sony!

We couldn't be happier to hear that your WFC710N earbuds are delivering the greatest sound quality you've ever experienced. It's wonderful to know our product is enhancing your audio moments, and we appreciate you sharing your positive experience with us.

Best regards,
-Fred

Thank you so much for your wonderful feedback, GabrielD! We're delighted to hear you're enjoying the great sound quality and amazing noise cancellation of your WF-C710N headphones. Our goal is to provide an immersive listening experience through features like Dual Noise Sensor Technology, which automatically analyzes your environment and applies the most effective noise-canceling filter for clear, uninterrupted sound enjoyment.

To help you continue enjoying your headphones at their best, we recommend regularly cleaning the earbuds and charging contacts to maintain optimal performance. Also, making sure the earbuds fit snugly in your ears ensures both comfort and maximum noise cancellation. If you ever have questions or need support, feel free to reach out!

Thank you for choosing Sony!

Best regards,
Gus
Sony Social Media Team