Customer Ratings & Reviews
- Model:
- WFC710N/W
- SKU:
- 6620468
Rating by feature
- Sound Quality
Rating 4.5 out of 5 stars
- Battery Life
Rating 4.5 out of 5 stars
- Connectivity
Rating 4.5 out of 5 stars
Customers are saying
Customers express satisfaction with the WF-C710N Truly Wireless Noise-Canceling Earbuds, particularly praising the great sound quality, more than adequate battery life, and comfortable fit for extended wear. Additional benefits include seamless wireless connectivity, a nice design, and a compact case for portability. However, some customers have expressed concerns regarding the touch control surface on the earbuds.
This summary was generated by AI based on customer reviews.
Ear buds
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Make a great gift for any age makes time relaxing for all
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for the review, GarySmickey1!
We are so happy to hear that the WF-C710N is helping everyone stay relaxed. Its lightweight design and noise-canceling technology are perfect for finding that "quiet moment" anywhere you go.
Thank you for choosing Sony!
Best regards, Gus, Sony Social Media Team
Excellent
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product. Works well. Impressed with them
I would recommend this to a friendBrand response from SonyListens
Posted .Hello AshleeP,
Thank you for choosing Sony!
We’re honored to hear that the WFC710N earbuds are impressing you with their performance. It’s wonderful to know they are working well and enhancing your audio experience. Your positive feedback encourages us to keep delivering quality products that users can rely on.
Best regards,
-Fred
Best Buy.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Everything was good. I like the bluetooth.Make it easy to make a call and receive a call.Listen to music
I would recommend this to a friendBrand response from SonyListens
Posted .Hello AbdouG,
Thank you for choosing Sony!
We're excited to hear that you’re enjoying your WFC710N earbuds and appreciating the ease of Bluetooth connectivity. It’s wonderful to know they make your calls and music listening simple and convenient. Your feedback motivates us to continue delivering products that enhance everyday experiences. Thank you for sharing your positive thoughts!
Best regards,
-Fred
Simply amazing
|Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They have all the features i was looking for at a great price. They are better than the buds pro 3 and airpds pro 2 imo.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Darren,
Thank you for choosing Sony!
It brings us great joy to hear that the WFC710N earbuds have all the features you were looking for at such a great price! We're delighted to know that you find them superior to other earbuds. Thank you for your wonderful feedback!
Best regards,
-Fred
Upgrade from the 510s
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.An upgrade from the 510s (Which are still good earbuds) An upgrade to better noise canceling and the tap the earbud function. Battery life could be better, though
I would recommend this to a friendCould be better but decent for its price point
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Decent quality. Not the greatest for workouts. When running it stutters a bit. After a while its not noticeable but still a con imo. Also it still connects to phone even when both buds are in a case after a week of use.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello EdwardH,
Thank you for considering Sony products.
We're sorry to hear you're experiencing some issues with your WFC710N earbuds, especially the stuttering during runs and the connectivity problem while they're in the case. This is definitely not the experience we want for our customers.
We would love to help you resolve this. Please contact our support team at your earliest convenience by clicking the link here: https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=headphones. They can gather more details about what's happening and provide you with some troubleshooting steps that should help with both the stuttering and the case connectivity.
Best regards,
-Fred
Satisfied, customer
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great ear phones plus super service and I was at a great price . Love this store !!!
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for your fantastic review, RobertV!
We are so pleased to hear how much you are enjoying your WF-C710N earbuds. It is truly rewarding to know that you are happy with both the great sound and the price. We designed these earbuds to provide a high-quality experience at a great value, and it brings us great satisfaction to know we've succeeded.
Thank you again for choosing Sony!
Best regards, Gus, Sony Social Media Team
Not so great for price point
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For these being a low budget quality earphones they perform less than the JBL’s. This has huge connectivity and handshake issues. And the sound quality is subpar.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hello MichaelP,
Thank you for considering Sony products.
We apologize for the connectivity and sound quality issues you've experienced with the WFC710N earbuds. We understand how disappointing it is when your earbuds do not perform as expected, especially in comparison to other brands. We suggest following the steps outlined in this article to help resolve the problems: https://helpguide.sony.net/mdr/2986/v1/en/contents/TP1001825813.html.
If the issues persist, we want to help get this resolved and recommend reaching out to our dedicated support team for further assistance. You can find all the contact options and resources here: https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=headphones.
Best regards,
-Fred
Great product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Present for my son, he loves them and uses them all the time.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for your review, StevenR!
We are so pleased to hear that the WF-C710N earbuds were a successful gift and that your son loves them and uses them all the time.
It's wonderful to know they've become a favorite part of his daily routine!
Thank you again for choosing Sony!
Best regards,
Gus, Sony Social Media Team
- Pros mentioned:Sound quality
Cute but falls out a lot
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best part is the color and transparent plastic. Constantly falls out of my ears and doesn’t block sound out well. Okay for price. Bought to replace lost AirPods.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Kristen,
Thanks for reaching out and sharing your feedback about your WF-C710N earbuds. We're glad to hear you're enjoying the color and the transparent plastic look.
However, we're genuinely sorry to hear that they are constantly falling out of your ears and aren't giving you the sound blocking you need.
We strongly recommend trying out the different-sized earbud tips that came in the box. Sometimes just swapping from the medium to the large or small size can make a huge difference.
We hope this helps.
Thanks for considering Sony products and for the honest review.
Best regards,
Estefany
Decent ear buds
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are good for the price. I would recommend these.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi EricS,
Thanks for the kind words! We're delighted that you're enjoying your WFC710N earbuds and would even recommend them.
Thanks for choosing Sony!
Sincerely,
Jenn.
- Pros mentioned:Sound quality
Overrated
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good sound quality but hissing sound is more noticeable when using ANC.
No, I would not recommend this to a friend Mid range earbuds
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice pair of earbuds but connecting them was a big hassel. They had little to no instructions and had to scan QR code to download an app to use them.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi SHAUNM.
We understand your frustration regarding the initial setup, as the seamless pairing experience is a top priority for us. While the earbuds will automatically enter pairing mode when taken out of the case for the first time, to manually pair with a new device, you must place the earbuds in the case, keep the lid open, and press and hold the pairing button on the back for approximately five seconds until the indicator light begins flashing blue, which signals the pairing mode is active. Furthermore, downloading the companion app, Sony | Sound Connect (formerly known as Headphones Connect), is necessary to unlock all core features like adjusting the noise-canceling settings, customizing the Equalizer, and receiving crucial firmware updates that optimize performance and connectivity over time.
Thanks for choosing Sony.
Best regards,
Eliab
Eh
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They were ok. Just not loud enough for me. I returned them
No, I would not recommend this to a friendThe perfect earbuds
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They worked real good and made the perfect birthday present!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JudithG!
We are thrilled to hear that the WF-C710N earbuds worked out so well and made such a great birthday present!
These earbuds pack clear sound and easy noise canceling, so you can listen to music and calls without distractions. Plus, they’re designed for a comfortable fit and simple controls, making them super practical for everyday use.
Thank you for choosing Sony!
Best regards,
Estefany
Sony noise canceling earbuds
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m new to the earbud game and these came highly recommended. They are very nice
I would recommend this to a friendBrand response from SonyListens
Posted .Hi KimV,
That's awesome to hear! We're thrilled your first venture into the earbud game with them has been such a positive one, especially with a 5-star rating! The WF-C710N are designed to offer impressive noise cancellation and great sound quality in a comfortable, lightweight package, making them an excellent choice for anyone new to the world of earbuds.
Thanks for choosing Sony, have an amazing day!
DiegoV
great buds
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.GREAT ear buds ...... and the value is exceptional . i bought them on sale for $80. I highly recommend
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Xboxgift, thank you for sharing your awesome experience! We're ecstatic to learn you're enjoying your Sony - WF-C710N earbuds. It's great that you caught them on sale! Amazing sound and noise canceling at a great value is exactly what we aim for. We really appreciate the recommendation and hope they keep delivering an exceptional listening experience every time! Thank you for choosing Sony. Best regards, -Dominick
Excellent Buds
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Compared to my old earbuds, these are wonderful! Especially when I am mowing the lawn!
I would recommend this to a friendBrand response from SonyListens
Posted .Hello EricS,
Thank you for choosing Sony!
It brings us great joy to hear that your new WF-C710N earbuds are a wonderful upgrade, especially when you're mowing the lawn! We love knowing they're making such a positive difference for you.
Best regards,
-Fred
Aerage performing headphones.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good mid range heaphones, battery life average, sound quality is average.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello JoelG,
Thank you for considering Sony products.
We’re excited to hear that you've found the WF-C710N earbuds to be a solid mid-range option. Your comments about battery life and sound quality are important to us as we continually work to enhance our products. We apologize for any inconvenience these aspects may have caused. To help tailor the sound to your preferences, we suggest trying the equalizer in the Sony Sound Connect app, which allows you to adjust settings like bass. You can find detailed instructions here: https://www.sony.com/electronics/support/articles/00286844.
Best regards,
-Fred
- Pros mentioned:Sound quality
Awkward controls, unstable connection
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The most common actions, such as pausing, switching tracks, changing the volume, and noise cancellation mode, are very awkward to perform with these headphones. You have to train yourself like a telegraph operator using Morse code. In addition, the sensor is very sensitive, which causes a lot of false positives. The only plus is the good sound quality.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hello DolunP,
Thank you for considering Sony products.
We sincerely apologize for the issues you’ve experienced with the WFC710N earbuds. While we're glad to hear that you enjoy the sound quality, we understand the difficulties you've encountered with the touch controls and sensor sensitivity. Your detailed insights are invaluable and will be shared with our Sony team as we continuously work to enhance the user experience.
For your convenience, please feel free to explore this helpful guide on optimizing the touch sensor functions and troubleshooting common issues:
https://helpguide.sony.net/mdr/2986/v1/en/contents/TP1001827238.html?search=sensor
If you need further assistance, please don’t hesitate to reach out to our support team at:
https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=headphones
Thank you again for helping us improve.
Best regards,
-Fred