Customer Ratings & Reviews
- Model:
- WFC710N/W
- |
- SKU:
- 6620468
Customer reviews
Rating 4.3 out of 5 stars with 450 reviews
(450 customer reviews)Rating by feature
- Sound Quality4.5
Rating 4.5 out of 5 stars
- Battery Life4.5
Rating 4.5 out of 5 stars
- Connectivity4.5
Rating 4.5 out of 5 stars
Customers are saying
Customers express satisfaction with the WF-C710N Truly Wireless Noise-Canceling Earbuds, particularly praising the great sound quality, more than adequate battery life, and comfortable fit for extended wear. Additional benefits include seamless wireless connectivity, a nice design, and a compact case for portability. However, some customers have expressed concerns regarding the touch control surface on the earbuds.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Good earbuds for a great price!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Noise cancellation is good, and the design is nice! Not to bulky or stands out too much! Perfect for any scenario!
This review is from Sony - WF-C710N Truly Wireless Noise Cancelling Earbuds - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi, Linda,
Thanks for the review and the 5-stars rating! We are delighted to hear how much you are enjoying your Sony Earbuds! With up to 8.5 hours on your earbuds and up to 21.5 hours in the case, enjoy all-day comfort and up to 30 hours of listening, and including Advanced Noise Canceling and Dual Noise Sensor technology, it filters exterior sound using two microphones and allows you to enjoy more of your music!
Thanks for choosing Sony, have a wonderful day!
-DiegoV
- Pros mentioned:Sound quality
Rated 4 out of 5 stars
Good noise cancelling
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good earbuds with good noise canceling. Not a big fan of the app controls.
This review is from Sony - WF-C710N Truly Wireless Noise Cancelling Earbuds - Glass Blue
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JonathanS!
Thanks for sharing your thoughts with us! It is great to hear that you are finding the noise canceling on your WF-C710N to be effective.
We appreciate your honest feedback regarding the app controls, as it helps us understand how we can make our software more user friendly for everyone.
Thank you for selecting Sony!
Best regards,
Estefany
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Great earphones and sound quality!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love these headphones they are great! The sound is amazing and the quiet works well too. The only downfall is the earpiece i am in between the first and second size but i made it work out ok!
This review is from Sony - WF-C710N Truly Wireless Noise Cancelling Earbuds - Glass Blue
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for the fantastic review, Smile123!
We’re so glad to hear that you’re loving the amazing sound and noise-canceling performance of your WF-C710N earbuds! We appreciate your feedback regarding the ear tip sizes; getting that perfect seal is so important for both comfort and sound quality, so we're happy you found a fit that works for you.
Thank you for choosing Sony!
Best regards,
Gus, Sony Social Media Team
- Pros mentioned:Sound quality
Rated 4 out of 5 stars
Good bang for buck
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent earbuds. Sound is better then last gen although I still wish the buttons were physical vs touch. Having them pause when taken out is a very nice new add!
This review is from Sony - WF-C710N Truly Wireless Noise Cancelling Earbuds - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi CyrusB,
Thank you for sharing your thoughtful review of the WF-C710N earbuds! We are pleased to learn you feel the sound is better than the previous model and we appreciate your feedback about the touch controls.
Thank you for putting your trust in Sony!
Best regards,
Estefany
- Pros mentioned:Sound quality
Rated 4 out of 5 stars
Overall good for the price
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great music however, when you pause there is some kind of disturbance
This review is from Sony - WF-C710N Truly Wireless Noise Cancelling Earbuds - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for the review, BestTV!
We’re glad to hear you’re enjoying the music quality on your WF-C710N, but we’re sorry about that disturbance when you hit pause.
That sound is often a slight "white noise" characteristic of the Noise Canceling or Ambient Sound modes. To see if that clears it up, try turning those features off via the Sony | Sound Connect app when you aren't using them. Also, check for any firmware updates in the app, as these often include stability fixes for audio transitions!
Thank you for choosing Sony!
Best regards,
Gus,
Sony Social Media Team
- Pros mentioned:Battery life, Sound quality
Rated 5 out of 5 stars
Very good noise cancelling
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.battery life great a little bulky in your ear excellent sound and build quality
This review is from Sony - WF-C710N Truly Wireless Noise Cancelling Earbuds - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MATTHEWC,
We're glad to hear you're enjoying the excellent sound and impressive battery life of your Sony WF-C710N Truly Wireless Noise-Canceling Earbuds! We design our earbuds for a secure fit and optimal sound quality. For comfort, please try experimenting with the different ear tip sizes included to find the best seal for your ears.
Thanks for choosing Sony.
-Eliab
- Pros mentioned:Battery life, Sound quality
Rated 5 out of 5 stars
Excellent
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice sound, and noise cancelling in this middle price range. In addition, this model has Long life battery.
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Great quality
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound quality and controls. The only issue is that I want them to have more flexible touch options on the app
This review is from Sony - WF-C710N Truly Wireless Noise Cancelling Earbuds - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Kelly32723,
We’re thrilled to hear you’re enjoying the sound quality and controls of your WF-C710N! While the Sony | Sound Connect app allows you to swap touch sensor presets between earbuds, we appreciate your feedback regarding more granular customization. We’ve shared your request for flexible mapping with our development team for future consideration.
Thanks for choosing Sony.
Best regards,
Eliab
Rated 4 out of 5 stars
Very Good Overall
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This pair of earbuds sound really good. They're very comparable to the IEMs that I have. Very neutral sound, which may bore some. The EQ in the app is good enough to change the sound of the earbuds, especially the bass. Battery life is great, I could use them for the whole day before putting them back in the case to charge. I don't like the case. Awkwardly shaped, bulky, and the plastic feels creaky. Overall, very good for $80.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Matt,
We couldn't be happier to hear that you are enjoying the impressive sound quality and extensive battery life of your new earbuds! It is fantastic to know that the neutral sound profile and our app's EQ settings allow you to fine-tune the audio—especially the bass—to match your personal listening preferences. We appreciate your honest feedback regarding the case design, as it helps us refine our products while we continue to provide high-quality audio experiences at a great value.
Thank you for choosing Sony.
Regards,
Dominick
- Pros mentioned:Battery life, Sound quality
Rated 5 out of 5 stars
A must buy!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the sound quality and the battery life is great. It pairs between my phones seamlessly as well
This review is from Sony - WF-C710N Truly Wireless Noise Cancelling Earbuds - Black
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 4 out of 5 stars
Pleased... but...
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They are awesome, sleek buds with a sounf quality that is better than my Raycons and about is good as my over ear Sony WH-CH720N headphones. I would not consider discarding them, however... I constantly find myself wishing they fit in my ear a little better. Maybe they could do an eartip expansion pack.
This review is from Sony - WF-C710N Truly Wireless Noise Cancelling Earbuds - Glass Blue
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Absolutely stunning color
|Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound quality is good. Its not high fidelity but its good. I’m using them with apple music and its handles AAC codec superbly. App support is the same with ither sony headphones/earbuds. Case feels good and the hinge seems fine. It has a spring locking system that feels fine, only time will tell. The color of them is beautiful. Glacier Blue is by far the best color I’ve seen an earbud. Its translucent design looks better than the translucent beats studio buds plus.
This review is from Sony - WF-C710N Truly Wireless Noise Cancelling Earbuds - Glass Blue
I would recommend this to a friend - Pros mentioned:Fit, Sound quality
Rated 5 out of 5 stars
Amazing quality for amazing price!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love these. The quality is better than my AirPod pro 2 and has a nice snug fit
This review is from Sony - WF-C710N Truly Wireless Noise Cancelling Earbuds - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you so much for your fantastic feedback, lobasonlysimp! We're thrilled to hear that you're loving your WF-C710N earbuds and that they exceed your expectations, even compared to other premium options. We're especially glad you find the sound quality and snug fit to be standout features—our team puts a lot of effort into both the audio performance and comfort of our products. Enjoy your music and feel free to share any other experiences you have with your Sony earbuds!
Thanks for choosing us!
Best regards,
Gus
Sony Social Media Team
- Pros mentioned:Sound quality
Rated 4 out of 5 stars
Great sound ok fit
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound with good features. They don't fit my ears the best and stick out a little far but overall worth the money.
This review is from Sony - WF-C710N Truly Wireless Noise Cancelling Earbuds - Glass Blue
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Cole,
Thanks for sharing your honest feedback about the WF-C710N! We are immensely pleased to hear that you find the features and sound quality to be a great value.
Regarding the fit, we recommend trying out the different sizes of earbud tips included in the box; finding the right seal can help them sit more securely and flush against your ear.
Thank you for choosing Sony!
Best regards,
Estefany
- Pros mentioned:Sound quality
Rated 4 out of 5 stars
Great Sound, Loose In Ear
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound quality is great, my only complaint is that sometimes the ear buds won’t stay in my ear.
This review is from Sony - WF-C710N Truly Wireless Noise Cancelling Earbuds - Glass Blue
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for your feedback, ChrisC.
We are glad to hear that you are enjoying the sound quality of your WF-C710N! Regarding the fit, we understand how important it is for earbuds to stay secure. If you haven't already, we recommend trying the different sizes of hybrid silicone rubber earbud tips included in the box to see which provides the most stable seal for you.
Thank you for choosing Sony and for sharing your experience!
Best regards, Gus, Sony Social Media Team
Rated 4 out of 5 stars
Great value for the price
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphones. They are great for the price. My dog chewed up my beats fit pros and so I needed new earbuds. I tried these and the features are great. The only thing wrong with them is that there's no wing. My beats wing was nice it kept the buds in my ears. I haven't had these ones fall out yet though so maybe I don't need them.
This review is from Sony - WF-C710N Truly Wireless Noise Cancelling Earbuds - Glass Blue
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SamR,
We are thrilled to hear that the WF-C710N has made such a positive impression, especially after your previous pair had an unfortunate run-in with your dog! We specifically designed these earbuds with an ergonomic surface design to ensure a secure and stable fit without the need for additional wings, so it is fantastic to know they are staying firmly in place for you. We are glad you’re enjoying the noise canceling and the great feature set while you rediscover your favorite music.
Thank you for choosing Sony.
Regards,
Dominick
- Pros mentioned:Comfort, Sound quality
Rated 5 out of 5 stars
Great for the price
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They are very comfortable and have great sound. It amazing quality but great for the price.
This review is from Sony - WF-C710N Truly Wireless Noise Cancelling Earbuds - Black
I would recommend this to a friend - Pros mentioned:Comfort, Sound quality
Rated 5 out of 5 stars
Great ear buds
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound quality, comfortable, and great noise cancelling.
This review is from Sony - WF-C710N Truly Wireless Noise Cancelling Earbuds - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi IsakO,
That's excellent to hear! We're delighted that you're enjoying the Sony WF-C710N Wireless Noise-Cancelling Earbuds so much. It sounds like you're experiencing exactly what we aimed for: a fantastic balance of clear sound, comfortable fit for extended listening, and effective noise canceling to help you focus on your audio.
Thank you for your 5-star review! We're thrilled you're so happy with your WF-C710N. We appreciate you choosing Sony!
Best regards,
DiegoV
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Great value
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love these earbuds. Great sound and they look great. They do a good job blocking put background noise.
This review is from Sony - WF-C710N Truly Wireless Noise Cancelling Earbuds - Glass Blue
I would recommend this to a friend Rated 4 out of 5 stars
Great for my audiobooks
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They charge fast and work independently from each other. Sony could work on their app though. I want to set what mode the buds to work in. I don't want the buds to decide if they should be hear through, noise cancelling or off.
This review is from Sony - WF-C710N Truly Wireless Noise Cancelling Earbuds - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hello ScrapCat,
Thank you for choosing Sony!
We’re excited to hear that you are enjoying the fast charging and independent connectivity of your WFC710N earbuds. We sincerely apologize for any frustration caused by the automatic mode switching, as we want you to have total control over your listening environment. To keep your earbuds in your preferred noise cancelling or ambient mode without them changing on their own, we recommend disabling the "Adaptive Sound Control" within the app. You can view the specific steps to lock in your settings here: https://helpguide.sony.net/mdr/hpc/v1/en/contents/TP0001548865.html.
Should you require further assistance, please reach out to us at: https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=headphones.
Best regards,
-Fred













