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Customer Ratings & Reviews

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Customer reviews

Rating 3.7 out of 5 stars with 1030 reviews

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Rating by feature

  • Value

    Rating 3.5 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Ease of Use

    Rating 3.8 out of 5 stars

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Cons mentioned filter

67%would recommend to a friend

Customers are saying

Customers frequently mention the WF-SP700N Sport True Wireless Noise Cancelling Earbud Headphones for their sound quality, comfort, and fit. Many customers find that the earbuds fit well and stay in place, even during physical activities. However, some customers have concerns about the battery life and volume control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 1,030 reviews
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    They were great for my bike rides and for exercisi

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Provided great sound and the battery life was excellent, however the case and charger stopped working. The model was fazed out if they worked out the charging problem, i would recommend buying again.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Was hoping for more

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The case is to big. It needs to be more streamline. The ear pieces were not the simplest to put into the case. I thought there should have been more noise eliminated when noise canceling was activated. They do have great sound when talking on the phone or listening to music, a movie, or anything else. I returned them for a different product unfortunately.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DMReviews, We regret to hear that it didn't perform as expected. Sony takes into consideration all feedback to improve the performance and quality of our products and services. We're always looking to make Sony better. We appreciate your time sharing this feedback. ~Ralph sony_US

  • Cons mentioned:
    Connection

    Rated 4 out of 5 stars

    Great for listening to music!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I only gave this product a four star rating, because in addition to listening to music, you can use them to talk on the phone. Whenever I use them on the phone, the connection goes in and out and I sound like I am in a tunnel.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good sound and good fit

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone calls only in one ear. Not intuitive to re-pair after phone calls, otherwise goes back to one ear for music after call. Good sound quality, good range. Overall good buds for the price point.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these for my husband and now I want them too!! They are comfortable and the sound is amazing. My husband even wears them while riding his motorcycle under his helmet.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    Terrible battery life

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are great for noise cancelling, but the battEry life is terrible! I already had some cheap noise cancelling headphones, and they have a much longer battery life than these. I would not recommend these. They are not worth the money...

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Ok Earbuds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the fact that the ear buds are wireless but it came with no written instructions, just pics. The battery charge doesn’t last very long & when I use it to answer the phone it automatically goes to left ear. Which doesn’t work well for me bc I can’t hear in that ear. I’m unsure if it can be switched to my right. Overalls I give it 3 stars.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    True wireless

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am really enjoying my ear buds. It has good sound quality if you use the app. No wires makes it great for exercising or doing yard work. The microphone does pick up all the background noises if you're on the phone.

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Comfort

    Rated 5 out of 5 stars

    Good sound quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good wireless earbuds, not overpowering bass but enjoyable bass that you can hear. Comfortable to wear and decent battery life considering their type. Good for working out with.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great noise cancellation!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall the buds are very nice in sound quality! However when watching videos it has a delay!! Sometimes it is bit annoying when watching a movie or tv show!! Playing music the sound is great !!

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Surprisingly good sound.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My only tweek would be longer battery life. On a long flight I needed to take both earbuds out and charge them for 30 min or so to resume listening. Charging one side while listening to the other will not work.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Best Earbuds

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are so comfortable and I never feel like they will fall out. Sound is superb, dare I say better than Bose! Will continue to purchase Sony products.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great value and sound!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these for my wife to use as everyday earbuds, things like working, walking, running and such. She's been able to fit them into her pretty small ear canals without any pain or discomfort with all of the added buds and they've allowed her to experience quality noise cancelling far beyond what she's had before. I'd say the sound quality is expected for buds at this price point, but the noise cancelling definitely punches above its weight. I highly recommend these to anyone looking for a cheaper set of ANC earbuds!

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Sweet earbuds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really liked these so far. Pretty comfortable in my ear as far as fit goes. The sound quality is excellent and charging case is really slick too.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Wish Battery would last Longer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the fact that there are many listening options to switch to, depending on what you are listening or watching. The only thing that disappointed is the battery life. Does not last for my 2 hour worout.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Love this earbuds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This are the best earbuds out there. They sound great, good connection, and best of all they won’t fall off your ear like some other popular ones out there.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Worked as promised.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these earbuds for the gym . Noisy environment and needed noise cancelling earbuds. Did the job. Only shortcoming is short battery life after recharging.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Best ear buds ever!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am blown away by the quality of these ear buds. The sound is amazing and the fit is wonderful. They stay in place and are comfortable.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Good sound, but bad range

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones work well, especially with noise cancellation, but some reason the range isn’t good. If you move several feet away from your connective device the sounds start to lose connectivity. Other than this inconvenience, these headsets are pretty good regarding sound.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    good earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use them regularly to listen to music. great sound. decent battery life. case battery is awesome. only thing I don't like is that if you just want to wear one, it has to be the left one.

    I would recommend this to a friend