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Customer Ratings & Reviews

Your price for this item is $90.99
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The comparable value price is $179.99

Customer reviews

Rating 3.7 out of 5 stars with 1030 reviews

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Rating by feature

  • Value

    Rating 3.5 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Ease of Use

    Rating 3.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

67%would recommend to a friend

Customers are saying

Customers frequently mention the WF-SP700N Sport True Wireless Noise Cancelling Earbud Headphones for their sound quality, comfort, and fit. Many customers find that the earbuds fit well and stay in place, even during physical activities. However, some customers have concerns about the battery life and volume control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 1,030 reviews
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great earbuds for exercising or any use.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These earbuds are very comfortable and the sound quality is great. I have no complains about this product.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Good heaphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are great! Use at work all the time. No issue staying in ears. Haven’t figured out how to make charge last longer, as I know it should.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    sounds pretty good

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are good headphones but I don't think big noise cancelling works that well and the battery life is not great on it

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Not for me

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality good sound but doesn’t compare to what I’m used to. I hate how this sits in my ears tho

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Super Ear buds

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product and easy to use. Very comfirtable and the sound is incredible.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Great sound quality. Poor features!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headphones have a terrible battery life. Sometimes I can’t make it through a 2 hour workout with 100% battery to start. You can’t listen to headphones independently. If I were able to use just the right side for music listening would be a big benefit for a longer battery life. I use them while driving a fortklift and I am only allowed to have in one earbud. This lets me use only left side for music and calls. The sound quality is great and the noise cancelling work fantastic.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi, Dunk,

      We are sorry you are having issues with your noise canceling headphones. You can isolate the issue by resetting the unit. Please follow the guide here: https://helpguide.sony.net/mdr/wfsp700n/v1/en/contents/TP0001613429.html. Once done, charge the headphones again to see if the issue will be resolved.

      If you are still having the same issue, you can email us at [email protected] with the following details:

      Name:
      Best Buy Username:
      Model Number:
      Issue:
      Telephone Number:

      Sincerely,
      Vincent Sony_US

  • Pros mentioned:
    Fit

    Rated 4 out of 5 stars

    Good truly wireless headphone

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony products are great, these stay in my ear while I run and work out. A little wonky to use at first but not too bad overall.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 3 out of 5 stars

    Comfortable

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are comfortable and fit well in my ear. It comes with a charging case and USB cord. I haven't use the noise cancelling yet. I have them connect the to several device and use the on occasion.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Perfect fit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fit great sound great easy to connect and the charging box is great for storage and charging .

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great earbuds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They sound great ! The only thing I don’t like is that the battery doesn’t last 6 hrs like it says

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great sound quality

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great little earbuds that play music well and comes with a cool chargeable case

    I would recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 4 out of 5 stars

    Very nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are great. My only request would be that there was easier volume control from the headphones and that they could get louder.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 4 out of 5 stars

    Very good ANC true wireless buds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are very comfortable, easy to charge, and last quite awhile, with extra charges available in the case

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Need a better case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The buds fit ok. But, the case was flimsy. I could not tell when the buds were fully charged. Even after hours of charging the buds shut off during short 30 minute workouts.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 2 out of 5 stars

    Nearly useless, NEEDS update.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these to watch Netflix/YouTube as I went to bed. This way I did not disturb my roommates by having the volume up. Tried them on and they were extremely comfortable, even when laying directly in them. Tried and tried to connect through Bluetooth and couldn’t get it to work. Eventually found out you only can use them with a Bose app that plays 5 different ambient/white noise tracks. Makes no sense that they use Bluetooth but only connect when using the single app. Should be able to function as normal earbuds and then I will purchase. Until then, do not buy these.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello, RyanM!

      I am glad to know that you feel comfortable while using this unit. I am also sorry to hear about the connectivity issue that you're having. These headphones connect via Bluetooth even without using an app, please check the links below for the pairing instructions:

      Android:
      https://helpguide.sony.net/mdr/wf1000xm3/v1/en/contents/TP0002289874.html

      IOS:
      https://helpguide.sony.net/mdr/wf1000xm3/v1/en/contents/TP0002289879.html

      You can also connect with ease, using the SONY headphone connect app, just launch the “Sony | Headphones Connect” app on your Android™ smartphone/iPhone to connect the headset to a smartphone or iPhone. For more details, refer to the “Sony | Headphones Connect” app help guide:

      http://rd1.sony.net/help/mdr/hpc/h_zz/

      If you need further assistance, you can email us at [email protected] with the following details:

      Name:
      Username:
      Model Number:
      Issue:
      Telephone Number:

      Thanks, Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best ever

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All of my nieces friends were getting AirPods. They were hard to find and the Best Buy associate pointed this product out to me. He said they were more comfortable and had better sound quality..,plus they were available, cheaper, and able to get in a unique color other than white. She loved them! This set I actually bought for her brother the Blue. She got the Black pair.

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    Great headphones

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent headphones. Amazing sound. Awesome with canceling noise. Great bass

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Cool

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent battery life, good sound quality, comfortable for no longer than a few hours at a time.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These earbuds have a good sound. I returned them because they wouldn't stay in my ear during workouts.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Amazing earbuds

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These earbuds have great sound quality. They fit good. Enjoy using them.

    I would recommend this to a friend