Winter SaleEnds 1/19. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Your price for this item is $179.99

Customer reviews

Rating 3.7 out of 5 stars with 1030 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.5 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Ease of Use

    Rating 3.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

67%would recommend to a friend

Customers are saying

Customers frequently mention the WF-SP700N Sport True Wireless Noise Cancelling Earbud Headphones for their sound quality, comfort, and fit. Many customers find that the earbuds fit well and stay in place, even during physical activities. However, some customers have concerns about the battery life and volume control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 20 Showing 381-400 of 1,030 reviews
  • Pros mentioned:
    Fit

    Rated 3 out of 5 stars

    Not happy with earbuds

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I returned these earbuds. One side was really loud and clear, the other one was really faint. Other people tried it and it did the same thing. Fit is great though

    No, I would not recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Great head phones wireless

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great great sound quality headphones fit in ear-perfect

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    great noise canceling

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After getting this for my older son, I decided to get one pair for myself. Best decision ever. I just love them! at the pool during swimming lessons, I can forget myself I am there, and watch my favorite shows! I usually take my Bose with me, but to put these ones on my pocket it is really convenient.

    I would recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 3 out of 5 stars

    Not to pleased

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kinda difficult to use these, they don't seem to want to work correctly, have a hard time connecting to any phone. Wouldn't buy again

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 4 out of 5 stars

    Good earbuds

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is OK, but a little bit when answer in coming calls and easy dropping out.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great wireless headphones

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and feels very comfortable in my ears.

    I would recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 3 out of 5 stars

    Camerawoman

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are ok but they are not loud enough. I haven't gotten use to the ambient sound controls yet but when I did try it it didn't block the back ground sound out.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi camerawoman, We regret to hear that your device's performance failed to meet your expectations. Sony takes into consideration all feedback to improve the performance and quality of our products and services. We're always looking to make Sony better. We appreciate your time sharing this feedback. ~Ralph Sony_US

  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Great Sound, Battery Sucks

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved everything about these earphones. The price, the way they sat in my ears, connectivity. But they never lasted more than two hours. Way too short for me.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good quality sound

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy these earbud headphones for hiking. The noise cancelling is good for flights.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Not good in noisy environments

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really enjoyed the convenience and clarity when I was in a quiet environment. But when it started getting windy or noisy people could not understand me.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Connection

    Rated 2 out of 5 stars

    Poor wireless connection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item keep disconnecting and would stay paired. Sound quality is good but kept disconnecting. Had to return them.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Good quality

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality and good fit but the battery life could be better

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Sounds good

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These sound good but only one works when I get a call.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Won’t stay in my ear

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These earpieces won’t stay in my ears. I’ve tried the different size buds but they still won’t stay! The three stars are for pretty good sound quality!

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Excellent Sound but One serious issue

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is similar to Bose or any similar range product but it suffers a common issue "delay/lagging" and thats irritating when you try to watch video using this device. Which works fine for cheaper bluetooth devices like skullcandy/wired bluetooth devices. I was planning to return this product but I crossed the bestbuy deadline, I am expecting sony to come up with a solution or atleast some option in its app to adjust the lag/delay manually.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great Earbuds

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is great. Ease of use use is also great. A very good buy.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    great headphones

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    headphones have good sound and good battery lasting

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good product. Working fine

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working fine. Easy to use and charge. Good sound quality

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Charging case

    Rated 1 out of 5 stars

    Lots of static

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality for music is decent, but so scratchy for phone calls unless you're standing perfectly still. People can't hear anything I'm saying on the other end, and I can barely hear them even with volume on high. Getting them in the charger was extremely frustrating, they have to be just perfect or won't charge.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life, Charging case

    Rated 1 out of 5 stars

    Terrible sound and do not last long.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the worst $180 I've ever spent! Omg what garbage. The sound is terrible especially the price. They last maybe 3 hours on a full charge. They do not fit well inside the charger. I actually thought they gave me the wrong charging case. They're so bad that I accidentally left them in my trade in car and honestly didn't care. Terrible!

    No, I would not recommend this to a friend