Winter SaleEnds 1/19. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Your price for this item is $179.99

Customer reviews

Rating 3.7 out of 5 stars with 1030 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.5 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Ease of Use

    Rating 3.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

67%would recommend to a friend

Customers are saying

Customers frequently mention the WF-SP700N Sport True Wireless Noise Cancelling Earbud Headphones for their sound quality, comfort, and fit. Many customers find that the earbuds fit well and stay in place, even during physical activities. However, some customers have concerns about the battery life and volume control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 37 Showing 721-740 of 1,030 reviews
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    What the heck SONY???

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't keep a charge long. They say 9 hours, which is the box that has that long worth of charge. The buds themselves only play for around 2-3 hours. They have been only playing from the left one I've only used them 5-8 times and they don't work. I plan on exchanging them for BOSE ones hopefully they'll be better quality for $200!!!!!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality, Water resistance
    Tech Insider Network Member

    Rated 4 out of 5 stars

    Great with the app, otherwise good

    |
    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In the realm of wireless ear buds these are at the top of the pack. Pros: Sound quality, better with the addition of the app. There are 8 different pre-sets. Battery life even with noise cancelling feature seems to be good. Noise cancelling feature to allow hearing voices, great feature. Fit with different size earbuds is good. Water resistant, just in case. Cons Phone calls in mono..come on Sony. Hopefully a firmware update away from stereo. Video lag is present Only way to charge is the case.... LED placement on ear buds and case. Buttons are hard to use, with the app that takes care of this. All in all I like these. I don't like the fact you can't get the best sound out of them unless you use the app. Apps drain battery on phones.. I have worn these all casual use, no sports activities, for casual use they have been fine. Some phone calls people have complained of my voice quality. I find this to be occasionally, pretty sure it had to do with my surroundings and connection quality. The only other real problem I see is with the case, if you damage/lose it what then? Only time will tell. All in all I find these to be solid headphones and despite some cons a good choice, I would recommend.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great product would recommend

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product would definitely recommend to others

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Their ok

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't like them like them only one ear works when you receive a call and thats terrible. The case is big but light weight.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Quality of sound

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this and tried almost 2 hrs continuously to check the sound, call sound and battery life. This is an amazing earbud with all the positive. I have used number of earbuds and headphones and I can say loud n clear that sony produce great products.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works well

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well. Have to watch as sometimes the buds fall out

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great ear buds

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Could use a bit more bass but overall great listening!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not good for active wear

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After finally getting them setup. It was not easy. I would wear them to do yard work. They would cut out a lot.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Eh

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a fan. They don’t stay in long. Sound quality is eh. Prefer beats over these even the wireless ones

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    the battery runs out very quickly

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the battery runs out very quickly, take a long time to recharge

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would prefer if the call was in both left and right ears

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Good for music

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent for listening to music but when talking on the phone no one could hear me.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    Easy to use

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not worth the price.. shouldn't be considered sports battery life is horrible.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    average sound

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Found these buds to be very uncomfortable, hard to stablize and average sound...I returned and exchanged for other earbuds

    No, I would not recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 1 out of 5 stars

    These Suck.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, the sound quality if awful for a Sony product. Wore one day, kept hearing people talking, other music around me, guys playing basketball and these are supposed to be able to turn off ambient sound and be noise cancelling...….the volume is not adjustable Total thumbs down. DO NOT EVER BUY ANY OF THESE!!!!!!!!!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality
    Cons mentioned:
    Battery life
    Tech Insider Network Member

    Rated 4 out of 5 stars

    Solid Earbuds With Ok Battery Life

    |
    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do not have too much experience with earbuds as I am usually someone that uses over ear headphones, But i found myself needing some earbuds for when I am driving to and from work. So far these have been great, I appreciated the fact that they have different earbud sizes in the package so you can switch them if the size they come in does not fit. The sound quality was much better than I ever expected from earbuds, while it never quite rivaled what you get from really good over the ear I was surprised how good they sounded. My only big complaint about the earbuds is the battery life, you get about 3 hours a charge on the headphones and the case can hold 2 charges so you can use them for about 9 hours before they need a charge. while that is pretty good for one day use trying to stretch that out for multiple days is tough without having to recharge the case. The unit will tell you the battery level by telling you if it is high, medium or low. I wish it could give you a percentage to give you a better idea of how much time you have. overall these are very solid earbuds that sound great but have a average battery life.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome true wireless ear buds

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing sound and great noise cancelation. They last throughout my workout and then some. I have no issues with them. They charge pretty fast in the case. The case could charge faster as it takes a bit to charge the case battery. Overall I love these ear buds.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Returned them

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved the size and how well they stayed in my ears but that was about it. One side would lose connection often and the sound was bland when they did work. I noticed zero difference with the noise cancelling on vs off. It did nothing. Also I had to crank the volume up on my MP3 player to get even close to the volume I was getting out of my corded headphones tied to the same device.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Victory106, Sony takes into consideration all feedback to improve the performance and quality of our products and services. We're always looking to make Sony better. We appreciate your time sharing this feedback. Regards, ^Ron Sony_US

  • Rated 5 out of 5 stars

    Excellent wireless earbuds

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These were my very first purchase of wireless earbuds, and they are absolutely amazing. I use them at work and they have a very long range away from my phone. They are super stylish and I get compliments on them every day! I highly recommend them.

    I would recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 2 out of 5 stars

    Not loud enough for me

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I returned. Wasn't loud enough for me. And expensive

    No, I would not recommend this to a friend