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Customer Ratings & Reviews

Your price for this item is $179.99

Customer reviews

Rating 3.7 out of 5 stars with 1030 reviews

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Rating by feature

  • Value

    Rating 3.5 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Ease of Use

    Rating 3.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

67%would recommend to a friend

Customers are saying

Customers frequently mention the WF-SP700N Sport True Wireless Noise Cancelling Earbud Headphones for their sound quality, comfort, and fit. Many customers find that the earbuds fit well and stay in place, even during physical activities. However, some customers have concerns about the battery life and volume control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 38 Showing 741-760 of 1,030 reviews
  • Rated 3 out of 5 stars

    too complacted

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband bought me this for my birthday, this was a to tech for me, but would be ok for someone else.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Sony ear buds

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were just ok. My wife could hear everything in my background. Took them back.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Disappointed with the quality...

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were good until they weren't. They sounded great and worked really well while running. That all changed when it rained because they didn't work after that. I did get the newer model, the WF-sp800n, and they are a lot better with a higher ip rating so they can withstand rainy days and snow to the face.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    sony wireless ear buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife is having a hard time getting these to work. The instructions are hard to figure out.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Disappointed!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These earbuds do not live up to the hype and price...

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Quality doesn’t equal price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These were bought for the noise cancelling ability to use for business hands free phone conversations. They have a loud backfeed and the person you are talking to can’t hear but every few words

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Sorry to hear your experience using your headphones, cgivens2442. To troubleshoot these issues, you may follow the suggestions from the links below:
      http://helpguide.sony.net/mdr/wfsp700n/v1/en/contents/TP0001613506.html
      http://helpguide.sony.net/mdr/wfsp700n/v1/en/contents/TP0001613421.html
      Regards,
      Vincent sony_US

  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Problems

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    1. I charge it over night and never carries a full charge. 2. Right ear piece always cuts in and out. I use it for the gym and it sucks to have it go dead after 20min into my workout. I paid a lot of money. Not a satisfied customer. I was told Sony was the best out there.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Horrible

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very disappointed. Calls only play in the left earbud, the range is about 15’ before it gets staticky, the battery life is MAYBE 3 hours. Each bud does not work independently of the other. You have to download an app to manage. Yucky, these are going back

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    First pair of wireless headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they’re cool, but not noise canceling. I hear everything even with my music up to the maximum.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Tiara, We appreciate bringing this to our attention and we will surely take note of this for the betterment of our products. The noise canceling function is effective in low frequency ranges such as airplanes, trains, offices, near air-conditioning, and is not as effective for higher frequencies, such as human voices. ~Ralph Sony_US

  • Cons mentioned:
    Connection

    Rated 1 out of 5 stars

    Over rate/price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m looking for something better than AirPods from iPhone for my husband. The quality of the case is very poor made. The ear pieces itself hard to put in the case. Hard to connect to phone. Just got it today. Will return tomorrow.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Hippy, We always appreciate customers who take time to give us their feedback. We will forward this feedback to the right department. Regards, -David sony_US

  • Cons mentioned:
    Charging case

    Rated 1 out of 5 stars

    Right earbud stop charging

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Right earbud stopped charging after only 3 weeks. I have followed all directions to trouble shoot the problem, nothing has helped. I can no longer return to Best Buy and cannot get anyone to answer at Sony for support. Very disappointing for $200.00 earbuds.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good sound, fair fit

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fit was not as desired. I replace them with the Apple AirPods

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Don’t buy them

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not really noise canceling. I have a $15 jbl set that sounds better.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Battery sucks

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery only lasts for 1 hour, after a few charges. Songs skip. Start, stop, and no battery. I won’t buy Sony brand after this. I don’t use these daily, I have other ear pods, but these are easily the worst of the group!! 0 stars!

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    hmm..

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    hmmm, i bought these? need to go check out my purchase history.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    awesome wireless noise canceling earbuds!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best wireless earbuds. purchased 2 for gifts and one for myself. love the charging case on the go to recharge the ear buds. can recharge the case via car charger usb port. case charge last a long time.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Sony sp700n

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish i got the air pods. The SP700N hearts my ears after using them for 1h.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Overrated

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These earbuds don’t remain in my ear and already the right earbud doesn’t work.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Charging case

    Rated 2 out of 5 stars

    Waste

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn’t charge. Bad earbud fit. Does not block out noise.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Done, we regret that the unit failed your expectation. Let's isolate the issue by following the guidelines below.
      https://www.sony.com/electronics/support/articles/00199407
      http://helpguide.sony.net/mdr/wfsp700n/v1/en/index.html

      Regards,
      -Erin sony_US

  • Rated 3 out of 5 stars

    Sony wireless ear bud

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ear buds bulky pp told me I sound like I am under water

    No, I would not recommend this to a friend