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Customer Ratings & Reviews

Your price for this item is $179.99

Customer reviews

Rating 3.7 out of 5 stars with 1030 reviews

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Rating by feature

  • Value

    Rating 3.5 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Ease of Use

    Rating 3.8 out of 5 stars

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67%would recommend to a friend

Customers are saying

Customers frequently mention the WF-SP700N Sport True Wireless Noise Cancelling Earbud Headphones for their sound quality, comfort, and fit. Many customers find that the earbuds fit well and stay in place, even during physical activities. However, some customers have concerns about the battery life and volume control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 40 Showing 781-800 of 1,030 reviews
  • Rated 3 out of 5 stars

    Good for music

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for listening to music but not to talk to anyone.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Ok sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They sound ok wishrhey were louder . Noise canceling is ok!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good sound

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These were for a gift and the person loves them. Only thing that sucks it takes 3 hours to first charge them and when they are for a teen that’s years lol

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Poor connection quality

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had issues with these stating connected bia bluetooth on my phone even when the phone is right in front of me. I was using them while at the gym, but they don't stay in my ear especially once I start sweating.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These ear buds are more then i expected. Very portable and convenient with the charging system being built in the storage case. Definitely recommend!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good products would definitely recommend to others

    I would recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 1 out of 5 stars

    These not good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is not clear at all and these wouldn't stay connected to my phone. Everybody I talked to couldn't hear me clearly and said I sounded so low. The volume was up high. I like the Jabra better

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi, Faith!

      We regret that the headphones did not meet your expectation. Sony takes into consideration all feedback to improve the performance and quality of our products and services. We're always looking to make Sony better.


      Erin Sony_US

  • Rated 5 out of 5 stars

    Great for running

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got these to run and exercise with. Pairs with iPhone seamlessly. Work great. Sound not as great as my over the ear Sony's, but more than adequate for exercise.

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Fit, Sound quality
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Nice and natural sounding in the simplest design

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    SONY WF-SP700N EARBUDS are as simple and effective as you can find for delivering sound to your ears. Like every SONY headphone I’ve owned, these setup easily with Bluetooth. It seems less than a minute before I’m listening to music. Very nice. Very detailed. Voices sound natural, but there is definitely extra weight in the bass end of the sound spectrum. Not overwhelming. but I will be checking out the SONY “Headphone Connect” App to make changes that appeal more to my tastes. Bass lovers are simply going to turn it up. CONTROLS/ COMFORT: The Earbuds fit snuggly into their traveling and charging case, where they are reliably turned off every time you place them into they cubbies. It seems they turn themselves back on and link up as you remove them. Cool. Placing the earbuds back in the case can add to 3 hours more of charge, twice. So, you get about 9 hours of listening before you need a storage case recharge. SONY’s pictorial USER GUIDE indicates that they will take about 90 minutes to charge and will discharge in about 3 hours. I should thank SONY for adding words to their setup card illustrations; it makes setup so much easier. If you want complete instructions, download SONY’s Help Guide. The earbuds themselves fit just as snuggly in my ears, and the design created less pressure than I’ve occasionally felt with other earbuds. The wing tips give you a far better sense of security; I just stopped worrying that they might fall out. These earbuds are for serious workouts and the IPX4 rating ought to deal with sweat or rain. There is only a simple button on each earbud, but they are responsible for a several tasks by using single or multiple presses of the buttons on one or the other earbud. You will be able to operate noise canceling or manage phone calls. The Headphone Connect App adds the remaining controls or it can be used instead of the various button presses. It’s here that you can modify the sound profile of the headphones using the EQUALIZER PRESETS or do a few other tasks instead of using the earbud buttons. SOUND/ NOISE CANCELLATION: These are very nice sounding, offering a mostly natural sound. I found I could easily tame the extra bass to my liking. SONY is very good about keeping that bass enhancement out of the voice range, anyway. I do wish SONY would give complete equalizer control and even allow direct defeat of any bass enhancement. The noise cancelling was especially effective. It didn’t modify the sound whether it was off or on, other than eliminating exterior droning or persistent background noise. SUMMARY: Added to the comfortable fit and great sound, these headphones will easily serve me on the road or around the house. What’s especially nice is how simple they are to carry with me. They’re like carrying around a small ring box . . . which might just startle someone. Be careful.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Mine must be lemom

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I waited for these to go on sale. I researched and thought hard. I finally pulled the trigger. They fit my ear good is a positive. Only able to use for 3 hours and wanted to be charged again!!!!!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Won't work for what I needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought for my husband but he has an Android phone and these only work with I phone. So I need to return and see if I can get some to work with jis phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easier to communicate when exercising.

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these for my Grandson for a birthday. He is in college and uses them when he exercises and doesn't have to hold his phone. He loves them.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Disappointed enough that I returned them

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Disappointed enough that I returned them in lees than 3 weeks. • Battery did not perform as promised • sound was never in sync with video • constantly lost sound in one ear or the other

    No, I would not recommend this to a friend
  • Pros mentioned:
    Bass, Fit, Sound quality
    Cons mentioned:
    Connection
    Tech Insider Network Member

    Rated 2 out of 5 stars

    great sound but cut out

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    well for the bad. the right ear keeps cutting out even on a full charge. at least 8 times in a hour. after an hour the left started to cut out as well. for this reason, I give it the 2 stars. I don't feel its worth having if you have to hassle with them cutting out. and this is keeping your phone right next to you. maybe its the set I have and I hope so. the great. when they work, man do they sound great. bass is great, sound is great and you don't have to turn them up to much at all to not hear anything. I love that the case acts as a charger as well. so if you are out and about and need an extra charge this is great to have. they also feel pretty good. I have a messed up ear and have a hard time with ear buds and such and these fit. over all like I said, if it was not cutting out, easily a 5 star and worth it. but because of the amount of cutting out, not worth it for me.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Noise Canceling

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son used for gym and other classes, and he is happy with he performance of his headphones. Practical to Carry around and battery last.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Stopped working

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They stopped working after 3 months. Luckily, it was under warranty and I was able to replace.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are great headphones! I like the compactness of them but be careful because that do make them Easy to misplace but other then that I love them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wife loves them

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought them for a b-day present for my wife. She loves them as they will shift from tablet to smart phone, and back again on a tap.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi, There!

      Wonderful present! We are glad that you're wife loves your birthday gift. Thank you for choosing Sony!

      -Erin Sony_US

  • Rated 5 out of 5 stars

    These sound awesome!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    when we were shopping the geek squad guy said this was the best brand of ear buds. We agree, so we got two pair!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    For the price, terrible

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Firstly, obviously since it's third party hardware, it's not as clean a synch as just a pair of Apple Airpods, which I'd lost and felt like replacing with something more workout-friendly. These being sweat-proof and in-hear, I was encouraged. The reviews have been really generous. The sound quality is HORRENDOUS. Hissing, crackling, treble, minimal bass, and on conference calls on my first day, I was apparently barely audible by colleagues. Forget it - AirPods it is, except for high-movement workouts.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MorningBrew2019,

      We regret to hear that you're having issues with these Headphones. Let's try to isolate the issue by following some troubleshooting steps included on this link:

      https://helpguide.sony.net/mdr/wfsp700n/v1/en/contents/TP0001613528.html


      Regards,
      Zac
      Sony Social Support Sony_US