Customer Ratings & Reviews

I don't care for this item, hurts the ear. sorry I purchased this item

Good product, but could not get enough sound out of them. Work great for phone calls!

These wireless head phones knock out my wifi every time I try to use them - not good

I have other noise cancelling headphones, and I returned this one. Not worth the price

I returned these the quality was not there for the price and didn't feel right.

The buds made by a certain fruit company are considered the gold standard (for better or worse), so every manufacturer's product in this space will be compared to those. Pros: comfortable, great sound quality, nice noise-cancelling, presence of actual buttons for control Cons: battery life is around 3 hours, lag with non-music sources (example - watching video), large charging case Overall, I think the pros outweigh the cons, but I don't think there's anything extraordinary about these buds

People say they can't hear me. No Google assistant. App to upgrade did not allow me to

Pro -Good carry case for protecting buds -Case has battery for charging on the go -Includes 4 bud sizes and two ear stem sizes -Ambient mode -IPX4 water resistant Con -Audio lag -Control buttons unwieldy, pushing in on them effectively jams the buds into your ears -No Volume control -Lacks bass -Active noise cancelling disappointing -Right bud fades in and out -Short battery -Short BT range -Mobile app offers EQ presets only, no EQ customization Overall For those that want all the details, bad and good, keep reading. For those looking for the TL/DR, here it is. The fully wireless design has two big drawbacks. Audio playback lags as much as half a second behind the playback device, and the right bud will drop audio if anything disrupts the two buds from talking to each other. If you plan to use these to watch any movies or videos, you'll be sorely disappointed, mostly by the audio sync. If you want them for just music and delayed playback isn't a big issue, read on. Okay, some more detail on how the "truly wireless" design works. Your phone or device connects via BT to the left earbud. However, the two buds also communicate wirelessly together. So your phone sends the audio data to the left bud, the left bud then processes it and sends it to the right bud, then you hear the playback. That's why the audio lags. This also means that anything happening on your playback device is also lagging behind. Changing the volume and changing tracks also means you have to wait a second to hear the difference. Admittedly this is a minor thing, but I found it annoying. But since the buds have no volume control of their own, they rely completely on your device for volume. That means not only do you have to fish out your phone to change volume, but you're also stuck with your phone's limit of how loud and quiet you can listen. The second problem inherent in the fully wireless design is that the connection between the earbuds can be disrupted easily, which causes audio glitches and skipping, particularly on the right earbud. This is easy to demonstrate by covering your hand over your ear. Cover your right ear, the right bud goes silent. Cover your left ear, interestingly it still receives audio from your phone, but can't talk to the right earbud and it again goes silent. Putting your head on some cushions, wearing a thick winter hat, pulling your hood up on your jacket, all of these can make the right earbud skip or just cutout. Even doing nothing at all and just working at a desk the buds would skip enough ( both left and right ) that I found it annoying. Anything in the 2.4 GHz range can disrupt them, which is probably the most used frequency band right now. Some phones have an option to prioritize stable BT connection, which does cut the skipping a lot ( though doesn't fully eliminate it ) though it does come at the cost of slightly poorer audio quality. Speaking of audio quality, you can get Sony's app on iOS and Android to customize the sound profile of the earbuds. Unfortunately you're limited to a handful of EQ presets and can't customize the EQ to your own liking. I found the sound quality pretty good, though bass felt a bit weak, even if using the EQ app to punch it up. The active noise canceling is also very week, no where near as good as Sony's full ANC headphones like the 700 and 1000 series. As mentioned, there's no volume controls on the earbuds. Each bud has a single button that allows you to power them on while the left controls audio mode ( ANC on, ambient noise boost, or off ) and the right does play/pause, next/previous, and voice command. The buttons are tiny, though, and pushing them means pushing the buds farther into your ears, which isn't exactly pleasant. The fit, thankfully, is pretty good. The earbuds come with four sizes of tips and two lengths of ear stems to help hold them in ( or you can simply remove the stems altogether ). You may not run into long-term comfort issues since the batteries only last a few hours. The earbuds do come with a nice hard case with its own battery that can recharge the earbuds. Putting the buds in the case automatically turns them off and starts the recharging cycle ( supposedly it can recharge the buds three times on its own battery ). Pulling them out automatically turns them on. The case itself is recharged over micro USB ( no proprietary plug, thank goodness ) and contains the NFC funtionality for tap pairing. I really wanted to like the SP700N. The hard case is very protective and a great way to drop the earbuds in a pocket or bag without damaging them and having it recharge them is great. They're very lightweight and fairly comfortable and even IPX4 water/sweat resistant. And Sony is almost legendary in their noise canceling tech. Sadly the ANC is poor and the audio lagging and skip problems are far too annoying for me to ignore. If you absolutely NEED fully wireless earbuds, I suppose you could make do with these. But if having a short cable run behind your head is not a deal breaker, Jaybird, JLab, and even Sony have a lot of other options that don't have the SP700N problems and also cost a lot less.

These SP700 headphones are well built, and come with a very cool case, but they don't fit in ears well (three of us tried) as the buds themselves just don't seem to seal well (we tried multiple of the offered sizes - The issue seems to be that the outer body is long and "heavy" on the ear and pulls at the seal - The ear wings help, but the fit is always a bit awkward. Its not that they feel "loose" they just don't feel "sealed" in the ear as well as other options. Sound quality was OK - Not comparable to premium headphones like Bose or Beats, but some of this was due to the seal issues I think more than issues with the driver. The main issue was that cut-out was a big problem with these. The two ears could not both stay connected when taken on a run with the source phone in either left or right pocket. The ANC works well when the audio holds - cutouts prevented me from really getting a feel for how this integrated into the music I listened to - Bass was good, but I think my unusual ear seal issues prevented getting the full feel. The other big issue was the video sync. This seems to be a problem/symptom across true wireless buds, and likely something to do with their sync and buffer process. Either way, these phones don't resolve it - I had high hopes for these, but they seem geared toward mobile device and music-only use cases. The final thing may or may not be Sony's fault - These work great with iOS and Android (I tested with an iPhone 7 Plus and my Pixel 2 XL) but they don't seem to pair consistently with Windows 10 devices, whether tablet or laptop... That eliminates a major listening scenario to me. This may also be due to something Microsoft excludes from their Bluetooth stack, but other BT headphones work well. Overall I'd recommend these to a runner friend, but not to someone who wanted to use them as their all-rounder audio consumption device for all media.

My son didn’t like them, he thought quality wasn’t the best for the price.

Sound quality not expected from sony .. No bass distortion back ground .

Sony has definitely designed these headphones with the athlete in mind. They feel secure enough when placed within the ear to stay there during the most demanding activity. They will last you around 3 hours on a single charge, enough for most workouts. While this isn't as long as some wireless headphones you'll want to consider these as they also feature active noise cancelation They are quite comfortable to wear and should your activity get the heart really going, the water resistance will mean you don't need to worry about sweating a bunch during a hard workout. If you're working out in the rain then again, no need to worry. Obviously, do not wear these when swimming though :) So, if you're looking for wireless headphones for the gym with good sound quality coupled with good styling then you should definitely consider the Sony SP700N.

Why its ok because the connection breaks up a lot.

Looks good however horrible sound. Shocked this is a Sony product.

They did not do as good as they appear to look not happy at all Best Buy works said that they are the best out there but did not like them Good thing is for Best Buy that I don’t like returning stuff if not I would’ve returned them

I bought these as they were recommended by an associate. However, they were a disappointment. The sound quality is bad compared to the Jabra Elite or the Jaybird Run. They are uncomfortable to wear or run. I truly do not recommend these if you are into sound quality and comfort!

Bought these to assist me feeling my hands while working in the warehouse only to find out putting my phone on speaker worked better. It sounds like you are very far away and under water headphones do not cancel out noise maybe cancels the person out all together not worth the money

Disappointed. Sound quality ok but not loud eniugh

Overall these are a solid pair of true wireless earbuds. They are very comfortable after 1 1/2 hours in the gym. They stay in your ear very well. The sound is decent but they do not get very loud. I had the volume on my iPhone turned all the way up along with the volume in the Sony app. I could still hear people around me talking. I prefer to listen to my music pretty loud when i am working out. The sound on the bose soundsport free is much better. Although the Sony is more comfortable. The battery is not that great. After 1 1/2 hours in the gym i was at 50%. Not a big deal unless you plan on using them for long periods of time. Whereas the Bose i had 80%. The charging case does not give you any indication of how much battery is left in the case itself. One last note is that the noise cancelling does not work all that well. I tried all the settings and i could not tell the difference. I could still hear people around me talking.

Over priced earbuds. Looks great, but the sound quality sucks while you're on the receiving end of a phone call. Under to have a decent conversation, you must be somewhere completely quiet, otherwise you will sound like a robot on the phone.