Customer Ratings & Reviews
- Model:
- WFSP800N/B
- SKU:
- 6408358
Rating by feature
- Sound Quality
Rating 4.6 out of 5 stars
- Battery Life
Rating 4.7 out of 5 stars
- Connectivity
Rating 4.5 out of 5 stars
Customers are saying
Customers enjoy the WF-SP800N True Wireless Noise-Cancelling In-Ear Headphones for their excellent sound quality, comfortable fit, and long battery life. They also appreciate the affordable price point and the impressive bass. However, some users have experienced connectivity issues, particularly when using the phone, and a few have found the volume to be insufficient.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Comfort, Fit
Excellent for active listener
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchase these on sale and worth the sale price. They are comfortable and stay in place. Great choice for an active wearer.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Monskyle, Good to know that you are happy with your purchase! The WF-SP800N truly wireless sports headphones combine long battery life, resistance to water and sweat, and deep bass sound with digital noise canceling. So when the going gets tough, they won’t let you down. The soft-cushioned arc supporter and three-dimensional curved design ensure a secure, comfortable fit. So while you move, your headphones don’t.
Thank you for choosing Sony! Jay
- Pros mentioned:Sound qualityCons mentioned:Connection
good sound quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.the sound quality is good, but it's unstable, not so easy to use, sometime i couldn't connect it to my phone easily
No, I would not recommend this to a friend - Pros mentioned:Comfort, Sound quality
Sony WF SP800N
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought these for my wife and she loves them. They sound fantastic and are very easy to use. Nice and light, provide great comfort with multiple size earpieces, and sound great! Got them on sale, and if you can get them for discounted price, you won't be disappointed!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Weezy04, we're glad your wife loves our product. The WF-SP800N truly wireless sports headphones combine long battery life, resistance to water and sweat, and deep bass sound with digital noise canceling. So when the going gets tough, they won't let you down. Thank you for choosing SONY. ~Earl
- Pros mentioned:Fit, Sound quality
Great at the gym, not for running
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great indoors and at the gym. The noise cancellation works really well and the sound is better than Jabras. And It is IP rated so sweat isn’t a problem. They are big but do fit securely. But these are not for running outdoors. The sound keeps cutting out for some reason and if you use noise cancellation or ambient sound modes it picks up a lot of micro phonics from the body of these rubbing against your ears.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DingoBaby,
Thank you for purchasing the WF-SP800N headphones. While we're glad that you like the sound quality and noise cancelling feature of the headphones, we regret to hear that sound keeps cutting out when using on outdoor exercise. We'd like to help troubleshoot and isolate the issue.
Bluetooth communications may be disabled, or noise or audio dropout may occur under the following conditions:
When there is a human body between the headset and the Bluetooth device
In this case, put the Bluetooth device in the same direction as the antenna of the headset to improve the Bluetooth communications.
There is an obstacle, such as metal or a wall, between the headset and the Bluetooth device.
In places with wireless LAN, where a microwave oven is used, electromagnetic waves are generated, etc.
The situation may be improved by changing the wireless playback quality settings or fixing the wireless playback mode to SBC on the transmitting device. For details, refer to the operating instructions supplied with the transmitting device.
When connecting the headset to a Bluetooth device, use the headset at least 10 m (30 feet) away from the wireless LAN device.
If this headset is used within 10 m (30 feet) of a wireless LAN device, turn off the wireless LAN device.
Use this headset and the Bluetooth device as near to each other as possible.
If you are enjoying music with your smartphone, the situation may be improved by shutting down unnecessary apps or restarting your smartphone.
Connect the headset and the Bluetooth device once again.
Sony takes into consideration all feedback to improve the performance and quality of our products and services. Should you need further assistance, please email us at [email protected] with the following details:
Name:
Bestbuy Username:
Model Number:
Issue:
Telephone Number:
Regards,
Kris
- Pros mentioned:Sound quality
Good, but fit is still an issue
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These Sony earbuds are really good. Better than my 1st generation Galaxy Buds. Especially when it comes to call quality. Better for music too. Very few earbuds work for me. Thats why I use over-the-ear headphones mostly. Still trying to get tge fit so it don't pop out like the Galaxy Buds do.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Nomadicways, we're glad you like our product. The WF-SP800N truly wireless sports headphones combine long battery life, resistance to water and sweat, and deep bass sound with digital noise canceling. So when the going gets tough, they won't let you down. To maximize the effectiveness of Noise Canceling and to achieve optimal Sound Quality (particularly bass frequencies) it is important to minimize any gap that exists between your ears and the earbuds. Please choose the size of earbuds and arc supporters that results in the tightest seal. (Try the earbud sizes in order from larger to smaller.) A tighter seal may also be achieved by lightly pulling up on the top of the ear and twisting the headset as you place it in your ear. To achieve maximum stability select the size of arc supporter that fits comfortably and snugly inside your ear grooves. Thank you for choosing SONY. ~Earl
- Pros mentioned:Sound quality
Decent
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased for my husband, but they didn’t stay in his ears. We tried the Samsung beans right before this purchase and they didn’t stay in his ears at all, not even for a second. The sound quality and construction he said was great. I tried them and they don’t sit flat in your ears like the Beans. They do announce incoming calls as long as they’re in your contacts. What I didnt like was that you had to have the app. We end up pushing buttons trying to get them seated properly. Not cool.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi MsEason, thank you for purchasing our product. We're sorry to hear that you have an issue with your SONY unit. To maximize the effectiveness of Noise Canceling and to achieve optimal Sound Quality (particularly bass frequencies) it is important to minimize any gap that exists between your ears and the earbuds. Please choose the size of earbuds and arc supporters that results in the tightest seal. (Try the earbud sizes in order from larger to smaller.) A tighter seal may also be achieved by lightly pulling up on the top of the ear and twisting the headset as you place it in your ear. To achieve maximum stability select the size of the arc supporter that fits comfortably and snugly inside your ear grooves. Sony takes into consideration all feedback to improve the performance and quality of our products and services. We're always looking to make Sony better. We appreciate your time sharing this feedback. Thank you for choosing SONY. ~Earl
- Pros mentioned:Battery life, Sound quality
LOVE IT!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the earbuds! They are waaaay better than the other ones out there (in my opinion). The battery lasts for days (I don’t use it hours at a time). Sound quality is great!
I would recommend this to a friend - Pros mentioned:Comfort, Sound quality
Best earbuds I’ve owned
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These earbuds have a great sound. And are very comfortable. I purchased these after several purchases of the Bose which I do love however they would not keep a charge so I thought I’d try something else. I hope these hold a better charge so far they are excellent!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ILoveGadgets,
Wow! Thank you so much for such a great review. We're happy to know you are enjoying the great sound and comfortable fit of the WFSP800N headphones. Rest assured that your investment with the headphones is worth it. Focus on nothing but your goals with the WF-SP800N truly wireless noise-canceling sports headphones. Featuring IP55 water and sweat resistance, they also offer long battery life, stable Bluetooth® connectivity, and EXTRA BASS™ for a deep, punchy sound. Thank you so much for choosing Sony!- Kris
- Pros mentioned:Fit, Sound quality
great earbud for sport
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product sound good easy pairng fit perfect size perfect in ear
I would recommend this to a friendBrand response from SonyListens
Posted .Hi kamkoon, we're glad you like our product. Focus on nothing but your goals with the WF-SP800N truly wireless noise-canceling sports headphones. Featuring IP55 water and sweat resistance, they also offer long battery life, stable Bluetooth® connectivity, and EXTRA BASS™ for a deep, punchy sound. Thank you for choosing SONY. ~Earl
- Pros mentioned:Bass, Sound quality
Best true wireless I have used.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The noise cancelling is great when mowing the lawn and at work. The bass is far the best I have heard in a true wireless pair. Sony sound quality is almost next to none.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Kgigs, we're glad you like the sound quality and noise canceling feature of our product. The WF-SP800N truly wireless sports headphones combine long battery life, resistance to water and sweat, and deep bass sound with digital noise canceling. So when the going gets tough, they won't let you down. Thank you for choosing SONY. ~Earl
- Pros mentioned:Comfort, Sound quality
Moderately priced to compete w/ high end options.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good comfort and sound but bulky and noise canceling / ambient sound features are above average but not great.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi HermosaDJ, we're glad you like our product. The WF-SP800N truly wireless sports headphones combine long battery life, resistance to water and sweat, and deep bass sound with digital noise canceling. So when the going gets tough, they won't let you down. Thank you for choosing SONY. ~Earl
- Pros mentioned:Sound quality
Sony does it yet again
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dude the quality on these blow every other earbud I've had out of the water, Wait for that black Friday sale they always drop down to $80-$90 and they're still worth the $200, but for that price they can't be beat!
I would recommend this to a friend - Pros mentioned:Comfort, Sound quality
Bought to teach virtually...
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound quality is good, but it is not as noise-canceling as it advertises. If you have the right ear shape, they should be pretty comfortable. My ears are on the smaller side, so they didn't hurt, but definitely stretched my ear out a bit the longer I wore them. The touch control is nice. I bought them to teach virtually, but the mic is isn't the best quality like the apple airpods. Best for listening to music/videos.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Stephanie,
Thank you for sharing your experience with us. While we're glad you like the sound quality and touch control of the headphones, we're sorry to hear that we were not able to meet your full expectation with the noise canceling features as well as your discomforts while wearing the headphones and microphone issues. We'd like to help make this experience better.
The WFSP800N comes with different sizes of earbuds to ensure there is a great fit for all ear sizes and an optimal noise canceling experience. As a suggestion, to reduce discomfort while wearing the headphones, try to use the right size according to the size of your ears. When wearing them, please gently pull on the top of your ear as you twist the earbud into your ear. This should give you a firmer hold and better noise canceling experience.
Please refer to this link for phone call function: https://helpguide.sony.net/mdr/wfsp800n/v1/en/contents/TP0002757655.html
The WF-SP800N truly wireless sports headphones combine long battery life, resistance to water and sweat, and deep bass sound with digital noise canceling. You can also adjust the noise canceling via Sony | Headphones Connect app. It also includes Adaptive Sound Control, a smart function that automatically detects what you're up to— then adjusts ambient sound settings to suit your environment. You can also customize the settings to your preferences.
If you require any additional support in regards to this product, please email the below information to socialsupport@am.sony.com.
Name:
Best Buy Username:
Telephone Number:
Model Number:
Issue:
Regards,
Kris
- Pros mentioned:Battery life, Sound quality
Finally! Batts that last more than 8 hrs on 1 chrg
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sony's wireless headphones not just sound great, but most important to me is that they last more than 8 hours on a single charge which I constantly wear at work to get me through the day. All other headphones I purchased wouldn't last more than 4 hours.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ExtremeCliff, Awesome! We're glad that you are enjoying the sound quality of your new headphones. The WF-SP800N truly wireless sports headphones combine long battery life, resistance to water and sweat, and deep bass sound with digital noise canceling. So when the going gets tough, they won't let you down. Thank you for choosing SONY. Erin
- Pros mentioned:Battery life, Sound quality
Highly recommend - Awesome headphones
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Noise cancelling works great! Sound quality is very high and nice bass! Battery life is very good and charges fast. Stay in ears very well while running.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Falcon, we're so pleased that you live the sound quality and noise canceling feature of our product. The WF-SP800N truly wireless sports headphones combine long battery life, resistance to water and sweat, and deep bass sound with digital noise canceling. So when the going gets tough, they won't let you down. Thank you for choosing SONY. ~Earl
- Pros mentioned:Battery life, Sound quality
Wifes sony ear buds
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We went in looking for a nice set with a good battrry time, after some looking around and reading reviews we spoke to a in store rep and confirmed what we did as well and my wife loves these buds, they fit her ear fine and sound great.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Repo79,
You made the right choice! Rise above the noise with the WF-SP800N wireless noise canceling sport earbuds, complete with IP55 sweat resistance, long battery life, and deep, punchy EXTRA BASS sound that gives you the boost you need to finish through any workout. A wide array of smart features will have you wearing them all day afterward. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Fit, Sound quality
True Sound
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very accurate sound and vocals. They fit nicely in the ears. Use of the equalizer app enhances sound for your style of music. VERRY NICE!!!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi 1PawPaw, we're glad you like the sound quality of our product. The WF-SP800N truly wireless sports headphones combine long battery life, resistance to water and sweat, and deep bass sound with digital noise canceling. So when the going gets tough, they won't let you down. Thank you for choosing SONY. ~Earl
- Pros mentioned:Battery life, Sound quality
Great audio for earbuds
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought these for work and the sound is pretty good for ear buds. Last a good while too. NC works fairly well but I personally don't use it too often. Only downsides are the large case and only one side works alone.
I would recommend this to a friend - Pros mentioned:Battery life, Sound quality
Perfect Bluetooth earbuds
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are incredible! Pricey but they sound great. The noise canceling feature is spot on and the battery lasts forever. The LED indicators for battery life are a little counterintuitive with red being fully charged but overall a great buy.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Kalc, We're glad you like our product. The WF-SP800N truly wireless sports headphones combine long battery life, resistance to water and sweat, and deep bass sound with digital noise canceling. So when the going gets tough, they won't let you down. Sony takes into consideration all feedback to improve the performance and quality of our products and services. We're always looking to make Sony better. We appreciate your time sharing this feedback. Thank you for choosing SONY. ~Earl
- Pros mentioned:Battery life
Great battery
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The reason I decided to buy these headphones was for the battery life. It lasts over twice as long as the Bose headphones I’ve been using but the sound quality just doesn’t compare. The noise canceling and ambient sound features just sounded like a light buzzing noise constantly which I wasn’t a fan of so in the end I decided to return them and stick with my old bose headphones.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi jcram, we're sorry to hear that you had returned your SONY unit. If the effect of noise canceling is not sufficient, we recommend following this link:
https://helpguide.sony.net/mdr/wfsp800n/v1/en/contents/TP0002755729.html
We have our support team that is always happy to assist you. You may email us at socialsupport@am.sony.com with the following details: Name: Username: Model Number: Issue: Telephone Number:
We hope you consider SONY again. ~Earl