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Customer Ratings & Reviews

Your price for this item is $169.99
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The comparable value price is $199.99

Customer reviews

Rating 4.2 out of 5 stars with 734 reviews

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Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

79%would recommend to a friend

Customers are saying

Customers enjoy the WF-SP800N True Wireless Noise-Cancelling In-Ear Headphones for their excellent sound quality, comfortable fit, and long battery life. They also appreciate the affordable price point and the impressive bass. However, some users have experienced connectivity issues, particularly when using the phone, and a few have found the volume to be insufficient.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 18 Showing 341-360 of 733 reviews
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Comfortable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve tried many others including the Jabras and the Sony’s were much more comfy. Sound quality were almost equal to my ears.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Yotaman2112, we're glad you like the sound quality and comfort of our Truly Wireless Noise-Canceling Headphones for Sports. The WF-SP800N truly wireless sports headphones combine long battery life, resistance to water and sweat, and deep bass sound with digital noise canceling. So when the going gets tough, they won't let you down. Thank you for choosing SONY. ~Earl Sony_US

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Use it for walking

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good on the go or a walk in the park..sounds go for what its worth

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Chad, we're glad you like the sound quality of our product. The WF-SP800N truly wireless sports headphones combine long battery life, resistance to water and sweat, and deep bass sound with digital noise canceling. So when the going gets tough, they won't let you down. Thank you for choosing SONY. ~Earl Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great loud and krispy clear sound!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely happy with the quality and their performance. Enjoy listening to my music and the privacy during phone calls!!!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Vikingo88, we're glad that you like the quality and its performance. The WF-SP800N truly wireless sports headphones combine long battery life, resistance to water and sweat, and deep bass sound with digital noise canceling. So when the going gets tough, they won't let you down. Thank you for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sony In-Ear Headphones (WF-SP8OON)

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these earbuds. This is my third try at getting something that would stay in my ears when I was doing anything more than simple walking. Sound is good and very clear.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RefereeGirl, we're glad you love our product. The WF-SP800N truly wireless sports headphones combine long battery life, resistance to water and sweat, and deep bass sound with digital noise canceling. So when the going gets tough, they won't let you down. We regret to hear the discomfort that you are experiencing over time. Sony takes into consideration all feedback to improve the performance and quality of our products and services. Thank you for choosing Sony! ~Earl Sony_US

  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Just couldn’t find a comfortable placement

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These buds sound phenomenal out of the box. My problem is I just couldn’t get a good fit no matter what I tried. Any combination produced the same outcome. After 10 minutes I had to take them out. Ultimately returned and opted for a different brand with a different fit and style. All I can say is give them a go. The app and buds sound and work great but they just don’t fit all ears.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Woodstorm,
      Thank you for purchasing the WFSP800N. While we are glad that you like the app and sound, we regret to hear that unit didn't fit to your ears and unit had to be returned. M-sized arc supporters come attached to the left and right units of the headset at the time of purchase. When the headset is worn following the procedures described above and you feel the arc supporters are too small, replace them with the size L arc supporters. A tighter seal may also be achieved by lightly pulling up on the top of the ear and twisting the headset as you place it in your ear. To achieve maximum stability select the size of arc supporter that fits comfortably and snugly inside your ear grooves. Sony takes into consideration all feedbacks as it helps to improve the quality of our product and service. We appreciate you and hope that you will shop Sony again in the future. Thank you for shopping Sony! - Kris Sony_US

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Nice earbuds.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good earbuds, sound very good. Using them for calls is acceptble but not ideal.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Cooling8, we're glad you like the sound quality of our product. The WF-SP800N truly wireless sports headphones combine long battery life, resistance to water and sweat, and deep bass sound with digital noise canceling. So when the going gets tough, they won't let you down. Sony takes into consideration all feedback to improve the performance and quality of our products and services. We're always looking to make Sony better. We appreciate your time sharing this feedback. Thank you for choosing SONY. ~Earl Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great ear buds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the ear buds! Take one out of ear and it turns off the iPad. Put back in and turns the movie back on. Love ❤️ them!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Daylilylover13, we're glad you like our product. The WF-SP800N truly wireless sports headphones combine long battery life, resistance to water and sweat, and deep bass sound with digital noise canceling. So when the going gets tough, they won't let you down. Thank you for choosing SONY. ~Earl Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    a great set of earbuds!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these buds for a friend for their birthday but so far they've enjoyed them and not had any complaints about them.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Great at music and staying in ear but fails in cal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not bad . A little clumsy in ears . They stick out pretty far . But sound is great . However for this price point the jaybirds are better for calls . These are horrible no mater what the setting they will pick up literally everything around you . Especially if music is playing they won't be able to hear you even if not that loud doesn't matter how you set environment settings in app .

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Horusx7,
      Thank you for taking time to review the WF-SP800N. While we're glad that you like the sound quality of the Headphones, we regret that it does not fit well and your having issue with the background noise. M-sized arc supporters come attached to the left and right units of the headset at the time of purchase. If the size of the earbuds does not match the size of the ear holes, or the earbuds are not properly worn, the noise canceling function and sound quality may be significantly affected. When you feel the noise canceling function and low frequency sound are insufficient, change the earbuds to ones that feel more sealed. Try the earbud sizes in order from the larger sizes to the smaller sizes. The noise canceling function is effective in low frequency ranges such as airplanes, trains, offices, near air-conditioning, and is not as effective for higher frequencies, such as human voices. If you need further assistance, please email us at [email protected] with the following details:
      Name:
      Bestbuy Username:
      Model Number:
      Issue:
      Telephone Number:

      Regards,
      Kris Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this product really great sound quality great noise canceling everything as mentioned working excellent thanks Sony and Best Buy great I order in the morning it’s delivered by evening it’s self thanks

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Anilkumar, Thank you for giving the WF-SP800N a perfect rating! Good to know you love the great sound quality and noise canceling feature of the unit. The WF-SP800N headphones feature Adaptive Sound Control which is a smart function that automatically detects what you're up to—for example, running, walking, waiting or traveling—then adjusts ambient sound settings to suit your environment. You can also customize the settings to your preferences using the Sony | Headphones Connect app—it can even learn favorite locations, such as the gym or park. With an IP55 rating for water and dust resistance, they can be washed, making them perfect for active lifestyles and outdoor use. They also offer up to 18 hours of battery life, stable 5.0 Bluetooth connectivity and EXTRA BASS for a deep, punchy sound. Thanks for choosing Sony. -Sam Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Kimberly

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Synced to my older LG phone with no problems, stayed synced, no static when listen to media or talking. I am clear with no garbled sound to speaker. Had to return Powerbeats that kept disconnecting.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Kimberly, That's great! We're pleased to hear you like the easy Bluetooth pairing and clear audio quality of these headphones. The WF-SP800N truly wireless sports headphones combine long battery life, resistance to water and sweat, and deep bass sound with digital noise canceling. So when the going gets tough, they won't let you down. Thank you for choosing SONY. -Sam Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    SOUND GREAT

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these Sony - WF-SP800N True Wireless Noise-Cancelling In-Ear Headphones. They sound great. NC works great. I have yet to workout in them. But I'm sure I'll be happy with the results.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Gambler,

      Thank you for the 5-star rating and we are glad you like the sound quality of the headphones. Truly wireless noise-canceling headphones for sports with stable BLUETOOTH wireless connectivity, long battery life, IP55 rating water resistance, EXTRA BASS sound, and smart listening.

      Thank you for choosing Sony!
      David Sony_US

  • Rated 5 out of 5 stars

    Love these!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I originally bought the Apple AirPods and returned them because I went to go for a walk with them and they fell out before I went down the first step of my porch. The salesman told me that if I don’t care about the Apple features, these sound better and they are so much better! They have more than the round part that goes into your ear canals to hold them in too. The have a curved piece. You insert them in your ears and give them a little turn and it helps to hold them in place. I’ve done many activities with them now and they don’t fall out. Noise cancelling too. With AirPods I heard everything.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Harmony501, we're glad you love the sound quality, the fit, and the noise canceling of our product. Focus on nothing but your goals with the WF-SP800N truly wireless noise-canceling sports headphones. Featuring IP55 water and sweat resistance, they also offer long battery life, stable Bluetooth® connectivity, and EXTRA BASS™ for a deep, punchy sound. Thank you for choosing SONY. ~Earl Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Cool beans

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall great stuff, app is cool too, different settings makes the noise cancel an adjustable option rather than a static feature which is great for when you don't necessarily want all noise canceled.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Grabindragon, Great! Good to know that you like the sound quality, noise canceling and features of the headphones. We're also glad that you are utilizing the built-in equalizer on the Sony headphones connect app. Complete with IP55 sweat resistance, long battery life, and deep, punchy EXTRA BASS sound that gives you the boost you need to finish through any workout. A wide array of smart features will have you wearing them all day. Thanks for choosing Sony! -Jess Sony_US

  • Rated 4 out of 5 stars

    Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good set of headphones for the price.. works well so far

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Robert, we're glad you like our product. The WF-SP800N truly wireless sports headphones combine long battery life, resistance to water and sweat, and deep bass sound with digital noise canceling. So when the going gets tough, they won't let you down. Thank you for choosing SONY. Sony_US

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Curbside pickup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seamless curbside delivery . So far I am liking these earbuds a lot

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Richardmarc, we're glad you like our product. The WF-SP800N truly wireless sports headphones combine long battery life, resistance to water and sweat, and deep bass sound with digital noise canceling. So when the going gets tough, they won't let you down. Thank you for purchasing and choosing SONY. ~Earl Sony_US

  • Rated 5 out of 5 stars

    Good earphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hadn't bought some Sony earphone since I was in high school decided to over special agent try these out and to be completely honest they are some of the best earphones that I've tried out. The only thing that I might want to say is that I wish the noise cancellation was a little bit better but with that being said it does a good enough job. The waterproof feature is great. Would have bought the the newer version of these earphones but they are not waterproof. Overall good buy. The app is great as well. Can customize the sound. Side note I had to buy these earphones two times because I lost the first pair and couldn't find a better pair of the second time around and around the same price.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MelArgueta, we're glad you like our product. The WF-SP800N truly wireless sports headphones combine long battery life, resistance to water and sweat, and deep bass sound with digital noise canceling. So when the going gets tough, they won't let you down. To maximize the effectiveness of Noise Canceling and to achieve optimal Sound Quality (particularly bass frequencies) it is important to minimize any gap that exists between your ears and the earbuds. Please choose the size of earbuds and arc supporters that results in the tightest seal. (Try the earbud sizes in order from larger to smaller.) A tighter seal may also be achieved by lightly pulling up on the top of the ear and twisting the headset as you place it in your ear. To achieve maximum stability select the size of the arc supporter that fits comfortably and snugly inside your ear grooves. Thank you for choosing SONY. ~Èarl Sony_US

  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    It is an experienced commodity product.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its sound performance is very experienced, I am very satisfied with all functions, portability and battery life are also very good.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BINSIR, we're glad you like the sound quality, battery, portability, and all functions of our product. The WF-SP800N truly wireless sports headphones combine long battery life, resistance to water and sweat, and deep bass sound with digital noise canceling. So when the going gets tough, they won't let you down. Thank you for choosing SONY. ~Earl Sony_US

  • Cons mentioned:
    Anc

    Rated 5 out of 5 stars

    Awesome sound, not the best ANC but still worth it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thouroghly enjoy using these headphones for working out, not too picky about the ANC not being as effective knowing its primarily for working out, highly recommend

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great headphones

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great wireless noise cancelling headphones. Overall great but they take a little while to get figured out. Sound is impressive. Sometimes using only one on its own for calls has some issues.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RobertS, we're glad you like the sound quality and the noise canceling feature of our product. The WF-SP800N truly wireless sports headphones combine long battery life, resistance to water and sweat, and deep bass sound with digital noise canceling. So when the going gets tough, they won't let you down. Thank you for choosing SONY. ~Earl Sony_US