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Customer Ratings & Reviews

Your price for this item is $169.99
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The comparable value price is $199.99

Customer reviews

Rating 4.2 out of 5 stars with 734 reviews

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Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

79%would recommend to a friend

Customers are saying

Customers enjoy the WF-SP800N True Wireless Noise-Cancelling In-Ear Headphones for their excellent sound quality, comfortable fit, and long battery life. They also appreciate the affordable price point and the impressive bass. However, some users have experienced connectivity issues, particularly when using the phone, and a few have found the volume to be insufficient.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 24 Showing 461-480 of 733 reviews
  • Rated 5 out of 5 stars

    My earphones

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work just fine not problems with it they even water resistant

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Good Wireless ear buds.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product. Easy to sync. I used them when walking and the battery held up good.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Cabush, we're glad you like our product. The WF-SP800N truly wireless sports headphones combine long battery life, resistance to water and sweat, and deep bass sound with digital noise canceling. So when the going gets tough, they won't let you down. Thank you for choosing SONY. ~Earl Sony_US

  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Ok Product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While the sound is good enough, it's definitely hard to keep these in ear as they are a bit clunky. The control switches are hyper sensitive as well.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi lorikae,

      Thank you for reaching out. While we are glad you like the great sound quality of our WF-SP800N, we are sorry if the fit and touch control function of these headphones did not meet your expectations. To maximize the effectiveness of Noise Canceling and to achieve optimal Sound Quality (particularly bass frequencies) it is important to minimize any gap that exists between your ears and the earbuds. Please choose the size of earbuds and arc supporters that results in the tightest seal. (Try the earbud sizes in order from larger to smaller.) A tighter seal may also be achieved by lightly pulling up on the top of the ear and twisting the headset as you place it in your ear. To achieve maximum stability select the size of the arc supporter that fits comfortably and snugly inside your ear grooves.

      For the touch control, these can take a few tries to get used to. Please refer to this link for more details about the touch sensor of these headphones: https://helpguide.sony.net/mdr/wfsp800n/v1/en/contents/TP0002928782.html.

      If there’s anything we can do to help, please email us at socialsupport@am.sony.com with the following details so we can assist you further.

      Name:
      BestBuy Username:
      Model Number:
      Issue:
      Telephone Number:

      Thank you so much for choosing Sony!

      Sincerely,

      Romeo
      Sony Social Support Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    can't hear you

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These work great, good sound you get your bang for your buck.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great noises canceling headphones. Totally worth the purchase

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Goalie2884, we're glad you like our product. The WF-SP800N truly wireless sports headphones combine long battery life, resistance to water and sweat, and deep bass sound with digital noise canceling. So when the going gets tough, they won't let you down. Sony takes into consideration all feedback to improve the performance and quality of our products and services. Thank you for your purchase. ~Earl Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sony Headphone

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this headphone, use them everyday and the quality of the sound is great

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Tincho, Awesome! We're very happy to hear you use these headphones as your daily driver and the great sound quality as well. The WF-SP800N headphones feature Adaptive Sound Control which is a smart function that automatically detects what you're up to—for example, running, walking, waiting or traveling—then adjusts ambient sound settings to suit your environment. You can also customize the settings to your preferences using the Sony | Headphones Connect app—it can even learn favorite locations, such as the gym or park. With an IP55 rating for water and dust resistance, they can be washed, making them perfect for active lifestyles and outdoor use. They also offer up to 18 hours of battery life, stable 5.0 Bluetooth connectivity and EXTRA BASS for a deep, punchy sound. Thanks for choosing Sony. -Sam Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Ear buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, great sound at a great value, Much better than the other earbuds I had

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Game,

      Awesome! The WF-SP800N truly wireless sports headphones combine long battery life, resistance to water and sweat, and deep bass sound with digital noise canceling. So when the going gets tough, they won't let you down.

      Thank you for choosing Sony!
      David Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Just got them

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only one day of use but the sound is incredible, functionality is fantastic.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi GoNavy,

      Great! We're glad that you like the sound quality and functionality of these amazing headphones. Rise above the noise with the WF-SP800N wireless noise canceling sport earbuds, complete with IP55 sweat resistance, long battery life, and deep, punchy EXTRA BASS sound that gives you the boost you need to finish through any workout. A wide array of smart features will have you wearing them all day afterward. Thanks for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    High quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The highest quality headphones I’ve owned as well as the best sounding!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Nate,
      Amazing! We greatly appreciate you are enjoying the quality and incredible sound with your new headphones. We always strive to deliver the best in our products. Focus on nothing but your goals with the WF-SP800N truly wireless noise-canceling sports headphones. Featuring IP55 water and sweat resistance, they also offer long battery life, stable Bluetooth® connectivity, and EXTRA BASS™ for a deep, punchy sound. Thank you for choosing SONY! - Kris Sony_US

  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Just okay

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a comfortable fit, but the noise cancelling could be better. Had to return them.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Nancy, we're glad you like the comfort of our product. We're sorry to hear that you had returned your SONY unit. To maximize the effectiveness of Noise Canceling and to achieve optimal Sound Quality (particularly bass frequencies) it is important to minimize any gap that exists between your ears and the earbuds. It is recommended to choose the size of earbuds and arc supporters that results in the tightest seal. (Trying the earbud sizes in order from larger to smaller.) A tighter seal may also be achieved by lightly pulling up on the top of the ear and twisting the headset as you place it in your ear. To achieve maximum stability select the size of arc supporter that fits comfortably and snugly inside your ear grooves. We have our support team that always happy to assist you. You may email us at [email protected] with the following details: Name: Username: Model Number: Issue: Telephone Number:

      We hope you reconsider SONY again. ~Earl Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Clear sound

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fabulous, crystal clear good sound quality. Easy to set up.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    The Best Christmas Gift

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fiancé loves them . The battery really does last the time they say it does .

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi HawkLand69, we're glad you like our product. The WF-SP800N truly wireless sports headphones combine long battery life, resistance to water and sweat, and deep bass sound with digital noise canceling. So when the going gets tough, they won't let you down. Thank you for choosing SONY. Happy Holidays! ~Earl Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Wonderful sound.

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best pair of wireless headphones I have. Wonderful sound.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    I wanted them to be great!

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I checked out many reviews on youtube etc. and was excited to get these earbuds. However, after owning them for several months now I'm not as happy with them as I thought I would be. Pro's: - Easy to sync - Convenient - They stay put in your ear pretty good - Music quality decent Con's: - Background noise for the other end of the phone line is bad. - You can't drive and have a conversation with these, again the noise for the other end of the line is unbearable. I've tried everything to get it to work and sound clear and still does not work - battery life isn't great - Expensive for what you get

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are just perfect ! Easy to use , great sound .

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Edgardo, we're glad you like the sound quality and the noise canceling feature of our product. The WF-SP800N truly wireless sports headphones combine long battery life, resistance to water and sweat, and deep bass sound with digital noise canceling. So when the going gets tough, they won't let you down. Thank you for choosing SONY. ~Earl Sony_US

  • Rated 4 out of 5 stars

    Great sound so far.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't been able to truly test the sound isolation yet on a jobsite or answer a call. Will update my review at a later time.

    I would recommend this to a friend
  • Pros mentioned:
    Bass

    Rated 5 out of 5 stars

    Sony’s headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony’s headphones was great it had some base to it so I enjoy it

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Smiley46,
      Awesome! We're happy to hear you like your new WFSP800N headphones. Focus on nothing but your goals with the WF-SP800N truly wireless noise-canceling sports headphones. Featuring IP55 water and sweat resistance, they also offer long battery life, stable Bluetooth® connectivity, and EXTRA BASS™ for a deep, punchy sound. Thank you for choosing SONY! - Kris Sony_US

  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    I love this product.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product I use it daily. The battery lasts for hours and hours!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great for working out

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are similar to the Sony WF-1000XM3 except that they are missing true noise cancellation and other things in the app. I think these should be priced at $179.99 that would make these a winner these do stay in your ear while you workout! Finally, they suffer from the same issue as the WF’s when paired with an iPhone such as call drops, lag issues, etc.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Cris

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use I love this headphones, very good and amazing sound

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Silva, we're glad you love the ease of setup and sound quality of our product. Focus on nothing but your goals with the WF-SP800N truly wireless noise-canceling sports headphones. Featuring IP55 water and sweat resistance, they also offer long battery life, stable Bluetooth® connectivity, and EXTRA BASS™ for a deep, punchy sound. Thank you for choosing SONY. ~Earl Sony_US