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Customer Ratings & Reviews

Your price for this item is $169.99
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The comparable value price is $199.99

Customer reviews

Rating 4.2 out of 5 stars with 734 reviews

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Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

79%would recommend to a friend

Customers are saying

Customers enjoy the WF-SP800N True Wireless Noise-Cancelling In-Ear Headphones for their excellent sound quality, comfortable fit, and long battery life. They also appreciate the affordable price point and the impressive bass. However, some users have experienced connectivity issues, particularly when using the phone, and a few have found the volume to be insufficient.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 26 Showing 501-520 of 733 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wors perfectly helps my daughter focus while doing school work

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Stacy, we're glad your daughter enjoys our product. The WF-SP800N truly wireless sports headphones combine long battery life, resistance to water and sweat, and deep bass sound with digital noise canceling. So when the going gets tough, they won't let you down. Thank you for choosing SONY. ~Èarl Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    work ear buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    work great! cancel noise worked well in a very noisy environment!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi earbuds, we're glad you like the noise canceling feature of our product. Focus on nothing but your goals with the WF-SP800N truly wireless noise-canceling sports headphones. Featuring IP55 water and sweat resistance, they also offer long battery life, stable Bluetooth® connectivity, and EXTRA BASS™ for a deep, punchy sound. Thank you for choosing SONY. ~Earl Sony_US

  • Rated 4 out of 5 stars

    Not really

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really want it to like the sound but it didn't beat the great sound of the liberty pro.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good sound.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work well, except the covers fall off too easily. Already had to purchase more.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MissPiggy1, we're glad you like our product. The WF-SP800N truly wireless sports headphones combine long battery life, resistance to water and sweat, and deep bass sound with digital noise canceling. So when the going gets tough, they won't let you down. To maximize the effectiveness of Noise Canceling and to achieve optimal Sound Quality (particularly bass frequencies) it is important to minimize any gap that exists between your ears and the earbuds. Please choose the size of earbuds and arc supporters that results in the tightest seal. (Try the earbud sizes in order from larger to smaller.) A tighter seal may also be achieved by lightly pulling up on the top of the ear and twisting the headset as you place it in your ear. To achieve maximum stability select the size of arc supporter that fits comfortably and snugly inside your ear grooves. ~Earl Sony_US

  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Solid but lacking

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for the price. Ok battery life. Good sound when they work. Can't connect to my computer with bluetooth but all my other devices do. Would buy again as a backup pair.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DURM,

      We are sorry to hear what happen. Please allow us to help you and turn this into a better experience. To isolate the issue, please reset the headphones to factory default settings. Check the link below on how to.

      https://helpguide.sony.net/mdr/wfsp800n/v1/en/contents/TP0002755684.html?search=reset

      The WF-SP800N is fully compatible with any A2DP device such as an Android smartphone, iOS devices, and computer.

      https://helpguide.sony.net/mdr/wfsp800n/v1/en/contents/TP0002928783.html

      Happy to help,
      David Sony_US

  • Rated 4 out of 5 stars

    Sony Ear Buds

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for my daughter as a birthday gift. Easy to sync to her phone. Blue Tooth option was attractive as opposed to her current wire earphones.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BobP, Great present! Good to know that the headphones easily sync her phone. Focus on nothing but your goals with the WF-SP800N truly wireless noise-canceling sports headphones. Featuring IP55 water and sweat resistance, they also offer long battery life, stable Bluetooth® connectivity, and EXTRA BASS™ for a deep, punchy sound. Thank you for choosing SONY. Erin Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase and they work excellent - would purchase again.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Harp, Thanks for leaving us such a wonderful review! You definitely made the right choice. We're glad that you're having an excellent time with the amazing features of the headphones. Complete with IP55 sweat resistance, long battery life, and deep, punchy EXTRA BASS sound that gives you the boost you need to finish through any workout. A wide array of smart features will have you wearing them all day. We look forward to seeing more of your reviews in the future. Thanks for choosing Sony. -Jess Sony_US

  • Pros mentioned:
    Bass

    Rated 5 out of 5 stars

    Bass

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The bass is so good better than last editions from last year

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Luc1dGhost, we're glad you like the bass of our product. Focus on nothing but your goals with the WF-SP800N truly wireless noise-canceling sports headphones. Featuring IP55 water and sweat resistance, they also offer long battery life, stable Bluetooth® connectivity, and EXTRA BASS™ for a deep, punchy sound. Thank you for choosing SONY. ~Earl Sony_US

  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    I like it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is what I wanted - It fits me very well. Very good.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Hiroki, we're glad you like our product. The WF-SP800N truly wireless sports headphones combine long battery life, resistance to water and sweat, and deep bass sound with digital noise canceling. So when the going gets tough, they won't let you down. Thank you for choosing SONY. ~Earl Sony_US

  • Rated 4 out of 5 stars

    Very good Product

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's Just 4 Start for the Zise a little bit Big, but fit. And stay perfect and They come Whit Plenty of Features that don't show in the package.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Elmoy, Great! We value your input if the size is a little big for your ears. We'll have your feedback noted as we always strive to make this a better experience. Good to know that you like the features, amazing sound quality and comfort of these earbuds. Complete with IP55 sweat resistance, long battery life, and deep, punchy EXTRA BASS sound that gives you the boost you need to finish through any workout. A wide array of smart features will have you wearing them all day. Thanks for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Easy on fit and sound.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up. They fit well and the sound is good.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi NevB, we're glad you like the sound quality and the fit of our product. The WF-SP800N truly wireless sports headphones combine long battery life, resistance to water and sweat, and deep bass sound with digital noise canceling. So when the going gets tough, they won't let you down. Thank you for choosing SONY. ~Earl Sony_US

  • Rated 4 out of 5 stars

    Good for the price

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is ok. Synchronization between to buds sometimes faulty. Way better than the other cheaper options. Good for the price

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Comfort, Sound quality
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Solid Entry in the Wireless Earbud World

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Context: I am not an audiophile and use my headphones in 2 settings- at work (now home) to block out the cube farm (now family) noises and when running or working out by myself for an hour or more. I also just happen to have several pairs of Bluetooth headsets right now (yes, I may have a problem). Sound: these sound very good! The bass is solid, the music and voice calls are crisp & clear at all times! Comfort: Despite their slightly larger “in-ear” profile relative to some other earbuds, they’re very light and comfortable and optional ear hooks really provide an extra sense of security- a key factor when purchasing $200 headphones! Even without the active noise-cancellation, the tight, secure fit does a great job of blocking outside noises. I honestly had a hard time finding noises that were loud enough to make the noise-cancellation feature worthwhile- guess I’m just in pretty quiet places nowadays! Ease of Use: I did have to charge them before their first use- no deal-breaker, but an added bonus that seems to be more standard with electronics nowadays. Pairing them was very simple & the directions were clear. Once paired, I was switching back & forth between a couple different sets of headphones for comparison purposes and the Sony’s were great about turning off & re-pairing again when I wanted them. App: the accompanying app functions as an equalizer and allows one to customize various functions and options for the earphones- e.g. which earbud controls what functions, etc. There was an option to use a “360” sound service that sounded intriguing, but was only functional with certain providers, so don’t be sold on that function until you look into the required services and decide whether an eligible subscription would be worthwhile for you. Uses: For use at work (or home during the current WFH environment) the Sony’s were great- they block out almost everything (much to the chagrin of co-workers/family members). I also made a few co-workers endure some testing of different headsets over conference calls- the Sony’s were reported to have the best microphone of any pair I’ve got. While I can’t go to the gym, I did find them to be adequate for walking around town and doing light calisthenics- e.g. push-ups, sit-ups, pull-ups, etc.. Again, the added stability of the ear hooks (in-ear not over-the-ear) really gave these an edge for moderate activities over some other earbuds. They did not work AT ALL for running- I tried a couple different size ear pieces & configurations and they would not stay in. If that’s what you’re looking for, I still haven’t found a pair without an over-the-ear hook that I’d trust while running. I’m also NOT a believer in trying to cancel out all noises while running, so I’m not sure that some of the things that make the Sony’s really great-sounding headphones are what I want when out running. Case: While not something I care about at all, the storage/charging case for the Sony’s is significantly larger than some other popular brands’ cases- just bear that in mind depending on your intended use- you're not necessarily going to want to toss these in your jeans pocket until you need them! Summary: Solid sound, super easy to use, not for running, but OK for moderate activity.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Noise Cancelling earbuds for Exercising

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great, snug fit with the accompanying "wings". I was looking for a compact set of earbuds I could wear while exercising and not having to worry about sweat, these fit the bill nicely! Good sound and noise-cancelling for earbuds.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi pL4tiNumfi5t, we're glad you like the sound quality and noise canceling feature of our product. Focus on nothing but your goals with the WF-SP800N truly wireless noise-canceling sports headphones. Featuring IP55 water and sweat resistance, they also offer long battery life, stable Bluetooth® connectivity, and EXTRA BASS™ for a deep, punchy sound. Thank you for choosing SONY. ~Earl Sony_US

  • Rated 4 out of 5 stars

    very good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    did not fit my ears and the sound was not that good

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi cool61, we're sorry to hear that you have an issue with your SONY unit. To maximize the effectiveness of Noise Canceling and to achieve optimal Sound Quality (particularly bass frequencies) it is important to minimize any gap that exists between your ears and the earbuds. Please choose the size of earbuds and arc supporters that results in the tightest seal. (Try the earbud sizes in order from larger to smaller.) A tighter seal may also be achieved by lightly pulling up on the top of the ear and twisting the headset as you place it in your ear. To achieve maximum stability select the size of arc supporter that fits comfortably and snugly inside your ear grooves. Thank you for choosing SONY. ~Earl Sony_US

  • Rated 4 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really enjoy these headphones except every now and again the left ear bud turns off for about 5 secs then turns back on.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi mgcatn, Glad to hear that you are happy with the overall performance of your new WFSP800N. Please try resetting the headphones back to factory default and make sure that the device is sufficiently charged.

      To reset or initialize, please follow this link: https://helpguide.sony.net/mdr/wfsp800n/v1/en/contents/TP0002755682.html

      Regards,
      Carl Sony_US

  • Rated 4 out of 5 stars

    Sony WF-SP800N

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice product. Easy to get started right out of the box. Be careful where you wear them as they tend to fall out once in a while.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Mike, thank you for purchasing our product. The WF-SP800N truly wireless sports headphones combine long battery life, resistance to water and sweat, and deep bass sound with digital noise canceling. So when the going gets tough, they won't let you down. To maximize the effectiveness of Noise Canceling and to achieve optimal Sound Quality (particularly bass frequencies) it is important to minimize any gap that exists between your ears and the earbuds. Please choose the size of earbuds and arc supporters that results in the tightest seal. (Try the earbud sizes in order from larger to smaller.) A tighter seal may also be achieved by lightly pulling up on the top of the ear and twisting the headset as you place it in your ear. To achieve maximum stability select the size of arc supporter that fits comfortably and snugly inside your ear grooves. Thank you for choosing SONY. ~Earl Sony_US

  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are great. The only thing I wasn’t a fan of was when you run or cycle and there is heavy wind, the wind noise can be quite intrusive to what you’re listening to. I imagine this is due to the protruding profile.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent noice cancelling!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The noice cancelling feature is great! I use it for flying and drowning out noisy and annoying people. Just don’t use it on early morning jogs because you literally won’t hear anything around or behind you.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JuneBaby, we're glad you like the noise canceling feature of our product. Focus on nothing but your goals with the WF-SP800N truly wireless noise-canceling sports headphones. Featuring IP55 water and sweat resistance, they also offer long battery life, stable Bluetooth® connectivity, and EXTRA BASS™ for a deep, punchy sound. Thank you for choosing SONY. ~Earl Sony_US

  • Cons mentioned:
    Connection

    Rated 2 out of 5 stars

    BAD connection, not good ear seal fit for me

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a great fit for an sport in ear head set. I weightlift 5 times a week and these set will not get seal into the ear cannal for a deep bass sound. My old jaybird vista will never come out of the ear even when running.... and on top of that, every 2 min one of the buds looses it connection (paired with a Note 20 Ultta 5G) being SO anoying..... I Will never recomend this product for serious sport fellows...

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Fitness, Thank you for the feedback on your experience with your WFSP800N. We provide an assortment of earbuds in various sizes to ensure there is a great fit for all ear sizes. To obtain the best fit and prevent the headsets from falling out, select the earbuds that fit your ears the best, and wear the headset correctly. You can also change the arc supporters to another size to comfortably and snugly fit your left and right ears.

      To ensure you get the best Bluetooth connection and to prevent the headphones from losing connection, please set the headphones Bluetooth Connection Mode to “Priority on stable connection” using the Sony Headphones Connect App.

      If you are unable to resolve your concern, please email us at socialsupport@am.sony.com with the following details:

      Name:
      Bestbuy Username:
      Model Number:
      Issue:
      Telephone Number:

      Sincerely,
      Sam Sony_US