Customer Ratings & Reviews
- Model:
- WFSP800N/L
- SKU:
- 6408359
Rating by feature
- Sound Quality
Rating 4.6 out of 5 stars
- Battery Life
Rating 4.7 out of 5 stars
- Connectivity
Rating 4.5 out of 5 stars
Customers are saying
Customers enjoy the WF-SP800N True Wireless Noise-Cancelling In-Ear Headphones for their excellent sound quality, comfortable fit, and long battery life. They also appreciate the affordable price point and the impressive bass. However, some users have experienced connectivity issues, particularly when using the phone, and a few have found the volume to be insufficient.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Sound quality
Good buds.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product for the price. Comfortable and good sound.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi LisaB, we're glad you like the comfort and sound quality of our product. Focus on nothing but your goals with the WF-SP800N truly wireless noise-canceling sports headphones. Featuring IP55 water and sweat resistance, they also offer long battery life, stable Bluetooth® connectivity, and EXTRA BASS™ for a deep, punchy sound.Thank you for choosing SONY! ~Earl
- Pros mentioned:Sound quality
don't stay in ear
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound if they stay in your ears. I wasn't doing much activity and my right one kept falling out. Took them back, no problems.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Lawdawg1, we're glad you like the sound quality of our product. We're sorry to hear that you had returned your SONY unit. To maximize the effectiveness of Noise Canceling and to achieve optimal Sound Quality (particularly bass frequencies) it is important to minimize any gap that exists between your ears and the earbuds. You could have chosen the size of earbuds and arc supporters that results in the tightest seal. (Try the earbud sizes in order from larger to smaller.) A tighter seal may also be achieved by lightly pulling up on the top of the ear and twisting the headset as you place it in your ear. To achieve maximum stability select the size of arc supporter that fits comfortably and snugly inside your ear grooves. We hope you consider SONY again. ~Earl
Great ear phones
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought the headphones to upgrade my daughter old wired sony headphones. She was happy when she tried them. We had to test the different earbuds to find the comfortable size
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Robl, Awesome! We're glad our product made your daughter happy! The WF-SP800N truly wireless sports headphones combine long battery life, resistance to water and sweat, and deep bass sound with digital noise canceling. So when the going gets tough, they won't let you down. Thank you for choosing SONY. ~Earl
Stay in ear headphones
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They sound great, battery life could be better. stay in ear no matter what , all in all a good purchase
I would recommend this to a friendGreat sound
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really like that they stay IN my ears and not fall out, I’ve tried other Sony and Bose products with different ear fittings but for me the winged ones really stay in place!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Chris1, we're glad you like our product. Focus on nothing but your goals with the WF-SP800N truly wireless noise-canceling sports headphones. Featuring IP552 water and sweat resistance, they also offer long battery life, stable Bluetooth® connectivity, and EXTRA BASS™ for a deep, punchy sound. Thank you for choosing SONY. ~Earl
Got to buy these
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Loves these headphones. The sound is good, volume is loud and it has good bass for ear buds. I use mainly outdoors and at the gym. Best I owned yet.
I would recommend this to a friend- Pros mentioned:Sound quality
Great set of ear buds
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These were a great purchase. The sound is nice and clear
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Plandon, thank you so much for the 5 Star rating! We are incredibly pleased to hear you are satisfied with the fantastic sound quality of our WF-SP800N! Focus on nothing but your goals with the WF-SP800N truly wireless noise-canceling sports headphones. Featuring IP55 water and sweat resistance, they also offer long battery life, stable Bluetooth® connectivity, and EXTRA BASS™ for a deep, punchy sound.
Thank you so much for your purchasing our WF-SP800N and for choosing Sony!
- Romeo
Comfortable and easy to use
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is so nice to not have to plug in my headphones. These are so comfortable I can wear them all day long. I can switch from music to a call with the click of a button!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi brownbear, we're glad you like our product. The WF-SP800N truly wireless sports headphones combine long battery life, resistance to water and sweat, and deep bass sound with digital noise canceling. So when the going gets tough, they won't let you down. Thank you for choosing SONY. ~Earl
- Pros mentioned:Sound quality
Not loud enough
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.although these sounded great they lacked loudness I returned them for Jaybird vistas
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi kc89, we're sorry to hear that you had returned your SONY unit. When the volume adjustment function is assigned to the touch sensor with the “Sony | Headphones Connect” app, you can adjust the volume on the headset during music playback. Even when the volume adjustment function has been assigned to the touch sensor with the “Sony | Headphones Connect” app, you cannot adjust the volume on the headset during a call. Adjust the volume on the connected device. If you are unable to adjust the volume on the connected device, install the “Sony | Music Center” smartphone app and adjust the volume on the “Sony | Music Center” app. Our customer service is happy to assist you. We hope you would reconsider SONY again. ~Earl
- Pros mentioned:Sound quality
So amazing
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wowwwwww!!!! With tidal poops on AirPods with dieriah
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Appleundermybawls, Thanks for sharing your experience so far with your new WF-SP800N headphones. We're glad to hear you're having an enjoyable listening experience and you like the sound quality. Focus on nothing but your goals with the WF-SP800N truly wireless noise-canceling sports headphones. Featuring IP55 water and sweat resistance, they also offer long battery life, stable Bluetooth® connectivity, and EXTRA BASS™ for a deep, punchy sound. Thank you for choosing Sony! -Jess
Good, not great.
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are not bad headphones but I returned them. They are no better than the Beats Power Pro's which i already had.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Robby, we're sorry to hear that you had returned your SONY unit. We would like to know the reason so why you returned it so we can improve our product. We have our support team that always happy to assist you. You may email us at [email protected] with the following details: Name: Username: Model Number: Issue: Telephone Number:
We hope you can reconsider SONY again. ~Earl
Going back to over the ear.
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I did a lot of research and reviews on earbuds before buying these. And These were always near the top. They feel like a quality design and the case does to. I just was not overly impressed with the sound quality. But that my just be me. I normally use over the ear headphones so maybe these are very good earbuds. But it earbuds are supposed to be close to over the ear now a days then they are not very good.
No, I would not recommend this to a friendGood sound easy to setup.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased these as a backup while my daily pair of WF1000MXB went off for repair. Unlike the WF1000MXB these stay on my ears throughout my workout. The are easy to pair and use with multiple devices. The only issue that I have found is with the frequency of updates.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Sabalsam,
Thank you for your time to take the review and 5-star rating. We're glad to know that you like the headphones. The WF-SP800N truly wireless sports headphones combine long battery life, resistance to water and sweat, and deep bass sound with digital noise canceling. So when the going gets tough, they won't let you down. Thank you for choosing SONY. - Kris
- Pros mentioned:Sound quality
Headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Noise canceling is great! Does what I needed to do.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Nice,
Perfect! We're happy to hear that the headphones suits your needs and expectations. The WF-SP800N headphones feature Adaptive Sound Control which is a smart function that automatically detects what you're up to—for example, running, walking, waiting or traveling—then adjusts ambient sound settings to suit your environment. You can also customize the settings to your preferences using the Sony | Headphones Connect app—it can even learn favorite locations, such as the gym or park. With an IP55 rating for water and dust resistance, they can be washed, making them perfect for active lifestyles and outdoor use. They also offer up to 18 hours of battery life, stable 5.0 Bluetooth connectivity and EXTRA BASS for a deep, punchy sound. Thanks for choosing Sony! - Kris
- Pros mentioned:Fit, Sound quality
Excellent Noise Cancellation and Audio Performance
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bottom Line: The WF-SP800N performs as well or even exceeds noise cancellation and audio performance of more expensive headphones. Pros: secure fit; water resistance; excellent noise cancellation; great audio performance Cons: touch sensor not ideally placed; case design could use tweaking; in-ear seal can be uncomfortable for some Review: At first glance, the design of the headphones look like the old Bluetooth headsets of yesteryear (they’re bigger than some other buds on the market), but performance and price makes up for it. First, the arc is attached to the ear tip and goes in your ear rather than around it. This provides a surprising- and perhaps the tightest and most secure- fit I’ve experienced on in-ear headphones. I’m confident that these headphones will stay put even under the most active workouts. I’m also excited about the water resistance rating, since I’m always weary about wearing headphones in the rain, by the pool, or on the beach. The tight fit of the tip/arc also provides a pretty good acoustic seal right out of the box (the app allows you to take pictures of your ear to help you improve fit), and this delivers excellent passive noise cancellation that exceeds some of the (more expensive) over-ear headphones I’ve owned. The active noise cancellation also performs very well, although there is a slight but noticeable hiss when working against the constant sound of my large air purifier. This, of course, is inaudible when listening to music. The Sense software is also useful, as it allows ambient noise to enter if you’re out walking around automatically. Like other Sony headphones I’ve used, the WF-SP800N delivers an impressive soundstage that creates an immersive listening experience, and they are compatible with Sony’s 360 Reality Audio although you’ll need to subscribe to one of the services that supports the technology to use it. Bass performance is also one of the flagship features of the headphones, and they deliver on that promise. You can also tune your audio experience using the equalizer in the app. I only have two minor issues with the design. The touch sensors on each bud work well, but they’re located at the top of the each bud when inserted. My natural instinct is to try and tap on the bottom of the headphones rather than the top. This may, of course, be a function of my arm/fingertip length when I bend to my elbow to tap. Second, I really want to be able to stand the charging case up when I set it on my desk. However, the bottom is rounded so it has to lay flat. This is, of course, not a huge issue, but something I think about when using them.
I would recommend this to a friend Ok headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Headphones work and does the job, nothing special, not really noise cancelling
I would recommend this to a friendBrand response from SonyListens
Posted .Hi hector, We appreciate your feedback. When you feel the noise canceling function and low-frequency sound are insufficient, change the earbuds to ones that feel more sealed. When changing the earbuds, try the earbud sizes in order from the larger sizes to the smaller sizes. The size of the left and right earbuds may be different and make sure to wear them correctly. The noise canceling function is effective in low-frequency ranges such as airplanes, trains, offices, near air-conditioning, and is not as effective for higher frequencies, such as human voices. For more details, visit the links below:
- https://helpguide.sony.net/mdr/wfsp800n/v1/en/contents/TP0002755518.html
- https://helpguide.sony.net/mdr/wfsp800n/v1/en/contents/TP0002757649.html
The WF-SP800N headphones feature Adaptive Sound Control which is a smart function that automatically detects what you're up to—for example, running, walking, waiting, or traveling—then adjusts ambient sound settings to suit your environment. You can also customize the settings to your preferences using the Sony | Headphones Connect app—it can even learn favorite locations, such as the gym or park. Thank you for choosing Sony! Vincent
Nope
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These were great for being water proof and listening to music. They were AWFUL for phone calls!!
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Stef, Thank you for the feedback on your experience with your WFSP800N. We're glad to hear you like the IP55 rating for water and dust resistance and the excellent sound quality of the unit.
For call quality improvements, please make sure that the firmware version of the headphones is up to date.
If you are unable to resolve your concern, please email us at socialsupport@am.sony.com with the following details:
Name:
Username:
Model Number:
Issue:
Telephone Number:
Sincerely,
Sam
- Pros mentioned:Battery life, Fit, Sound quality
Reliable connection, great sound
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Configuration of the Sony WF-SP800N earphones was relatively straight forward using the included phone app. The total setup time was approximately 10 minutes. For improvement, I’d suggest Sony include a simple setup card in the box. My primary use case for these earphones is for telephone calls, using my iPhone. Once I completed initial Bluetooth setup, subsequent phone connections are instantaneous and seamless… I take the earphones out of their charging case, put them in my ears, and I’m connected to the iPhone. I haven’t experienced any situations where I’ve had to manually connect. Sound quality is outstanding, as good or better than any other earphones I’ve used. The noise cancelation is great too; I can’t tell a significant difference from my over the ear Bose noise cancelation headset. When I’m on phone calls I hear others well, and they say my voice is loud and clear. The earphones are comfortable to wear and stay put in my ears. The charge case is a little large, but functional in terms of battery life. Though I haven’t used the earphones for more than 4 hours at once, I haven’t experienced them requiring a recharge (though I do put them back in the charge case after usage). Sony claims the case provides 3 earphone charges before the case requires recharging. Again, I haven’t hit this limit because I keep the case plugged in most of the time. The point is that for my usage battery life is not an issue either for the earphones or the charge case. The only notable shortcoming is that I accidentally tap and end phone calls. The earphone tapping function takes a while to get used to.
I would recommend this to a friend - Pros mentioned:Sound quality
great sound
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound but uncomfortable in my ears. I have bought other products from this company and liked them.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi macgigi, we're glad you like the sound quality of our product. We're sorry to hear that you have an issue with your SONY unit. To maximize the effectiveness of Noise Canceling and to achieve optimal Sound Quality (particularly bass frequencies) it is important to minimize any gap that exists between your ears and the earbuds. Please choose the size of earbuds and arc supporters that results in the tightest seal. (Try the earbud sizes in order from larger to smaller.) A tighter seal may also be achieved by lightly pulling up on the top of the ear and twisting the headset as you place it in your ear. To achieve maximum stability select the size of arc supporter that fits comfortably and snugly inside your ear grooves. If you require any additional support in regards to this product, please email us at socialsupport@am.sony.com with the following details: Name: Username: Model Number: Issue: Telephone Number: ~Earl
Good
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The noise canceling isn’t what I wanted, but it’s good for it’s price.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Ernie,
Thank you so much for your review.
We are thrilled to hear you are satisfied with the overall performance of our WF-SP800N for its price!
We are sorry if the noise canceling feature of these headphones did not live up to your expectations. To maximize the effectiveness of Noise Canceling and to achieve optimal Sound Quality (particularly bass frequencies) it is important to minimize any gap that exists between your ears and the earbuds. Please choose the size of earbuds and arc supporters that results in the tightest seal. (Try the earbud sizes in order from larger to smaller.) A tighter seal may also be achieved by lightly pulling up on the top of the ear and twisting the headset as you place it in your ear. To achieve maximum stability, select the size of arc supporter that fits comfortably and snugly inside your ear grooves. For more details, please check out the following articles:
https://www.sony.com/electronics/support/wireless-headphones-bluetooth-headphones/wf-sp800n/articles/00247238
https://helpguide.sony.net/mdr/wfsp800n/v1/en/contents/TP0002755729.html
The WF-SP800N headphones feature Adaptive Sound Control which is a smart function that automatically detects what you're up to—for example, running, walking, waiting or traveling—then adjusts ambient sound settings to suit your environment. You can also customize the settings to your preferences using the Sony | Headphones Connect app—it can even learn favorite locations, such as the gym or park. With an IP55 rating for water and dust resistance, they can be washed, making them perfect for active lifestyles and outdoor use. They also offer up to 18 hours of battery life, stable 5.0 Bluetooth connectivity and EXTRA BASS for a deep, punchy sound.
Thank you so much for your purchase and for choosing Sony!
- Romeo