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Customer Ratings & Reviews

Your price for this item is $169.99
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The comparable value price is $199.99

Customer reviews

Rating 4.2 out of 5 stars with 734 reviews

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Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

79%would recommend to a friend

Customers are saying

Customers enjoy the WF-SP800N True Wireless Noise-Cancelling In-Ear Headphones for their excellent sound quality, comfortable fit, and long battery life. They also appreciate the affordable price point and the impressive bass. However, some users have experienced connectivity issues, particularly when using the phone, and a few have found the volume to be insufficient.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 29 Showing 561-580 of 733 reviews
  • Rated 5 out of 5 stars

    Great great headphones

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing headphones!!! I use these all the times and the sound is phenomenal

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy wife happy life

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for the wife and her first reaction was "these sound a lot better than the apple ones" Stays in the ear better than my WF-1000 xm3s, very comfortable

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi dontBUYPOWER, You've made an excellent choice! Good to hear your wife is enjoying the sound quality and comfortable fit of the unit. The WF-SP800N headphones feature Adaptive Sound Control which is a smart function that automatically detects what you're up to—for example, running, walking, waiting or traveling—then adjusts ambient sound settings to suit your environment. You can also customize the settings to your preferences using the Sony | Headphones Connect app—it can even learn favorite locations, such as the gym or park. With an IP55 rating for water and dust resistance, they can be washed, making them perfect for active lifestyles and outdoor use. They also offer up to 18 hours of battery life, stable 5.0 Bluetooth connectivity and EXTRA BASS for a deep, punchy sound. Thanks for choosing Sony. -Sam Sony_US

  • Rated 5 out of 5 stars

    Decent headphones

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Actually, pretty decent in-ear headphones. Needed at last minute for a flight. Charge last for awhile and sound is good. Noise cancelling also good.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi scoberts,
      Awesome! We're glad that the headphones suits your needs and expectations. Nice to hear you are enjoying the great sound, noise canceling, and long battery life of the device. Focus on nothing but your goals with the WF-SP800N truly wireless noise-canceling sports headphones. Featuring IP55 water and sweat resistance, they also offer long battery life, stable Bluetooth® connectivity, and EXTRA BASS™ for a deep, punchy sound. Thank you for choosing SONY! - Kris Sony_US

  • Rated 5 out of 5 stars

    Great set of Exercise Buds!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I put on more than a bit of weight during Covid and these buds are surviving the sweat of my workouts!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Satisfied, we're glad you like our product. Focus on nothing but your goals with the WF-SP800N truly wireless noise-canceling sports headphones. Featuring IP55 water and sweat resistance, they also offer long battery life, stable Bluetooth® connectivity, and EXTRA BASS™ for a deep, punchy sound. Thank you for choosing SONY. Keep safe. ~Earl Sony_US

  • Pros mentioned:
    Battery life, Sound quality
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Sony Got the Extra Bass

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Sony True Wireless Noise Cancelling In-Ear Headphones really make a statement. First step is in charging the Sony In-Ear Headphones and downloading the Headphones Sony Connect App to register the device. Setup included taking pictures to analyze shape of right and left ear to get optimal sound from the streaming app. Easy pairing and Bluetooth connection out of the case that tells you ready plus charge percetage with battery being consistant with product quality. The Sony In-Ear Headphone Extra Bass sound is amazing and so true to live performance. I am able to experience the Sony 360 Reality Audio with its immersive audio system from my Tidal subscription which came with a 6 month trial free from my wireless provider. One tap on the touch sensor of left ear bud enables noise cancelling mode or adjust for ambiance sound The right touch sensor ear bud controls pause, I like if you wanted to have a conversation then you can pickup where you left off. The Sony In-Ear Headphones are sweat and water resistant. Location- based profiles set the scene for best music and sound whatever setting. Voice Assistant is alaways a bonus Ear buds disconnect as soon as they are removed from the ear or pair as soon as you take them out of case. Only minor cons I have with the Sony True Wireless Noise Cancelling In-Ear Headphones is that the ear bud case is not able to stand alone and the size of Sony In-Ear headphones is larger compared to other wireless ear buds.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love them

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use them for exercising or taking phone calls for work. They are great and I carry them everywhere!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Maverik379, we're glad you love our product. The WF-SP800N truly wireless sports headphones combine long battery life, resistance to water and sweat, and deep bass sound with digital noise canceling. So when the going gets tough, they won't let you down. Thank you for choosing SONY. ~Earl Sony_US

  • Rated 5 out of 5 stars

    What, Did you say something

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved the noise canceling ability, it was my first set of earphones with that function. I can sit on the couch and hear my music while my husband is watching TV.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Grandma64, we're glad you love the noise canceling feature of our product. The WF-SP800N truly wireless sports headphones combine long battery life, resistance to water and sweat, and deep bass sound with digital noise canceling. So when the going gets tough, they won't let you down. Thank you for choosing SONY. ~Earl Sony_US

  • Rated 5 out of 5 stars

    This was a Awesome purchase

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These earbuds are simply off the freaking chain, best buy put me in a position to acquire a nice pair of buds for a fantastic price point.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    disappointed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this product did not fit well. I tried all three of the ear grommets and none of them felt comfortable. when you had the noise cancel on there was still loud outside noise. the sound quality was very poor. the bass was distorted and same with the treble. the product is not worth the selling price.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi disappointed, we're sorry to hear that you have an issue with your SONY unit. To maximize the effectiveness of Noise Canceling and to achieve optimal Sound Quality (particularly bass frequencies) it is important to minimize any gap that exists between your ears and the earbuds. Please choose the size of earbuds and arc supporters that results in the tightest seal. (Try the earbud sizes in order from larger to smaller.) A tighter seal may also be achieved by lightly pulling up on the top of the ear and twisting the headset as you place it in your ear. To achieve maximum stability select the size of the arc supporter that fits comfortably and snugly inside your ear grooves.

      If you are unable to resolve your concern, please email us at [email protected] with the following details: Name: Username: Model Number: Issue: Telephone Number:

      ~Earl Sony_US

  • Rated 5 out of 5 stars

    Top quality earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are very clear and connect easily.. battery charge is pretty good too

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Steve, we're glad you like our product. The WF-SP800N truly wireless sports headphones combine long battery life, resistance to water and sweat, and deep bass sound with digital noise canceling. So when the going gets tough, they won't let you down. Thank you for choosing SONY. ~Earl Sony_US

  • Pros mentioned:
    Comfort

    Rated 2 out of 5 stars

    Returned them

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these for my husband as a gift and regretted it. They are very comfortable, but does not cancel noise and the noise is unbearable. The person on the other end can't hear. We returned them to the store a week later

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Unhappy, we're sorry to hear that you had returned your SONY unit. To maximize the effectiveness of Noise Canceling and to achieve optimal Sound Quality (particularly bass frequencies) it is recommended to minimize any gap that exists between your ears and the earbuds. Please choose the size of earbuds and arc supporters that results in the tightest seal. (Try the earbud sizes in order from larger to smaller.) A tighter seal may also be achieved by lightly pulling up on the top of the ear and twisting the headset as you place it in your ear. To achieve maximum stability select the size of the arc supporter that fits comfortably and snugly inside your ear grooves.

      It is advisable to initialize the unit if you are having phone call issues. The steps of performing the initialize can be found on this link:

      https://helpguide.sony.net/mdr/wfsp800n/v1/en/contents/TP0002755684.html

      We have our support team that always happy to assist you. You may email us at socialsupport@am.sony.com with the following details: Name: Username: Model Number: Issue: Telephone Number:

      We hope you reconsider SONY again. ~Earl Sony_US

  • Rated 5 out of 5 stars

    Highly recommended

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this a while back Love everything of it I have to return because it was a bit big

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ThiNguyen, we're glad you loved our product. The WF-SP800N truly wireless sports headphones combine long battery life, resistance to water and sweat, and deep bass sound with digital noise canceling. So when the going gets tough, they won't let you down. We're sorry to hear that you had returned your SONY unit because it was a little big for your ears. Sony takes into consideration all feedback to improve the performance and quality of our products and services. We're always looking to make Sony better. ~Earl Sony_US

  • Rated 5 out of 5 stars

    Awesome quality!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for the price your paying and user-friendly.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Head phones

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound quality. I wouldn’t recommend these for long term. purchase them to see if they fit your ear lining. If not return them. They will fall out of you are an active mover.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    These work amazing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is amazing. i will recommend to every one.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Mcar, perfect! We're glad you like our product. The WF-SP800N truly wireless sports headphones combine long battery life, resistance to water and sweat, and deep bass sound with digital noise canceling. So when the going gets tough, they won't let you down. Thank you for choosing SONY. ~Earl Sony_US

  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Didn’t work for me.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Returned mine due to terrible experience. I have friends who have these and love them So it’s probably personal preference. When I tried to set it up the noise cancellation would never work. It kept turning on ambiance and wouldn’t turn off. Finally got it to work and then 15 minutes after using them it disconnected and when I reconnected the issue persisted. When they worked the sound quality was great but I’ll stick with my AirPods and over the was Sony noise cancelling.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Applediver852, we're sorry to hear that you had returned your SONY unit. The headset cannot fully perform the noise canceling function unless the supplied earbuds are used. If the headset is not worn properly in your ears, the noise canceling function may not work correctly. It is advisable to twist the headset to secure the arc supporter to your ear grooves and wear the headset properly.

      Each time you tap, the function switches as follows:
      The Ambient Sound Mode: ON > The noise canceling function: OFF/The Ambient Sound Mode: OFF > The noise canceling function: ON

      and is announced by voice guidance from the left unit. We have our support team that always happy to assist you, You can always email us at [email protected] with the following details: Name: Username: Model Number: Issue: Telephone Number:

      We hope you reconsider SONY again. ~Earl Sony_US

  • Rated 5 out of 5 stars

    The product is perfect!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is perfect! I would recommend this product to all my friends. Great and easy to use

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AlottaJoy, Awesome! Good to hear you find it very easy to use. Thank you for the recommendation! I'm sure your friends are going to love the product as well. The WF-SP800N headphones feature Adaptive Sound Control which is a smart function that automatically detects what you're up to—for example, running, walking, waiting or traveling—then adjusts ambient sound settings to suit your environment. You can also customize the settings to your preferences using the Sony | Headphones Connect app—it can even learn favorite locations, such as the gym or park. With an IP55 rating for water and dust resistance, they can be washed, making them perfect for active lifestyles and outdoor use. They also offer up to 18 hours of battery life, stable 5.0 Bluetooth connectivity and EXTRA BASS for a deep, punchy sound. Thanks for choosing Sony! -Sam Sony_US

  • Rated 5 out of 5 stars

    Better than air pods

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wife got these for work as well as exercising. Much better value than airpods as well as much better for working out.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Mace, Thank you for upgrading to your new WFSP800N! The WF-SP800N headphones feature Adaptive Sound Control which is a smart function that automatically detects what you're up to—for example, running, walking, waiting or traveling—then adjusts ambient sound settings to suit your environment. You can also customize the settings to your preferences using the Sony | Headphones Connect app—it can even learn favorite locations, such as the gym or park. With an IP55 rating for water and dust resistance, they can be washed, making them perfect for active lifestyles and outdoor use. They also offer up to 18 hours of battery life, stable 5.0 Bluetooth connectivity and EXTRA BASS for a deep, punchy sound. Thanks for choosing Sony. -Sam Sony_US

  • Rated 5 out of 5 stars

    Totally worth the money.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these wireless earbuds. They work on my laptop and on my Android phone. So far, no problems, and I really like them.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi HardcoreGrazer, we're glad you love our product. The WF-SP800N truly wireless sports headphones combine long battery life, resistance to water and sweat, and deep bass sound with digital noise canceling. So when the going gets tough, they won't let you down. Thank you for choosing SONY. ~Earl Sony_US

  • Rated 5 out of 5 stars

    Sony Earbuds

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not quite figured out the noise cancelling feature. These work well and the price was great.

    I would recommend this to a friend