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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 1056 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers express satisfaction with the WF-XB700 True Wireless In-ear Headphones, particularly praising the sound quality, battery life, bass, comfort, and price. Many customers find the sound quality to be great, with a perfect amount of bass. The battery life is also seen as a major pro, with many customers commenting on how long it lasts. Additionally, the headphones are considered comfortable to wear and are praised for their value for the price. On the downside, some customers have expressed concerns about the fit of the headphones, finding them to be a bit bulky. Others have mentioned that the volume could be louder.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 21 Showing 401-420 of 1,056 reviews
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great for running.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these for the gym and going on runs. Working out pretty great. I like that they stay in your ear and they come with different size tips. They have an amazing case that holds a charge so you rarely will have to charge these

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Muz3Ali, Thank you so much for the 5-star rating! We are glad to hear that you found the perfect headphones that can keep up with you in the gym and your runs! The WF-XB700 headphones keep you going with up to 18 hours of battery life plus the ability to get 60 minutes of use from a 10 minute quick charge. The Ergonomic Tri-hold structure provides a secure fit, and the IPX4 design gives you long-lasting sound through rain and sweat. Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought while on sale, after using them I would buy them again if I ever needed to at full price. Great sound and quality

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Yeppers,

      We're glad that you're happy with your investment. The WF-XB700s give you great deep and punchy sound in a bold distinctive look. The WF-XB700 headphones keep you going with up to 18 hours of battery life plus the ability to get 60 minutes of use from a 10-minute quick charge. The Ergonomic Tri-hold structure provides a secure fit, and the IPX4 design gives you long-lasting sound through rain and sweat. Thanks for choosing Sony.

      ~Ralph Sony_US

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Excellent earbuds

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gift for my wife. Found them onsale for 70 dollars off. Everything these earbuds claim to do they do extremely well

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Steve,

      You made the right choice! The WF-XB700s give you great deep and punchy sound in a bold distinctive look. The WF-XB700 headphones keep you going with up to 18 hours of battery life plus the ability to get 60 minutes of use from a 10 minute quick charge. The Ergonomic Tri-hold structure provides a secure fit, and the IPX4 design gives you long-lasting sound through rain and sweat. Thanks for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing product

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use,great quality in sound and over all product. Sony in my opinion makes better earbuds than any other company. I have already owned other wired earbuds from sony and I am never let down by the amazing sound and quality.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Regconsumer, Excellent! We're glad to hear that you like the ease of use and sound quality of your earbuds. The WF-XB700 headphones keep you going with up to 18 hours of battery life plus the ability to get 60 minutes of use from a 10 minute quick charge. The Ergonomic Tri-hold structure provides a secure fit, and the IPX4 design gives you long-lasting sound through rain and sweat. Thank you for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Bass

    Rated 4 out of 5 stars

    Extra bass

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good quality for the coin you spend. The bass is awesome! Does not appear to distort the sound when turned up.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Bullwinkle, Awesome! We're happy to hear that you like the bass and sound quality of your earbuds. The WF-XB700s give you great deep and punchy sound in a bold distinctive look. The WF-XB700 headphones keep you going with up to 18 hours of battery life plus the ability to get 60 minutes of use from a 10 minute quick charge. The Ergonomic Tri-hold structure provides a secure fit, and the IPX4 design gives you long-lasting sound through rain and sweat. Thank you for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best Buy

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I need an extra pair of workout earbuds and these Sony ones did the trick. Sounds really good and the fit is really snug. The price was excellent, since they were on sale for the holidays. I would call this a Best Buy.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Romeo, Awesome! We're glad that you like the fit and sound quality of your new headphones. The WF-XB700s give you great deep and punchy sound in a bold distinctive look. The WF-XB700 headphones keep you going with up to 18 hours of battery life plus the ability to get 60 minutes of use from a 10 minute quick charge. The Ergonomic Tri-hold structure provides a secure fit, and the IPX4 design gives you long-lasting sound through rain and sweat. Thank you for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Volume

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They aee pretty, good , doesn't seem to allow for volume or mute control, but overall. awesome product. Sound is amazing

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi octo, We are glad to hear you are enjoying your new WF-XB700 Truly Wireless Extra Bass Headphones. The WF-XB700s give you great deep and punchy sound in a bold distinctive look. The WF-XB700 headphones keep you going with up to 18 hours of battery life plus the ability to get 60 minutes of use from a 10 minute quick charge. The Ergonomic Tri-hold structure provides a secure fit, and the IPX4 design gives you long-lasting sound through rain and sweat. We’ve also taken note of your feedback on the controls. We take this matter very seriously into consideration of our products. Thanks for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    YOU WILL BE MISSED.

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    BEST HEADPHONES IVE HAD IN A LONG TIME, THE AUDIO IS SUBLIME. NO NOISE CANCELLING BUT THEYRE LOUD SO IT DOESNT EVEN MATTER, TOO BAD THAT BES BUY DOESNT CARRY THIS MODEL ANYNMORE

    I would recommend this to a friend
  • Pros mentioned:
    Bass

    Rated 5 out of 5 stars

    Great item and affordable.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These were given as a gift to my girlfriend and she loves them morn than any other pair she has ever had. I have Sony over the ear headphones and could not be more satisfied. The bass is incredible……………..

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Raepsych, We are glad to hear you are enjoying your new WF-XB700 Truly Wireless Extra Bass Headphones. The WF-XB700s give you great deep and punchy sound in a bold distinctive look. The WF-XB700 headphones keep you going with up to 18 hours of battery life plus the ability to get 60 minutes of use from a 10 minute quick charge. The Ergonomic Tri-hold structure provides a secure fit, and the IPX4 design gives you long-lasting sound through rain and sweat. Thank you for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I originally bought the Samsung ear pods but ended up returning because the sound was not that good and the battery life did not last long. The Sony have great sound, the buds are comfortable in ears, battery lasts weeks.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Krissy, That's cool to hear! Good to know that you like the exceptional sound quality and long-lasting battery life of the headphones. We're also glad that you are comfortable using them. The WF-XB700s give you great deep and punchy sound in a bold distinctive look. The WF-XB700 headphones keep you going with up to 18 hours of battery life plus the ability to get 60 minutes of use from a 10-minute quick charge. The Ergonomic Tri-hold structure provides a secure fit, and the IPX4 design gives you long-lasting sound through rain and sweat. Thanks for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Fit

    Rated 3 out of 5 stars

    Too big

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too big they just jumpo out of my ear however the sound is good

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Dansa,

      Thank you for taking the time to review the WF-XB700. We're so sorry if our WF-XB700 Truly Wireless Extra Bass Headphones were too big for your ears. We value your input and appreciate the feedback. It's nice to know you appreciate the sound of it.

      For fit concern, the WF-XB700 features an Ergonomic Tri-hold structure design for a snugly and comfortably fitting. This does also come with an assortment of earbuds in various sizes to ensure there is a great fit for all ear sizes. To ensure optimal performance, as well as to obtain the best fit and prevent the headset from falling out, you will need to twist the headset to slide the earbud deep into your ear.

      We'll have your feedback noted as we always strive to make this a better experience.

      Regards,
      Jess Sony_US

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Love Them!

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this item over a year ago for a black Friday price. Love it until recently I was on a flight back home and it got stuck in my seat. Lost the plastic piece. Now looking for another pair.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi PKitty,

      Thanks for taking the time to review your WF-XB700. We're sorry to hear about what happened. The two sides of the headphones and the charging case are pre-set with information that allows them to communicate to and from each other. If you lose or damage the earbuds, or the charging case, please refer to the link below for more information.

      https://www.sony.com/electronics/support/wireless-headphones-bluetooth-headphones/wf-xb700/articles/00189241

      We're glad that you love the headphones. The WF-XB700s give you great deep and punchy sound in a bold distinctive look. The WF-XB700 headphones keep you going with up to 18 hours of battery life plus the ability to get 60 minutes of use from a 10 minute quick charge. The Ergonomic Tri-hold structure provides a secure fit, and the IPX4 design gives you long-lasting sound through rain and sweat. Thank you for sharing your feedback! -Jess Sony_US

  • Pros mentioned:
    Bass

    Rated 4 out of 5 stars

    Good sound!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Rich bass and treble. But cheap plastic used, it can easily drop when you take them off your ears because it is very light.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Gina, we are glad that you like the sound quality of the WFXB700. We appreciate all of your feedback as it helps improve the product. Thank you for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Pretty good for the money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got these for my mom. She loves them. Sound quality is pretty good. Volume control is not the greatest design.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Imran, We are happy to hear that your mom loves the sound quality of her WFXB700. The WF-XB700s give you great deep and punchy sound in a bold distinctive look. The WF-XB700 headphones keep you going with up to 18 hours of battery life plus the ability to get 60 minutes of use from a 10 minute quick charge. The Ergonomic Tri-hold structure provides a secure fit, and the IPX4 design gives you long-lasting sound through rain and sweat. We'll take note of your feedback on the volume control. We take this matter seriously into consideration of our products. Thank you for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Nice

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These feel good, sound great! Easy to set up, easy to use. They have a nice bottom end to the sound.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Skullcandy, Great! We're glad that you like the sound quality, ease of setup, and use. The WF-XB700s give you great deep and punchy sound in a bold distinctive look. The WF-XB700 headphones keep you going with up to 18 hours of battery life plus the ability to get 60 minutes of use from a 10 minute quick charge. The Ergonomic Tri-hold structure provides a secure fit, and the IPX4 design gives you long-lasting sound through rain and sweat. Thank you for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Solid Sound Quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these to use while traveling and they were fantastic. I never had earbuds that sounded this good!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Anonymous, Awesome! You definitely made the right choice! We're truly pleased to hear you're happy and overall satisfied with the outstanding sound quality of your new WF-XB700. It's nice to know your investment is worth it. The WF-XB700 EXTRA BASS headphones combine exceptional bass sound with outstanding vocal clarity, total wireless freedom, and unrivaled comfort and convenience. The WF-XB700 headphones keep you going with up to 18 hours of battery life plus the ability to get 60 minutes of use from a 10 minute quick charge. The Ergonomic Tri-hold structure provides a secure fit, and the IPX4 design gives you long-lasting sound through rain and sweat. Thanks for sharing your wonderful feedback and for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Bass, Sound quality

    Rated 3 out of 5 stars

    great sound

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    quality sound, great bass, feels kind of cheap, fits perfectly

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi TonyF, We are glad that you like the sound quality of your headphones and fits perfectly. The WF-XB700s give you great deep and punchy sound in a bold distinctive look. The WF-XB700 headphones keep you going with up to 18 hours of battery life plus the ability to get 60 minutes of use from a 10 minute quick charge. The Ergonomic Tri-hold structure provides a secure fit, and the IPX4 design gives you long-lasting sound through rain and sweat. Thank you for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sony-WFXB700TrueWireless HeadphonesBlack

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted some headphones like the same quality as bose for my nephew. My nephew was delighted with his birthday present. The sony company continues to work with good headphones for less cost. I recommend this product.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Niceheadphonessony,

      You made the right choice with these headphones! The WF-XB700s give you great deep and punchy sound in a bold distinctive look. The WF-XB700 headphones keep you going with up to 18 hours of battery life plus the ability to get 60 minutes of use from a 10-minute quick charge. The Ergonomic Tri-hold structure provides a secure fit, and the IPX4 design gives you long-lasting sound through rain and sweat. Thanks for choosing Sony.

      ~Ralph Sony_US

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Desert Fox

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A very good wireless earbud. Stays in my ear and has very good sound. Very tight fit does not need ANC.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi LarryRom, Awesome! You definitely made the right choice! We are pleased to hear these wireless headphones fits in your ears well and you're enjoying the great sound quality of it. The WF-XB700 EXTRA BASS headphones combine exceptional bass sound with outstanding vocal clarity, total wireless freedom, and unrivaled comfort and convenience. The WF-XB700 headphones keep you going with up to 18 hours of battery life plus the ability to get 60 minutes of use from a 10 minute quick charge. The Ergonomic Tri-hold structure provides a secure fit, and the IPX4 design gives you long-lasting sound through rain and sweat. Thanks for sharing your feedback and for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Bass, Battery life, Comfort
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Life is better wireless

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First and foremost, the listening experience with these earbuds is outstanding both on its own and compared to other alternatives available on the market. With deep-hitting bass and crystal-clear highs, music in all genres, from acoustic to hip-hop, sounds simply fantastic. In my experience with other wireless earbuds, I’ve noticed that others will emphasize one of those aspects over the other at the cost of performance (i.e., extremely deep bass drowning out other audio frequencies, or incredibly clear high ends without any sort of punch). However, with these earbuds, Sony seems to have struck the perfect balance of the two worlds. With wireless earbuds, the fit into the user’s ear is nearly as important as the audio quality itself, as it ensures an atmospheric soundscape during use and prevents the earbuds from falling out during physical activity, like jogging. Sony delivers again in this area. The earbuds fit me perfectly out of the box; however, three pairs of replacement earpieces are included as well to give each individual user a perfect fit for their ears. After giving these earbuds a vigorous head-shaking test as well as going for a jog with them, it’s safe to say I’ll never have any problem with them falling out. On top of that, they never broke the seal in the ear, ensuring that atmosphere I mentioned earlier throughout use. Additionally, these earbuds are water-resistant, making them an excellent driver for strenuous workouts that get the sweat flowing. Commenting further on the fit of these earbuds, they’re extremely comfortable as well – whether you’re two or twelve songs into your favorite album, you’ll forget you’re even wearing them. The battery life is impressive for both the earbuds themselves and the charging case. I typically charge the case overnight, but I’ve never run into any issues with the earbuds running out of charge during use or with the case running out of charge while charging the earbuds. The construction of the earbuds and the case is excellent. With a tactile snap to close the case and surprisingly strong magnets holding the earbuds in the case, I never have to worry about the case popping open in a pocket or a backpack and potentially losing an earbud. Connecting the earbuds to my phone via Bluetooth was a breeze. It took no more than five minutes to unbox the earbuds and get them connected to my phone. After ending listening sessions and disconnecting Bluetooth, the earbuds will automatically reconnect the next time you want to use them. Throughout my time using these earbuds, I haven’t experienced any connectivity issues (i.e., no gaps in audio, no issues with audio clipping, and no sudden, random disconnections). I’ve been hesitant to permanently switch over to wireless earbuds. I’ve always felt that a wired connection would offer the best performance in terms of sound quality; however, with these earbuds, I finally have a reason to retire my favorite wired earbuds for good. If you’ve been equally hesitant, or you’re simply looking for a better alternative, I would highly recommend these earbuds.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi GamerDad, we are glad to hear you are enjoying your new WF-XB700 Truly Wireless Extra Bass Headphones. The WF-XB700s give you great deep and punchy sound in a bold distinctive look. The WF-XB700 headphones keep you going with up to 18 hours of battery life plus the ability to get 60 minutes of use from a 10 minute quick charge. The Ergonomic Tri-hold structure provides a secure fit, and the IPX4 design gives you long-lasting sound through rain and sweat. Thank you for choosing Sony! Erin Sony_US