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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 1056 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers express satisfaction with the WF-XB700 True Wireless In-ear Headphones, particularly praising the sound quality, battery life, bass, comfort, and price. Many customers find the sound quality to be great, with a perfect amount of bass. The battery life is also seen as a major pro, with many customers commenting on how long it lasts. Additionally, the headphones are considered comfortable to wear and are praised for their value for the price. On the downside, some customers have expressed concerns about the fit of the headphones, finding them to be a bit bulky. Others have mentioned that the volume could be louder.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 29 Showing 561-580 of 1,056 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Qpzcheko

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it very easy to set it up and very light perfect for to work out and the sound is very very good I love it

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Qpzcheko, We are glad to hear you are enjoying your new WF-XB700 Truly Wireless Extra Bass Headphones. The WF-XB700s give you great deep and punchy sound in a bold distinctive look. The WF-XB700 headphones keep you going with up to 18 hours of battery life plus the ability to get 60 minutes of use from a 10 minute quick charge. The Ergonomic Tri-hold structure provides a secure fit, and the IPX4 design gives you long-lasting sound through rain and sweat. Thank you for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Slightly above average

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Typical ear buds, no bass, sound quality is above average but not impressive. Don't be thrown off by the size they are very light and well balanced so you don't feel them. The charging case is convenient and very secure.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Bigdon,

      Thanks for taking the time to review the WF-XB700. We appreciate your feedback regarding the lack of bass of the unit. M-sized earbuds come attached to the left and right units of the headset at the time of purchase. If you feel that there is insufficient low frequency sound or extra bass effect is not sufficient, change the earbuds to another size to comfortably and snugly fit your left and right ears. Good to know you appreciate the sound quality and charging case.

      You can also adjust the volume on the headset during music playback. As part of the EXTRA BASS range from Sony, the WF-XB700 headphones enhance all your low-end frequencies for exceptional bass, yet maintain vocal clarity, lifting every track with wave after wave of thundering rhythm. For more details, refer to the link below.

      https://helpguide.sony.net/mdr/wfxb700/v1/en/contents/TP0002755710.html

      If you are still having the same issue, you can email us at socialsupport@am.sony.com with the following details:

      Name:
      Best Buy Username:
      Model Number:
      Issue:
      Telephone Number:

      We are sorry for the inconvenience and hope to speak to you to resolve this matter.
      We appreciate you and thanks for shopping Sony!

      Sincerely,
      Jess Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent sound!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is amazing one of the best sounds out there!!! Easy to hook up to iPhone or Android! Definitely worth the money

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Tiff, We are glad to hear you are enjoying your new WF-XB700 Truly Wireless Extra Bass Headphones. The WF-XB700s give you great deep and punchy sound in a bold distinctive look. The WF-XB700 headphones keep you going with up to 18 hours of battery life plus the ability to get 60 minutes of use from a 10 minute quick charge. The Ergonomic Tri-hold structure provides a secure fit, and the IPX4 design gives you long-lasting sound through rain and sweat. Thank you for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable. Easy set up even for a not so techy person. Made using the snowblower a lot more enjoyable.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JohnD, we're pleased to hear that you like the comfort and ease of setup. The WF-XB700 headphones keep you going with up to 18 hours of battery life plus the ability to get 60 minutes of use from a 10 minute quick charge. The Ergonomic Tri-hold structure provides a secure fit, and the IPX4 design gives you long-lasting sound through rain and sweat. Thank you for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Ear buds

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds really good. I was looking for ear buds on line and this brand popped up with good reviews. I love them.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Patrick, We are glad to hear you are enjoying your new WF-XB700 Truly Wireless Extra Bass Headphones. The WF-XB700s give you great deep and punchy sound in a bold distinctive look. The WF-XB700 headphones keep you going with up to 18 hours of battery life plus the ability to get 60 minutes of use from a 10 minute quick charge. The Ergonomic Tri-hold structure provides a secure fit, and the IPX4 design gives you long-lasting sound through rain and sweat. Thank you for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very great to use! Love them so much. Works well and has great sound

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not perfect but close!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A+ sound! Very comfortable. Never falls out during workouts. Battery life could be longer. Occasionally they randomly disconnect from iPhone, not sure why. Overall, I am happy with my purchase and think they are worth the money!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Fit

    Rated 2 out of 5 stars

    Falls out of ears easily

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These EarPods fall out easily while running. I went for a run for a hour and had to consistently push them back in. The sound quality is good but I had to return them.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Genelikespie, while we are glad that you like the sound quality, we regret to hear that the earbuds had to be returned because it falls out easily while running. This is definitely not the experience we want you to have. The WF-XB700 comes in various sizes of earbuds. To keep the headphones from falling out, please select the earbuds that best fit and wear them correctly for a comfortable listening experience. We appreciate all of your feedback and we hope you'll consider Sony in your future purchase. Sincerely, Erin Sony_US

  • Rated 5 out of 5 stars

    Great earphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got these as a present for my dad. He says he really likes them and pairing them wasn't hard.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Alejandro,

      Thank you so much for the 5 Star review.

      We are so happy to hear you found our WF-XB700 great for a present! We are also thrilled that your dad is having an enjoyable experience with these headphones.

      The WF-XB700 gives you a great deep and punchy sound in a bold distinctive look. The WF-XB700 headphones keep you going with up to 18 hours of battery life plus the ability to get 60 minutes of use from a 10-minute quick charge. The Ergonomic Tri-hold structure provides a secure fit, and the IPX4 design gives you long-lasting sound through rain and sweat.

      Thank you so much for purchasing our WF-XB700 and for choosing Sony!

      - Romeo Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great earphones, great price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love them! My AirPods broke and I didn’t want to spend that amount of money. They surpass the quality of my airpods

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi IAmEricRoman, We are glad to hear you are enjoying your new WF-XB700 Truly Wireless Extra Bass Headphones. The WF-XB700s give you great deep and punchy sound in a bold distinctive look. The WF-XB700 headphones keep you going with up to 18 hours of battery life plus the ability to get 60 minutes of use from a 10 minute quick charge. The Ergonomic Tri-hold structure provides a secure fit, and the IPX4 design gives you long-lasting sound through rain and sweat. Thanks for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Solid headphones for the price.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything about them is great. I’ve never had an issue with battery and I use them all day long.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Antonio, Great! We are glad to hear you are enjoying everything, especially the excellent battery and sound quality of your WF-XB700 Truly Wireless Extra Bass Headphones. The WF-XB700s give you great deep and punchy sound in a bold distinctive look. The WF-XB700 headphones keep you going with up to 18 hours of battery life plus the ability to get 60 minutes of use from a 10 minute quick charge. The Ergonomic Tri-hold structure provides a secure fit, and the IPX4 design gives you long-lasting sound through rain and sweat. Thank you for leaving us such a wonderful review and for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    My first earbuds

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving my earbuds. Made a great choice in my purchase and got them on sale at an awesome price. Thank you.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Changethemood81, We are glad to hear you are enjoying your new WF-XB700 Truly Wireless Extra Bass Headphones. The WF-XB700s give you great deep and punchy sound in a bold distinctive look. The WF-XB700 headphones keep you going with up to 18 hours of battery life plus the ability to get 60 minutes of use from a 10 minute quick charge. The Ergonomic Tri-hold structure provides a secure fit, and the IPX4 design gives you long-lasting sound through rain and sweat. Thank you for choosing Sony! Erin Sony_US

  • Rated 4 out of 5 stars

    Only the left one works by itself.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They sound great but if you want to only use one headbud at a time only the left one works. They don't fit as snug when you bend over for they get a little loose even after changing the cushion for your ear. For the price of these headphones they are worth buying though.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Tule,

      Thanks for the 4-stars rating! We greatly appreciate you like the overall sound quality of our WF-XB700 Truly Wireless Headphones with EXTRA BASS. We're so sorry if our WF-XB700 Truly Wireless Headphones did not fit you well. We provide an assortment of earbuds in various sizes to ensure there is a great fit for all ear sizes. To ensure optimal performance, as well as to obtain the best fit and prevent the headsets from falling out, please refer to the Setup Guide of the unit.
      https://helpguide.sony.net/mdr/wfxb700/v1/en/contents/TP0002755518.html

      Thanks for sharing your feedback and for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Loud and clear

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Man i was considering buying the AirPods but these are great just want to make sure that last for some years to come

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Ronnie32, We are glad to hear you are enjoying your new WF-XB700 Truly Wireless Extra Bass Headphones. The WF-XB700s give you great deep and punchy sound in a bold distinctive look. The WF-XB700 headphones keep you going with up to 18 hours of battery life plus the ability to get 60 minutes of use from a 10 minute quick charge. The Ergonomic Tri-hold structure provides a secure fit, and the IPX4 design gives you long-lasting sound through rain and sweat. Thank you for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Thumbs up!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great simple earbuds for a great price! If you want simple & quality earbuds, these Sony WFXB700 are the ones!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Lou2U, Great! We're glad you like the sound quality of the headphones. Good to know your investment is worth it. The WF-XB700s give you great deep and punchy sound in a bold distinctive look. The WF-XB700 headphones keep you going with up to 18 hours of battery life plus the ability to get 60 minutes of use from a 10 minute quick charge. The Ergonomic Tri-hold structure provides a secure fit, and the IPX4 design gives you long-lasting sound through rain and sweat. Thanks for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Wireless In-ear headphones

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Sony wireless in-ear headphones are a great alternative to AirPods and worth the money!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Shopperx6, Thanks for the awesome review! We're glad that your investment is worth! It's really amazing to hear you like superb sound quality and features of your WF-XB700. The WF-XB700s give you great deep and punchy sound in a bold distinctive look. The WF-XB700 headphones keep you going with up to 18 hours of battery life plus the ability to get 60 minutes of use from a 10 minute quick charge. The Ergonomic Tri-hold structure provides a secure fit, and the IPX4 design gives you long-lasting sound through rain and sweat. Thanks for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good Buy

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just love these Wireless headphones. I can hear crystal clear and they sit in the ear nicely.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi gypsyone2,
      Awesome! We're glad you are enjoying your new headphones. The WF-XB700 headphones combine truly wireless freedom with a bold, distinctive look. Ergonomic design ensures hour after hour of listening comfort. The WF-XB700 feature EXTRA BASS for seriously powerful, punchy low-end sound. Your favorite basslines never sounded so good. Thank you for choosing SONY! - Kris Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best Buds out there

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these Buds....if i could do a commercial for them i would for free

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sound is great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This earbuds are great if your looking for some great sound and has a little of noise cancellation high recommend

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Johnny, we are glad to hear you are enjoying your new WF-XB700 Truly Wireless Extra Bass Headphones. The WF-XB700s give you great deep and punchy sound in a bold distinctive look. The WF-XB700 headphones keep you going with up to 18 hours of battery life plus the ability to get 60 minutes of use from a 10 minute quick charge. The Ergonomic Tri-hold structure provides a secure fit, and the IPX4 design gives you long-lasting sound through rain and sweat. Thank you for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Bass

    Rated 5 out of 5 stars

    Powerful Bass Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this as a gift. He loves it; uses it for working out. Great when listening to heavy-bass music.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DMac, We are glad to hear you are enjoying your new WF-XB700 Truly Wireless Extra Bass Headphones. The WF-XB700s give you great deep and punchy sound in a bold distinctive look. The WF-XB700 headphones keep you going with up to 18 hours of battery life plus the ability to get 60 minutes of use from a 10 minute quick charge. The Ergonomic Tri-hold structure provides a secure fit, and the IPX4 design gives you long-lasting sound through rain and sweat. Thank you for choosing Sony! Erin Sony_US