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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 1056 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers express satisfaction with the WF-XB700 True Wireless In-ear Headphones, particularly praising the sound quality, battery life, bass, comfort, and price. Many customers find the sound quality to be great, with a perfect amount of bass. The battery life is also seen as a major pro, with many customers commenting on how long it lasts. Additionally, the headphones are considered comfortable to wear and are praised for their value for the price. On the downside, some customers have expressed concerns about the fit of the headphones, finding them to be a bit bulky. Others have mentioned that the volume could be louder.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 32 Showing 621-640 of 1,056 reviews
  • Pros mentioned:
    Bass

    Rated 5 out of 5 stars

    Headphone review

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    way better than airpods for about the same price and the bass is really strong.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Leonel, We are glad to hear you are enjoying your new WF-XB700 Truly Wireless Extra Bass Headphones. The WF-XB700s give you great deep and punchy sound in a bold distinctive look. The WF-XB700 headphones keep you going with up to 18 hours of battery life plus the ability to get 60 minutes of use from a 10 minute quick charge. The Ergonomic Tri-hold structure provides a secure fit, and the IPX4 design gives you long-lasting sound through rain and sweat. Thank you for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great pair of earbuds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend it to everyone as this is a pretty good earbuds. The sound quality is superb.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Soura, we are glad that you like your new WF-XB700 Truly Wireless Extra Bass Headphones. The WF-XB700s give you great deep and punchy sound in a bold distinctive look. The WF-XB700 headphones keep you going with up to 18 hours of battery life plus the ability to get 60 minutes of use from a 10 minute quick charge. The Ergonomic Tri-hold structure provides a secure fit, and the IPX4 design gives you long-lasting sound through rain and sweat. Thank you for shopping Sony! Erin Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great fit

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fit, great sound. Reasonably priced. Husband uses them all the time!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Ctlyte, That's excellent! Good to know you are satisfied with your purchase! We're glad you like the incredible sound quality, reasonable price, and overall fit of the unit. The WF-XB700s give you great deep and punchy sound in a bold distinctive look. The WF-XB700 headphones keep you going with up to 18 hours of battery life plus the ability to get 60 minutes of use from a 10 minute quick charge. The Ergonomic Tri-hold structure provides a secure fit, and the IPX4 design gives you long-lasting sound through rain and sweat. Thank you for your purchase and for the 5-star rating! -Jess Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Yes yes yes

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best pairs of headphones I've had especially with discount

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound definitely price was right and are not really small that helps to find them

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Rambler, We are glad to hear you are enjoying your new WF-XB700 Truly Wireless Extra Bass Headphones. The WF-XB700s give you great deep and punchy sound in a bold distinctive look. The WF-XB700 headphones keep you going with up to 18 hours of battery life plus the ability to get 60 minutes of use from a 10 minute quick charge. The Ergonomic Tri-hold structure provides a secure fit, and the IPX4 design gives you long-lasting sound through rain and sweat. Thank you for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wasn't sure I'd like these when I ordered them but i love them. Great sound and very affordable.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RickE0169, we are glad to hear you are enjoying your new WF-XB700 Truly Wireless Extra Bass Headphones. The WF-XB700s give you great deep and punchy sound in a bold distinctive look. The WF-XB700 headphones keep you going with up to 18 hours of battery life plus the ability to get 60 minutes of use from a 10 minute quick charge. The Ergonomic Tri-hold structure provides a secure fit, and the IPX4 design gives you long-lasting sound through rain and sweat. Erin Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    great for what I need

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    got these to use at work. Works great. I work Constructions can hear everything clearly.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Anjanet, awesome! We are glad to hear you are enjoying your new WF-XB700 Truly Wireless Extra Bass Headphones. The WF-XB700s give you great deep and punchy sound in a bold distinctive look. The WF-XB700 headphones keep you going with up to 18 hours of battery life plus the ability to get 60 minutes of use from a 10 minute quick charge. The Ergonomic Tri-hold structure provides a secure fit, and the IPX4 design gives you long-lasting sound through rain and sweat. Thank you for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    I recommend

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They last for a pretty long time, two work days without charging the case.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi LukieDookie97, Great! We're pleased to hear you like the excellent battery life and amazing sound quality of the headphones. The WF-XB700s give you great deep and punchy sound in a bold distinctive look. The WF-XB700 headphones keep you going with up to 18 hours of battery life plus the ability to get 60 minutes of use from a 10-minute quick charge. The Ergonomic Tri-hold structure provides a secure fit, and the IPX4 design gives you long-lasting sound through rain and sweat. Thank you for the recommendation and for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    great gift idea

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    these were a gift. They love them. sound is perfect and easy to pair and use.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ThomFoley,
      Awesome. This headphones is a great gift idea and we're glad the recipient love them. Nice to know you've noticed the amazing sound and easy connection of this device. The WF-XB700s give you great deep and punchy sound in a bold distinctive look. The WF-XB700 headphones keep you going with up to 18 hours of battery life plus the ability to get 60 minutes of use from a 10 minute quick charge. The Ergonomic Tri-hold structure provides a secure fit, and the IPX4 design gives you long-lasting sound through rain and sweat. We'll take note of your feedback about having a touch feature. Thank you for choosing Sony! - Kris Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Perfect fit!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've never had wireless ear buds that fit so perfect! They also have awesome sound and bass!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Carousel711, Awesome! We're thrilled to hear that you are enjoying your new WF-XB700 Truly Wireless Extra Bass Headphones. The WF-XB700s give you great deep and punchy sound in a bold distinctive look. The WF-XB700 headphones keep you going with up to 18 hours of battery life plus the ability to get 60 minutes of use from a 10 minute quick charge. The Ergonomic Tri-hold structure provides a secure fit, and the IPX4 design gives you long-lasting sound through rain and sweat. Thank you for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Nice!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good sound . Easy to use . Maybe some difficult on the ear but nice sound

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jesill,

      We are glad to hear you are enjoying your new WF-XB700 Truly Wireless Extra Bass Headphones.
      We provide an assortment of earbuds in various sizes to ensure there is a great fit for all ear sizes and an optimal noise canceling experience. The WF-XB700s give you great deep and punchy sound in a bold distinctive look. The WF-XB700 headphones keep you going with up to 18 hours of battery life plus the ability to get 60 minutes of use from a 10 minute quick charge. The Ergonomic Tri-hold structure provides a secure fit, and the IPX4 design gives you long-lasting sound through rain and sweat.

      Regards,
      David Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sony earbuds

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good ear buds! Fit in comfortably in ears. Sound is good, no echo when talking.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Mouse2002, Awesome! We're very grateful for this review! We're thrilled to hear that you find these headset comfortable in your ears and you're enjoying the outstanding sound quality. The WF-XB700s give you great deep and punchy sound in a bold distinctive look. The WF-XB700 headphones keep you going with up to 18 hours of battery life plus the ability to get 60 minutes of use from a 10 minute quick charge. The Ergonomic Tri-hold structure provides a secure fit, and the IPX4 design gives you long-lasting sound through rain and sweat. Thanks for choosing Sony! -Jess Sony_US

  • Cons mentioned:
    Fit, Volume

    Rated 1 out of 5 stars

    Not loud enough

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have tried everything, Jaybird, Bose, JBL and decided to try these. The fit was never great but I was hoping the sound would make up for it and especially only costing 99 dollars it was worth a shot. I gave it 2 days and just couldn't deal with how quiet they were, I tried everything from the Sony app and nothing could make them loud enough. I ended up exchanging them for another pair of Bose but honestly JLab wireless would of been louder and half the price.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Ryan, we regret to hear that the sound quality did not meet your expectations. Please be assured we take this very seriously and continuously strive to improve our products. Please try following the steps on the Help Guide below to enhance the WF-XB700 sound.

      https://helpguide.sony.net/mdr/wfxb700/v1/en/contents/TP0002755703.html

      The WF-XB700 comes in various sizes of earpiece, change the earbuds to another size, and wear the headphones correctly. The earbud will be easier to slide deep into your ear if you pull up on the top of the ear lightly while twisting the headset.

      If this does not help, please email us at [email protected] with the following details:

      Name:
      Username:
      Model Number:
      Issue:
      Telephone Number:

      Sincerely,
      Erin Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome I was actually surprised by the quality. I enjoy them every time I work out.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ANTB, Excellent! We're really happy to hear you love everything- especially the quality of our WF-XB700 Truly Wireless Extra Bass Headphones. The WF-XB700s give you great deep and punchy sound in a bold distinctive look. The WF-XB700 headphones keep you going with up to 18 hours of battery life plus the ability to get 60 minutes of use from a 10 minute quick charge. The Ergonomic Tri-hold structure provides a secure fit, and the IPX4 design gives you long-lasting sound through rain and sweat. Thanks for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s awesome!!great sound, perfect for listening music recommended this product 100%

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Charly, We are glad to hear you are enjoying your new WF-XB700 Truly Wireless Extra Bass Headphones. The WF-XB700s give you great deep and punchy sound in a bold distinctive look. The WF-XB700 headphones keep you going with up to 18 hours of battery life plus the ability to get 60 minutes of use from a 10 minute quick charge. The Ergonomic Tri-hold structure provides a secure fit, and the IPX4 design gives you long-lasting sound through rain and sweat. Thank you for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Love them

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a gift for my son, he loves them, they are very comfortable

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Alex, Great gift! We are glad to hear your son is enjoying his new WF-XB700 Truly Wireless Extra Bass Headphones. The WF-XB700s give you great deep and punchy sound in a bold distinctive look. The WF-XB700 headphones keep you going with up to 18 hours of battery life plus the ability to get 60 minutes of use from a 10 minute quick charge. The Ergonomic Tri-hold structure provides a secure fit, and the IPX4 design gives you long-lasting sound through rain and sweat. Thank you for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Best ear buds around

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome earbuds! The best I have found. Stays charged for what seems like forever.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Nanabear, That's great! Good to know you're satisfied with your purchase! We're thrilled to hear that you feel the WF-XB700 is the best sounding headphones that you've owned and you're enjoying the long-lasting battery life and overall sound quality of the unit. The WF-XB700s give you great deep and punchy sound in a bold distinctive look. The WF-XB700 headphones keep you going with up to 18 hours of battery life plus the ability to get 60 minutes of use from a 10 minute quick charge. The Ergonomic Tri-hold structure provides a secure fit, and the IPX4 design gives you long-lasting sound through rain and sweat. Thank you for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Wasn't Comfortable

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wasn't comfortable for my daughter's ear lobes. She purchase to replace some others and wanted to try these. But did not like the fitting. Sounded great - just wasn't comfortable.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi TallUser,

      Thanks for sharing your experience so far with your WF-XB700 Truly Wireless Headphones with EXTRA BASS.

      We greatly appreciate you like the overall sound quality of our WF-XB700. We're sorry if our WF-XB700 Truly Wireless Headphones did not fit your daughter's ear lobes well.

      We value your input and appreciate the feedback. The design may not fit her head and/or ears. They may be too big, too small, or too tight. Try different designs and shapes to find one that fits comfortably and snugly fit your left and right ears. For more information on how to wear the headphones so the earbuds do not fall out of your ears, please refer to the link below.

      https://www.sony.com/electronics/support/wireless-headphones-bluetooth-headphones/wf-xb700/articles/00245709

      Hint: The earbud will be easier to slide deep into your ear if you pull up on the top of the ear lightly while twisting the unit.

      Should you need more assistance, you can email us at socialsupport@am.sony.com with the following details:

      Name:
      Best Buy Username:
      Model Number:
      Issue:
      Telephone Number:

      We are sorry for the inconvenience and hope to speak to you to resolve this matter.
      We appreciate you and thanks for shopping Sony!

      Sincerely,
      Jess Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good quality

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good earphones... would definitely buy again.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Lovely, We are glad to hear you are enjoying your new WF-XB700 Truly Wireless Extra Bass Headphones. The WF-XB700s give you great deep and punchy sound in a bold distinctive look. The WF-XB700 headphones keep you going with up to 18 hours of battery life plus the ability to get 60 minutes of use from a 10 minute quick charge. The Ergonomic Tri-hold structure provides a secure fit, and the IPX4 design gives you long-lasting sound through rain and sweat. Thank you for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Works well

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well, connects fast with great sound. I bought this on sale, good value.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Pompo, Amazing! We're glad that you like the connectivity and sound quality of your Extra Bass headphones. The WF-XB700s give you great deep and punchy sound in a bold distinctive look. The WF-XB700 headphones keep you going with up to 18 hours of battery life plus the ability to get 60 minutes of use from a 10 minute quick charge. The Ergonomic Tri-hold structure provides a secure fit, and the IPX4 design gives you long-lasting sound through rain and sweat. Thank you for choosing Sony! Erin Sony_US