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Customer Ratings & Reviews

Your price for this item is $129.99

Customer reviews

Rating 4.3 out of 5 stars with 1057 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers express satisfaction with the WF-XB700 True Wireless In-ear Headphones, particularly praising the sound quality, battery life, bass, comfort, and price. Many customers find the sound quality to be great, with a perfect amount of bass. The battery life is also seen as a major pro, with many customers commenting on how long it lasts. Additionally, the headphones are considered comfortable to wear and are praised for their value for the price. On the downside, some customers have expressed concerns about the fit of the headphones, finding them to be a bit bulky. Others have mentioned that the volume could be louder.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 1,057 reviews
  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    Serious bass

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very pleased with this purchase. Sony is a name that I’ve always trusted. The bass on these headphones is ridiculously good, without drowning out the highs or mids. Click (not touch) controls are simple - I just need these for music, nothing fancy. The lack of an app to use an equalizer isn’t a big deal, they sound that good.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Ericdean, We are glad to hear you are enjoying your new WF-XB700 Truly Wireless Extra Bass Headphones. The WF-XB700s give you great deep and punchy sound in a bold distinctive look. The WF-XB700 headphones keep you going with up to 18 hours of battery life plus the ability to get 60 minutes of use from a 10 minute quick charge. The Ergonomic Tri-hold structure provides a secure fit, and the IPX4 design gives you long-lasting sound through rain and sweat. Thanks for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Fit

    Rated 4 out of 5 stars

    bluetooth wireless in-ear headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound. Sound blocking is very good - almost too good if you need to hear what is going on around you. I find it difficult to get the ear pieces in place.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Stefanie,

      Thank you for the review and we are glad you like the sound quality of the headphones. You may find this link helpful on how to replace the earbuds.

      https://helpguide.sony.net/mdr/wfxb700/v1/en/contents/TP0002757649.html

      The WF-XB700s give you great deep and punchy sound in a bold distinctive look. The WF-XB700 headphones keep you going with up to 18 hours of battery life plus the ability to get 60 minutes of use from a 10-minute quick charge. The Ergonomic Tri-hold structure provides a secure fit, and the IPX4 design gives you long-lasting sound through rain and sweat. Thanks for choosing Sony!

      Regards,
      David Sony_US

  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Connection, Fit

    Rated 3 out of 5 stars

    Issues but good sound

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To large and bulky for me, combined with the fact that there were issues connecting made it not a good option. The sound was great.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello srixom, We regret to hear that you are having a connection issue with your Sony wireless headphones and they are bulky for you. When making a Bluetooth connection, make sure to bring the headset and the Bluetooth device within 1 m (3 feet) from each other. If the headset automatically connects to the last connected Bluetooth device, you may fail to connect the headset to other devices via Bluetooth connection. In that case, operate the last connected Bluetooth device and disconnect the Bluetooth connection. If the pairing information for the headset has been deleted on the Bluetooth device, pair the headset with the device again.

      Despite the issues, it's nice to know that you like the sound quality of your Sony headphones. The WF-XB700s give you great deep and punchy sound in a bold distinctive look. The WF-XB700 headphones keep you going with up to 18 hours of battery life plus the ability to get 60 minutes of use from a 10-minute quick charge.

      If you are still having the same issue, you can email us at [email protected] with the following details:

      Name:
      Best Buy Username:
      Model Number:
      Issue:
      Telephone Number:

      Sincerely,
      Vincent Sony_US

  • Pros mentioned:
    Bass, Sound quality

    Rated 4 out of 5 stars

    Sony WF-XB700 True Wireless Headphones

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Sony WF-XB700 True Wireless Headphones was returned. The sound of the earbuds are good but are for people that like the bass most in the sound.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi jfDaddy, Great! We're glad that you like the sound quality. We understand that not everyone likes bass. You can use the EQ settings of the connected device to fine-tune your music. The WF-XB700s give you great deep and punchy sound in a bold distinctive look. The WF-XB700 headphones keep you going with up to 18 hours of battery life plus the ability to get 60 minutes of use from a 10 minute quick charge. The Ergonomic Tri-hold structure provides a secure fit, and the IPX4 design gives you long-lasting sound through rain and sweat. Thank you for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Battery life, Sound quality

    Rated 4 out of 5 stars

    Great Value for the $$$

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is good: music and calls. Callers say there is a lot of background noise but for the price point. The battery life is great but the case was hard for me to gage.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi HomeSchooler, Thank you for the feedback on your experience with your WF-XB700. It's nice to hear you are enjoying the great sound quality of these wireless headphones. Good to know your investment is worth it. The WF-XB700s give you great deep and punchy sound in a bold distinctive look. The WF-XB700 headphones keep you going with up to 18 hours of battery life plus the ability to get 60 minutes of use from a 10 minute quick charge. The Ergonomic Tri-hold structure provides a secure fit, and the IPX4 design gives you long-lasting sound through rain and sweat. We’ve also taken note of your feedback when using for phone calls, it helps us improve our future products. Thanks for sharing your feedback and for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Battery life, Sound quality

    Rated 4 out of 5 stars

    Great Headphone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome headphones and even though they aren't noise cancelling they do a very good job cancelling outside noises. They have excellent sound quality and a pretty good battery life.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Bigmo, We are glad to hear you are enjoying your new WF-XB700 Truly Wireless Extra Bass Headphones. The WF-XB700s give you great deep and punchy sound in a bold distinctive look. The WF-XB700 headphones keep you going with up to 18 hours of battery life plus the ability to get 60 minutes of use from a 10 minute quick charge. The Ergonomic Tri-hold structure provides a secure fit, and the IPX4 design gives you long-lasting sound through rain and sweat. Sony_US

  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Fit

    Rated 4 out of 5 stars

    Okay for the value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you're looking for quality wireless headphones that are not overly expensive, these are a nice product to consider. A little bit large appearance, but works the same.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Brian,

      We're glad that you're happy with your investment. The WF-XB700 gives you great deep and punchy sound in a bold distinctive look. The WF-XB700 headphones keep you going with up to 18 hours of battery life plus the ability to get 60 minutes of use from a 10-minute quick charge. The Ergonomic Tri-hold structure provides a secure fit, and the IPX4 design gives you long-lasting sound through rain and sweat.

      Your feedback about the design is greatly appreciated. Thanks for sharing your review and for choosing Sony.

      ~Ralph Sony_US

  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Volume

    Rated 4 out of 5 stars

    Good For any place unless work lol unless allowed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound good have different sizes for your ear . Only knock would be isn’t as loud as I hoped good quality though.

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 4 out of 5 stars

    Sony wireless headphones

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These Sony wireless headphones sound amazing. I was very surprised as to how hard the bass hits and still have great clarity. Comfy fit and don’t fall out easy.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Otterbox, We're glad to hear that you appreciate the sound of the WF-XB700 Truly Wireless Extra Bass Headphones. Good to know that you are comfortable with this unit. The WF-XB700s give you great deep and punchy sound in a bold distinctive look. The WF-XB700 headphones keep you going with up to 18 hours of battery life plus the ability to get 60 minutes of use from a 10-minute quick charge. The Ergonomic Tri-hold structure provides a secure fit, and the IPX4 design gives you long-lasting sound through rain and sweat. Thank you for choosing Sony. Jay Sony_US

  • Pros mentioned:
    Battery life, Sound quality

    Rated 4 out of 5 stars

    Eh.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and batteries last plenty long enough to get me through the day. Not very fuctional withough pulling out my phone and adjusting vol or pausing.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jeremiahlane, We're glad to hear you are enjoying the sound and batteries with WF-XB700 Truly Wireless Extra Bass Headphones. The WF-XB700s give you great deep and punchy sound in a bold distinctive look. The WF-XB700 headphones keep you going with up to 18 hours of battery life plus the ability to get 60 minutes of use from a 10-minute quick charge. The Ergonomic Tri-hold structure provides a secure fit, and the IPX4 design gives you long-lasting sound through rain and sweat. Thank you for choosing Sony. Jay Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great headphones, instructions were confusing!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these headphones as a Christmas gift for my dad and he has really been enjoying them. Giving it 5 stars for the product. They work well and as expected. He is enjoying using his phone and tablet without wires with good audio. The price is extremely reasonable, especially coming from a well known audio brand. I have made phone calls to him while he is using his headphones and I did not notice any problems with the audio quality. I do wish the headphone case was sturdier - the plastic felt flimsy. The instructions that came with the headphones did not have written instructions, it was all pictures. The "picture instructions" were somewhat confusing and we ended up needing to search online quite a bit when we had troubles connecting to his phone. Once connected, the headphones worked great! I am still giving the headphones a 5 star review as I do not think the case or instructions take away from the actual quality of the headphones, but they are features I think Sony should consider with future products.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi KimB, That's really cool! Thank you so much for the 5-stars review and for sharing your awesome experience with our WF-XB700 Truly Wireless Extra Bass Headphones. We are truly happy to hear your dad enjoys the amazing sound quality and overall performance of the unit. Good to know that these headphones were a great gift for your dad. The WF-XB700s give you great deep and punchy sound in a bold distinctive look. The WF-XB700 headphones keep you going with up to 18 hours of battery life plus the ability to get 60 minutes of use from a 10 minute quick charge. The Ergonomic Tri-hold structure provides a secure fit, and the IPX4 design gives you long-lasting sound through rain and sweat. We value you inputs and appreciate the feedback, it helps us improve our future products. Thanks for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Bass
    Cons mentioned:
    Fit

    Rated 4 out of 5 stars

    Overall good purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my brother, he wears them all the time, said the bass was good. Only con is not ideal for athletic use as they can fall out with normal jogging/running.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Downbadfr,

      Thanks for this positive feedback! We're glad to hear your brother enjoys his new WF-XB700 and enjoying the overall sound quality. The WF-XB700s give you great deep and punchy sound in a bold distinctive look. The WF-XB700 headphones keep you going with up to 18 hours of battery life plus the ability to get 60 minutes of use from a 10 minute quick charge. The Ergonomic Tri-hold structure provides a secure fit, and the IPX4 design gives you long-lasting sound through rain and sweat. We value your input and appreciate the feedback.

      We're sorry if our WF-XB700 Truly Wireless Headphones did not fit him well causing to fall owith normal/jogging. We provide an assortment of earbuds in various sizes to ensure there is a great fit for all ear sizes. To ensure optimal performance, as well as to obtain the best fit and prevent the headsets from falling out, please refer to the Setup Guide of the unit. https://helpguide.sony.net/mdr/wfxb700/v1/en/contents/TP0002755518.html

      Thanks for sharing this feedback and for choosing Sony!

      Regards,
      Jess Sony_US

  • Pros mentioned:
    Bass
    Cons mentioned:
    Fit

    Rated 4 out of 5 stars

    Overall good purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my brother, he wears them all the time, said the bass was good. Only con is not ideal for athletic use as they can fall out with normal jogging/running.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi downbadfr, We are glad to hear you are enjoying your new WF-XB700 Truly Wireless Extra Bass Headphones. The WF-XB700s give you great deep and punchy sound in a bold distinctive look. The WF-XB700 headphones keep you going with up to 18 hours of battery life plus the ability to get 60 minutes of use from a 10 minute quick charge. The Ergonomic Tri-hold structure provides a secure fit, and the IPX4 design gives you long-lasting sound through rain and sweat. The WF-XB700 comes in various sizes of earbuds. Please select the earbuds that best fit and wear them correctly for a comfortable listening experience.

      Thank you for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Bass
    Cons mentioned:
    Fit, Volume

    Rated 3 out of 5 stars

    Okay earbuds...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the extra bass but not the size. The volume could be a little better and wish it was touch controls.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Tda1, thank you for purchasing our WF-XB700 Truly Wireless Extra Bass Headphones. While we're glad that you like the extra bass, we regret that the size did not meet your expectations. Here at Sony, we always strive to deliver quality products that deliver an amazing customer experience. We have taken your feedback about the volume and touch controls and will forward it to the appropriate department. The WF-XB700s give you great deep and punchy sound in a bold distinctive look. The WF-XB700 headphones keep you going with up to 18 hours of battery life plus the ability to get 60 minutes of use from a 10 minute quick charge. The Ergonomic Tri-hold structure provides a secure fit, and the IPX4 design gives you long-lasting sound through rain and sweat. Thank you for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Solid and reliable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For me, reliability is the most important consideration. These headphones do not have the greatest sound quality, but I grew up listening to music on a cheap, tinny boom box I bought from a local department store. So, sound is not essential to me. Battery life is really good, and connectivity to Bluetooth is seamless. They work well on phone connections as well, but if you have them really entrenched in your ears, it really shuts down exterior noise. In fact, if you have volume above 5/10, you’ll struggle hearing people in your real life speaking to you. (My wife will testify to that.). For incoming calls, it automatically connects to this device. My one minor complaint, is that for incoming calls, the audio does not default to this device. When I pick up an incoming call, I have to go to the iPhone audio settings, and select this device in order to speak to that person through these headphones. Overall, I highly recommend these headphones for any listening purpose.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Sportsed03,

      Awesome! Thank you so much for the 5-stars review and for sharing your amazing experience with our WF-XB700! We are glad to hear you are enjoying your new WF-XB700 Truly Wireless Extra Bass Headphones. We appreciate your feedback regarding the function for incoming calls for this WF-XB700. You can enjoy a hands-free call with a smartphone or mobile phone that supports the Bluetooth profile HFP (Hands-free Profile) or HSP (Headset Profile), via Bluetooth connection.

      When receiving a call by operating smartphones or mobile phones, some smartphones or mobile phones receive a call with the phone instead of the headset. With an HFP or HSP connection, switch the call to the headset by pressing and holding the button on the left or right unit for about 2 seconds or by using your smartphone or mobile phone. For more details, please refer to the link below.
      https://helpguide.sony.net/mdr/wfxb700/v1/en/contents/TP0002757658.html

      Thank you for sharing your feedback and for choosing Sony!
      -Jess Sony_US

  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    Amazing sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just purchase today and they sound amazing. I've had other ttrue wireless headphones but they failed to amaze me with true base and quality sound. Would definitely recommend these to my friends and family. I probably will be buying another pair for my wife so that she doesn't take mine.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi King, Wow! Thank you for this amazing review! We are glad to hear you are enjoying your new WF-XB700 Truly Wireless Extra Bass Headphones. The WF-XB700s give you great deep and punchy sound in a bold distinctive look. The WF-XB700 headphones keep you going with up to 18 hours of battery life plus the ability to get 60 minutes of use from a 10 minute quick charge. The Ergonomic Tri-hold structure provides a secure fit, and the IPX4 design gives you long-lasting sound through rain and sweat. We appreciate the recommendation and we look forward to seeing more of your reviews in the future. Thanks for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Bass, Battery life

    Rated 5 out of 5 stars

    Owner

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are great buds. They can take a beating. I have big ears and the fit is good. I have dropped them several times on concrete and they just keep playing. If you like bass they have more than the average pair. I wear them every day at work and battery life is as stated.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Bigmike, thank you so much for the perfect star rating! We are really thrilled to hear you are happy and satisfied with the incredible sound quality- especially the EXTRA BASS sound, comfortable fit, build quality, and long-lasting battery life of our WF-XB700 Truly Wireless Headphones! The WF-XB700s give you great deep and punchy sound in a bold distinctive look. The WF-XB700 headphones keep you going with up to 18 hours of battery life plus the ability to get 60 minutes of use from a 10-minute quick charge. The Ergonomic Tri-hold structure provides a secure fit, and the IPX4 design gives you long-lasting sound through rain and sweat.

      Thank you so much for purchasing our WF-XB700 and for trusting Sony!

      - Romeo Sony_US

  • Pros mentioned:
    Battery life, Sound quality

    Rated 3 out of 5 stars

    Good but does have one issue that bothers me.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    3.5 stars The sound quality is good and they fit well in my ears. They have decent battery life. My issue with them is that you have to use the left earbud for them to work. You can't use either/or. If you try to use the right one by itself, it won't work/connect to your device. This is my main reason for not rating it a 5. I would recommend this item if not for needing to use the left ear bud for them to work.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Nolagirl29,

      Thank you for purchasing the WF-XB700 Truly Wireless Extra Bass Headphones. We're happy to know that you like the fit and sound quality of these headphones. Your feedback regarding the option to use each earbud independently is greatly appreciated. Certain Sony Truly Wireless earbuds, including the WF-SP800N, WF-1000XM3, and WF-1000XM4, support the 'Using only one unit of the headset' feature. This means they can be configured to only output sound to one earbud, while the other earbud stays in the charging case. The WF-XB700 are designed to be use with both earbud units inserted into both ears. In order for the right earbud to establish a Bluetooth connection with your phone, the left earbud has to be outside the charging case.

      Thanks again for your feedback.

      Regards,
      Jess Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Awesome

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are pretty great. Feel comfortable and don’t fall out. The sound is great for the value as I got them for half off.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Eighty8, Great! We are glad to hear you are enjoying your new WF-XB700 Truly Wireless Extra Bass Headphones. The WF-XB700s give you great deep and punchy sound in a bold distinctive look. The WF-XB700 headphones keep you going with up to 18 hours of battery life plus the ability to get 60 minutes of use from a 10 minute quick charge. The Ergonomic Tri-hold structure provides a secure fit, and the IPX4 design gives you long-lasting sound through rain and sweat. Thank you for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Awesome

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are pretty great. Feel comfortable and don’t fall out. The sound is great for the value as I got them for half off.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Eighty8, We're glad you feel comfortable and you appreciate the fit, and great sound quality of the product. The WF-XB700s give you great deep and punchy sound in a bold distinctive look. The WF-XB700 headphones keep you going with up to 18 hours of battery life plus the ability to get 60 minutes of use from a 10 minute quick charge. The Ergonomic Tri-hold structure provides a secure fit, and the IPX4 design gives you long-lasting sound through rain and sweat. Thanks for sharing your awesome feedback and for choosing Sony. -Jess Sony_US

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