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Customer Ratings & Reviews

Your price for this item is $129.99

Customer reviews

Rating 4.3 out of 5 stars with 1057 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers express satisfaction with the WF-XB700 True Wireless In-ear Headphones, particularly praising the sound quality, battery life, bass, comfort, and price. Many customers find the sound quality to be great, with a perfect amount of bass. The battery life is also seen as a major pro, with many customers commenting on how long it lasts. Additionally, the headphones are considered comfortable to wear and are praised for their value for the price. On the downside, some customers have expressed concerns about the fit of the headphones, finding them to be a bit bulky. Others have mentioned that the volume could be louder.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 1,057 reviews
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Unbeatable for the price

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great sound and even better battery life, they easily are best headphones at this price point. I have used several headphones from $50 - $120 range and these clearly take the win in terms of overall quality

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Renesis, Awesome! We are glad to hear you are enjoying your new WF-XB700 Truly Wireless Extra Bass Headphones. The WF-XB700s give you great deep and punchy sound in a bold distinctive look. The WF-XB700 headphones keep you going with up to 18 hours of battery life plus the ability to get 60 minutes of use from a 10 minute quick charge. The Ergonomic Tri-hold structure provides a secure fit, and the IPX4 design gives you long-lasting sound through rain and sweat. Thank you for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Pleased

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These earbuds have a Great sound. They charge fast in the case provided. Cup sizes provided a Comfortable fit.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Wifeforbirthday, That's cool! We are extremely pleased you find these headset comfortable and you like the sound quality. The WF-XB700s give you great deep and punchy sound in a bold distinctive look. The WF-XB700 headphones keep you going with up to 18 hours of battery life plus the ability to get 60 minutes of use from a 10 minute quick charge. The Ergonomic Tri-hold structure provides a secure fit, and the IPX4 design gives you long-lasting sound through rain and sweat. Thanks for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Fit

    Rated 4 out of 5 stars

    Good product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound but a little awkward on my ears. I like the feel of these earbuds just wish they fit my ear better.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Eaglesphan1970, we're glad that you like the sound quality of your WF-XB700 Truly Wireless Extra Bass Headphones. The WF-XB700s give you great deep and punchy sound in a bold distinctive look. The WF-XB700 headphones keep you going with up to 18 hours of battery life plus the ability to get 60 minutes of use from a 10 minute quick charge. The Ergonomic Tri-hold structure provides a secure fit, and the IPX4 design gives you long-lasting sound through rain and sweat. We’ve also taken note of your feedback on the design. We take this matter very seriously into consideration of our products. Thank you for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great headphones worth the price!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones last a full 8 hour work day with a 20 minute charge during lunch! Very happy with the sound too! Would like to have it where I can just use the right headphone solo. You can do it with the left though.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Oreo, We are glad to hear you are enjoying your new WF-XB700 Truly Wireless Extra Bass Headphones. The WF-XB700s give you great deep and punchy sound in a bold distinctive look. The WF-XB700 headphones keep you going with up to 18 hours of battery life plus the ability to get 60 minutes of use from a 10 minute quick charge. The Ergonomic Tri-hold structure provides a secure fit, and the IPX4 design gives you long-lasting sound through rain and sweat. Thank you for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Fit

    Rated 4 out of 5 stars

    Wireless

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Return the product. The sound sounded great. Wife didn’t like the way it fit in my ears.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Tygger69,

      It is unfortunate that the unit had to be returned. We greatly appreciate your review and please be assured we take this feedback very seriously and continuously strive to improve our products.

      Regards,
      David Sony_US

  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Fit

    Rated 4 out of 5 stars

    Wireless

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Return the product. The sound sounded good. But I didn’t like the way it fit in my ears.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Tygger69,

      Thank you for taking the time to review the WF-XB700. We value your input and appreciate the feedback. We're sorry if you didn't like the way our WF-XB700 Truly Wireless Headphones fit in your ears and the unit had to be returned. We're glad that you appreciate the sound of it.

      For fit concern, the WF-XB700 features an Ergonomic Tri-hold structure design for a snugly and comfortably fitting. This does also come with an assortment of earbuds in various sizes to ensure there is a great fit for all ear sizes. To ensure optimal performance, as well as to obtain the best fit and prevent the headset from falling out, you will need to twist the headset to slide the earbud deep into your ear.

      We hope that you will shop Sony again in the future. Thank you for the feedback.

      Regards,
      Jess Sony_US

  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Fit

    Rated 4 out of 5 stars

    Fidelidad

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is product for people who like clarity in sound.... He lacks stability in his ear. But a great product

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Richie,

      Thanks for the positive feedback! We are glad to hear you are enjoying your new WF-XB700 Truly Wireless Extra Bass Headphones. The WF-XB700s give you great deep and punchy sound in a bold distinctive look. The WF-XB700 headphones keep you going with up to 18 hours of battery life plus the ability to get 60 minutes of use from a 10 minute quick charge. The Ergonomic Tri-hold structure provides a secure fit, and the IPX4 design gives you long-lasting sound through rain and sweat. We provide an assortment of earbuds in various sizes to ensure there is a great fit for all ear sizes. To ensure optimal performance, as well as to obtain the best fit and prevent the headsets from falling out, please refer to the Setup Guide of WF-XB700.

      https://helpguide.sony.net/mdr/wfxb700/v1/en/contents/TP0002755518.html

      We appreciate the feedback. Thanks for choosing Sony!

      Regards,
      Jess Sony_US

  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Fit

    Rated 3 out of 5 stars

    I really wanted to like them

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted to like them. Sound is so good. Deep and distinct bass, and not just bass for the sake of bass, like some many cheap brands do. But they’re just too big and heavy, at least for me. I returned them and when I compare the materials and finishing of like-priced Jabra, I can Also say the Sony felt cheap and unsophisticated, especially the charging case.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AnthonyRichard, while we are glad that you like the bass and sound quality, we regret that the earbuds had to be returned. This is definitely not the experience we want you to have. We appreciate all of your feedback as it helps improve the product. We hope you'll consider Sony in your future purchase. Thank you. Regards, Erin Sony_US

  • Pros mentioned:
    Bass
    Cons mentioned:
    Fit

    Rated 4 out of 5 stars

    Great sound!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    True to the extra base. I just don't like how the ear pods fit into my ears.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi NayNay We appreciate all of your feedback as it helps improve the product. Should you need further assistance, please email us at [email protected] with the following details:

      Name:
      Username:
      Model Number:
      Issue:
      Telephone Number:

      Sincerely,
      Erin Sony_US

  • Pros mentioned:
    Battery life
    Cons mentioned:
    Fit

    Rated 2 out of 5 stars

    Ok sound

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will start with I have know idea why they say these are extra bass when you can barely hear bass and with the size of the earbuds you would think they offered more. They did seem to get really loud but it was like all treble kind of painful at times and definitely drowned out the bass. You cannot use the earbuds independently only the left or none. There isn’t a app so you can’t adjust the equalization at all and they don’t come equalized very well. There was many times when I felt like I was hearing a lot of static or interference. I always loved Sony headphones and that’s why I picked these first but they just didn’t offer enough for the asking price. The battery life seamed good I used them for like 6 hrs one day. They are very large and I have large ears but they do stay in very well but they did cause my canals to hurt after a little bit. They do sound ok if you don’t turn them up to much but I returned them. The controls also weren’t that great and I called random people by accident by pressing a button down. I would consider around the 59.99-69.99 mark.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Enthusiast81, we regret to hear that the headphones had to be returned but we are glad that you like the sound and the battery life. Please be assured we take this very seriously and continuously strive to improve our products. The WFXB700 comes in various sizes of earpiece. Please select the earpiece that best fits. Please also try resetting the unit.

      1. Press and hold the button on the left unit for about 20 seconds. Release your finger when the indicator (red) of the headset turns off after flashing.
      2. Then press and hold the button on the right unit for about 20 seconds. Release your finger when the indicator (red) of the headset turns off after flashing.

      Reference: https://helpguide.sony.net/mdr/wfxb700/v1/en/contents/TP0002755682.html

      Regards, Erin Sony_US

  • Pros mentioned:
    Bass, Comfort

    Rated 4 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These ear buds work good and have good bass. A little too big for my ears but they're still comfortable.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Reviewer, Awesome! We greatly appreciate you like the comfort and overall sound quality of our WF-XB700 Truly Wireless Headphones with EXTRA BASS. We will surely take note of your feedback as we always strive to make this a better experience. For fit concern, the WF-XB700 features an Ergonomic Tri-hold structure design for a snugly and comfortably fitting. This does also comes with an assortment of earbuds in various sizes to ensure there is a great fit for all ear sizes. You will need to twist the headset to slide the earbud deep into your ear. For detailed instructions on how to wear these headphones, you may check out the Setup Guide for WF-XB700 on our support website.

      The WF-XB700s give you great deep and punchy sound in a bold distinctive look. The WF-XB700 headphones keep you going with up to 18 hours of battery life plus the ability to get 60 minutes of use from a 10-minute quick charge. The Ergonomic Tri-hold structure provides a secure fit, and the IPX4 design gives you long-lasting sound through rain and sweat.

      Thank you so much for the 4-stars review and for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Bass, Battery life

    Rated 5 out of 5 stars

    Great Value!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these because I could not enough bass from other mid priced earbuds. I watch a lot of action movies! Bought these on sale for $79. With 11mm drivers, they pack a punch! Long battery life also. Recommended.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi bassman, We are glad to hear you are enjoying your new WF-XB700 Truly Wireless Extra Bass Headphones. The WF-XB700s give you great deep and punchy sound in a bold distinctive look. The WF-XB700 headphones keep you going with up to 18 hours of battery life plus the ability to get 60 minutes of use from a 10 minute quick charge. The Ergonomic Tri-hold structure provides a secure fit, and the IPX4 design gives you long-lasting sound through rain and sweat. Thank you for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Wireless Headphone

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a fan of in-ear headphones. But, since the latest update my iPhone XS Max doesn’t have volume, so I purchased it when it was a sale. It has got a very high quality sound with very good battery life.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Sabu, Great! We're glad that you like the sound quality and battery life of your earbuds. The WF-XB700s give you great deep and punchy sound in a bold distinctive look. The WF-XB700 headphones keep you going with up to 18 hours of battery life plus the ability to get 60 minutes of use from a 10 minute quick charge. The Ergonomic Tri-hold structure provides a secure fit, and the IPX4 design gives you long-lasting sound through rain and sweat. Thank you for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sound good

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got these thru preorder a little early. They sound like I had hoped. I’d call em fun, you can really enjoy the music. It seems like the left is the master, I can’t get the right to play on its own. The app isn’t supporting these so I can’t go in and change any settings like I can with my other Sony’s. I wore them to mow and at the driving range, they stayed in fine. When I bent over I could feel them shift but I never thought they’d fall out. I had one call out in the wind and it seemed really good, better than I expected. Also video is synced just fine, no issues. And the volume gets up pretty good.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great wireless Bluetooth earbuds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice wireless Bluetooth earbuds, the sounds so great with extra bass.. i enjoy listening to my favorite music.. easy to connect, long battery life... very nice design and perfectly fit to my ears.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Starlg7, Perfect! You definitely made the right choice! We're truly pleased to hear you're happy and overall satisfied with the amazing sound quality especially the EXTRA BASS feature, easy Bluetooth pairing, and long-lasting battery life of your new WF-XB700. Good to know your investment is worth it. The WF-XB700 EXTRA BASS headphones combine exceptional bass sound with outstanding vocal clarity, total wireless freedom, and unrivaled comfort and convenience. The WF-XB700 headphones keep you going with up to 18 hours of battery life plus the ability to get 60 minutes of use from a 10 minute quick charge. The Ergonomic Tri-hold structure provides a secure fit, and the IPX4 design gives you long-lasting sound through rain and sweat. Thanks for sharing your feedback and for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Fit

    Rated 4 out of 5 stars

    Good one

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality and useful for daily use but wasn't fitting right and it comes off the ear sometimes.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Haja, We're glad you appreciate the quality of our product. We're sorry to hear you're having issues with your wireless headphones. We will surely take note of your feedback as we always strive to make this a better experience. For fit concern, the WF-XB700 features an Ergonomic Tri-hold structure design for a snugly and comfortably fitting. This does also comes with an assortment of earbuds in various sizes to ensure there is a great fit for all ear sizes. You will need to twist the headset to slide the earbud deep into your ear. For detailed instructions on how to wear these headphones, you may check out the Setup Guide for WF-XB700 on our support website. Thank you so much for the 4-stars review and for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Fit

    Rated 4 out of 5 stars

    SHEEESH

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sheeeesh good sound but the size and weight are a little on the big and heavy side.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Edgar, thank you for purchasing our WF-XB700 Truly Wireless Extra Bass Headphones. We are glad that you like the superb sound quality. Your feedback is greatly appreciated. The WF-XB700s give you great deep and punchy sound in a bold distinctive look. The WF-XB700 headphones keep you going with up to 18 hours of battery life plus the ability to get 60 minutes of use from a 10 minute quick charge. The Ergonomic Tri-hold structure provides a secure fit, and the IPX4 design gives you long-lasting sound through rain and sweat. Thank you for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Music to my ears

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and bass. The sound is very crisp no noise. The charge last a very long time. I am very pleased with the quality of this product. Thank you for an oustanding product.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Specialk2768,

      We are glad you like the sound quality and you're satisfied with your purchase. The WF-XB700s give you great deep and punchy sound in a bold distinctive look. The WF-XB700 headphones keep you going with up to 18 hours of battery life plus the ability to get 60 minutes of use from a 10-minute quick charge. The Ergonomic Tri-hold structure provides a secure fit, and the IPX4 design gives you long-lasting sound through rain and sweat. Thank you for choosing Sony!

      Regards,
      David Sony_US

  • Rated 4 out of 5 stars

    Ear phones

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality fair Battery length poor already had to buy new one Overall rating good

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great headset

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are light, comfortable and sound great. I enjoy these while running. They come with 3 sizes of caps to ensure a great fit. Great I headset.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Seeall, Thanks for the positive feedback! We're really glad to hear you are happy and satisfied with the lightweight, comfortability and incredible sound quality of your WF-XB700 Truly Wireless Extra Bass Headphones. The WF-XB700s give you great deep and punchy sound in a bold distinctive look. The WF-XB700 headphones keep you going with up to 18 hours of battery life plus the ability to get 60 minutes of use from a 10 minute quick charge. The Ergonomic Tri-hold structure provides a secure fit, and the IPX4 design gives you long-lasting sound through rain and sweat. Thanks for choosing Sony! -Jess Sony_US