Customer Ratings & Reviews
- Model:
- WFXB700/L
- |
- SKU:
- 6408363
Customer reviews
Rating 4.3 out of 5 stars with 1057 reviews
(1,057 customer reviews)Rating by feature
- Sound Quality4.6
Rating 4.6 out of 5 stars
- Battery Life4.5
Rating 4.5 out of 5 stars
- Connectivity4.5
Rating 4.5 out of 5 stars
Customers are saying
Customers express satisfaction with the WF-XB700 True Wireless In-ear Headphones, particularly praising the sound quality, battery life, bass, comfort, and price. Many customers find the sound quality to be great, with a perfect amount of bass. The battery life is also seen as a major pro, with many customers commenting on how long it lasts. Additionally, the headphones are considered comfortable to wear and are praised for their value for the price. On the downside, some customers have expressed concerns about the fit of the headphones, finding them to be a bit bulky. Others have mentioned that the volume could be louder.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Bass
Rated 5 out of 5 stars
Great sound
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like headphones that offer a lot of bass so trying to find the right brand or the right type of headphones is very important to me. this was definitely worth the money.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi NRichardson, We are glad to hear you are enjoying your new WF-XB700 Truly Wireless Extra Bass Headphones. The WF-XB700s give you great deep and punchy sound in a bold distinctive look. The WF-XB700 headphones keep you going with up to 18 hours of battery life plus the ability to get 60 minutes of use from a 10 minute quick charge. The Ergonomic Tri-hold structure provides a secure fit, and the IPX4 design gives you long-lasting sound through rain and sweat. Thanks for choosing Sony! Erin
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Rugged ear pieces
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I plan on having these be my gym headphones. These headphones have a huge sound and are water resistant! I got them on sale and couldn't be happier.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Bassplaayer, Wow! We're thrilled you're enjoying the sound quality and water-resistant feature of your new headphones. The WF-XB700s give you great deep and punchy sound in a bold distinctive look. The WF-XB700 headphones keep you going with up to 18 hours of battery life plus the ability to get 60 minutes of use from a 10-minute quick charge. The Ergonomic Tri-hold structure provides a secure fit, and the IPX4 design gives you long-lasting sound through rain and sweat. Thanks for choosing Sony! -Sam
- Pros mentioned:Comfort
Rated 4 out of 5 stars
Sony headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good headphones. Very comfortable to wear. High quality Sony product.
This review is from Sony - WF-XB700 True Wireless In-ear Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Bose, Awesome! We're glad your like the fit and the overall performance of our product. We are glad that you like the bass, battery life and sound quality. The WF-XB700s give you great deep and punchy sound in a bold distinctive look. The WF-XB700 headphones keep you going with up to 18 hours of battery life plus the ability to get 60 minutes of use from a 10 minute quick charge. The Ergonomic Tri-hold structure provides a secure fit, and the IPX4 design gives you long-lasting sound through rain and sweat. Thanks for choosing Sony! -Jess
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
AWESOME sound quality
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Needed something for the gym. AWESOME sound quality keeps me motivated thru out my entire workout. CAN'T GO WRONG WITH SONY!
I would recommend this to a friend - Cons mentioned:Volume
Rated 3 out of 5 stars
Replacement for same earbuds that failed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These ear buds are replacement. I previously purchased the same ear buds that failed in less than month. Not happy with the 14 day policy but I was aware of it so no big deal there. The ear buds work fine but they are not as loud as I would like nor do they provide the desired control for the cost.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hello Test, We regret to hear that your wireless headphones are not as loud as you would like. Please turn up the volume of the connected device. Disconnect and connect the Bluetooth device to the headset once again to isolate the issue further. If the volume is low during music playback, try to play different high-quality songs to see if there will be differences. The quality of the song also affects the volume of the music.
Should you need further assistance, you can email us at [email protected] with the following details:
Name:
Best Buy Username:
Model Number:
Issue:
Telephone Number:
Sincerely,
Vincent
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Sony bass
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very impressive for Sony has bass very basic earpod big bulky but great sound wish it had more in it like app use and modes and more features but not bad at all!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Amazing, We are glad to hear you are enjoying your new WF-XB700 Truly Wireless Extra Bass Headphones. The WF-XB700s give you great deep and punchy sound in a bold distinctive look. The WF-XB700 headphones keep you going with up to 18 hours of battery life plus the ability to get 60 minutes of use from a 10 minute quick charge. The Ergonomic Tri-hold structure provides a secure fit, and the IPX4 design gives you long-lasting sound through rain and sweat. Thank you for choosing Sony! Erin
- Pros mentioned:Sound quality
Rated 4 out of 5 stars
Nice
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound however from time to time I hear a brief static sound.
This review is from Sony - WF-XB700 True Wireless In-ear Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jeluna,
We greatly appreciate you like the overall sound quality of our WF-XB700 Truly Wireless Headphones with EXTRA BASS. We regret to hear that you are having issues with the WF-XB700 Headphones. We'd love to troubleshoot this and make this a better experience for you. If the noise or skipping occur in a crowded place, but doesn't occur when you're at home or other places with less people, your headphones are working normally. Other Bluetooth devices may interrupt communications from your mobile device.
Follow these troubleshooting steps to resolve the sound issues:
- When connecting the headset to a Bluetooth device, use the headset at least 10 m (30 feet) away from the wireless LAN device. If this headset is used within 10 m (30 feet) of a wireless LAN device, turn off the wireless LAN device. Use this headset and the Bluetooth device as near to each other as possible.
- Keep the headset away from a microwave oven, wireless LAN device, etc. Because sound may cut out if there's wireless interference, turn off other nearby wireless devices.
- If you are enjoying music with your smartphone, the situation may be improved by shutting down unnecessary apps or restarting your smartphone. Multiple open apps on your mobile device fill up the memory and cause the music playing through your headphones to skip or become noisy.
- Test your headphones with a different device. If the headphones work normally when you use them with a different device, the first device may have a malfunction.
You may refer to this link for more information: https://www.sony.com/electronics/support/wireless-headphones-bluetooth-headphones/wf-xb700/articles/00232102
Resetting and initializing may also help with the troubleshooting: https://helpguide.sony.net/mdr/wfxb700/v1/en/contents/TP0002755682.html
Hope this helps.
Thanks for choosing Sony!
Regards,
Jess
- Pros mentioned:Sound quality
Rated 4 out of 5 stars
headphones
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.it's difficult to keep on ears but it has a very good sound.
This review is from Sony - WF-XB700 True Wireless In-ear Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ManofGod,
Awesome! We're glad to hear you like the superb sound quality of our WF-XB700 Truly Wireless Headphones with EXTRA BASS. We will surely take note of your feedback as we always strive to make this a better experience. For fit concern, the WF-XB700 features an Ergonomic Tri-hold structure design for a snugly and comfortably fitting. This does also comes with an assortment of earbuds in various sizes to ensure there is a great fit for all ear sizes. You will need to twist the headset to slide the earbud deep into your ear. For detailed instructions on how to wear these headphones, you may check out the link below.
https://www.sony.com/electronics/support/wireless-headphones-bluetooth-headphones/wf-xb700/articles/00245709
The WF-XB700s give you great deep and punchy sound in a bold distinctive look. The WF-XB700 headphones keep you going with up to 18 hours of battery life plus the ability to get 60 minutes of use from a 10-minute quick charge. The Ergonomic Tri-hold structure provides a secure fit, and the IPX4 design gives you long-lasting sound through rain and sweat. Thank you so much for the 4-stars review and for choosing Sony! -Jess
- Pros mentioned:Price
Rated 5 out of 5 stars
sony wireless in -ear Headphone from Best Buy
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is a good product with reasonable price from the Best Buy. No problem since we purchased and happy about it.
This review is from Sony - WF-XB700 True Wireless In-ear Headphones - Black
I would recommend this to a friend - Pros mentioned:Battery life
Rated 5 out of 5 stars
Sony earbuds
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love that they come with a chargeable case, wherever I go they are fully charged. And the charge lasts for weeks versus other competitors.
This review is from Sony - WF-XB700 True Wireless In-ear Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Nena, Great! We're glad that you like the sound quality and excellent battery life of the headphones. you had an easy time setting it up. The WF-XB700s give you great deep and punchy sound in a bold distinctive look. The WF-XB700 headphones keep you going with up to 18 hours of battery life plus the ability to get 60 minutes of use from a 10-minute quick charge. The Ergonomic Tri-hold structure provides a secure fit, and the IPX4 design gives you long-lasting sound through rain and sweat. Thanks for choosing Sony! -Jess
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Quality product with good reception
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good quality product. Impressed with the Bluetooth range. Reception is clear. I had three Bluetooth earphones in the past. Sony-WFXB700 is the best of all.
This review is from Sony - WF-XB700 True Wireless In-ear Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SonyWFXB700, Thank you so much for the 5-stars review and for sharing your amazing experience with our WF-XB700! We're glad you're happy and satisfied with the amazing sound quality and Bluetooth reception of the headphones. The WF-XB700s give you great deep and punchy sound in a bold distinctive look. The WF-XB700 headphones keep you going with up to 18 hours of battery life plus the ability to get 60 minutes of use from a 10 minute quick charge. The Ergonomic Tri-hold structure provides a secure fit, and the IPX4 design gives you long-lasting sound through rain and sweat. Thank you so much for choosing Sony! -Jess
- Cons mentioned:Fit
Rated 4 out of 5 stars
Great Buds
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use, does not always stay put in your ear.
This review is from Sony - WF-XB700 True Wireless In-ear Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MrsBD,
We're glad you like the easy to use of your WF-XB700. Your feedback is greatly appreciated. For fit concern, the WF-XB700 features an Ergonomic Tri-hold structure design for a snugly and comfortably fitting. To ensure optimal performance, as well as to obtain the best fit and prevent the headset from falling out, you will need to twist the headset to slide the earbud deep into your ear. For detailed instructions on how to wear these headphones, you may check out the Setup Guide for WF-XB700 on our support website.
https://helpguide.sony.net/mdr/wfxb700/v1/en/contents/TP0002755518.html
The WF-XB700s give you great deep and punchy sound in a bold distinctive look. The WF-XB700 headphones keep you going with up to 18 hours of battery life plus the ability to get 60 minutes of use from a 10-minute quick charge. The Ergonomic Tri-hold structure provides a secure fit, and the IPX4 design gives you long-lasting sound through rain and sweat. Thank you for sharing your feedback and for choosing Sony! -Jess
- Pros mentioned:Sound quality
Rated 4 out of 5 stars
Very good for the price.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty good for the price and the sound quality was pretty good.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Bajanboy, Great! We are glad to hear you are enjoying your new WF-XB700 Truly Wireless Extra Bass Headphones. The WF-XB700s give you great deep and punchy sound in a bold distinctive look. The WF-XB700 headphones keep you going with up to 18 hours of battery life plus the ability to get 60 minutes of use from a 10 minute quick charge. The Ergonomic Tri-hold structure provides a secure fit, and the IPX4 design gives you long-lasting sound through rain and sweat. Thank you for choosing Sony! Erin
- Pros mentioned:Sound quality
Rated 4 out of 5 stars
I liked the headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound excellent view and easy way to find it with my Bluetooth
This review is from Sony - WF-XB700 True Wireless In-ear Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Juan, We are glad to hear you are enjoying your new WF-XB700 Truly Wireless Extra Bass Headphones. The WF-XB700s give you great deep and punchy sound in a bold distinctive look. The WF-XB700 headphones keep you going with up to 18 hours of battery life plus the ability to get 60 minutes of use from a 10 minute quick charge. The Ergonomic Tri-hold structure provides a secure fit, and the IPX4 design gives you long-lasting sound through rain and sweat. Thank you for choosing Sony! Erin
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Clear Sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These earbuds are the best from now on I will be dealing with Sony. The charge is quick and the noise I barely can hear the quality of the sound is great
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Best, We are glad to hear you are enjoying your new WF-XB700 Truly Wireless Extra Bass Headphones. The WF-XB700s give you great deep and punchy sound in a bold distinctive look. The WF-XB700 headphones keep you going with up to 18 hours of battery life plus the ability to get 60 minutes of use from a 10 minute quick charge. The Ergonomic Tri-hold structure provides a secure fit, and the IPX4 design gives you long-lasting sound through rain and sweat. Thank you for choosing Sony! Erin
- Pros mentioned:Sound quality
Rated 4 out of 5 stars
Archie's review for sony headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It has a better sound quality than i had expected.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Archie, We're glad that yo like the sound quality of your new headphones. The WF-XB700s give you great deep and punchy sound in a bold distinctive look. The WF-XB700 headphones keep you going with up to 18 hours of battery life plus the ability to get 60 minutes of use from a 10 minute quick charge. The Ergonomic Tri-hold structure provides a secure fit, and the IPX4 design gives you long-lasting sound through rain and sweat. Thank you for choosing Sony! Erin
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Great headphones.. must buy!!!
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really enjoy these headphones. I use them to workout and if you use the correct ear piece, they will never fall out. They also have great sound!!
This review is from Sony - WF-XB700 True Wireless In-ear Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Thereaper, Great! Good to know you're enjoying the comfortable fit and excellent sound quality of your new headphones especially during your workout sessions. The WF-XB700s give you great deep and punchy sound in a bold distinctive look. The WF-XB700 headphones keep you going with up to 18 hours of battery life plus the ability to get 60 minutes of use from a 10-minute quick charge. The Ergonomic Tri-hold structure provides a secure fit, and the IPX4 design gives you long-lasting sound through rain and sweat. -Sam
- Pros mentioned:Battery life
Rated 5 out of 5 stars
Earbuds
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good product, easy to connect to your phone specially if you used samsung. Battery last like 8 or 7 hours of continous use.
This review is from Sony - WF-XB700 True Wireless In-ear Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Cachimbo, Great! We're truly delighted to hear you like your new WF-XB700 earbuds and you're enjoying the easy Bluetooth pairing and excellent battery life of these truly wireless extra bass earbuds. The WF-XB700s give you great deep and punchy sound in a bold distinctive look. The WF-XB700 headphones keep you going with up to 18 hours of battery life plus the ability to get 60 minutes of use from a 10 minute quick charge. The Ergonomic Tri-hold structure provides a secure fit, and the IPX4 design gives you long-lasting sound through rain and sweat. Thanks for your purchase and for choosing Sony! -Jess
- Pros mentioned:Battery life
Rated 5 out of 5 stars
Sony wireless
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great base and user friendly. This product is useful for outdoors activities and recreational use. Gym friendly and long lasting. Battery life is great.
This review is from Sony - WF-XB700 True Wireless In-ear Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Braydenthevyondguy1, Perfect! We really love to hear you like the great sound quality especially the EXTRA BASS feature of your new WF-XB700 Truly Wireless Extra Bass Headphones and that it is helping you stay fit in the gym. The WF-XB700s give you great deep and punchy sound in a bold distinctive look. The WF-XB700 headphones keep you going with up to 18 hours of battery life plus the ability to get 60 minutes of use from a 10 minute quick charge. The Ergonomic Tri-hold structure provides a secure fit, and the IPX4 design gives you long-lasting sound through rain and sweat. Thanks for leaving us such a wonderful review. Thanks for choosing Sony! -Jess
- Pros mentioned:Comfort
Rated 4 out of 5 stars
Good value
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A little awkward at first, but comfortable after a bit of use.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MichJan, we appreciate sharing your feedback of your new WF-XB700 Truly Wireless Extra Bass Headphones. The WF-XB700s give you great deep and punchy sound in a bold distinctive look. The WF-XB700 headphones keep you going with up to 18 hours of battery life plus the ability to get 60 minutes of use from a 10 minute quick charge. The Ergonomic Tri-hold structure provides a secure fit, and the IPX4 design gives you long-lasting sound through rain and sweat. Thank you for choosing Sony! Erin
















