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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 1055 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers express satisfaction with the WF-XB700 True Wireless In-ear Headphones, particularly praising the sound quality, battery life, bass, comfort, and price. Many customers find the sound quality to be great, with a perfect amount of bass. The battery life is also seen as a major pro, with many customers commenting on how long it lasts. Additionally, the headphones are considered comfortable to wear and are praised for their value for the price. On the downside, some customers have expressed concerns about the fit of the headphones, finding them to be a bit bulky. Others have mentioned that the volume could be louder.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 43 Showing 841-860 of 1,055 reviews
  • Rated 5 out of 5 stars

    This is impressive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can't go jogging without this ear piece. It connects to my phone quickly. I did not experience it falling from my ear while I am running.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Acjr, We are glad to hear you are enjoying your new WF-XB700 Truly Wireless Extra Bass Headphones. The WF-XB700s give you great deep and punchy sound in a bold distinctive look. The WF-XB700 headphones keep you going with up to 18 hours of battery life plus the ability to get 60 minutes of use from a 10 minute quick charge. The Ergonomic Tri-hold structure provides a secure fit, and the IPX4 design gives you long-lasting sound through rain and sweat. Thanks for choosing Sony! Erin Sony_US

  • Rated 4 out of 5 stars

    Love them

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Volume works great. A little pricey but a good buy.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Muzzeloader, we are glad to hear you are enjoying your new WF-XB700 Truly Wireless Extra Bass Headphones. The WF-XB700s give you great deep and punchy sound in a bold distinctive look. The WF-XB700 headphones keep you going with up to 18 hours of battery life plus the ability to get 60 minutes of use from a 10 minute quick charge. The Ergonomic Tri-hold structure provides a secure fit, and the IPX4 design gives you long-lasting sound through rain and sweat.


      We’ve also taken note of your feedback on the pricing. Thank you again for shopping Sony! Erin Sony_US

  • Rated 5 out of 5 stars

    Great Fit

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wife loves them ands says they fit really well. Connect to a google chromecast TV and they seem to have minimal lag which is nice.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi briand, We are glad to hear your wife is enjoying her new WF-XB700 Truly Wireless Extra Bass Headphones. The WF-XB700s give you great deep and punchy sound in a bold distinctive look. The WF-XB700 headphones keep you going with up to 18 hours of battery life plus the ability to get 60 minutes of use from a 10 minute quick charge. The Ergonomic Tri-hold structure provides a secure fit, and the IPX4 design gives you long-lasting sound through rain and sweat. Thank you for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Battery life, Sound quality
    Tech Insider Network Member

    Rated 4 out of 5 stars

    Pretty decent wireless earbuds

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would actually rate the earbuds about 4.8 stars. Sound Quality: I was pretty surprised by the bass reproduction they achieve. In all honesty, I don't use headphones a whole lot, so I don't have a lot to compare them too, but I couldn't imagine much more base coming out of such a small piece of hardware. You're not going to get punchy bass without size, but all of the music I listen to on them seems to reproduce the bass as it was intended. I listen to pretty much everything and the bass lines of blues actually sound good. I'm listening to Garden Grove by Sublime, and while it doesn't "hit" like it did on the 12" sub I had in my Mustang when I was younger, it sounds just the same, without the punch you feel from larger speakers. I'm pretty surprised at the way a song like this sounds, to be honest. You can clearly hear the vocals, and higher notes as well as the bass lines. Having said that, songs such as Funk Freakers by Cypress Hill or Hootie Hoo by Outkast that have a more punchy bass line don't sound as they should or were meant to sound because those punchy bass notes can't be reproduced in a small earbud. But a song like GDFR by Flo Rida will pleasantly surprise you. Singer/Songwriter music such as Martin by Zac Brown Band , something by Colbie Caillat or Jack Johnson, or one of James Taylor's classics sound great really. The vocals are clear and the instruments can be clearly heard. As far as the sound quality goes, I think these do a really good job. Fit: These actually fit really well and are comfortable. I have some wireless earphones that aren't "true wireless" (they are connected by cord), that I can't wear for more than an hour or so without a break. These I could wear for a few hours. You're only going to be able to wear something in your ear for so long before it becomes bothersome, in my opinion, so these are as comfortable as I would personally expect anything else to be. They also come with 5 or 6 different size tip covers for fitting. They create a pretty good seal in your ear and they even recommend taking them out slowly as to not create too much pressure when you take them out. Noise cancelling: On that note, they aren't designated as "noise cancelling", but they do eliminate a lot of outside noise and make it difficult to hear someone talking with them in and no music playing. This is probably due to the good seal they create when in. Battery life: While I haven't actually timed how long it lasts, it's more than adequate for my personal needs. They will get you through the day, and if you aren't listening to music all day long, you'll have leftover for the next day. The charging pod is a little bit awkward to get them lined up correctly, but the magnetic connection between the earbuds and the pod do help. Negatives: I guess the awkwardness of the fitment into the pod is a small negative, but other than that the only thing negative would be using them for phone calls. The manual says something about not being able to use them with phone apps, but I'm not really sure what they're talking about. I have a Google Pixel XL and can take and make calls using them. The problem though is the sound quality isn't great. It sounds like your on speakerphone when are talking to someone else (how they can't hear you when they're talking). So I had my wife put them in and I called her and it sounded like she was on speakerphone and not real near the mic. That was with just the right bud in, which is how I typically do if I'm just making calls. So I had her put the left one in (they are designated as left and right for fit) and it was better. Even with just the left one in and the right one away from her, it was better. They both have mic holes, so I'm not sure if maybe it's a defect in my pair or what, but I've had a less than adequate experience using them for phone calls. Other Features: Button on left bud controls volume Button on right bud activates Google Assistant (or I imagine Siri?) They power off if not used for a certain time period When they turn on, they tell you the battery level and if your connected to bluetooth

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi GoVols, we appreciate your detailed review of the WFXB700. We appreciate all of your feedback as it helps improve the product. The WF-XB700s give you great deep and punchy sound in a bold distinctive look. The WF-XB700 headphones keep you going with up to 18 hours of battery life plus the ability to get 60 minutes of use from a 10 minute quick charge. The Ergonomic Tri-hold structure provides a secure fit, and the IPX4 design gives you long-lasting sound through rain and sweat. Erin Sony_US

  • Rated 5 out of 5 stars

    Pricey but good quality

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can’t go wrong with Sony. When I need something reliable and of decent quality I turn to Sony! Enjoy this with a hi Rez player.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Coldcountry,

      You made the right choice! The WF-XB700s give you great deep and punchy sound in a bold distinctive look. The WF-XB700 headphones keep you going with up to 18 hours of battery life plus the ability to get 60 minutes of use from a 10-minute quick charge. The Ergonomic Tri-hold structure provides a secure fit, and the IPX4 design gives you long-lasting sound through rain and sweat. Thanks for choosing Sony.

      ~Ralph Sony_US

  • Rated 5 out of 5 stars

    Great for wireless listening to music and podcasts

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gift for podcast listener looking for wireless headphones. She loved them and it was the right price on sale.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Zeus, That's amazing! We're happy to know these headphones were a great gift for a podcast listener and she's enjoying the excellent sound quality and features of the unit. The WF-XB700s give you great deep and punchy sound in a bold distinctive look. The WF-XB700 headphones keep you going with up to 18 hours of battery life plus the ability to get 60 minutes of use from a 10 minute quick charge. The Ergonomic Tri-hold structure provides a secure fit, and the IPX4 design gives you long-lasting sound through rain and sweat. Thank you for sharing your feedback and offering a fantastic rating on the product! -Jess Sony_US

  • Rated 5 out of 5 stars

    Sony, Sony, Sony!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these! Small, portable, and sound blocking. I have always preferred Sony products and this one did not disappoint!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AshleyC, That's really cool! Thank you so much for the 5-stars review and for sharing your awesome experience with our WF-XB700 Truly Wireless Extra Bass Headphones. We are truly happy to hear you are enjoying the portability and overall sound quality of the unit. We really appreciate you being a loyal customer and helping to share the word about us. The WF-XB700s give you great deep and punchy sound in a bold distinctive look. The WF-XB700 headphones keep you going with up to 18 hours of battery life plus the ability to get 60 minutes of use from a 10 minute quick charge. The Ergonomic Tri-hold structure provides a secure fit, and the IPX4 design gives you long-lasting sound through rain and sweat. Thanks for trusting Sony! -Jess Sony_US

  • Rated 5 out of 5 stars

    Great pair of ear buds

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is good.i like them alot they just need to be tweaked abit when you talk threw the ear buds.Other than that their great

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Bubba, we are glad to hear you are enjoying your new WF-XB700 Truly Wireless Extra Bass Headphones. The WF-XB700s give you great deep and punchy sound in a bold distinctive look. The WF-XB700 headphones keep you going with up to 18 hours of battery life plus the ability to get 60 minutes of use from a 10-minute quick charge. The Ergonomic Tri-hold structure provides a secure fit, and the IPX4 design gives you long-lasting sound through rain and sweat. Thank you for choosing Sony! Erin Sony_US

  • Rated 5 out of 5 stars

    Work Great

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had these for over a year. They connect to the computer, laptop and phone with no issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These have worked perfectly with no issues at all. They get used daily during long sweaty walks. I'd highly recommend these.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MP832TX, We are glad to hear you are enjoying your new WF-XB700 Truly Wireless Extra Bass Headphones. The WF-XB700s give you great deep and punchy sound in a bold distinctive look. The WF-XB700 headphones keep you going with up to 18 hours of battery life plus the ability to get 60 minutes of use from a 10 minute quick charge. The Ergonomic Tri-hold structure provides a secure fit, and the IPX4 design gives you long-lasting sound through rain and sweat. Thank you for choosing Sony! Erin Sony_US

  • Rated 5 out of 5 stars

    That BASS

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are my favorite, it is perfect for tuning people out in the gym. The range on it though isn't good with people around.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi alxxg, We are glad to hear you are enjoying your new WF-XB700 Truly Wireless Extra Bass Headphones. The WF-XB700s give you great deep and punchy sound in a bold distinctive look. The WF-XB700 headphones keep you going with up to 18 hours of battery life plus the ability to get 60 minutes of use from a 10 minute quick charge. The Ergonomic Tri-hold structure provides a secure fit, and the IPX4 design gives you long-lasting sound through rain and sweat. Thank you for choosing Sony! Erin Sony_US

  • Rated 5 out of 5 stars

    Wireless Headset

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Daughter Keeps Misplacing Her Earphones! Hopefully These Are The Last Ones! She Loves These And Says They're Loud!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Mari,
      Awesome! We appreciate that your daughter loves her new headphones. The WF-XB700s gives you great deep and punchy sound in a bold distinctive look. The WF-XB700 headphones keep you going with up to 18 hours of battery life plus the ability to get 60 minutes of use from a 10 minute quick charge. The Ergonomic Tri-hold structure provides a secure fit, and the IPX4 design gives you long-lasting sound through rain and sweat. Thanks for sharing your feedback and for choosing Sony! - Kris Sony_US

  • Rated 5 out of 5 stars

    Great ear buds.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these for my wife and she loves them. When you are wearing them you will not hear anything else around you.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi B1gken, Wow! You definitely made the right choice. Good to know your wife likes the noise canceling feature and overall sound quality of the headphones. The WF-XB700 headphones keep you going with up to 18 hours of battery life plus the ability to get 60 minutes of use from a 10 minute quick charge. The Ergonomic Tri-hold structure provides a secure fit, and the IPX4 design gives you long-lasting sound through rain and sweat. Thanks for sharing your awesome feedback and for choosing Sony! -Jess Sony_US

  • Rated 5 out of 5 stars

    Good device

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exelent EarPods jus I only have a little complaint the buttons are hard to push but everything on it as perfect

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Oswaldo, thank you for purchasing our WF-XB700 Truly Wireless Extra Bass Headphones. We are glad that you like the overall sound quality. The WF-XB700s give you great deep and punchy sound in a bold distinctive look. The WF-XB700 headphones keep you going with up to 18 hours of battery life plus the ability to get 60 minutes of use from a 10 minute quick charge. The Ergonomic Tri-hold structure provides a secure fit, and the IPX4 design gives you long-lasting sound through rain and sweat. We value your input and appreciate the feedback. Thanks for choosing Sony! -Jess Sony_US

  • Rated 5 out of 5 stars

    Excellent!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the earbuds are perfect, especially when running or exercising because they are wireless and no cord gdts on your way.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi jjgj, we are glad to hear you are enjoying your new WF-XB700 Truly Wireless Extra Bass Headphones. The WF-XB700s give you great deep and punchy sound in a bold distinctive look. The WF-XB700 headphones keep you going with up to 18 hours of battery life plus the ability to get 60 minutes of use from a 10 minute quick charge. The Ergonomic Tri-hold structure provides a secure fit, and the IPX4 design gives you long-lasting sound through rain and sweat. Thank you for choosing Sony! Erin Sony_US

  • Rated 5 out of 5 stars

    Hey Bud

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased some bluetooth hearing aids and don't need them now. But they worked fine when I used them.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi GrumpyinKansas, Thank you for sharing your awesome review! We're really glad to hear you're having an enjoyable experience with your WF-XB700 True Wireless Extra Bass Headphones. The WF-XB700s give you great deep and punchy sound in a bold distinctive look. The WF-XB700 headphones keep you going with up to 18 hours of battery life plus the ability to get 60 minutes of use from a 10-minute quick charge. The Ergonomic Tri-hold structure provides a secure fit, and the IPX4 design gives you long-lasting sound through rain and sweat. Thanks for choosing Sony! -Jess Sony_US

  • Rated 5 out of 5 stars

    Hide them…

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Evidently they are great. My kid took them even before I had a chance to open and use them…

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi KenL, That's cool! We're very delighted to hear you are enjoying the incredible sound quality of your WF-XB700 Truly Wireless Extra Bass Headphones. The WF-XB700s give you great deep and punchy sound in a bold distinctive look. The WF-XB700 headphones keep you going with up to 18 hours of battery life plus the ability to get 60 minutes of use from a 10 minute quick charge. The Ergonomic Tri-hold structure provides a secure fit, and the IPX4 design gives you long-lasting sound through rain and sweat. Thank you so much for choosing Sony! -Jess Sony_US

  • Cons mentioned:
    Volume

    Rated 2 out of 5 stars

    Great for beginners.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphone set is really not that good. They don't have bass and not loud at all. Just because they are sonny you are paying way to much ! I would not buy these again!

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi OGSNAKES1322, thanks for taking the time to review the WF-XB700 Truly Wireless Extra Bass Headphones. We regret to hear that these headphones did not meet your expectations. This is definitely not the experience we'd like you to have. Please allow us to help you and send us an email at [email protected] with the following details:

      Name:
      Best Buy Username:
      Model Number:
      Issue:
      Telephone Number:

      Sincerely,
      Erin Sony_US

  • Rated 5 out of 5 stars

    Headsets

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had other headsets these are the best so far the only problem I have is the battery time

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Headsets,

      Thanks for taking the time to review your WF-XB700. We're happy to hear you like the overall performance of your headset. Your feedback is greatly appreciated. For available operating time of the unit, the usage hours may be different depending on the settings and conditions of use. For your reference, please visit this help guide link: https://helpguide.sony.net/mdr/wfxb700/v1/en/contents/TP0002757646.html

      The WF-XB700s give you great deep and punchy sound in a bold distinctive look. The WF-XB700 headphones keep you going with up to 18 hours of battery life plus the ability to get 60 minutes of use from a 10-minute quick charge. The Ergonomic Tri-hold structure provides a secure fit, and the IPX4 design gives you long-lasting sound through rain and sweat. Thank you for giving the product a perfect rating and for choosing Sony! -Jess Sony_US

  • Rated 5 out of 5 stars

    Airpod

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was around holiday so I’ll cut slack they didn’t have in stock and price was greater then competition.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Airpods, That's great! We're very happy to hear you're enjoying the sound quality of the unit. The WF-XB700s give you great deep and punchy sound in a bold distinctive look. The WF-XB700 headphones keep you going with up to 18 hours of battery life plus the ability to get 60 minutes of use from a 10 minute quick charge. The Ergonomic Tri-hold structure provides a secure fit, and the IPX4 design gives you long-lasting sound through rain and sweat. Thank you for choosing Sony! -Jess Sony_US