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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 1055 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers express satisfaction with the WF-XB700 True Wireless In-ear Headphones, particularly praising the sound quality, battery life, bass, comfort, and price. Many customers find the sound quality to be great, with a perfect amount of bass. The battery life is also seen as a major pro, with many customers commenting on how long it lasts. Additionally, the headphones are considered comfortable to wear and are praised for their value for the price. On the downside, some customers have expressed concerns about the fit of the headphones, finding them to be a bit bulky. Others have mentioned that the volume could be louder.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 45 Showing 881-900 of 1,055 reviews
  • Rated 5 out of 5 stars

    Great headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are excellent! They are so easy to use and fit perfectly in my ears.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi allyjoe, We are glad to hear you are enjoying your new WF-XB700 Truly Wireless Extra Bass Headphones. The WF-XB700s give you great deep and punchy sound in a bold distinctive look. The WF-XB700 headphones keep you going with up to 18 hours of battery life plus the ability to get 60 minutes of use from a 10 minute quick charge. The Ergonomic Tri-hold structure provides a secure fit, and the IPX4 design gives you long-lasting sound through rain and sweat. Thank you for choosing Sony! Erin Sony_US

  • Rated 5 out of 5 stars

    Esr

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was great visiting your store anything I have had problems with you fixsd

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Nautrey, we're glad that you have a great shopping experience. We can guarantee you that you'll love your new headphones. The WF-XB700s give you great deep and punchy sound in a bold distinctive look. The WF-XB700 headphones keep you going with up to 18 hours of battery life plus the ability to get 60 minutes of use from a 10 minute quick charge. The Ergonomic Tri-hold structure provides a secure fit, and the IPX4 design gives you long-lasting sound through rain and sweat. Thank you for choosing Sony! Erin Sony_US

  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it for a gift, and the person loves the product, and never stop using them!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Sebas,

      You made the right choice! The WF-XB700s give you great deep and punchy sound in a bold distinctive look. The WF-XB700 headphones keep you going with up to 18 hours of battery life plus the ability to get 60 minutes of use from a 10-minute quick charge. The Ergonomic Tri-hold structure provides a secure fit, and the IPX4 design gives you long-lasting sound through rain and sweat. Thanks for choosing Sony.

      ~Ralph Sony_US

  • Pros mentioned:
    Battery life, Sound quality
    Tech Insider Network Member

    Rated 4 out of 5 stars

    Liked

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Build quality is excellent. The case feels good without having the soft feel plastic, which eventually becomes sticky.The case is matt finished and probably will not show wear easily. Hinged cover has a spring that keeps it open.Earbuds fit in magnetically, and there are LED lights to tell you charging levels. Earbuds have an unusual multi pancake look which at 1st seems huge. Actually, it has a comfortable fit and stays in the ear. The top portion does stick out from the ear. Pairing was easy and without issue. Earbuds has so far stayed paired to my Samsung S20 Ultra.. Sound quality is crisp and volume is good. I would say the sound quality is better than my Apple air pod pros . The Air pods do fit better overall. The Sony has an excellent battery life. So far I have not been able to use it long enough for the batteries to die. Excellent !

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi iPhone5Vzn32, We are glad to hear you are enjoying your new WF-XB700 Truly Wireless Extra Bass Headphones. The WF-XB700s give you great deep and punchy sound in a bold distinctive look. The WF-XB700 headphones keep you going with up to 18 hours of battery life plus the ability to get 60 minutes of use from a 10 minute quick charge. The Ergonomic Tri-hold structure provides a secure fit, and the IPX4 design gives you long-lasting sound through rain and sweat. Erin Sony_US

  • Rated 5 out of 5 stars

    Sony Wireless Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got them for work and they are excellent. Works great with either iPhone or Android.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jenn, We are glad to hear you are enjoying your new WF-XB700 Truly Wireless Extra Bass Headphones. The WF-XB700s give you great deep and punchy sound in a bold distinctive look. The WF-XB700 headphones keep you going with up to 18 hours of battery life plus the ability to get 60 minutes of use from a 10 minute quick charge. The Ergonomic Tri-hold structure provides a secure fit, and the IPX4 design gives you long-lasting sound through rain and sweat. Thank you for choosing Sony! Erin Sony_US

  • Rated 5 out of 5 stars

    Like

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product aaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Lucas, That's fantastic! It's really amazing to know you're satisfied with your purchase! We're thrilled to hear you like the features and excellent audio quality of your WF-XB700. The WF-XB700s give you great deep and punchy sound in a bold distinctive look. The WF-XB700 headphones keep you going with up to 18 hours of battery life plus the ability to get 60 minutes of use from a 10-minute quick charge. The Ergonomic Tri-hold structure provides a secure fit, and the IPX4 design gives you long-lasting sound through rain and sweat. Thanks for sharing your feedback and for choosing Sony! -Jess Sony_US

  • Rated 5 out of 5 stars

    Awesome sound!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product, quality sound and picked up at a great price. Very satisfied!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Ryan, Awesome! We're glad that you like the sound quality of your earbuds. The WF-XB700s give you great deep and punchy sound in a bold distinctive look. The WF-XB700 headphones keep you going with up to 18 hours of battery life plus the ability to get 60 minutes of use from a 10 minute quick charge. The Ergonomic Tri-hold structure provides a secure fit, and the IPX4 design gives you long-lasting sound through rain and sweat. Thank you for choosing Sony! Erin Sony_US

  • Rated 3 out of 5 stars

    gift purchase

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this was an exchange gift for a friend. I didn't go with her to get these items therefore, I can not really say anything about this item..

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi kristen, Thanks for the comment. Surely you'll be enjoying these headphones.The WF-XB700s give you great deep and punchy sound in a bold distinctive look and can keep you going with up to 18 hours of battery life plus the ability to get 60 minutes of use from a 10 minute quick charge. The Ergonomic Tri-hold structure provides a secure fit, and the IPX4 design gives you long-lasting sound through rain and sweat. Thank you for choosing Sony! -Craig Sony_US

  • Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent product works very well the image is magnificent

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Powerful

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound, qualities is excellent! Can hold a charge for a long time!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Marilyn65, We're glad you investment is worth it! It's really nice to hear you are enjoying the excellent battery life and overall sound quality of the WF-XB700 True Wireless Extra Bass Headphones. The WF-XB700s give you great deep and punchy sound in a bold distinctive look. The WF-XB700 headphones keep you going with up to 18 hours of battery life plus the ability to get 60 minutes of use from a 10 minute quick charge. The Ergonomic Tri-hold structure provides a secure fit, and the IPX4 design gives you long-lasting sound through rain and sweat. Thank you for your purchase and for the 5-star rating! -Jess Sony_US

  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great wireless headphones. I bought as a gift for my mother and she loved it.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Victorcollyer, That's really cool! This is a great gift idea! We are happy to hear your mother is enjoying the amazing sound quality of her new WF-XB700 True Wireless Extra Bass Headphones. The WF-XB700 EXTRA BASS headphones combine exceptional bass sound with outstanding vocal clarity, total wireless freedom, and unrivaled comfort and convenience. The WF-XB700 headphones keep you going with up to 18 hours of battery life plus the ability to get 60 minutes of use from a 10 minute quick charge. The Ergonomic Tri-hold structure provides a secure fit, and the IPX4 design gives you long-lasting sound through rain and sweat. Thanks for leaving us such a wonderful review and for choosing Sony! -Jess Sony_US

  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Noise Cancelation, this a really good product. I highly recommend them.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jasquanique, Great! We really love to hear you are enjoying your new WF-XB700 Truly Wireless Extra Bass Headphones especially the exceptional sound quality. These do not include the active noise-canceling and some of the more advanced features of the WF-1000XM3 but have a more standard feature set with the addition of Extra Bass sound and they do block out a decent amount of noise. The WF-XB700s give you great deep and punchy sound in a bold distinctive look. The WF-XB700 headphones keep you going with up to 18 hours of battery life plus the ability to get 60 minutes of use from a 10-minute quick charge. The Ergonomic Tri-hold structure provides a secure fit, and the IPX4 design gives you long-lasting sound through rain and sweat. Thanks for the recommendation and for choosing Sony! -Jess Sony_US

  • Rated 5 out of 5 stars

    Great quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These were a great buy under $100 easily rechargeable and definitely does its job.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jeff, We are glad to hear you are enjoying your new WF-XB700 Truly Wireless Extra Bass Headphones. The WF-XB700s give you great deep and punchy sound in a bold distinctive look. The WF-XB700 headphones keep you going with up to 18 hours of battery life plus the ability to get 60 minutes of use from a 10 minute quick charge. The Ergonomic Tri-hold structure provides a secure fit, and the IPX4 design gives you long-lasting sound through rain and sweat. Thanks for choosing Sony! Erin Sony_US

  • Rated 5 out of 5 stars

    Nice headphone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice wireless headphone. The quality of sound is okay. fits perfectly on ears .

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi robean8, We are glad to hear you are enjoying your new WF-XB700 Truly Wireless Extra Bass Headphones. The WF-XB700s give you great deep and punchy sound in a bold distinctive look. The WF-XB700 headphones keep you going with up to 18 hours of battery life plus the ability to get 60 minutes of use from a 10 minute quick charge. The Ergonomic Tri-hold structure provides a secure fit, and the IPX4 design gives you long-lasting sound through rain and sweat. Thank you for choosing Sony! Erin Sony_US

  • Cons mentioned:
    Connection

    Rated 2 out of 5 stars

    Not worth the money.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Constantly disconnects from phone when paired. I’ve tried multiple times to connect and reconnect. Issues persist

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JayInNYC,

      Thanks for reaching out. We are sorry to hear you are having a connectivity issue with your WF-XB700. Allow us to help and turn this into a pleasant experience. If the Bluetooth connection with headphones suddenly disconnects, it may be worth checking though the troubleshooting steps from the links below to isolate the issue.

      https://www.sony.com/electronics/support/wireless-headphones-bluetooth-headphones/wf-xb700/articles/00204611
      https://www.sony.com/electronics/support/wireless-headphones-bluetooth-headphones/wf-xb700/articles/00030345

      When connecting the headset to a Bluetooth device, use the headset at least 10 m (30 feet) away from the wireless LAN device. If this headset is used within 10 m (30 feet) of a wireless LAN device, turn off the wireless LAN device. Use this headset and the Bluetooth device as near to each other as possible.

      Resetting and initializing the headset may also help resolve the issue. For instructions on how to reset or initialize the WF-XB700 earbud headphones, refer to the link below.
      https://www.sony.com/electronics/support/wireless-headphones-bluetooth-headphones/wf-xb700/articles/00245710

      We want to make sure you’re taken care of. If you are still having the same issue, you can email us at socialsupport@am.sony.com with the following details:

      Name:
      Bestbuy Username:
      Model Number:
      Issue:
      Telephone Number:

      We are sorry for the inconvenience and hope to speak to you to resolve this matter.

      Sincerely,
      Jess Sony_US

  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it for working out or hiking. No issues and user friendly

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Juansnumberone,

      Awesome! We're glad that these headphones are perfect for your lifestyle. The WF-XB700s give you a great, deep, and punchy sound in a bold distinctive look. The WF-XB700 headphones keep you going with up to 18 hours of battery life plus the ability to get 60 minutes of use from a 10-minute quick charge. The Ergonomic Tri-hold structure provides a secure fit, and the IPX4 design gives you long-lasting sound through rain and sweat. Thanks for choosing Sony!

      -Ralph Sony_US

  • Rated 5 out of 5 stars

    Sony earphone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this Sony wireless earphone recently and can say it is a Nice one!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Oxnarduser, Excellent! We're glad that you are enjoying your new earbuds. The WF-XB700 headphones keep you going with up to 18 hours of battery life plus the ability to get 60 minutes of use from a 10 minute quick charge. The Ergonomic Tri-hold structure provides a secure fit, and the IPX4 design gives you long-lasting sound through rain and sweat. Thank you for choosing Sony! Erin Sony_US

  • Rated 5 out of 5 stars

    Ms.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these for my partner - fits the ears perfectly. Also love the color.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi julemaku, We are glad to hear you are enjoying your new WF-XB700 Truly Wireless Extra Bass Headphones. The WF-XB700s give you great deep and punchy sound in a bold distinctive look. The WF-XB700 headphones keep you going with up to 18 hours of battery life plus the ability to get 60 minutes of use from a 10 minute quick charge. The Ergonomic Tri-hold structure provides a secure fit, and the IPX4 design gives you long-lasting sound through rain and sweat. Thank you for choosing Sony! Erin Sony_US

  • Rated 5 out of 5 stars

    Earphones

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t think my uncle would like these but he loves them! He uses them 24/7

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Beats,

      We're thrilled that your uncle is enjoying these headphones. The WF-XB700s give you great deep and punchy sound in a bold distinctive look. The WF-XB700 headphones keep you going with up to 18 hours of battery life plus the ability to get 60 minutes of use from a 10-minute quick charge. The Ergonomic Tri-hold structure provides a secure fit, and the IPX4 design gives you long-lasting sound through rain and sweat. Thanks for choosing Sony.

      ~Ralph Sony_US

  • Rated 5 out of 5 stars

    Grandson

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased these online and sent to my grandson, he loves them

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jerry, That's great! We're really happy that your grandson loves his new WF-XB700 and he's enjoying the overall sound quality of the headphones. The WF-XB700s give you great deep and punchy sound in a bold distinctive look. The WF-XB700 headphones keep you going with up to 18 hours of battery life plus the ability to get 60 minutes of use from a 10-minute quick charge. The Ergonomic Tri-hold structure provides a secure fit, and the IPX4 design gives you long-lasting sound through rain and sweat. Thank you for choosing Sony! -Jess Sony_US