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  • Front. Sony - WF1000XM4 True Wireless Noise Cancelling In-Ear Headphones - Black.
  • Alt View 11. Sony - WF1000XM4 True Wireless Noise Cancelling In-Ear Headphones - Black.
  • Alt View 12. Sony - WF1000XM4 True Wireless Noise Cancelling In-Ear Headphones - Black.
  • Alt View 13. Sony - WF1000XM4 True Wireless Noise Cancelling In-Ear Headphones - Black.
  • Alt View 14. Sony - WF1000XM4 True Wireless Noise Cancelling In-Ear Headphones - Black.
  • Alt View 15. Sony - WF1000XM4 True Wireless Noise Cancelling In-Ear Headphones - Black.
  • Alt View 16. Sony - WF1000XM4 True Wireless Noise Cancelling In-Ear Headphones - Black.
  • Sony WF-1000XM4 In-Ear Headphones video 2 minutes 37 seconds
  • WF-1000XM4 Product Overview video 2 minutes 33 seconds
  • WF-1000XM4 Overview video 3 minutes 21 seconds

Sony - WF1000XM4 True Wireless Noise Cancelling In-Ear Headphones - Black

Model:
WF1000XM4/B
SKU:
6462204
Highly rated by customers for:
Your price for this item is $55.99
Clearance
The comparable value price is $279.99

Customer reviews

Rating 4.2 out of 5 stars with 3849 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.3 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

78%would recommend to a friend

Customers are saying

Customers value the WF1000XM4 True Wireless Noise Cancelling In-Ear Headphones for their exceptional sound quality, long battery life, and comfortable fit. They appreciate the excellent noise cancellation and sleek design. However, some users have concerns about the fit, price, connectivity issues, ear tips, and volume.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 146 Showing 2,901-2,920 of 3,849 reviews
  • Pros mentioned:
    Sound quality

    Pay'em!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything I read was correct, mind blowing sound!!! Don't hesitate, pay the premium price and get these.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi GoProJoe,
      Perfect! We're glad to hear that we were able to meet your expectation with the amazing sound with your new WF1000XM4. We designed these headphones to provide incredible audio performance and take noise cancellation to the next level. You can enjoy crystal clear call quality, even in noisy environments and our speak-to-chat technology automatically reduces volume during conversation. Plus, you can get 8 hour long battery with noise canceling, IPX4 water resistance and easy wireless charging. Thank you for the recommendation and for choosing Sony! - Kris Sony_US

  • Pros mentioned:
    Sound quality

    Xm4

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alot to offer here didnt experience nothing like this before all i can say is wow and im still learning about them

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Mellymel, We are glad to hear you are enjoying our industry-leading, noise-canceling Truly Wireless headphones. We designed these headphones to provide incredible audio performance and take noise cancellation to the next level. You can enjoy crystal clear call quality, even in noisy environments and our speak-to-chat technology automatically reduces volume during conversation. Plus, you can get 8 hour long battery with noise canceling, IPX4 water resistance and easy wireless charging. Thank you for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Sound quality

    As good as advertised.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As good as advertised. They sound crystal clear and definitely cancel out any unwanted noises. Great product.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi LoCro Excellent! We're glad that you like the sound quality and noise canceling function of your new headphones. We designed these headphones to provide incredible audio performance and take noise cancellation to the next level. You can enjoy crystal clear call quality, even in noisy environments and our speak-to-chat technology automatically reduces volume during conversation. Plus, you can get 8 hour long battery with noise canceling, IPX4 water resistance and easy wireless charging. Thank you for choosing Sony! Erin Sony_US

  • Good loud and easy to use

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They handel bass well i wouldnt say the bass is amazing and powerful i would get skullcrushers if you want good bass the sound is good and louder then the quiet comfort ii

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jorge, We're glad that you like the sound quality, noise canceling function, and ease of use. We designed these headphones to provide incredible audio performance and take noise cancellation to the next level. You can enjoy crystal clear call quality, even in noisy environments and our speak-to-chat technology automatically reduces volume during conversation. Plus, you can get 8 hour long battery with noise canceling, IPX4 water resistance and easy wireless charging. Thank you for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Sound quality

    Sony the Best

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always been a fan of sony products and this one will definitely be one of my best choices.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jayendra, Great! We are glad to hear you are enjoying our industry-leading, noise-canceling Truly Wireless headphones. We designed these headphones to provide incredible audio performance and take noise cancellation to the next level. You can enjoy crystal clear call quality, even in noisy environments and our speak-to-chat technology automatically reduces volume during conversation. Plus, you can get 8 hour long battery with noise canceling, IPX4 water resistance and easy wireless charging. Thank you for choosing Sony! Erin Sony_US

  • Not At This Price Point

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One star, because two stars being titled Fair seemed too lenient. A month in and these earbuds are some of the most uncomfortably bulky buds I've ever used. At this price tag I expected better, but at this point I'm going to accept that Sony relies on brand recognition to sell audio equipment. Audio is fine, noise cancelling is pretty much non existent. Occasionally will connect to something while still in the case and drain the battery to nothing.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JamesC, While we are glad to hear that you are happy with the sound quality of the WF-1000XM4, we are sorry to hear that you are experiencing issues with your WF-1000XM4.

      If you feel earbud tips are difficult to put into your ears, change the size of earbud tips or squeeze earbud tips lightly before wearing the headset.

      If the size of the earbud tips does not match the size of your ear canals or the headset is not properly worn on your ears, tap operations or the speech detection of Speak-to-Chat may not be successful, or you may not obtain proper sound qualities, noise canceling effects, or call performances.

      Please try these steps to improve your listening experience.

      Change the earbud tips to ones that fit more snugly in your ears. When changing the earbud tips, try the earbud tip sizes in order from the larger ones to the smaller ones. The size of the left and right earbud tips may be different.
      The “Sony | Headphones Connect” app will help you to determine which earbud tips are most suitable for you to achieve the optimal noise cancellation effect.

      Should you need further assistance, please contact us for help.

      Please email the below information to socialsupport@am.sony.com
      Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.

      Full Name:
      Best Buy Username:
      Telephone Number:
      Model Number:
      Issue:

      Regards,
      Carl Sony_US

  • Pros mentioned:
    Sound quality

    Great sounding

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are by far the best sounding in ear headphones I've owned and I've owned quite a few of them over the years.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi chocho82, we're glad you like the sound quality of our newest industry-leading noise canceling earbuds. Everything in the WF-1000XM4 headphones has been designed from the ground up. The new Integrated Processor V1 delivers unmatched performance while using even less power. Adding in drastically enhanced call and sound quality that reduces distortion and enables LDAC code processing and DSEE Extreme, IPX4 water resistance, and up to 24 hours of battery life with wireless charging, ergonomic surface design for a more stable fit, the WF-1000XM4 Truly Wireless Earbuds are unlike any other before them. Thank you for choosing SONY. ~Earl Sony_US

  • Pros mentioned:
    Sound quality

    Good but not great.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality was nice but the noise cancellation was non existent. If you don’t care about noise cancellation, then you’ll like them.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Emily, We are sorry to hear about your experience. Please make sure that the noise canceling function is turned on and the headphones have enough battery. For further isolate this issue, you can follow the guide here: https://helpguide.sony.net/mdr/wf1000xm4/v1/en/contents/TP1000239171.html.

      Should you need further assistance, you can email us at socialsupport@am.sony.com with the following details:

      Name:
      Best Buy Username:
      Model Number:
      Issue:
      Telephone Number:

      Sincerely,
      Vincent Sony_US

  • Pros mentioned:
    Sound quality

    GREAT HEADPHONES

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GREAT HEADPHONES REALLY LIKE THE NOISE CANCELLING AND A MUST FOR THE GYM.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AmandaA,
      Awesome! We're glad your new In-ear headphones suits your needs and expectations. Nice to know you are enjoying the amazing noise canceling features of the unit. Everything in the WF-1000XM4 headphones has been designed from the ground up and they have exceptional quality. The new Integrated Processor V1 delivers unmatched performance while using even less power. Adding in drastically enhanced call and sound quality that reduces distortion and enables LDAC code processing and DSEE Extreme, IPX4 water resistance, and up to 24 hours of battery life with wireless charging, ergonomic surface design for a more stable fit, the WF-1000XM4 Truly Wireless Earbuds are unlike any other before them. Thank you for choosing Sony! - Kris Sony_US

  • Pros mentioned:
    Sound quality

    Great sound

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these earbuds. They sound great, not the most comfortable though.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Brandy, We are glad that you love your new Sony wireless in-ear headphones. Everything in the WF-1000XM4 headphones has been designed from the ground up and they have exceptional quality. The new Integrated Processor V1 delivers unmatched performance while using even less power. Adding in drastically enhanced call and sound quality that reduces distortion and enables LDAC code processing and DSEE Extreme, IPX4 water resistance, and up to 24 hours of battery life with wireless charging, ergonomic surface design for a more stable fit, the WF-1000XM4 Truly Wireless Earbuds are unlike any other before them. Thank you for choosing Sony! Vincent Sony_US

  • Pros mentioned:
    Sound quality

    Premium Sony Noise Cancelling Ear Buds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sounding noise cancelling earbuds. Purchased them as a gift to my wife and she's very happy.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jose,

      That's very nice to hear! We're glad your wife is very happy with the headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony!

      Regards,
      David Sony_US

  • Pros mentioned:
    Sound quality

    Great In-ear headphone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best In-ear headphone I have used so far. The sound quality is great

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AimeK, Amazing! We are glad to hear you are enjoying the audio quality of our industry-leading, noise-canceling Truly Wireless headphones. We designed these headphones to provide incredible audio performance and take noise cancellation to the next level. You can enjoy crystal clear call quality, even in noisy environments and our speak-to-chat technology automatically reduces volume during conversation. Plus, you can get 8 hour long battery with noise canceling, IPX4 water resistance and easy wireless charging. Thank you for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Sound quality

    Noise canceling

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No difference between noise canceling and ambient sound. Might be because none of the 3 ear tips would pass the fitness test. Tried all 3 foam tips add adjustments every way i could. Also hurt my ears after only about an hours use. Great sound for music, but that's not my primary need! Returned after a week of trying all settings, initialized several times and finally gave up. I was hoping for better after seeing all of raving reviews!

    This review is from Sony - WF1000XM4 True Wireless Noise Cancelling In-Ear Headphones - Silver

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Larrymc, thanks for choosing and purchasing our industry-leading noise canceling earbuds. We're glad you like the sound quality of WF-1000XM4. We're sorry to hear that you had returned your unit because of the fit issue and ambient mode/noise canceling feature. It is advisable to follow this link when wearing the earbuds:

      https://helpguide.sony.net/mdr/wf1000xm4/v1/en/contents/TP1000237901.html?search=wearing

      If effect of noise canceling is not sufficient, it is recommended to follow this link:

      https://helpguide.sony.net/mdr/wf1000xm4/v1/en/contents/TP1000239171.html?search=noise%20canceling%20

      For ambient mode, it is recommended to follow this link:

      https://helpguide.sony.net/mdr/wf1000xm4/v1/en/contents/TP1000239119.html?search=ambient

      We have our Support team that is always happy to assist. You can email us anytime at socialsupport@am.sony.com with the following details: Name: Username: Model Number: Issue: Telephone Number:

      We hope you consider SONY again. ~Earl Sony_US

  • Cons mentioned:
    Fit

    Can't get past the metallic sound

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has a metallic sound and they are just to big. Returned for Galaxy buds pro2

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Great provide

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is good way better than bose. A lot of different settings.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Kraz, Great! We're glad that you like the sound quality of your new headphones. We designed these headphones to provide incredible audio performance and take noise cancellation to the next level. You can enjoy crystal clear call quality, even in noisy environments and our speak-to-chat technology automatically reduces volume during conversation. Plus, you can get 8 hour long battery with noise canceling, IPX4 water resistance and easy wireless charging. Thank you for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Sound quality

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect size and the sound quality is excellent and worth the purchase

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Alonso, Great! We're glad that you are enjoying the sound quality and the size. We designed these headphones to provide incredible audio performance and take noise cancellation to the next level. You can enjoy crystal clear call quality, even in noisy environments and our speak-to-chat technology automatically reduces volume during conversation. Plus, you can get 8 hour long battery with noise canceling, IPX4 water resistance and easy wireless charging. Thank you for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Sound quality

    One of the best

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the 2nd. Pair,they're among the best. Sound quality totally as good as Bose. Worth the investment.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Worthy, We are glad to hear that you purchased another Sony WF-1000XM4. Everything in the WF-1000XM4 headphones has been designed from the ground up. The new Integrated Processor V1 delivers unmatched performance while using even less power. Adding in drastically enhanced call and sound quality that reduces distortion and enables LDAC code processing and DSEE Extreme, IPX4 water resistance, and up to 24 hours of battery life with wireless charging, ergonomic surface design for a more stable fit, the WF-1000XM4 Truly Wireless Earbuds are unlike any other before them. Your continued support means so much to us. Thank you for trusting Sony! Vincent Sony_US

  • Pros mentioned:
    Sound quality

    Sound quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful sound quality. Couldn’t believe how clear the sound is.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      That's awesome, Sallen! We are extremely pleased to hear your satisfaction with the amazing sound quality of our WF-1000XM4.

      We designed these headphones to provide incredible audio performance and take noise cancellation to the next level. You can enjoy crystal clear call quality, even in noisy environments and our speak-to-chat technology automatically reduces volume during a conversation. Plus, you can get an 8-hour long battery with noise canceling, IPX4 water resistance, and easy wireless charging.

      Thank you for your purchase and for choosing Sony!

      - Romeo Sony_US

  • Pros mentioned:
    Sound quality

    Good Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feels like I have a surround sound system in my ear hole. Love them

    This review is from Sony - WF1000XM4 True Wireless Noise Cancelling In-Ear Headphones - Silver

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MichaelK, we're glad you love the sound quality of our product. Everything in the WF-1000XM4 headphones has been designed from the ground up. The new Integrated Processor V1 delivers unmatched performance while using even less power. Adding in drastically enhanced call and sound quality that reduces distortion and enables LDAC code processing and DSEE Extreme, IPX4 water resistance, and up to 24 hours of battery life with wireless charging, ergonomic surface design for a more stable fit, the WF-1000XM4 Truly Wireless Earbuds are unlike any other before them. Thank you for choosing Sony! ~Earl Sony_US

  • Pros mentioned:
    Sound quality

    Quality Earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Convenient great quality bluetooth earbuds. Nice small case with good noise canceling technology.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SonyBoy, We're pleased to hear that you like the quality of your new headphones. We designed these headphones to provide incredible audio performance and take noise cancellation to the next level. You can enjoy crystal clear call quality, even in noisy environments and our speak-to-chat technology automatically reduces volume during conversation. Plus, you can get 8 hour long battery with noise canceling, IPX4 water resistance and easy wireless charging. Thank you for choosing Sony! Erin Sony_US

Page 146, Showing 2,901-2,920 of 3,849 reviews
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