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Customer Ratings & Reviews

Your price for this item is $55.99
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The comparable value price is $279.99

Customer reviews

Rating 4.2 out of 5 stars with 3849 reviews

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Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.3 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

78%would recommend to a friend

Customers are saying

Customers value the WF1000XM4 True Wireless Noise Cancelling In-Ear Headphones for their exceptional sound quality, long battery life, and comfortable fit. They appreciate the excellent noise cancellation and sleek design. However, some users have concerns about the fit, price, connectivity issues, ear tips, and volume.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 150 Showing 2,981-3,000 of 3,849 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing headsets!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headsets are amazing. The noise canceling feature is just as great.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Henri, We are glad to hear you are enjoying our industry-leading, noise-canceling Truly Wireless headphones. We designed these headphones to provide incredible audio performance and take noise cancellation to the next level. You can enjoy crystal clear call quality, even in noisy environments and our speak-to-chat technology automatically reduces volume during conversation. Plus, you can get 8 hour long battery with noise canceling, IPX4 water resistance and easy wireless charging. Thank you for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best quality sound couldnt ask fona better quality product

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Mcfalife, Great choice! We're pleased to hear that you like the sound and overall quality of your headphones. We designed these headphones to provide incredible audio performance and take noise cancellation to the next level. You can enjoy crystal clear call quality, even in noisy environments and our speak-to-chat technology automatically reduces volume during conversation. Plus, you can get 8 hour long battery with noise canceling, IPX4 water resistance and easy wireless charging. Thank you for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing quality great earpods I like how you can customize how you want to hear the music

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi unsatisfied, We are glad to hear you are enjoying our industry-leading, noise-canceling Truly Wireless headphones. We designed these headphones to provide incredible audio performance and take noise cancellation to the next level. You can enjoy crystal clear call quality, even in noisy environments and our speak-to-chat technology automatically reduces volume during conversation. Plus, you can get 8 hour long battery with noise canceling, IPX4 water resistance and easy wireless charging. Thank you for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best in class

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the best noise canceling out of the wireless buds that I've tried.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MaskSenpai,

      Amazing! We're thrilled that you are enjoying the noise canceling function of the headphones. We designed these headphones to provide incredible audio performance and take noise cancellation to the next level. You can enjoy crystal clear call quality, even in noisy environments and our speak-to-chat technology automatically reduces volume during conversation. Plus, you can get 8 hour long battery with noise canceling, IPX4 water resistance and easy wireless charging. Thanks for choosing Sony!

      -Ralph Sony_US

  • Cons mentioned:
    Fit

    Rated 5 out of 5 stars

    Overall great, slight issues

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality. Fit on ear can get slightly uncomfortable after large periods with them on.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jbalbu, Excellent! We are happy to hear that you like the quality and fits well. We can understand if it gets uncomfortable after large periods with them on, you may need to limit your headphone usage. Other than that, we are glad that you like our WF1000XM4. We designed these headphones to provide incredible audio performance and take noise cancellation to the next level. You can enjoy crystal clear call quality, even in noisy environments and our speak-to-chat technology automatically reduces volume during conversation. Plus, you can get 8 hour long battery with noise canceling, IPX4 water resistance and easy wireless charging. Thank you for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Back better

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buds. Smaller package and crazy level noise canceling. The sound is amazing too.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi grissom3310, Awesome! We're glad that you appreciate the industry-leading, noise-canceling Truly Wireless headphones. We designed these headphones to provide incredible audio performance and take noise cancellation to the next level. You can enjoy crystal clear call quality, even in noisy environments and our speak-to-chat technology automatically reduces volume during conversation. Plus, you can get 8 hour long battery with noise canceling, IPX4 water resistance and easy wireless charging. Thank you for giving the product a perfect rating! Jay Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    5/5

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The clarity of sound is unreal and the fit of them is amazing.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jacq29, Awesome! We're glad that you like the audio quality and fit. We designed these headphones to provide incredible audio performance and take noise cancellation to the next level. You can enjoy crystal clear call quality, even in noisy environments and our speak-to-chat technology automatically reduces volume during conversation. Plus, you can get 8 hour long battery with noise canceling, IPX4 water resistance and easy wireless charging. Thank you for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good listening ear buds perfect fit in ears.The cancelation is phenomenal

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Blessedchild, Awesome! We're thrilled you like the perfect fit and industry-leading noise canceling feature of your Sony WF1000XM4. Everything in the WF-1000XM4 headphones has been designed from the ground up.The new Integrated Processor V1 delivers unmatched performance while using even less power. Adding in drastically enhanced call and sound quality that reduces distortion and enables LDAC code processing and DSEE Extreme, IPX4 water resistance, and up to 24 hours of battery life with wireless charging, ergonomic surface design for a more stable fit, the WF-1000XM4 Truly Wireless Earbuds are unlike any other before them. Thanks for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Comfort, Sound quality
    Cons mentioned:
    Price
    Tech Insider Network Member

    Rated 5 out of 5 stars

    The Leader aka Sony

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unbelievable. The tech details for these in-ear headphones is like being in first class. It’s so smart. First earbuds for me that wants to learn your style. The box/case is very sleek and of course the buds are comfortable, they are like memory foam. I’ve experienced noise canceling but these are different. I have my AC on and I thought it cut off but it was the noise cancellation. The purity in the sound is so solid in cancellation mode. You can definitely do some ASMR with these. Lol They are comfortable as mentioned and they come with different size buds for your adjustment. You can tell Sony took their time with the design and quality. They easily connect and come with a quick quide. You will need to download the Sony app. The buds will adapt to your environment and learn you so when your at home, it will automatically play in the sound you want, and the same for when you go working out, etc. Its all in how you setup your sound. It connects with google assistant and/or Alexa. Nothing about Siri and I’m using an iPhone BUT I like Google assistant anyways. I do have the Samsung buds but those will be my backup. Sony did these right. That noise cancellation is the truth on these. Get’em!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi GeekOne, Thank you for the detailed and amazing review of your new WF-1000XM4! We're thrilled to hear you appreciate the industry-leading features, sleek and compact charging case, excellent noise cancelation, great sound quality, comfortable fit, easy Bluetooth pairing, intuitive Headphones Connect app, voice assistant function, and overall features of your new headphones. The new Integrated Processor V1 delivers unmatched performance while using even less power. Adding in drastically enhanced call and sound quality that reduces distortion and enables LDAC code processing and DSEE Extreme, IPX4 water resistance, and up to 24 hours of battery life with wireless charging, the WF-1000XM4 Truly Wireless Earbuds are unlike any other before them. Thanks for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Listen better

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These ear buds are the truth. Crisp sound and super light weight. Sony does it again.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Felix, Wow! Thanks for leaving us such a great review on our industry-leading, noise-canceling Truly Wireless headphones! We are really delighted to hear you are satisfied with the incredible sound quality and overall design of the unit. It sounds like we hit the mark with the WF-1000XM4! We designed these headphones to provide incredible audio performance and take noise cancellation to the next level. You can enjoy crystal clear call quality, even in noisy environments and our speak-to-chat technology automatically reduces volume during conversation. Plus, you can get 8 hour long battery with noise canceling, IPX4 water resistance and easy wireless charging. Thanks for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great wireless earbuds

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    New product, update from prior version. Very good audio quality. Best noise cancelling ability.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi jf20,

      That's good to hear! We are glad you like the noise canceling of the headphones. We designed these headphones to provide incredible audio performance and take noise cancellation to the next level. You can enjoy crystal clear call quality, even in noisy environments and our speak-to-chat technology automatically reduces volume during a conversation. Plus, you can get an 8-hour long battery with noise canceling, IPX4 water resistance, and easy wireless charging. Thank you for choosing Sony!

      Regards,
      David Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing headphones great noise canceling great sound quality

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Chris, Excellent! We're glad that you like the sound quality and noise canceling feature. We designed these headphones to provide incredible audio performance and take noise cancellation to the next level. You can enjoy crystal clear call quality, even in noisy environments and our speak-to-chat technology automatically reduces volume during conversation. Plus, you can get 8 hour long battery with noise canceling, IPX4 water resistance and easy wireless charging. Thank you for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing sound. Cuts out the outside world while mowing and anything else going on around you.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Cableguy0825, We are glad to hear you are enjoying our industry-leading, noise-canceling Truly Wireless headphones. We designed these headphones to provide incredible audio performance and take noise cancellation to the next level. You can enjoy crystal clear call quality, even in noisy environments and our speak-to-chat technology automatically reduces volume during conversation. Plus, you can get 8 hour long battery with noise canceling, IPX4 water resistance and easy wireless charging. Thank you for choosing Sony! Erin Sony_US

  • Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Best Earbuds Ever

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Ear Buds you will ever own. They are expensive but worth the investment.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi CoolHand, We are thrilled to know that your new Sony wireless in-ear headphones are the best for you. Everything in the WF-1000XM4 headphones has been designed from the ground up and they have exceptional quality. The new Integrated Processor V1 delivers unmatched performance while using even less power. Adding in drastically enhanced call and sound quality that reduces distortion and enables LDAC code processing and DSEE Extreme, IPX4 water resistance, and up to 24 hours of battery life with wireless charging, ergonomic surface design for a more stable fit, the WF-1000XM4 Truly Wireless Earbuds are unlike any other before them. Thank you for choosing Sony! Vincent Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing sound. Much better than any other I have tried.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Skippy, Awesome! We're glad that you re enjoying the audio quality of your headphones. We designed these headphones to provide incredible audio performance and take noise cancellation to the next level. You can enjoy crystal clear call quality, even in noisy environments and our speak-to-chat technology automatically reduces volume during conversation. Plus, you can get 8 hour long battery with noise canceling, IPX4 water resistance and easy wireless charging. Thank you for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Great headphones

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best headphones ive owned. Super comfortable and great noise reduction

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Maria Great! We're pleased to hear that you like the noise canceling function and comfort. We designed these headphones to provide incredible audio performance and take noise cancellation to the next level. You can enjoy crystal clear call quality, even in noisy environments and our speak-to-chat technology automatically reduces volume during conversation. Plus, you can get 8 hour long battery with noise canceling, IPX4 water resistance and easy wireless charging. Thank you for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best true wireless earbuds I've had yet. Great sound and awesome noise cancelling.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Bobb, Amazing! We're glad that you like the sound quality and noise canceling function of your new headphones. We designed these headphones to provide incredible audio performance and take noise cancellation to the next level. You can enjoy crystal clear call quality, even in noisy environments and our speak-to-chat technology automatically reduces volume during conversation. Plus, you can get 8 hour long battery with noise canceling, IPX4 water resistance and easy wireless charging. Thank you for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sony earbuds

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tried severaL different earbuds and these sounded the best by farr. Amazing!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Edof, Great! We're pleased to hear that you are enjoying our industry-leading, noise-canceling Truly Wireless headphones. We designed these headphones to provide incredible audio performance and take noise cancellation to the next level. You can enjoy crystal clear call quality, even in noisy environments and our speak-to-chat technology automatically reduces volume during conversation. Plus, you can get 8 hour long battery with noise canceling, IPX4 water resistance and easy wireless charging. Thank you for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality. Good sounds for a set of small ear buds

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Pandy, Awesome! We're glad that you like the sound quality of our industry-leading, noise-canceling Truly Wireless headphones. We designed these headphones to provide incredible audio performance and take noise cancellation to the next level. You can enjoy crystal clear call quality, even in noisy environments and our speak-to-chat technology automatically reduces volume during conversation. Plus, you can get 8 hour long battery with noise canceling, IPX4 water resistance and easy wireless charging. Thank you for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality. Highly recommended!! Good price and fast shipping!! Would buy again!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jenny, Amazing! We're glad that you like the sound quality of your new headphones. We designed these headphones to provide incredible audio performance and take noise cancellation to the next level. You can enjoy crystal clear call quality, even in noisy environments and our speak-to-chat technology automatically reduces volume during conversation. Plus, you can get 8 hour long battery with noise canceling, IPX4 water resistance and easy wireless charging. Thank you for choosing Sony! Erin Sony_US