Customer Ratings & Reviews
- Model:
- WF1000XM4/B
- SKU:
- 6462204
Rating by feature
- Sound Quality
Rating 4.6 out of 5 stars
- Battery Life
Rating 4.3 out of 5 stars
- Connectivity
Rating 4.5 out of 5 stars
Customers are saying
Customers value the WF1000XM4 True Wireless Noise Cancelling In-Ear Headphones for their exceptional sound quality, long battery life, and comfortable fit. They appreciate the excellent noise cancellation and sleek design. However, some users have concerns about the fit, price, connectivity issues, ear tips, and volume.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Battery life
Awesome product!
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love these headphones. They stay charged for a long time!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Benyeart70, We are glad to hear you are enjoying our industry-leading, noise-canceling Truly Wireless headphones. We designed these headphones to provide incredible audio performance and take noise cancellation to the next level. You can enjoy crystal clear call quality, even in noisy environments and our speak-to-chat technology automatically reduces volume during conversation. Plus, you can get 8 hour long battery with noise canceling, IPX4 water resistance and easy wireless charging. Thank you for choosing Sony! Erin
- Pros mentioned:Anc
Superb ANC
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wow, shocked by ANC on plane! I can’t hear single whirling sound! The fit is snug and seal well!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Earbudsking,
Awesome! We're glad that you like the fit and noise-canceling function of the headphones. Everything in the WF-1000XM4 headphones has been designed from the ground up. Like our new Integrated Processor V1. Specially developed by Sony, our new Integrated Processor V1 takes the noise-canceling performance of our acclaimed QN1e chip and goes even further. Improved noise-canceling performance and Bluetooth “System on Chip” technology delivers the industry’s highest level of noise-canceling yet uses less power. Thank you for choosing Sony!
-Ralph
- Pros mentioned:Sound quality
Awesome
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best true wireless earbuds I've had yet. Great sound and awesome noise cancelling.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Bobb, Amazing! We're glad that you like the sound quality and noise canceling function of your new headphones. We designed these headphones to provide incredible audio performance and take noise cancellation to the next level. You can enjoy crystal clear call quality, even in noisy environments and our speak-to-chat technology automatically reduces volume during conversation. Plus, you can get 8 hour long battery with noise canceling, IPX4 water resistance and easy wireless charging. Thank you for choosing Sony! Erin
- Pros mentioned:Sound quality
My pick for Noise Canceling Buds
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. Best noise canceling ear buds I've ever used.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Roscoe, That's great! We are glad that your Sony wireless in-ear headphones are the best earbuds you have ever used. Everything in the WF-1000XM4 headphones has been designed from the ground up and they have exceptional quality. The new Integrated Processor V1 delivers unmatched performance while using even less power. Adding in drastically enhanced call and sound quality that reduces distortion and enables LDAC code processing and DSEE Extreme, IPX4 water resistance, and up to 24 hours of battery life with wireless charging, ergonomic surface design for a more stable fit, the WF-1000XM4 truly wireless earbuds are unlike any other before them. Thank you for choosing Sony! Vincent
- Pros mentioned:Sound quality
Perfect
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wow, these are awesome. best pair of wireless earbuds out there.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello BigBoss, We are thrilled to know that your new Sony WF-1000XM4 are the best wireless earbuds for you. Everything in the WF-1000XM4 headphones has been designed from the ground up and they have exceptional quality. The new Integrated Processor V1 delivers unmatched performance while using even less power. Adding in drastically enhanced call and sound quality that reduces distortion and enables LDAC code processing and DSEE Extreme, IPX4 water resistance, and up to 24 hours of battery life with wireless charging, ergonomic surface design for a more stable fit, the WF-1000XM4 Truly Wireless Earbuds are unlike any other before them. Thank you for your purchase. Enjoy! Vincent
- Pros mentioned:Sound quality
Great Product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound quality. Highly recommended!! Good price and fast shipping!! Would buy again!!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jenny, Amazing! We're glad that you like the sound quality of your new headphones. We designed these headphones to provide incredible audio performance and take noise cancellation to the next level. You can enjoy crystal clear call quality, even in noisy environments and our speak-to-chat technology automatically reduces volume during conversation. Plus, you can get 8 hour long battery with noise canceling, IPX4 water resistance and easy wireless charging. Thank you for choosing Sony! Erin
- Pros mentioned:Sound quality
Perfect
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good listening ear buds perfect fit in ears.The cancelation is phenomenal
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Blessedchild, Awesome! We're thrilled you like the perfect fit and industry-leading noise canceling feature of your Sony WF1000XM4. Everything in the WF-1000XM4 headphones has been designed from the ground up.The new Integrated Processor V1 delivers unmatched performance while using even less power. Adding in drastically enhanced call and sound quality that reduces distortion and enables LDAC code processing and DSEE Extreme, IPX4 water resistance, and up to 24 hours of battery life with wireless charging, ergonomic surface design for a more stable fit, the WF-1000XM4 Truly Wireless Earbuds are unlike any other before them. Thanks for choosing Sony! -Sam
- Cons mentioned:Price
Best Earbuds Ever
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best Ear Buds you will ever own. They are expensive but worth the investment.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi CoolHand, We are thrilled to know that your new Sony wireless in-ear headphones are the best for you. Everything in the WF-1000XM4 headphones has been designed from the ground up and they have exceptional quality. The new Integrated Processor V1 delivers unmatched performance while using even less power. Adding in drastically enhanced call and sound quality that reduces distortion and enables LDAC code processing and DSEE Extreme, IPX4 water resistance, and up to 24 hours of battery life with wireless charging, ergonomic surface design for a more stable fit, the WF-1000XM4 Truly Wireless Earbuds are unlike any other before them. Thank you for choosing Sony! Vincent
- Pros mentioned:Anc
Buds
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Killer anc !! They are a real step up from the previous version! A little too pricey though.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Angalvan, Amazing! We're glad that you like the noise canceling function of the WF1000XM4. We designed these headphones to provide incredible audio performance and take noise cancellation to the next level. You can enjoy crystal clear call quality, even in noisy environments and our speak-to-chat technology automatically reduces volume during conversation. Plus, you can get 8 hour long battery with noise canceling, IPX4 water resistance and easy wireless charging. Thank you for choosing Sony! Erin
Wouldn't hold a charge after one year of use
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Should've added a 2+year protection plan. These stopped working after a year. Disappointing because I paid so much.
No, I would not recommend this to a friend- Pros mentioned:Sound quality
Excellent product
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent earbuds and would highly recommended but they are more expensive than most.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi James, We are happy to hear that you are enjoying your new headphones. We designed these headphones to provide incredible audio performance and take noise cancellation to the next level. You can enjoy crystal clear call quality, even in noisy environments and our speak-to-chat technology automatically reduces volume during conversation. Plus, you can get 8 hour long battery with noise canceling, IPX4 water resistance and easy wireless charging. Thank you for choosing Sony! Erin
- Pros mentioned:Sound quality
Best in class
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the best noise canceling out of the wireless buds that I've tried.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MaskSenpai,
Amazing! We're thrilled that you are enjoying the noise canceling function of the headphones. We designed these headphones to provide incredible audio performance and take noise cancellation to the next level. You can enjoy crystal clear call quality, even in noisy environments and our speak-to-chat technology automatically reduces volume during conversation. Plus, you can get 8 hour long battery with noise canceling, IPX4 water resistance and easy wireless charging. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Sound quality
Sony earbuds
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I tried severaL different earbuds and these sounded the best by farr. Amazing!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Edof, Great! We're pleased to hear that you are enjoying our industry-leading, noise-canceling Truly Wireless headphones. We designed these headphones to provide incredible audio performance and take noise cancellation to the next level. You can enjoy crystal clear call quality, even in noisy environments and our speak-to-chat technology automatically reduces volume during conversation. Plus, you can get 8 hour long battery with noise canceling, IPX4 water resistance and easy wireless charging. Thank you for choosing Sony! Erin
- Pros mentioned:Sound quality
review wf-1000xm4
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sounding, pairs easy and impressive noise canceling.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi rdsii60, Awesome! We're glad that you like the sound quality, ese of pairing, nd noise canceling function. We designed these headphones to provide incredible audio performance and take noise cancellation to the next level. You can enjoy crystal clear call quality, even in noisy environments and our speak-to-chat technology automatically reduces volume during conversation. Plus, you can get 8 hour long battery with noise canceling, IPX4 water resistance and easy wireless charging. Thank you for choosing Sony! Erin
- Pros mentioned:Comfort
Great headphones
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best headphones ive owned. Super comfortable and great noise reduction
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Maria Great! We're pleased to hear that you like the noise canceling function and comfort. We designed these headphones to provide incredible audio performance and take noise cancellation to the next level. You can enjoy crystal clear call quality, even in noisy environments and our speak-to-chat technology automatically reduces volume during conversation. Plus, you can get 8 hour long battery with noise canceling, IPX4 water resistance and easy wireless charging. Thank you for choosing Sony! Erin
Sony sound is unmatched
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really good quality! Love the look and feel of them. A true testament to Sony quality
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Leah, Awesome! We are glad to hear you are enjoying our industry-leading, noise-canceling Truly Wireless headphones. We designed these headphones to provide incredible audio performance and take noise cancellation to the next level. You can enjoy crystal clear call quality, even in noisy environments and our speak-to-chat technology automatically reduces volume during conversation. Plus, you can get 8 hour long battery with noise canceling, IPX4 water resistance and easy wireless charging. Thank you for choosing Sony! Erin
- Pros mentioned:Sound quality
Great purchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best quality sound couldnt ask fona better quality product
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Mcfalife, Great choice! We're pleased to hear that you like the sound and overall quality of your headphones. We designed these headphones to provide incredible audio performance and take noise cancellation to the next level. You can enjoy crystal clear call quality, even in noisy environments and our speak-to-chat technology automatically reduces volume during conversation. Plus, you can get 8 hour long battery with noise canceling, IPX4 water resistance and easy wireless charging. Thank you for choosing Sony! Erin
- Pros mentioned:Sound quality
5/5
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The clarity of sound is unreal and the fit of them is amazing.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jacq29, Awesome! We're glad that you like the audio quality and fit. We designed these headphones to provide incredible audio performance and take noise cancellation to the next level. You can enjoy crystal clear call quality, even in noisy environments and our speak-to-chat technology automatically reduces volume during conversation. Plus, you can get 8 hour long battery with noise canceling, IPX4 water resistance and easy wireless charging. Thank you for choosing Sony! Erin
- Cons mentioned:Fit
Unimpressed
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought these and tried them for a month. I wouldn't say they were terrible but very unimpressive for the price. They are too big and heavy so the weight would pull them out of my ears. The noise cancelling is very overrated. It might cancel white noise like wind but nothing else like voices that you would actually want to cancel. I returned them and got the MUCH cheaper WF-C500 which are much lighter, fit better, and sound (in my opinion) just as good.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Isaac, We regret to hear about your experience with Sony WF-1000XM4 wireless in-ear headphones and that the unit had to be returned. This is definitely not the customer experience we want you to have. WF-1000XM4 headphones come with different sizes of earbud tips. We always recommend using the right size of earbuds tips according to the size of the user's ears so that they will not fall off. Take note that the noise canceling function is effective in low frequency ranges such as airplanes, trains, offices, near air-conditioning, and is not as effective for higher frequencies, such as human voices. We appreciate your feedback. -Vincent
Ear buds.
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked great for 1 year....after that the battery lasts 5min....
No, I would not recommend this to a friend