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  • Front. Sony - WF1000XM4 True Wireless Noise Cancelling In-Ear Headphones - Black.
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  • Sony WF-1000XM4 In-Ear Headphones video 2 minutes 37 seconds
  • WF-1000XM4 Product Overview video 2 minutes 33 seconds
  • WF-1000XM4 Overview video 3 minutes 21 seconds

Sony - WF1000XM4 True Wireless Noise Cancelling In-Ear Headphones - Black

Model:
WF1000XM4/B
SKU:
6462204
Highly rated by customers for:
Your price for this item is $55.99
Clearance
The comparable value price is $279.99

Customer reviews

Rating 4.2 out of 5 stars with 3849 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.3 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

78%would recommend to a friend

Customers are saying

Customers value the WF1000XM4 True Wireless Noise Cancelling In-Ear Headphones for their exceptional sound quality, long battery life, and comfortable fit. They appreciate the excellent noise cancellation and sleek design. However, some users have concerns about the fit, price, connectivity issues, ear tips, and volume.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 157 Showing 3,121-3,140 of 3,849 reviews

  • Great buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work great if your interested in buying i think they are worth it but there are a couple things to be noted they are a bit heavier then regular ear buds, and if you use the built in smart assistant then you can only use one bud separately, luckily you get a chance to use phone assistant instead, and then you can use left or right separately.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AxelGm, We're glad that the headphones are working great. We designed these headphones to provide incredible audio performance and take noise cancellation to the next level. You can enjoy crystal clear call quality, even in noisy environments and our speak-to-chat technology automatically reduces volume during conversation. Plus, you can get 8 hour long battery with noise canceling, IPX4 water resistance and easy wireless charging. Thank you for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Sound quality

    The best

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best earbuds I’ve owned till this day. The sound and quality are prefect

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Reyrey, Awesome! Were glad that you like the sound and quality of our industry-leading, noise-canceling Truly Wireless headphones. We designed these headphones to provide incredible audio performance and take noise cancellation to the next level. You can enjoy crystal clear call quality, even in noisy environments and our speak-to-chat technology automatically reduces volume during conversation. Plus, you can get 8 hour long battery with noise canceling, IPX4 water resistance and easy wireless charging. Thank you for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Sound quality

    So good

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best sound quality and noise cancelling headbuds in the game.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Steven, We're glad that you appreciate the sound quality and noise canceling of the WF-1000XM4 Wireless Noise-Cancelling Headphones. We designed these headphones to provide incredible audio performance and take noise cancellation to the next level. You can enjoy crystal clear call quality, even in noisy environments and our speak-to-chat technology automatically reduces volume during conversation. Plus, you can get 8 hour long battery with noise canceling, IPX4 water resistance and easy wireless charging. Thanks for choosing Sony! Jay Sony_US

  • Pros mentioned:
    Sound quality

    Best Earbuds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are the best noise-canceling earbuds around.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Videophile, We are thrilled to know that your new Sony WF-1000XM4 headphones are the best noise canceling in-ear headphones for you. Everything in the WF-1000XM4 headphones has been designed from the ground up and they have exceptional quality. The new Integrated Processor V1 delivers unmatched performance while using even less power. Adding in drastically enhanced call and sound quality that reduces distortion and enables LDAC code processing and DSEE Extreme, IPX4 water resistance, and up to 24 hours of battery life with wireless charging, ergonomic surface design for a more stable fit, the WF-1000XM4 Truly Wireless Earbuds are unlike any other before them. Thank you for your purchase. Enjoy! Vincent Sony_US

  • Pros mentioned:
    Sound quality

    Excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are some of the highest quality true wireless earbuds around

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Dennis,

      Thank you so much for the perfect star review!

      We are really thrilled to hear you are happy and satisfied with the amazing sound quality of our newest Wireless Noise Canceling Headphones, WF-1000XM4.

      We designed these headphones to provide incredible audio performance and take noise cancellation to the next level. You can enjoy crystal clear call quality, even in noisy environments and our speak-to-chat technology automatically reduces volume during a conversation. Plus, you can get an 8-hour long battery with noise canceling, IPX4 water resistance, and easy wireless charging.

      Thank you so much for your purchase and for choosing Sony!

      - Romeo Sony_US

  • Pros mentioned:
    Battery life

    Great Product

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery last a long time. Prefer these over AirPods.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Satisfied, Great! We're glad that you like the battery life of your new noise-canceling Truly Wireless headphones. We designed these headphones to provide incredible audio performance and take noise cancellation to the next level. You can enjoy crystal clear call quality, even in noisy environments and our speak-to-chat technology automatically reduces volume during conversation. Plus, you can get 8 hour long battery with noise canceling, IPX4 water resistance and easy wireless charging. Thank you for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Sound quality

    Excellent Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The noise cancelling is great. The black version is beautiful.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Scotlas,

      Awesome! We're glad that you like the design and noise canceling function of the headphones. We designed these headphones to provide incredible audio performance and take noise cancellation to the next level. You can enjoy crystal clear call quality, even in noisy environments and our speak-to-chat technology automatically reduces volume during conversation. Plus, you can get 8 hour long battery with noise canceling, IPX4 water resistance and easy wireless charging. Thanks for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Sound quality

    Quality ear buds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far i have had no issue's..the fit is great. The sound is very good

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Raynman, We're very delighted to hear that! Good to know you like the comfortable fit and amazing sound of your new headphones. Everything in the WF-1000XM4 headphones has been designed from the ground up.The new Integrated Processor V1 delivers unmatched performance while using even less power. Adding in drastically enhanced call and sound quality that reduces distortion and enables LDAC code processing and DSEE Extreme, IPX4 water resistance, and up to 24 hours of battery life with wireless charging, ergonomic surface design for a more stable fit, the WF-1000XM4 Truly Wireless Earbuds are unlike any other before them. Thanks for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Comfort

    Best of the best

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic ear buds. Use them whenever I fly. Very comfortable

    This review is from Sony - WF1000XM4 True Wireless Noise Cancelling In-Ear Headphones - Silver

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Ernie, We are glad to hear you are enjoying our industry-leading, noise-canceling Truly Wireless headphones. We designed these headphones to provide incredible audio performance and take noise cancellation to the next level. You can enjoy crystal clear call quality, even in noisy environments and our speak-to-chat technology automatically reduces volume during conversation. Plus, you can get 8 hour long battery with noise canceling, IPX4 water resistance and easy wireless charging. Thanks for choosing Sony! -Craig Sony_US

  • Pros mentioned:
    Sound quality

    Great Sound but Funky Power Options

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound and EQ for these buds are great. However, the touch features are too sensitive and activate when positioning earbuds. M<y other problem with these buds is that the only way to truly turn them of, is put them back in the charging case. They kept connecting to my phone while not in use, and then when I would go to use them the next morning, they would be dead, despite only using them for less than 2 hours previously.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi UnhappyButBuyingAgain, while we are glad that you like the sound quality and EQ settings, we regret that the touch controls are too sensitive and activates when positioning the earbuds. Here at Sony, we always strive to deliver quality products.

      Unfortunately, the touch features cannot be turned off. However, you may try changing the function assignments to the touch sensors of both the left and right units using the “Sony | Headphones Connect” app. Reference: https://helpguide.sony.net/mdr/wf1000xm4/v1/en/contents/TP1000240498.html


      Should you need further assistance, please email us at socialsupport@am.sony.com with the following details:

      Name:
      BBY Username:
      Model Number:
      Issue:
      Telephone Number:
      Sincerely,
      Erin Sony_US

  • Pros mentioned:
    Sound quality

    Great noice cancelling.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best noice cancelling In-Ear headphones. Must have.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AaronA, We are glad to hear you are enjoying our industry-leading, noise-canceling Truly Wireless headphones. We designed these headphones to provide incredible audio performance and take noise cancellation to the next level. You can enjoy crystal clear call quality, even in noisy environments and our speak-to-chat technology automatically reduces volume during conversation. Plus, you can get 8 hour long battery with noise canceling, IPX4 water resistance and easy wireless charging. Thank you for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Sound quality

    sounds amazing

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Truly the Best In ear Headphones ever. sounds amazing

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hey Apurva88, Fabulous! We are extremely pleased that you are satisfied with the incredible sound quality and superb performance of our WF-1000XM4.

      We designed these headphones to provide incredible audio performance and take noise cancellation to the next level. You can enjoy crystal clear call quality, even in noisy environments and our speak-to-chat technology automatically reduces volume during a conversation. Plus, you can get an 8-hour long battery with noise canceling, IPX4 water resistance, and easy wireless charging.

      Thank you so much for the perfect star review and for choosing Sony!

      - Romeo Sony_US

  • Pros mentioned:
    Sound quality

    Awesome purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great earbuds!! Sound amazing. Worth the price. Many features.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Cowboysforlife, We are glad you like the sound quality and many features of your Sony wireless in-ear headphones. Everything in the WF-1000XM4 headphones has been designed from the ground up and they have exceptional quality. The new Integrated Processor V1 delivers unmatched performance while using even less power. Adding in drastically enhanced call and sound quality that reduces distortion and enables LDAC code processing and DSEE Extreme, IPX4 water resistance, and up to 24 hours of battery life with wireless charging, ergonomic surface design for a more stable fit, the WF-1000XM4 Truly Wireless Earbuds are unlike any other before them. Thank you for your purchase. Enjoy! Vincent Sony_US

  • Pros mentioned:
    Sound quality

    Is that all there is?

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The eartips keeps getting loose especially when I yawn. I dropped it a couple of times while doing light exercises. The sound quality is good when using the Sony LDAC. The same could be said with the XM3. Or it could be that I'm listening to Tidal Master file. And for the life of me I couldn't understand why the packaging is made of poor recycled materials. Good luck trying to re- package this item just in case you need to return it.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Pester, Thank you for the feedback on your experience with your WF-1000XM4. While we're glad you like the amazing sound quality of your new Sony headphones, we regret to hear you're having issues with regard to the fit of the earbuds.

      We provide an assortment of earbuds in various sizes to ensure there is a great fit for all ear sizes. To obtain the best fit and prevent the headsets from falling out, please refer to this link:



      https://helpguide.sony.net/mdr/wf1000xm4/v1/en/contents/TP1000237901.html



      Should you need further assistance, please email us at socialsupport@am.sony.com with the following details:



      Name:

      Username:

      Model Number:

      Issue:

      Telephone Number:



      Sincerely,

      Sam Sony_US

  • Pros mentioned:
    Sound quality

    Nice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice work. Sound quality is really good, pretty enjoy the entertainment.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Skyking Awesome! We're glad that you are enjoying the sound quality of your new headphones. We designed these headphones to provide incredible audio performance and take noise cancellation to the next level. You can enjoy crystal clear call quality, even in noisy environments and our speak-to-chat technology automatically reduces volume during conversation. Plus, you can get 8 hour long battery with noise canceling, IPX4 water resistance and easy wireless charging. Thank you for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Sound quality

    Amazing headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing headphone, good price and great quality so far.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Ahmed, Awesome! We're happy to hear that you are enjoying your new headphones. We designed these headphones to provide incredible audio performance and take noise cancellation to the next level. You can enjoy crystal clear call quality, even in noisy environments and our speak-to-chat technology automatically reduces volume during conversation. Plus, you can get 8 hour long battery with noise canceling, IPX4 water resistance and easy wireless charging. Thank you for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Sound quality

    Fantastic sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound from these are fantastic, fitting skis good as well.

    This review is from Sony - WF1000XM4 True Wireless Noise Cancelling In-Ear Headphones - Silver

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Brianw, Amazing! We're pleased to hear you're enjoying the excellent sound quality and fit of your Sony WF1000XM4. Everything in the WF-1000XM4 headphones has been designed from the ground up.The new Integrated Processor V1 delivers unmatched performance while using even less power. Adding in drastically enhanced call and sound quality that reduces distortion and enables LDAC code processing and DSEE Extreme, IPX4 water resistance, and up to 24 hours of battery life with wireless charging, ergonomic surface design for a more stable fit, the WF-1000XM4 Truly Wireless Earbuds are unlike any other before them. Thanks for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Comfort

    Earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality, super comfy to wear , easy to set up

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Natasha, Awesome! We're glad that you like the ease of setup, comfort, and quality of your new headphones. We designed these headphones to provide incredible audio performance and take noise cancellation to the next level. You can enjoy crystal clear call quality, even in noisy environments and our speak-to-chat technology automatically reduces volume during conversation. Plus, you can get 8 hour long battery with noise canceling, IPX4 water resistance and easy wireless charging. Thank you for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Sound quality

    Great purchase

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    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing sound and great connection. Easily adapts to surrounding sound,

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Annikk93, Great! We're glad that you like the sound quality, features, and great connection. We designed these headphones to provide incredible audio performance and take noise cancellation to the next level. You can enjoy crystal clear call quality, even in noisy environments and our speak-to-chat technology automatically reduces volume during conversation. Plus, you can get 8 hour long battery with noise canceling, IPX4 water resistance and easy wireless charging. Thank you for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Sound quality

    Outstanding

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best earbuds I have ever had, in my opinion they put AirPods Pro to shame.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Sfm0920, Excellent! We're glad that you are satisfied with your purchase. We designed these headphones to provide incredible audio performance and take noise cancellation to the next level. You can enjoy crystal clear call quality, even in noisy environments and our speak-to-chat technology automatically reduces volume during conversation. Plus, you can get 8 hour long battery with noise canceling, IPX4 water resistance and easy wireless charging. Thank you for choosing Sony! Erin Sony_US

Page 157, Showing 3,121-3,140 of 3,849 reviews
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